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The Unhappy World of IT Professionals

npistentis writes "According to an article on ZDNet.com, only 1 in 7 IT professionals rate themselves as "very happy" with their chosen profession- which stands in stark contrast to one in three hairdressers, plumbers and chefs, and one in four florists. But then again, very few plumbers have to deal with users who consistently download BonziBuddy, blindly click on suspicious email attachments and use their cd trays as cupholders." Of course, it should be noted that by and large IT professionals earn more money then most other jobs - which I suppose is once again a warning of money != happiness.

981 comments

  1. I'm happy with my job by roXet · · Score: 1

    I'm very happy with my current job, sure there are some problems, not being paid enough, management, but overall I'm quite pleased.

    1. Re:I'm happy with my job by torpor · · Score: 2, Funny

      Me too. I couldn't be a happier hacker! I work for a truly great company. And not only that, our products are designed to be nothing but hands-on, so its not even funny ...

      --
      ; -- the corruption of government starts with its secrets. a truly free people keep no secrets. --
    2. Re:I'm happy with my job by DigiShaman · · Score: 1

      I would be very happy too...if I HAD A JOB!! For us geeks, even having a job in the world of IT (even for peanuts) is all that we ask for now. It's what we do..and love.

      --
      Life is not for the lazy.
    3. Re:I'm happy with my job by Anonymous Coward · · Score: 0

      I'd be happy if I had a job too. I was a software engineer for a major telecommunications company headquartered in Canada which has been having some financial problems over the last few years and has had continuing layoffs for awhile now. Eventually the location I worked at was affected and I was one of the unlucky 13 to be let go (5 of which were engineers). This all happened last summer (when I was given notice) and I've been searching for a new job ever since. It's been tough out there and some people have suggested I consider a new career, but there's nothing else I'd rather do.

    4. Re:I'm happy with my job by mesach · · Score: 4, Insightful

      I said it to my girlfriend and she didn't get it, Maybe you people around here will understand.

      I LOVE my CAREER, I HATE my JOB

      by that I mean I love doing what I have chosen to do for my life, I just hate working at the current place of employment. That has all changed now that I was laid off, spent 10 months goofing off, traveling, testing the waters elsewhere(photography), and I am now back with a better place and love both my career and my job

      --
      moo.
    5. Re:I'm happy with my job by WrigleyVillain · · Score: 1

      I am too, though I only make $3000 more than 4 years ago. But that probably has alot to do with supporting XServes and G5s for a cool, famous and still cutting-edge ad firm/pre-press house in Chicago. It's not just the technology I deal with but also the average user which make my daily routine so much more pleasant than that of Joe MCSE. Even w/out all the security issues and headaches of Windows. And OS X makes being a professional Mac nerd better all the time. :)

    6. Re:I'm happy with my job by Anonymous Coward · · Score: 0

      I said it to my girlfriend and she didn't get it, Maybe you people around here will understand.

      I LOVE my CAREER, I HATE my JOB


      I know where your coming from man. And Im also not surprised about the 1 in 7 statistic. I work in one of the top 4 accountancy(one of the one that hasnt been caught yet :) ) and I enjoy what I do. I love creating code and solutions to fix problem. Its the working with people who, if they werent in IT, would never touch a computer except for email.

      I dont understand these guys. I mean if I wasnt a professional coder I still be an enthuisatic ameture and probably contribute to quite a lot of open source stuff(as it is I dont have the time right now... a job and a girlfriend to contend with). But the guys that obviously hate what they do and spend their entire time bitching and stress puzzle me. I mean look into another career. I know a bloke who is pondering becoming a plumber but that quite rare.

    7. Re:I'm happy with my job by HexRei · · Score: 1

      Oh ya, installing cups just to get printing working. What fun.

    8. Re:I'm happy with my job by fintler · · Score: 1

      the scary part is, I've done that in my FREE time and enjoyed it...so :P

    9. Re:I'm happy with my job by WrigleyVillain · · Score: 1

      CUPS? Here at a high-end shop? You don't know wtf you're talking about, bitter little man. Besides, we held out deploying OS X to the whole studio until fairly recently. Proper font-management was the real stickler. Regardless, I have the on-site Xerox contractors for the real printing problems.

    10. Re:I'm happy with my job by BRSloth · · Score: 1

      Same here. I just love coding, I love seeing just a bunch of words making something funny on screen. I just HATE dealing with some code that I must maintain, code that wasn't write by me. They just do some very stupid things (and I mean really very stupid, like creating plugins and running over every symbol in the so to find them, or not using assert, or things like that).

      Seeing all that every day really made me think if I really want to keep working on the IT area....

    11. Re:I'm happy with my job by pottymouth · · Score: 1



      I get the impression from many of the responses here that most people who are saying they're happy are pretty young. I just turned 40 and, though I love what I do, I hate how I have to do it. I work with civil engineers and they just know everything about your job you're just there to support them because they're too busy (using the tools I write for them) to code things themselves. It's very annoying but at my age I've coded myself into a corner (C/C++/JAVA). I have a Masters degree in CS and an electrical engineering education with lots of civil engineering experience. I've been looking for another job for 18 months with no luck. I'm sorry, this sucks......

    12. Re:I'm happy with my job by Anonymous Coward · · Score: 0

      Laid off with no notice (here's a box for your things, nice working with you), third job in a row and all due to "down-sizing". No severence this time either. Maybe I should have been a plumber like my Dad... sigh ...

    13. Re:I'm happy with my job by robnator · · Score: 1

      Rob loves his job! Really, I'm not just forcing him to type this at gunpoint. Rob likes getting computers to do what we think they're supposed to be doing, even if this may too-often envolve cursing and the pounding of fists. Rob works for Gracenote (that "other" evil empire ;), and none of his users try the cup-holder trick. OK, maybe one has...

      --
      "If...you can't be a good example, then you'll just have to be a horrible warning" - Catherine Aird
    14. Re:I'm happy with my job by Chomper · · Score: 2, Insightful

      Wow, I'm in the exact opposite position, I do photography but mainly the technical portion of it, (Digital Asset Management, Color Management, Photoshop, Shooting and etc.) and have always loved working with computers, whether building, networking or what not. I'd be interested in starting a career possibly in IT but not sure if it's worth the hassles I read about.

    15. Re:I'm happy with my job by Anonymous Coward · · Score: 1, Informative

      Join the electricians union. They make around $40-60K a year, good benefits, retire after twenty years. Generally work 40hrs a week, anything over that is time and a half. Plus most union electricians are really cool guys who are fun to work with.

    16. Re:I'm happy with my job by cshark · · Score: 2, Funny

      As am I.
      I love my current job. It's a blast!

      But the IT guys in the basement might not feel the same ways about their jobs. Don't know. Haven't asked them...

      --

      This signature has Super Cow Powers

    17. Re:I'm happy with my job by SeregonSandgrain · · Score: 0
      I'll put it this way, if you can take the same crap from idiotic users day after day after day and only go mildy crazy, then you'd do well in an IT position. Otherwise stick to photography. (Leave my incorrect grammer alone grammer nazis!)

      I'd also like to point out, that although money != happiness, happiness is usually inversely proportional to intelligence, and I'd guess 1 out of 7 people in IT jobs are ID10TS. That would explain why 1 out of 7 people in IT jobs are happy.

      -<ASP>-

      --
      My User Agent: "Where is the pr0n?"
    18. Re:I'm happy with my job by Anonymous Coward · · Score: 0

      In my next life I wanna be born Dumb Guinea Italian who is a contractor with a brooklyn accent and a Yankees cap

  2. 1 in 7 :) by grub · · Score: 4, Insightful

    Fortunately I'm part of that "1 in 7" and I think this comment has a lot to do with it:
    "There is an increasing trend for people to swap careers to do something more hands on,"
    A "pure IT job" of sitting in front of a screen all day would drive me bonkers. I like having to physically get into our big SGI machines, re-routing fiber & Cat-5, mounting new things in racks, etc. If I had a "screwdriver boy" to do all that while I sat at a console and worked on the equipment through the network my job satisfaction would go down 50% at least.

    That all said, I'll wager that when the "DotCom Boom" was happening, many of the "other 6 of the 7" got into IT for the money. If you don't love what you do then get out of it.
    --
    Trolling is a art,
    1. Re:1 in 7 :) by IWorkForMorons · · Score: 5, Interesting
      Not all of us...

      I got into college for programming at the very beginning of the boom. I did it because I liked programming, not because it was going to pay me lots of money. Of course I was looking forward to the money, but I still liked the programming.

      Now, I've found that the programming is becoming stale and boring. It very well could be just this job causing those feelings, because I hardly do any real programming anymore, but until I get another programming job I won't know for sure. And I managed to graduate a year before the bust, so I couldn't build up those wages like some. I'm only making $6000 more then my starting wage 3.5 years ago. So the money definately isn't worth it. Currently, I'm considering looking for a new IT job, or going back to school for welding or something more hands-on. So at least for me, it's not so much that it's boring work, or that I'm only interested in the money. It's more that I think I need more variety and action in my job. Because god knows insurance is NOT a fun and exciting job...

    2. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      "That all said, I'll wager that when the "DotCom Boom" was happening, many of the "other 6 of the 7" got into IT for the money. If you don't love what you do then get out of it."

      Yeah, instead you should get a job doing something else you don't like doing and get paid less, right?

      I've always found that argument interesting in the IT world. There is a highbrow attitude where "geeks" frown on those who get into the industry "for the money".

      What's wrong with getting into the industry for the money? What if you don't want to do anything else? If there isn't anything else you're interested in doing, and you have to bring home a paycheck to pay the rent, you may as well make more money doing something you don't like than making a lot less doing something you don't like.

      It's that way in all trades. People act as if it's some kind of "sin" to become a tech for the money end of it. Curious why that doesn't seem to come up in other fields as often.

    3. Re:1 in 7 :) by grub · · Score: 1


      What's wrong with getting into the industry for the money?

      That thinking usually shows itself in the work and attitude. Those are usually the people at the bottom of the ladder being bitter and miserable. Hey, it's (almost) a free world: they can stay there if they want but they shouldn't bitch to me about their choices. There are a lot of job openings in other fields.

      --
      Trolling is a art,
    4. Re:1 in 7 :) by kableh · · Score: 1

      At least in the IT sector, MCSE's who hate computers just spread their hate around. I'm one of the 1 in 7 who loves IT and loves computers, as is my coworker, and it never ceases to amaze me how many of our guests tell us personally that we do a great job. Far better than their IT departments, at least.

      It isn't a "sin", but it is a bad career move, and makes everyone else think of "Nick Burns" when they think of their company's computer guy.

    5. Re:1 in 7 :) by moviepig.com · · Score: 5, Insightful
      If you don't love what you do then get out of it.

      And, to generalize in a different direction...

      ...Even well-motivated IT workers must surely be a self-selected sample of personality Type 'M's. (Masochistic, meticulous, monomaniacal...) There's a reason they (we) have chosen to interface with machines ...and it probably doesn't often correlate with a smiley-faced existential view. In other words, ask IT workers if they're "very happy" about anything.

      (Was that too dark?)

      --
      Seeing bad movies only encourages them. Watch responsibly
    6. Re:1 in 7 :) by quelrods · · Score: 0

      no kidding, I sit in front of a screen all day, lots of days I just feel like voluntering to wire up a friend's house or some such. At least a trip to the co-lo is coming up. But honestly, some days one needs to just get away from the screen.

      --
      :(){ :|:&};:
    7. Re:1 in 7 :) by macrom · · Score: 2, Funny

      I hear what you mean about the hands-on, physical aspect. Personally, I'm waiting for someone to burn this building down so I can get a job with the wrecking company charged with the cleanup. After all, the guy in the apartment next to me seems happy to do that day in, day out.

    8. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      Two words: Welder's disease.

    9. Re:1 in 7 :) by Unoti · · Score: 2, Interesting
      It's hard to find a good development job where you're doing "real programming" constantly. If you're working for an end user in the corporate world, you usually get shiort periods of time once every six months where you can do real programming. If you're working for a software development company, only about 1/3rd of the jobs are going to be 100% "real programming."

      Also keep in mind that at some point in life pretty much anything can get boring. At some point, you'll probably need to find other ways to motivate yourself other than love and excitement.

    10. Re:1 in 7 :) by b12arr0 · · Score: 5, Funny

      many of the "other 6 of the 7" got into IT for the money.

      Not me, I got into for the women....er...wait.

    11. Re:1 in 7 :) by balubk · · Score: 1

      A "pure IT job" of sitting in front of a screen all day would drive me bonkers

      Yes... thats true. As said in Office Space, men were not supposed to be sitting in front of computers in cubicles all day.

    12. Re:1 in 7 :) by Anonymous Coward · · Score: 5, Insightful

      Your problem seems simple. IT != Programming. IT is a support job where you make computer and network systems work for other people. This may or may not involve programming, but it usually doesn't. If you want a job where you do more programming, you need a job closer to software development. This could be software development itself, but any good testing job will involve a decent amount of programming too. If you want to stay in IT, but still do more programming, perhaps a more specialized type of administration would work. Web site or database administration would include more programming than the average IT job.

    13. Re:1 in 7 :) by Nick+of+NSTime · · Score: 1
      I'm only making $6000 more then my starting wage 3.5 years ago

      I've been in IT for 9 years, and I'm only making $2500 more than my wage of 3 years ago. Count your blessings.

    14. Re:1 in 7 :) by JudgeFurious · · Score: 4, Insightful


      Ditto. I work in a small shop (300 or so users) and we have four people in our group. In some places you would have your help desk people, your network people, your pc techs, and so forth. Not here though.

      We do a little bit of all of it so things stay interesting. I do primarily work in front of a screen all day but I value highly the time I get to go out and do other things. We run our cables, we help the CAD users, it's variety that keeps me in the "satisfied with my job" group.

      I once had someone on Slashdot remark that if I was out swapping out a users broken mouse then I wasn't a network administrator which made me laugh. I bet the majority of those happy in their profession work in smaller shops where they get to do more than a single set of tasks.

      --
      Appended to the end of comments you post. 120 chars.
    15. Re:1 in 7 :) by Iffy+Bonzoolie · · Score: 5, Interesting

      The problem is, as someone who loves software engineering, I really take pride in trying to implement stuff not just in a way that works, but in a way that is easy to read, change, optimize, etc. It's rather frustrating for me to work with people who don't have any sense of craftmanship. Especially when my job is made more difficult because of careless get-it-done coding.

      Unless you happen to have a natural talent for it, if you go into a field for purely superficial reasons you are going to perpetuate mediocrity and, I believe, contribute to harming that industry. To summarize: Working with people who don't care really sucks for those of us that do.

      At my last job, there was a strong get-it-done culture. Most people there did not go home and tinker around on the computer as a personal interest, they did their duty each day and then went on to escape the computer for the rest of the evening. I was miserable. Luckily there were a small number of people there that I could talk shop with, and who actually cared about how things were done.

      At my current job, everyone is actually interested in what they are doing, and it is a *much* nicer place to be.

      -If

      --
      Run a pencil-and-paper RPG campaign with your far-off friends: Gametable!
    16. Re:1 in 7 :) by Charlie+Bill · · Score: 1

      If you don't love what you do then get out of it.

      I love what I do and STILL want to get out of it. I would be one of the six who would not say "very happy". Content? Maybe. Certainly a better career path than many I could have undertaken, but its not exactly a rosy picture for my future in the career.

      Current society does not treat programmers very well on a great number of levels, and this disrepect only furthers with age. Skills are very measurable in the IT world and it just doesn't hack it to be a 45 year-old dude with average chops.

      Besides keeping up, I worry if that pouring my heart out for a career that may ultimately find itself replaced by better methodology is a bit frightening. There will always be room for my sort of coder -- I'm not worried about all the work going away -- I worry more that it will be in a world where I will want to continue to do it.

      Not exactly the best career path for stability and family growth, you know what I mean?

      Would I be "very happy" in some other job? If I knew I were I'd be doing *that* now, so maybe not. Just the same -- ain't no bed of roses getting older in IT.

    17. Re:1 in 7 :) by drightler · · Score: 1

      I can beat that, I'm making $6000 less now than I did 3.5 years ago. But when you're laid-off for almost 7 months due to a company outsourcing your job you will take what comes your way.

      --

      blah blah blah....
      drightler@technicalogic.com
    18. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      It's all relative, I've been in IT for about 4 years and I'm making about $50,000 more than I was when I started. Granted, this is largely due to opportunities within the organization in which I'm employed, but I'd like to think that a little of it is based on my performance.

    19. Re:1 in 7 :) by duffbeer703 · · Score: 1

      You seem to work in a more traditional, professional environment.

      "IT" and office work in general is turning into factory work. Overspecialization and tight control over workers leads to unhappy people.

      Notice that the more satisfying (and poorer paying) jobs allow the worker a greater degree of independence. A hairdresser or child care worker's actions aren't governed by what OU in some LDAP database she belongs to. It's frightening that a hairdresser is treated as a valuable professional, while skilled engineers are "human resources".

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
    20. Re:1 in 7 :) by Anonymous Coward · · Score: 0
      In other words, ask IT workers if they're "very happy" about anything

      Hey, I was smiling rather broadly at the end of Terminator 3, at the idea of writing a worm that could achieve a sentient state. (Okay, so I'm a Megalomaniac, but that wasn't the question) ;-)

    21. Re:1 in 7 :) by Golias · · Score: 4, Insightful
      There's another way this data is being misread.

      It's generally understood that IT pays "a lot" of money. Whenever there is an opportunity to make a good living at a job that's not back-breaking or dangerous, you are going to attract people who are pretty much only in it for the money.

      On the other hand, nobody becomes a florist just for the money. The only people who become flortists are the sort of people who need to be doing a job that brings them contentment and happiness, and really like working with flowers, regardless of the low pay.

      So, in my mind, the real shocking story is that 2 out of 3 florists hate their job.

      In the interest of full disclosure, I'm one of the 1 in 7. I enjoy IT office work.

      --

      Information wants to be anthropomorphized.

    22. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      I think you have it wrong. IT seems like an unusual job. It typically attracts people that like computers, which has until very recently correlated to people that are...shall we say, socially inept. However, IT is a service job, and somehow many people don't realize that IT is about supporting people.

      Yes, IT requires people skills.

      It also requires logic skills, and the ability to understand large and potentially complex systems. If you look at the people not happy with IT, I think you'll find they lack either one type of skill or the other. When I did IT, I had both, and I enjoyed the job very much.

      So why are people not happy with IT? Probably because it's not the job for them.

    23. Re:1 in 7 :) by TrekCycling · · Score: 1

      No, I got into it because it was fun. It became less fun when the demands became greater, when they threatened to move our jobs overseas if we didn't work 60 hour weeks and then laid us off eventually anyway, only to find that there aren't any jobs left to make a soft landing to. THAT is why I hate IT now. I like the work. Just too bad the jobs aren't there any more and if they are they feel they have the right to abuse you for lower and lower wages.

    24. Re:1 in 7 :) by LordNimon · · Score: 0, Troll

      Mod the parent up! I'm sick of tired of people who think that software development jobs are part of the "IT industry". That's like saying that a neurosurgeon is part of the health industry and then comparing him to a night-shift male nurse who cleans bedpans.

      --
      And the men who hold high places must be the ones who start
      To mold a new reality... closer to the heart
    25. Re:1 in 7 :) by Sciamachy · · Score: 1

      I got into it because I wanted to be a programmer. I've had various roles involving Desktop support, some SQL programming, programming in various legacy languages, but never anything in a language or using a technology that is growing - always things that have no future. My company has since then laid people off in droves, merged with various companies, changed its business practises and internal structure so many times no-one knows who to contact about what any more, and automated pretty much everything or out-sourced it to India. Me, I just want to program, still.

    26. Re:1 in 7 :) by Anonymous Coward · · Score: 0
      ...night-shift male nurse who cleans bedpans...

      I don't understand what sex of the nurse has got to do with it.

    27. Re:1 in 7 :) by gillrock · · Score: 1

      I agree whole heartedly with the above sentiments of the poster. If you got in this for the "do rei mi" and are not happy with your job. Get out there and find the latest money making carreer for yourself.

      There are too many good IT people out of work today. It sickens me to see people working in IT that don't take any pride in what they do, or more to the point, don't do anything at all and they get to keep their jobs.

      It makes my stomache turn when I see ads on TV for these tech schools that say "There will be 500,000 new IT jobs this year and companies will want qualified personnel to fill those positions."

      I could say a whole lot more, but.... What would be the point?

      --
      "...the shortest distance between two points may be straight line, but it is by no means the most interesting."
    28. Re:1 in 7 :) by subk · · Score: 0
      "ask IT workers if they're "very happy" about anything."

      I for one am very happy with computers, and satisfied with my current job.

      I am also VERY VERY happy with making music, which is why I am currently doing IT at 20 years age: In five years I will be able to quit work all together, and ride around the country with my band. You have a pretty skewed stereotype going there, man.

      --
      Now, if you'll excuse me, I have backups to corrupt.
    29. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      Because a male holding a metal tin full of slimy feces and staring at you is much more attractive in the mind's eye than a female doing the same thing. I'm wacking off right now to that image...

    30. Re:1 in 7 :) by Andrewkov · · Score: 1

      I have a friend who is a hairdresser .. she is barely making minimum wage and hates her job, she is quiting the profession to get a clerical/reception job at an office where she'll be much better off. It's kind of unfortunate, since she had to go to (and pay for) school to be a hairdresser .. So I don't buy the fact that hairdressers are happier than IT people. Maybe their expectations are just lower.

    31. Re:1 in 7 :) by scottennis · · Score: 1

      Because god knows insurance is NOT a fun and exciting job...

      Jim, is that you? You're missing our product development meeting!

    32. Re:1 in 7 :) by duffbeer703 · · Score: 2, Interesting

      It's like anything else I suppose -- it depends on where you work.

      My girlfriend's cousin grosses like $65-75k as a hairdresser... but she works at a "high end" shop frequented by local TV dorks and other minor celebrities and rich folk.

      Plenty of IT folks are slaving away for $32-40k with $50k+ worth of student loans on their backs.

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
    33. Re:1 in 7 :) by Golias · · Score: 1

      Yes, IT requires people skills...
      So why are people not happy with IT? Probably because it's not the job for them.
      Sounds like you stumbled on a great new "Ask Slashdot": What's a good job for somebody with no people skills?

      If this was 1870, I would say "Fur Trapper", but the Information Age is somewhat less accomodating to hermit kooks. Maybe that was the unibomber's real reason for disliking technology.

      --

      Information wants to be anthropomorphized.

    34. Re:1 in 7 :) by bigman2003 · · Score: 4, Interesting

      For the last 4 years, my job title has been 'programmer'.

      During this time, if you lump it all together, I have probably spent about 1 of those years programming.

      The rest is:

      • Sitting in meetings to find out what the users want.
      • Sitting in meetings to find out how much of what they want, we will give them.
      • Demonstrating what I have come up with.
      • Training testers to use the software.
      • Collaborting with someone else on documentation.
      • Conducting trainings for users
      • Answering the phone and telling people that no- I don't know much about Excel...yes, I am a programmer, but I have no idea how to rotate a spreadsheet.
      • Reading Slashdot

      I generally enjoy all of this. If all I did was write code all day- I think I would be bored out of my mind. Occasionally sitting in a meeting mindlessly staring out the window while they talk about our 'under-served clientele' (I work for the government, and EVERYONE is underserved...except for me) can be relaxing. If nothing else I get to learn a lot of new politically correct buzzwords.

      Like a lot of people, I don't see myself writing code for the next 20 years. I would like to be in a position like my boss has. She was a good techie, who (rightfully) got promoted up. As long as she hires other good techies, she is set. And, when she wants to, she can get her hands dirty in some interesting project.

      --
      No reason to lie.
    35. Re:1 in 7 :) by Anonymous Coward · · Score: 0
      I'm only making $6000 more then my starting wage 3.5 years ago.

      I am making $110,000 less than 4 years ago. (No it's not a typo). And I bet I'm not the only one here.

    36. Re:1 in 7 :) by nelsonal · · Score: 2, Interesting

      I'd guess that the florists who are unhappy are florists who are now running a business (department) and would rather just be working with flowers.

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
    37. Re:1 in 7 :) by IWorkForMorons · · Score: 1

      Buddy...with all the money I've made in my life combined, I think I might just meet the $100,000 mark. So don't ask me to feel bad for you...

    38. Re:1 in 7 :) by nelsonal · · Score: 1

      I was talking with a guy who was asking a similar question last night. He didn't like working with the public (retail was out of the picture) but didn't mind small groups. I suggested cook perhaps on a merchant ship. You get to see the world, deal with only a few people, and if you enjoy cooking could be pretty cool. The pay stinks but you have few living expenses when you are on the boat.

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
    39. Re:1 in 7 :) by Unoti · · Score: 1

      100% right on. The Excel part amused me. I can write some really amazing piece of software and nobody cares or notices. Show someone how to use Excel's VLOOKUP and I'm suddenly a demi god.

    40. Re:1 in 7 :) by rikkards · · Score: 1

      Sucks to be you all. I got a $3 an hour raise last time which I think is about $6000 a year

    41. Re:1 in 7 :) by Anne+Thwacks · · Score: 1
      I love the work - its the way I get treated as a person I cant stand.

      The money is good too - when you are actually in work.

      --
      Sent from my ASR33 using ASCII
    42. Re:1 in 7 :) by Nimey · · Score: 1
      So, in my mind, the real shocking story is that 2 out of 3 florists hate their job.
      I expect it's not so black and white. The article said that 1 in 7 ITers were "very happy". This suggests a continuum like "very happy" "somewhat happy", "neutral", "somewhat unhappy", and "very unhappy".

      So the numbers of job-hating florists are not as high as you think.

      --
      Hail Eris, full of mischief...

      E pluribus sanguinem
    43. Re:1 in 7 :) by rikkards · · Score: 1

      I never understood the people who thought because they do the network or backbone work that they were "above" working on user's machines. Granted if a network connection goes down it will affect multiple people but try standing in front of a user and tell them that the document they were working on for hours is gone since they hadn't saved and the machine's hard drive pooched.

    44. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      I finished school 1.5 years ago and started working at 33K because I took the first offer. I now make nearly 3 times that. Life is great, but it never lasts...

    45. Re:1 in 7 :) by DJPenguin · · Score: 1

      Sounds like someone has a case of the... tuesdays!

    46. Re:1 in 7 :) by Choc_Salties · · Score: 1

      I helped a friend of mine that was going on long leave at a research institute. Campus was (for me, huge, 250 ppl), but it was great! I was brought in as sysadmin for netware, but helping out in other places, besides admin 2 servers was a rewarding time. It's great when you don't have to just admin user accounts - but to go out and... swap out a mouse, bang groupwise over on a user's machine till it worked, blow up a 21" CRT. Point is, diversity is definitly a plus!

    47. Re:1 in 7 :) by badmammajamma · · Score: 1

      No, florists are pissed off because people are paying an outrageous sum of money for a fucking plant but the employee is getting paid .01% of that.

      --
      Any man who afflicts the human race with ideas must be prepared to see them misunderstood. -- H. L. Mencken
    48. Re:1 in 7 :) by josu · · Score: 1
      So, in my mind, the real shocking story is that 2 out of 3 florists hate their job.

      Not hate, just aren't "very happy". I'd have to include myself in the 6 of 7, because I'm happy with my chosen profession (just not very happy).

    49. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      I can't say the same and its not because of IT its more or less a problem I have with the company.

      In any profession, when your overworked, underappreciated(in spite of the fact my company would be screwed royally without me and me other fellow sysadmin) and underpaid, yea its going to make you unhappy.

      But I need this evil for experience since this is my first job. Once I do have enough, I'm gone.

      In any event I do have to wonder about this poll. Are these people that unhappy in their profession or is it more so the company they are working for?

    50. Re:1 in 7 :) by TrueBuckeye · · Score: 3, Insightful

      So software developers are neurosergeons and network admins are orderlies? Did you mean for this to come off as arrogantly as it did? Because while you may see one as above another (I don't), programming is useless without a computer and network to run it on.

      --
      Was that night on the marge of Lake LaBarge I cremated Sam McGee...
    51. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      Not dark enough! ;)

    52. Re:1 in 7 :) by Tharian · · Score: 1

      While your posting does have a bit of insight to it in that something closer to software development may be what the OP was unknowingly seeking, it's not quite accurate to say that "any good testing job" would be closer to that programming aspect. There are quite a few where there is no programming done at all since it is more of a black box product level testing instead of component or integration testing (white or black box).

      I will grant you that, yes, there are some situations where you can slake that thirst for programming in a tester's position, but you won't be able to quench that thirst with just any testing position.

      --
      I'm not a nerd. I'm a geek. Nerds make more money.
    53. Re:1 in 7 :) by BlankTim · · Score: 1

      You know, I think that's very true.
      I've known several people, besides myself, who got into IT for whatever reason and are now considering leaving.

      Very few of them have both the people and the technical skills. I can only think of a couple of us that have "both" skill sets, and as for myself, I think my people skills have atrophied while my tech skills have greatly improved over the last 6 years.

      Given a choice, I'd rather have the people skills back. Tech skills, as much fun as it is, leaves one with a pretty small field of possible jobs. Peoples skills truly are the go anywhere do anything skills.

      --
      Just once, I'd like it if someone called me "Sir".
      Without adding, "You're creating a scene."
    54. Re:1 in 7 :) by Anonymous Coward · · Score: 0
      Greetings, moderators:

      The parent post's comments refer to the motion picture "Office Space." This film intersperses humor and sarcasm with its gripping portrayal of several software developers entrenched in the mundane daily cycles of cubicle life.

      In a particularly amusing scene, a minor character is passing by the main character, Peter, who is pouring his very soul out to two of his comrades. The minor character takes note of Peter's downcast expression and negative commentary, and makes the remark, "It sounds like somebody's got a case of the Mondays!" This comment is visibly irritating to Peter.

      Later, as Peter is discussing his dissatisfaction with his work life with his neighbor, Lawrence, he asks Lawrence, "Does anyone [at your job] ask you if you have a case of the Mondays?" Lawrence gives him an incredulous stare, then replies, "No, man. Hell, no. I believe you'd get your ass kicked, saying something like that." (You see, Lawrence works in construction, an industry whose workers are known for their brusque demeanor and testosterone-driven reactions).

      I hope this post has served its twofold purpose well: to educate you about your moderating mistake, and to persuade you to check out "Office Space" for yourself. "Office Space" is available at fine movie rental stores everywhere, including Blockbuster Video and Hollywood Video.

      Thank you for your time. Good day.

    55. Re:1 in 7 :) by Geoff-with-a-G · · Score: 1

      Personally, I do network support, but I frequently program my own tools to deal with the problems I find which are unique to our network.

      I find it a nice compromise, since I really like programming, but couldn't stand to pound out code 8hx5d, much less the 12hx6d that some developers end up with.

    56. Re:1 in 7 :) by theophilosophilus · · Score: 1

      That all said, I'll wager that when the "DotCom Boom" was happening, many of the "other 6 of the 7" got into IT for the money. If you don't love what you do then get out of it.

      I think you've hit the mark here. At the hieght of the dotbomb craze I noticed a large percentage of kids from my rural South Dakota hometown going into IT related fields. Aside from the point that these people had little introduction to technology other than the Apple IIes in the class room, I can't seem to remember many showing any interest in technology.

      In contrast, I bought a IBM PS1 with paper route money when I was 11 or 12 and have been tinkering ever since. I'd imagine the rest of the people here that love what they do have similar experiances.

      --
      Why have 1 person driving a backhoe when you could employ 20 with shovels?
    57. Re:1 in 7 :) by Danga · · Score: 1

      Likewise, a computer and network are useless without the programmers to write the software. I don't agree with how arrogant the parent was but I do agree that they are at least two different classes. I believe just about any software developer would be able to be a good network admins, but I don't believe the opposite is true (for the most part).

      --
      Hey, there is only one Return and it's not of the King, it's of the Jedi.
    58. Re:1 in 7 :) by cptgrudge · · Score: 2, Insightful
      This may or may not involve programming, but it usually doesn't.

      Well, according to SAGE, programming is a skill sysadmins should have. For everything above a Level 1 admin programming is a desirable or required skill. Yes, yes, scripting isn't really programming, but still. The upper level admins should be required to have knowledge of an actual programming language.

      I'm fairly certain that a straight sysadmin job will most likely not require the same level of programming skill that a job that has programming as a job duty would. My sysadmin job doesn't require it. But it sure beats clicking a dozen times through some GUI on 800 different computers. So first it saves me time, then it saves my organization time, which ultimately saves money.

      "Hey, look at me! I'm replacing redundant co-workers with very small shell scripts!"

      --
      Qualitas edurus commercium, nullus penitus net rimor, nullus deus beneficium
    59. Re:1 in 7 :) by blorf · · Score: 1

      This guy is quite a happy florist.

    60. Re:1 in 7 :) by Sdrawcab · · Score: 1
      Also keep in mind that at some point in life pretty much anything can get boring.

      Rocco Siffredi has had sex with at least 6000 women in his career as a pr0n stud. I wonder if he finds sex boreing? (Also, I wonder what the satisfaction level of porn studs is?)

    61. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      your job title should be "Software Engineer" and not "programmer"

    62. Re:1 in 7 :) by cptgrudge · · Score: 2, Insightful
      I love the work - its the way I get treated as a person I cant stand.

      Have you ever thought that it could be your attitude towards others? Not a dig on you, personally, just a serious question. I'm quite well liked in my organization, and I'm the disabler (as opposed to enabler) in restricting what people can and can't do on the network.

      I listen to their concerns and questions and always explain myself in ways that they can understand. Not because they are stupid, but because they don't have my job. I don't know the first thing about home appraisal or horticulture. Why should I expect them to know about my job? I'm always pleasant on the phone when they call, or when I'm respoding to email, or when I speak to them face to face. I even go out drinking with them.

      I sometimes wonder if IT people generally have an animosity toward end users that's bleeds through and gives off a "bad vibe".

      Of course, I also believe that 25% of a sysadmin's job is being a politician, so maybe I'm biased.

      --
      Qualitas edurus commercium, nullus penitus net rimor, nullus deus beneficium
    63. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      You whore for morons? Or you are a moron?

    64. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      People who play instruments are just another type of nerd. I'm also one of them.

      Why don't you quit your job now and ride around the country?

      Let me know if you need a bassist, guitarist, or drummer.

    65. Re:1 in 7 :) by raile · · Score: 3, Interesting
      Parent has hit the nail on the head. Company size is the main factor in job happiness as far as I'm concerned. Smaller company = less red-tape, more autonomy, a wider rage of responsiblities and tasks, flatter organizational structure, etc.

      That would certainly explain why florists, hairdressers, and soon have higher job satisfaction -- not a lot of Fortune 500 florists or salons out there...

      I currently work for a large telecommunications company and definitely miss my days back at smaller companies, so count me as one of those seven.

    66. Re:1 in 7 :) by Lozzer · · Score: 1

      To rotate a spreadsheet you start by picking up the display device (after sufficient warning to protect yourself from a lawsuit from the manager who attempts this with his 48" "I need this to see my Gantt Charts" monitor).

      --
      Special Relativity: The person in the other queue thinks yours is moving faster.
    67. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      I can't help but read it any other way than arrogant.
      Where I work, we have a group of programmers who are contracted and sit in-house, mostly they are fairly clueless about the operating system(s)or network for which they are writing their apps. They've demonstrated time and again that they have a poor grasp of what an admin would consider basic concepts, things you'd think they'd need to understand somewhat if they're writing code that will integrating into our environment.
      Maybe it all boils down to how good you are at what you do, but it seems to me, anyway, that most developers specialize in certain apps or functions. I'm sure there are a few exceptions, but from what I see,coders don't have the scope or overall knowledge a sysadmin or network admin must have of an OS to maintain a server and/or network. Something as complex as an Operating System is not written by one guy, but often, one guy is expected to be able to manage an OS and all it's features.
      By and large, development and administration complement each other, and one should not be viewed as above or below the other.

    68. Re:1 in 7 :) by globalar · · Score: 1

      That principle is true in any type of job - retail, office, manufacturing, etc. Think about going to the store and asking the sales clerk about an item you are interested in buying. When that sales clerk can meet your interest with his/her's, you two have connected and you both get something out of the exchange. The sales clerk likes talking about the item and you like to get information about it for your use.

      In a teamwork environment this dynamic can be incredible. Work can be done magnitudes faster, communication can be fluid, designs and ideas can evolve before your eyes into elegant solutions, and everyone can feel satisfaction. Why? When people are interested, they 1)have grounds to interpersonally connect (at some level), 2)effectively share information (communicate), and 3)volunteer better effort (usually towards a common goal).

      People who don't care and have no interest in their work or the people they interact with detract from this phenomena. They don't have a relevant connection to other people, don't usually share much information, and almost never volunteer effort (forget a common goal).

    69. Re:1 in 7 :) by f0rt0r · · Score: 1

      I hear that. My current Network Administrator job matched the job description for the first three days, since then it has run the gamut from Inventory Specialist to Desktop Support to Web Developer to Software Developer to Janitor to Telephone Repair, and so on and so forth. I am waiting for it become "sit at you desk and get paid to do absolutely nothing", but I am not holding my breath.

      One net admin I knew actually had to fix the coffee machine, and later became the real estate manager for the site he worked at, without losing his net admin responsibilities either.

      --
      I can't afford a sig!
    70. Re:1 in 7 :) by PitaBred · · Score: 1

      I agree. I am a programmer professionally, but I actually know what the hell is going on in my computer. I just remember my classmates... in the whole CS department, there were about 2 or 3 people that I can name that I would trust having root access. The rest were just totally clueless. I took an operating systems course... it's amazing the questions that got asked. You'd think these 3rd year students would at least have a better grasp of how stuff is stored on a disk, stuff like that...

    71. Re:1 in 7 :) by TrueBuckeye · · Score: 1

      That could be, but the programmers I work with have no concept of how to maintain their own OS, have zero understanding of TCP/IP, and don't know a switch from a hub from a router.
      Then again, they are in my opinion piss poor programmers, so that might also explain it.

      --
      Was that night on the marge of Lake LaBarge I cremated Sam McGee...
    72. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      No, network engineers are neurosurgeons and network admins are orderlies. Now, go get me a count of all the cat5e jacks. I'll be in the lab testing the new BGP config.

    73. Re:1 in 7 :) by gid-goo · · Score: 4, Insightful

      You are correct, they are piss poor programmers. If you meet a programmer who can't be a mediocre sys admin, fire that programmer immediately. On the other hand a good sys admin is worth their weight in gold (and can usually get it).
      gid-goo

    74. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      Ha ha ha ha ha ha, it's slowly dawning on you, mr. IT-flunky.
      Clean out my bedpan, change my catheter. It's all you'll every be good for.

    75. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      That's right IT-boy. You're job is to polish turds. When the programmer says jump, you fucking do it. Goddamn flunky.

    76. Re:1 in 7 :) by Anonymous Coward · · Score: 0
      If all I did was write code all day- I think I would be bored out of my mind.

      Interesting. I'd be much worse off having to do your job -- those mind-numbing meetings, documentation, training, answering phone. Even reading Slashdot is more boring than decent piece of programming -- actually solving problems. But then again, I don't think there's such thing as "plain boring programming" -- all code has to be thought out, designed (not necessarily formally, but implicitly).

      So, I for one, wouldn't mind more purely a programming job. It's explaining more junior members -- for the fifth time -- that no, that solution won't work, due to things that should be obvious, at least after being pointed out by myself before; not "coding", that bores me. Or having to deal with politics: "hey, I don't care if you are providing us miracles on shoe-string resources -- we want to spend megabucks and buy proprietary mediocre system from 3rd party vendor instead of your, 'homegrown' thing" (ie. not bought as expensive but mediocre system from outside).

    77. Re:1 in 7 :) by dknj · · Score: 1

      What exactly was taught in the first 2 years of school? Algorithms, Data structures, etc. None of which actually explains the low level stuff. I used to complain about the same thing when I actually went to some of my CS courses, but then I stepped into my friends shoes and realized that this kind of stuff isn't taught in school. The people that ask these questions are usually in the major because they are interested in what they could potentially do, but they don't understand how to grasp the knowledge thats not taught in a book.

      This same explanation is valid for other fields as well. I would love to get into Chemistry or Mathematics, but there is a point where I just don't pick up certain things as quickly as others that have a natural liking for that field.

      -dk

    78. Re:1 in 7 :) by cornjones · · Score: 1, Offtopic

      An amusing antedote comes to mind:
      In my consultant days I did some work for McGrawHill Corporate. I started a project in perl and the person who took over (after I moved on) extended it greatly. Mainly a targeted mail log parser. THey absolutely loved it but couldn't accept it until they "bought" perl. Mostly to have somebody to sue if something went wrong. I told them to send larry wall a couple hundred bucks but that didn't go over so well. They ended up finding some company w/ an impressive looking sales pitch they could pay to get support.

    79. Re:1 in 7 :) by Bendebecker · · Score: 1

      When I was looking for a college to go to and something to major in (I like computers but I also like history and astronomy), the first thing I heard was find a career you like and stick with that major. I kept asking around cause I know plenty of people who were told taht and now hate their jobs. Then finally I ran into one guy who gave a different answer. He said don't go into a field you think is fun now just becuase you think its fun. Go into a field that is rewrding to you. What you find fun will change as youu get older. What you find enjoyable is different at the age of 28 then when your 18, different at the age of 48 then when your 38. The people who picked a career cause it was fun are the same people who now hate their jobs with a vegenance. But what you find rewarding almost never changes. You may not love what your doing. No one loves work their entire lives. But the fact that you went to work and came home feeling like you accomplished something is enough to make it worthwhile for you.

      That's what I think is what happened to a lot of IT professionsals. Some came for the money and that contributes but I think a lot more came cause they say something that looked fun a couple of years back and now that thier a little older, they realize it isn't as fun as they thought it was. As I said, money contributes. A lot of ppl probably came to the industry cause they thought they found IT fun but really they just found making boatloads of cash fun. But in the end, it isn't what is fun but what is rewarding that counts. I don't like mowing the lawn but once its done and I can look at a freshly mowed lawn, its worth it.

      --
      There's a growing sense that even if The Future comes,
      most of us won't be able to afford it.
      -- Lemmy
    80. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      yeah...i put black construction paper over all my windows...damn sunlight

    81. Re:1 in 7 :) by Anonymous Coward · · Score: 0
      There's a reason they (we) have chosen to interface with machines ...and it probably doesn't often correlate with a smiley-faced existential view.

      This is making assumption that introvert equals "unhappy", and outgoing extrovert "happy camper"... which I feel has no basis on reality. Plus, existentialism I usually associate with anguished phisophist types -- hardly your happy dude population. :-D

      I guess I'm a rare exception -- I'm that one out of seven that's quite happy about things, love programming, solving customer's problems; not hot on management PHBs, but learnt to cope with immediate level of non-developers (even like to work with QA and my PM). And I'm somewhere between anti-social and social; yet like the mental challenge of programming, without dealing with other humans while doing it.

    82. Re:1 in 7 :) by bigman2003 · · Score: 3, Insightful

      Whichever one can't be outsourced to India tomorrow...that is the one I want to be.

      That is why I love all those meetings, and user interviews, and focus groups...our target audience is HERE- not on a different continent.

      Having people skills- and using them- is probably a good way to avoid getting outsourced. If I did sit and code all day, my only value would be my ability to take instructions from a supervisor, and churn out the code they requested. Instead, I try to figure out what we want to do, by interviewing the people involved.

      I think this makes me far more valuable to the place I work, and less likely to get replaced by someone who is a great coder- but not familiar with what we are really trying to achieve.

      I once followed the paper trail on a 7 part form that we were trying to 'computerize'. I followed each of the 7 parts to its final destination. I found they all ended up with the same person, who told me:

      "Well, on the invoice form, they'll have the white copy attached- they just use that when the job is started, so now I throw it away.

      On the packing slip, they'll attach the green copy, we don't need that anymore, so I throw it away.

      On the shipping receipt, are the yellow and pink copies. I just get rid of both of them."

      You can see where this is going- a huge mountain of paperwork, that everyone thought that someone else needed. Yet every copy was thrown away. Obviously I didn't spend too much time streamlining that process.

      Sometimes the best answer isn't just great code- sometimes you have to figure out they why's and how's of the process before you can deliver a good product. Personally, I really like doing that part...even if it does mean that I sit through some meetings...hell, we usually have bagels and juice or something like that. (Back in the good ole days, we would get lunch...but budget cuts, etc. etc...)

      --
      No reason to lie.
    83. Re:1 in 7 :) by Lemmy+Caution · · Score: 1

      It's more like orderlies and nurses, really, with "neurosurgeons" being the handful of true researchers and/or EE's. It's no more arrogant than observing the difference in educational requirements (and status) in hospitals - if you're going to call for being egalitarian in IT, why do you implicitly reject egalitarianism in the health industry?

      Besides, neurosurgery is pretty close to useless without clean tools and facilities, as well.

    84. Re:1 in 7 :) by Matt_R · · Score: 1

      I'm the only "Computer Guy" for a 120 person company.. I get to fix anything from a rack full of servers to the fax to a stapler that has jammed. Last week I got to fix the bosses credit card - it had some glue on the back which stopped it from working. Next week I'm going to install DSL at my boss's mother's house.

    85. Re:1 in 7 :) by cheekyboy · · Score: 1

      Yep, programmers are gods ;)

      You can program on papar, its called planning/specs.

      Networks arent needed, not all programming is pretty web based GUI for an oracle DB back end. (boring)

      You can program embedded devices, kernels, actual real .exe apps with manuals. Bios's for devices. Mobile phone OS's (no we dont call em cell phones)

      Besides, once you know how to program damn well, networking/admin is a one hand job, ie its just learning how to control other apps if you want to simplyfy it.

      But one person can't do a job of 10 people, so everyone has their place and we all work in a team all depending on each other, so no one useless, or inferior, though different jobs have different levels of technical learning/ability/scope.

      --
      Liberty freedom are no1, not dicks in suits.
    86. Re:1 in 7 :) by mcocke · · Score: 1

      I got into it for the air conditioning. I hate hot humid weather, and I live in New Jersey, USA - capitol of the Hot & humid. They HAVE to baby the machines, and I get to piggy-back. Of course, since shrub sank the economy, I'm looking for a McJob.

    87. Re:1 in 7 :) by elchuppa · · Score: 1

      I imagine you're a sys admin. The previous post was trying to redress the perceived bias against sys admins. Instead of agreeing with the post you have implied a personal bias towards sys admins (i.e. a good sys admin is worth their weight in gold (a programmer not, presumably.). Maybe it's more correct and less contentious if we just agree that a good problem solver and dedicated worker is worth their weight in gold (or silver at least), regardless of their choice of specialization.

    88. Re:1 in 7 :) by Bush+Pig · · Score: 1

      Aah ... insurance.

      I once had a (mercifully short) contract working on an Exciting Insurance Application. Even though it was nearly three months before I got another gig, I was pleased to not work on it any more, and I've promised myself I will never - ever - work on financial or business software again. The problems are just not interesting, especially compared to technical software.

      --
      What a long, strange trip it's been.
    89. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      I'm only making $6000 more then my starting wage 3.5 years ago

      I'm only making $2400 than I made starting out 2.5 years ago. And we just had a raise freeze.

    90. Re:1 in 7 :) by dexterala · · Score: 1

      I will give programmers their due, and I work with some good ones. However the real world infrastructure clue train hasn't made a stop by most of the programmers I know. Perhaps it's just because I work for a company that doesn't pay well enough to get good ones, but most of our programmers have a set of common assumptions regarding infrastructure where their apps are supposed to run: Available Processor Speed = f Available Processor Cycles = f Available Ram = f Available Disk Space = f Available Bandwidth = f Latency = 0 Infrastructure cost = 0 or someone else's money In case it didn't display properly on the first five items, the character to the right of the first five equal signs is an 8 turned on its side, or infinity. -- Dex

    91. Re:1 in 7 :) by Dr+Damage+I · · Score: 1
      I'm fairly certain that a straight sysadmin job will most likely not require the same level of programming skill that a job that has programming as a job duty would. My sysadmin job doesn't require it. But it sure beats clicking a dozen times through some GUI on 800 different computers. So first it saves me time, then it saves my organization time, which ultimately saves money.

      There's a big difference between understanding a programming language and being able to create large complex software packages, just as there is a big difference between knowing how to find the admin tools and configure a home network and being able to plan, build, configure, protect and manage a corporate network with greater than 10 users or so. The Programmers skill set and the SysAdmins skill set do overlap to some degree, but imo, having the skills required to perform one of these jobs is insufficient to be able to competently perform the other.

      --
      "Cursed is he who rises early in the morning..." Isiah 5:11
    92. Re:1 in 7 :) by notque · · Score: 1

      A "pure IT job" of sitting in front of a screen all day would drive me bonkers.

      I constantly get asked why I do not use VNC to do all of my work when it would improve productivity.

      Because it would lower my happiness. If I'm incredibly busy, sure, but I would MUCH rather walk around and talk to people.

      --
      http://use.perl.org
    93. Re:1 in 7 :) by Danny+Rathjens · · Score: 1

      The only difference between a programmer and a sysadmin is that the programmer has to debug his own code and a sysadmin has to debug other people's code. 8^)

    94. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      .01%? So if your average florist's employee is making, say, $15K per year, people are paying $150,000,000 for his plants?! Exactly what kind of plants are we talking about here?

      Hmm, maybe I'm starting to understand the job satisfaction figures a bit better... :-)

    95. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      great, but that would COST me money!!

    96. Re:1 in 7 :) by Anonymous Coward · · Score: 0

      Good fucking God. While you're making stupid assertions, why not say janitors are the same too?

    97. Re:1 in 7 :) by ninewands · · Score: 1

      Two years ago a friend of mine was a PowerBase developer for the US gov't. I told her that "When developers grow up they become admins." She blew my remark off as being a "smartass."

      She is now an Oracle-certified DBA making about half again what she made as a coder and saying "Developers become admins when they grow up."

      Interesting ...

      ninewands

  3. Tell me about it. by JosKarith · · Score: 5, Funny

    I had a user bothering me during my lunch break, wanting me to come and restore her Office Assistant because she "Missed the little kitty". It took a great effort of will to keep my language pg-13.

    --
    'Don't worry' said the trees when they saw the axe coming, 'The handle is one of us.'
    1. Re:Tell me about it. by Sentry21 · · Score: 5, Insightful

      Too true. I'd wager that one in three hairdressers wouldn't be happy if people got a new hairdo then ten minutes later found gum on the sidewalk and mashed it into their hair, then came back and complained because their 'do was messed up.

      Would florists be happy if people kept coming back and complaining that all their new plants had died (from not watering or feeding them, and keeping them in dark rooms), and that the florist had sold them crappy plants? I doubt it.

      If people played with their plumbing without turning off the water, and the plumber had to fix it for free, or if they put tabasco sauce and steak spice and a half shaker of salt on their jello and the chef had to replace it.

      The problem is that people do stupid shit with their computers (that they don't know is stupid shit), and then IT professionals have to fix it (for free, every time, because they're on contract). If IT services were contracted out and cost $50/hr, you can bet people would start being more careful about downloading shit onto their computer after a few hundred dollars.

      --Dan

    2. Re:Tell me about it. by Maradine · · Score: 1

      Pardon my ignorance.

      What the heck is steak spice?

      --

      trustedworlds.net - gaming, security, and the gunk that lives in between

    3. Re:Tell me about it. by Anonymous Coward · · Score: 0

      I had a user bothering me during my lunch break, wanting me to come and restore her Office Assistant because she "Missed the little kitty".

      Hell, I'd be happy to help her with her pussy.

    4. Re:Tell me about it. by m.h.2 · · Score: 5, Insightful

      FWIW, I'm assuming you entered this field by your own volition. I don't know who promised you a day full of fun and games, but there's a reason it's called "work." When you work in a support role, you are a member of a service industry. Think about this for a minute. How many IT support personnel have you heard complain about the customer support at Dell, Compaq, (insert vendor name here)... saying that they were unhelpful and should never have a service-type job because they can't deal with their customers? Well guess what? As support personnel, WE too must provide service to our customers, whether they are company employees, or outside clients. People who whine about having to help their users with ridiculously inane "problems" give the rest of us a bad name. I know that most end-users are stupid, but it's our job to make them not feel stupid. If they understood the technology as we do, then we wouldn't have jobs. It's their job to process invoices, generate purchase orders (insert function here)... it's OUR job to help them utilize the business tools that our companies provide. If you want the company to implement computer proficiency testing during the screening process, consider the cost that will be added to employee acquisition. That cost will be reflected the next time you're due for a raise. I too get annoyed when my lunch is disrupted for something that is meaningless to me, however, it may not be meaningless to the user. If you don't want to be pestered while having your lunch, what you need to do is to communicate with your users. Establish clear guidelines for when and what you cannot be contacted. Most users will be very understanding if you put it into terms that are dear to them: "You wouldn't want me to interrupt your lunch to ask you the status of an invoice, so it's only fair that you not interrupt my lunch for a non-emergency situation." If you're not the "communicating" type, you might want to consider another career path. You will never be happy doing this.

    5. Re:Tell me about it. by magarity · · Score: 3, Insightful

      then IT professionals have to fix it (for free every time, because they're on contract)

      I don't get it; is it done for free or does is the IT person(s) paid a blanket fee to cover all incidents?

      In the case of an internal department doing it for 'free' this is bad internal accounting. The IT department should bill its customers for time even if this is all internal paperwork where no real cash changes hands. The IT department's budget becomes paid by other departments who get paid by external customers.

    6. Re:Tell me about it. by tkg · · Score: 1

      Salt, black pepper, garlic, and a pinch of red chile powder.

    7. Re:Tell me about it. by satterth · · Score: 1
      The problem is that people do stupid shit with their computers (that they don't know is stupid shit), and then IT professionals have to fix it (for free, every time, because they're on contract). If IT services were contracted out and cost $50/hr, you can bet people would start being more careful about downloading shit onto their computer after a few hundred dollars.
      Yeah, tell me about it. People do crazy stuff. I find some people who will just blindly click the OK button, no questions asked.

      I started an experiment a while ago. I started charging more for problem clients who just never seem to learn just to see if the money would eventually get through their thick skulls. Well, eventually the money got to them. But this only made it worse. They just waited longer before calling to fix things. Now the machines are hosed to the point of not even booting and they still expect me to just magically fix it quick like. This got tiring really quick. I solved this problem by just stopping in every other week and doing a little preventative maintenance.

      Some people just shouldn't be allowed to have a computer attached to the internet. But until there is some sort of governing body that tests and polices who can and can not use computers we will just have to suck it up and get the job at hand done.

      --
      Being called a dork on Slashdot must be like being called the retard in special ed.
    8. Re:Tell me about it. by Chan · · Score: 1
      If IT services were contracted out and cost $50/hr, you can bet people would start being more careful about downloading shit onto their computer after a few hundred dollars.

      In my experience, that doesn't change the bad behavior, it just makes them put up with worse and worse situations until finally something breaks so badly that they're forced to call in IT. By this point, the situation has usually gone far beyond cleaning up a little BonziBuddy or virus, and will require significant time and effort to wipe and reload the system without losing their shortcuts to the site where they got their BonziBuddy in the first place.

      When the ounce of prevention costs $50, people usually don't see through to the $800 that the pound of cure might end up costing them.

      --
      (nil)
    9. Re:Tell me about it. by mindstrm · · Score: 1

      Okay, this I don't get... help me out here.

      Your business is fixing computers for people.
      Some people always break their computer, so they spend a lot of money getting you to fix it. That makes them a good customer, no?

    10. Re:Tell me about it. by Nosf3ratu · · Score: 1

      Actually, that is quite effective. I spent (wasted) the last six months of my life as a technician at Best Buy. You could call us the "trenches brigade" of IT personnel.
      Oh, your home page is continually reset to porn?
      STOP DOWNLOADING PORN.
      Oh, your CPU is running at 100% ALL OF THE TIME?
      STOP DOWNLOADING SPYWARE
      If someone came up to you on the street and offered you a TOTALLY FREE, TOTALLY HOT STRIPPER THAT DANCED IN YOUR LIVING ROOM, FOR FREE, EVERYDAY, FOR FREE would you open up your front door wide and say, "Yes, please come on in! And bring the fifty narrow-eyed gang members with you!"

      Yes, I can fix all of these problems with your PC. It will cost you about $300. You can avoid trips back here by using common sense.

      They usually paid and never came back...only the dumbest of the dumb came back, time and time again...but that's another story.

      Now I'm back into a development position at a real company and couldn't be happier.

      --
      The old Lie: Dulce et decorum est Pro patria mori
    11. Re:Tell me about it. by Anonymous Coward · · Score: 0

      Simple. Say no. Let her bitch to her supervisor about you not fixing her kitty, see if that goes somewhere :)

    12. Re:Tell me about it. by Geoff-with-a-G · · Score: 1

      This is exactly my experience.

      I'm an IT consultant, on a long term project with a government department. Time and again we warn them about the consequences of bad policies and advise testing programs or documentation to be implemented, but they can't be bothered. Then, as a result, something breaks, and they don't mind pouring five times as much money on fixing it.

    13. Re:Tell me about it. by SpacePunk · · Score: 1

      I charge $40/hr (yes, it's low low low), and I do offer $20/month for pm per machine (scandisk, defrag, check connections, blow out dirt, check card seating). Few took up the pm offer, the others... well... PROFIT!

      There are those clients that just keep screwing things up. One of them would literally get a virus infection once a week despit NAV being installed and running THEM kept saying that I didn't do the job right last time... first time I ever fired a client.

      As for blindly clicking the OK button? Well... PROFIT!

      Thank you Micro$oft, thank you Gator and the rest of the adware gang.

    14. Re:Tell me about it. by ministry92 · · Score: 1

      Professional IT services can be contracted out by time

      The hairdresser would still charge for the cut, the plumber would charge for his time, and the florist would educate the user.

      Time, service, and user education. Weather changing a mouse or implimenting IDS, it takes a balance of the three to have happy clients.

      don't think of it as "stupid shit" consider it an opprotunity for growth and business through user education.

      P.S. happy clients don't mind paying an hourly rate far above $50/hr.

    15. Re:Tell me about it. by Anonymous Coward · · Score: 0

      Someone commented on a similar story here a couple of years ago with a phrase that's stuck with me:

      "That's why they call it 'work' and not 'blowjob'"

    16. Re:Tell me about it. by Maradine · · Score: 0, Offtopic

      Hmm. I've always thought that good steak speaks for itself. Still, I'll have to try it. Thanks.

      --

      trustedworlds.net - gaming, security, and the gunk that lives in between

    17. Re:Tell me about it. by satterth · · Score: 1
      Don't get me wrong, i'm not complaining about the money. Everyone needs to make a living. But it gets old real quick when you get phone calls every couple of days about the same damn things. One would think that after a while they would clue in.

      (ring)(ring)My computer is dialing the fax all the time and i'm not telling it to. Can you put a program on here so i know who it is trying to call. I think its long distance.

      (ring)(ring)This game from my kids cereal box doesn't work? Why? whats wrong? Make it work?

      (ring)(ring)I got this email from someone i don't know and the computer wouldn't let me open it because of some virus message. So i shut off the virus program, and now my computer is real slow and crashing all the time. Fix it?!?

      (ring)(ring)I couldn't print last night, I tried to install a new printer and it doesn't work either. What kind of printer do i have? Can i make a list of 30 go back to 1?

      (ring)(ring)I deleted this file last month, but i don't remember what it was named. it is a really important file. It has a picture of a donkey in it. Can you get it back for me?

      (ring)(ring)Can you bring me a monitor and keyboard for the server computer so my kid can play webpage games?

      (ring)(ring)I got this packard bell 386 out of the neighboors trash, can you install Home Windows professional on it?

      (ring)(ring)I'm getting all these e-mails telling me that i got a virus. I already shut down that virus program, now what do i do?

      (ring)(ring)Can you teach me how hack into websites?

      (ring)(ring)Why doesn't some company make a program that will detect all the bad programs before they run on my computer so i can be safe.

      (ring)(ring)UUURRRGGGGG

      --
      Being called a dork on Slashdot must be like being called the retard in special ed.
    18. Re:Tell me about it. by m.h.2 · · Score: 1

      And now it's stuck with me. Very colorful metaphor.

    19. Re:Tell me about it. by AstynaxX · · Score: 1

      The 'inane' problems aren't the sticking point, at least not from my perspective, and neither is the lack of clue. I can and have dealt with both from many a caller. The big issue, the thing that makes me wish I could crush tracheas through comm lines like Darth Vader, are the self important twits who seem absolutely convinced that their issues aren't inane and that they aren't clueless. Those who come to me, and say from word one that they don't know what they are doing, will get a much more understanding ear than those who act like they are tech experts and fail to know what the Desktop is! Hell, the inane problems are often the most interesting, the problem arises when the person presenting it acts as if lives hang in the balance because he can't get PowerPoint to animate his bullets just so.

      Cripes, is a little perspective too much to ask for?

      --
      -={(Astynax)}=-
      "Darkness beyond Twilight"
    20. Re:Tell me about it. by c00kiemonster · · Score: 1

      I agree 100 % mate ,most of my users are technological dimwits,woever that makes them far from stupid. I am here to fix their issues not go on an ego trip. I was riding my bike on the weekend with a freind who is an ambulance office , we looked at a girl riding with her helmet hung over her handlebars , he looked at her in frustration and told me that they are nicknamed "roadkill" in the ambo service , every proffesion has idiots just laugh at them and look at them as job security. Sadly a job as a sysadmin requires that you deal with anything from users who have a clue and can be trusted to those who you whould rather issue crayons to. I love my job , i am lucky , i have a multimeter , soldering iron and cable tester on my workbench behind me. I am a one man show and yep i have to reset password's and do tape bckups , but i also get to do the fun stuff as well. Dealing with users is about education, find out what they cannot do and try and work them in the right direction imposible sometimes but another challenge

    21. Re:Tell me about it. by timmarhy · · Score: 1

      I have worked a few different jobs, but this kind of stress seems to be an IT phenomon. The problem is a conbination of low pay ( here in aus you get shit all pay for an IT job, i make less then the guy that empties my bin ) and no apprechiation for what you do. bottom line is people like to have a whinge and blame everything around them but themselfs. computers are a convient scape goat often which leads back to the poor IT poor guy getting the shaft.

      --
      If you mod me down, I will become more powerful than you can imagine....
    22. Re:Tell me about it. by Rick+BigNail · · Score: 1

      There is a down side to your suggestion.

      The customer, in this case employees in other department, would not be happy because, unlike other services outsourced for which they could pick the supplier, IT department is the only help they could use.

      At least if no money changed hand they could not complain.

    23. Re:Tell me about it. by magarity · · Score: 1

      unlike other services outsourced for which they could pick the supplier, IT department is the only help they could use.

      Not at all; let's say the other department is the sales department. Let's say the internal IT department charges $x per service call. When making the budget for the coming year, the sales manager has to figure in $x times 365 times 4 for an average of 4 IT service calls per day. Each time there's a call, the IT dept creates a ticket. They submit the number of tickets to the accounting office who subtracts $x times tickets from the sales dept budget and puts it in IT's ledger column. Now, let's say the sales manager thinks the internal IT dept sucks. He/she should be able to take the $x for IT total in the sales dept's budget and spend it anywhere. If the independent shop down the road will do calls for $x or less, then the internal IT department suddenly no longer has any budget. This is a powerful incentive to keep internal services up to par! It is also fair because if the internal department provides good service and keeps their expenses under control then all works well. There is only a problem if the internal IT dept is inefficient and/or lousy. And then it's only a problem for the internal IT dept. Furthermore, if the internal IT dept really has their act together then it can be THEY who provide outsourcing for the company down the street whose IT dept is the one that sucks. This can be how an adept IT dept can grow far larger than the company it is in needs. There's no reason not to do this.

    24. Re:Tell me about it. by f0rt0r · · Score: 1

      I like this idea. Its been brought up at my last three jobs, and the first time they *ALMOST* implemented it. The plan was even announced at a managers meeting ( I was invited, even though I wasn't a manager ). But, it never materialized.

      This method of charging departments for the supported provided by IT would stem the flow of requests ( they would try much harder to figure something out if it cost them more then a phone call to the help desk ), and it would especially get those high maintenance users who just seem to have a problem or needs new programs because their job description just changed for the 3rd time in as many months.

      We had one guy whose computer was rebuilt ( software-wise ) 3 times last December! I came into that one and worked very hard to t/s it because rebuilding the system seemed to only be a temporary solution. It finally turned out the email to fax software that was standard on all company systems was the problem. Reloading did not fix it, but since he said he didn't use it, I simply uninstalled it and closed the ticket. :)

      --
      I can't afford a sig!
    25. Re:Tell me about it. by Raven42rac · · Score: 1

      I work with Engineers, electricians, etc, and they are constantly apologising for not knowing how to do something. I say to them "look, I know next to nothing about electricity/communications gear/radio systems/etc, you do, that is your niche". I try to educate people, the more people we are patient with, the more people will want to educate themselves about computers, the fewer calls you will get. I try to fix problems, then explain what I did in laymen's terms to the customer. This way, it will likely not occur again.

      --
      I hate sigs.
  4. In related news... by gregwbrooks · · Score: 5, Funny

    Fully 7 out of 7 Bastard Operators From Hell were "just peachy keen" with making users' lives miserable.

    --


    "It was a summer's tale: Just a boy, his Linux, and a head full of dreams..."
    1. Re:In related news... by JaredOfEuropa · · Score: 1
      Fully 7 out of 7 Bastard Operators From Hell were "just peachy keen" with making users' lives miserable.
      Not for long if I was managing them ;-) With BOsFH, it's no wonder the users hate our guts.
      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
    2. Re:In related news... by Anonymous Coward · · Score: 0
      Not for long if I was managing them
      So you'd try to rein in the BOFH? I give you about, ooh, five minutes before you're discovered underneath a server rack that "mysteriously" tipped forward. And had been "mysteriously" sharpened.
    3. Re:In related news... by Bastard+Operator+Fro · · Score: 1

      Oddly, enough, it was best of 7 in the finals.

      --
      Shaun Nelson - Bastard Operator (From Hell / For Hire)
    4. Re:In related news... by Alioth · · Score: 2, Funny

      The BOFH's motto:

      "We're not happy till you're not happy"

    5. Re:In related news... by Wolfrider · · Score: 1

      --No, the TRUE BOFH's motto is something like this:

      --"We're not happy until you're:" ( Choose 1 or more )

      o Finished paying our blackmail fees

      o Not calling us anymore, because we've "dealt with you" (and your now-deleted files) before

      o Insane from having your critical files / password / pr0n collection repeatedly wiped; and gee, the backup seems to be (tragically) gone missing / erased as well...

      o Seriously injured by a freak "accident" involving $computer-equipment

      o Gone / Mysteriously Disappeared / Fired

      o Dead (see "Freak accident", above)

      ~;-)

      BOFH

      --
      .
      == WolfriderV6 == I'm willing to admit that *I just might* be wrong... Are you??
  5. Obligitory Weird Al quote... by jiffah · · Score: 0
    money != happiness

    "You know they say that you can't buy happiness, so I guess I'll just have to rent it."

  6. Not to put down hairdressers or plumbers, by Trigun · · Score: 2, Interesting

    but I think that the IT community aspires to be more than what their career generally denegrates to, tech support monkeys.

    1. Re:Not to put down hairdressers or plumbers, by calennert · · Score: 1

      Amen.

  7. And by hplasm · · Score: 1

    plumbers, hairdressers & co don't usually have a PHB to deal with...at least the hairdressers don't...

    --
    ...and he grinned, like a fox eating shit out of a wire brush.
    1. Re:And by irving47 · · Score: 1, Funny

      Well, not after 20 seconds with the good scissors.

      --
      I had a sucky sig.
    2. Re:And by Anonymous Coward · · Score: 0

      Have you had any friends that are hairdressers?? The FHB (Frizzy-Haired-Boss) or PHB (Pink-haired-boss) can be just as bad or worse. Not so mindless as a PHB, much more vindictive and cut-throat.

    3. Re:And by hplasm · · Score: 1

      also armed with sharp things and chemicals!

      --
      ...and he grinned, like a fox eating shit out of a wire brush.
  8. I'm certainly glad I switched by Anonymous Coward · · Score: 0

    Sitting here, watching an entire Uni department go mad as nearly all their NT servers were utterly mangled by the latest worm, I'm certainly glad it's no longer my fucking problem to fix it.

    1. Re:I'm certainly glad I switched by redfenix · · Score: 5, Funny

      Wait a sec, that sounds dangerously like a haiku. Okay, let's give it a try:

      Sitting here, watching
      Uni department go mad
      Mangled by the worm

      --
      "It's a very tangled subsystem." --Windows kernel guru
  9. 6/7 IT Indians consider themselves happy by Anonymous Coward · · Score: 5, Funny

    ...making $19,700 a year and living in luxury in Bangalaore

    1. Re:6/7 IT Indians consider themselves happy by karnal · · Score: 4, Funny

      You mean if you group together 6 IT Indians, they all make 19,700 a year altogether? ...

      --
      Karnal
    2. Re:6/7 IT Indians consider themselves happy by Shivaji+Maharaj · · Score: 2, Informative

      Whats the joke here ? considering the per capita income in the state of Karnataka ( Bangalore is the capital city of Karnataka ) is 13,000$. A 50% increase above the per capita should definitely make the Indians happy in Bangalore.

      --
      We do not have a history of profitable operations. Our future SCOsource licensing revenue is uncertain.
    3. Re:6/7 IT Indians consider themselves happy by tekunokurato · · Score: 2, Informative

      What are you talking about? The average Indian programming job ranks in at roughly $15,000 a year.

    4. Re:6/7 IT Indians consider themselves happy by Skapare · · Score: 1

      Of course with the cost of living being as low as it is in India, it doesn't take much to reach a comfortable level for a limited few (the high tech workers). The problem for America is that it's now so easy to let Indians do the work cheaply, eventually so many Americans will be out of work the cost of living drops in America because so many can't afford it. Of course at some point people vote, and politicians will do things to try to slow it down or stop it (while businesses will continue to do it anyway). It'll just get ugly, and it's not the fault of either Indian workers or American workers (each is just trying to have a job and make a decent living). The real fault is businesses are just not up to the task of providing enough jobs for everyone in both countries (because their real goal is profits for the investors). America's current economic "recovery" is a "for the rich only" kind of recovery. Bush will lose his job (but not to worry, he gets a nice retirement plan and has lots of friends in high places that would hire him on as a consultant at overpaid executive salary levels) and Kerry will take over. He may, or may not, actually do anything about it (he doesn't really seem to understand it, so I doubt he does). It won't matter much either way because it's just too hard to prevent a company with a big office in India from hiring Indians, just because the company is an American based corporation. In the long run, though, it will be bad for India because it won't really solve the poverty problems there since only a few will ever see economic benefit from it ... unless India builds up its own domestic economy (and comes to America to hire the impoverished).

      --
      now we need to go OSS in diesel cars
    5. Re:6/7 IT Indians consider themselves happy by dr_eaerth · · Score: 1

      "...making $19,700 a year and living in luxury in Bangalaore."

      Do 6/7 Indians actually make more than I do? I feel so low.

    6. Re:6/7 IT Indians consider themselves happy by Data::Dumper · · Score: 1
      Whats the joke here ? considering the per capita income in the state of Karnataka ( Bangalore is the capital city of Karnataka ) is 13,000$. A 50% increase above the per capita should definitely make the Indians happy in Bangalore.

      I think those numbers might be in Indian Rupees. There are about 45 Rupees to the dollar.

      http://www.business-standard.com/today/story.asp?s tory=10195

  10. What?! by Beatbyte · · Score: 5, Insightful

    But then again, very few plumbers have to deal with users who consistently download BonziBuddy, blindly click on suspicious email attachments and use their cd trays as cupholders.

    But then again, no IT guys have to work in feces in a sweaty, humid, tiny room. STFU you little baby.

    1. Re:What?! by alphaFlight · · Score: 1

      I don't know, I think a lot of IT people have to deal with all kinds of shit that comes down the pipe :) Also, how many of us have had to spend time in uncomfortable server rooms?

      --
      -= alphaFlight =-
    2. Re:What?! by redfenix · · Score: 2, Funny

      Yes, but you have to admit, when you accidently unplug that fiber line, raw sewage doesn't usually come out of it!

      --
      "It's a very tangled subsystem." --Windows kernel guru
    3. Re:What?! by Anonymous Coward · · Score: 0

      Unless maybe you are the IT guy in India that a US job got outsourced to.

    4. Re:What?! by Jerf · · Score: 5, Interesting

      But then again, no IT guys have to work in feces in a sweaty, humid, tiny room. STFU you little baby.

      The key to understanding the comment as given is that it is the exact same people, over and over again, downloading the BonziBuddy this week, spreading MyDoom next week, and installing three other pieces of spy ware the week after.

      Then, they yell at you because they somehow, in a manner I don't fully understand, rationalize it to be your fault.

      If you're a sociopath, this doesn't bother you. If you're human, the unrelenting pounding of stupid people upset at you, and in general being obstinately stupid, can easily match most plausible physical jobs. Sure, they may not be shoveling shit, but the shit shoveler can go home, take a shower, change clothes, and be more-or-less OK. The IT-frontliner goes home, and is emotionally exhausted. This should not be trivialized just because it's not physical; in many ways its worse. (For one thing, your nose tends to adjust to bad smells, your brain and emotions tend to get sensitized to stupidity.)

      If a person makes a mistake and learns from it, it's understandable; we're all newbies. The good people never call because they fix their own problems. But if you think dealing with unrelenting and unapologetic (and sometime downright arrogant) stupidity is so easy, I invite you to spend a year doing front-line tech support. There is a reason the attrition rate of tech support is much higher then shit-shoveling.

    5. Re:What?! by PhxBlue · · Score: 1

      So just because a job isn't physically demanding, it must not be demanding at all? What a crock. I'm just as burned out after a twelve-hour shift in front of a computer screen as I am after a twelve-hour shift as a security forces augmentee.

      --
      !#@%*)anks for hanging up the phone, dear.
    6. Re:What?! by Psiren · · Score: 1, Funny

      Yes, but you have to admit, when you accidently unplug that fiber line, raw sewage doesn't usually come out of it!

      Well, sometimes it does. Cambridge Uni had some contractors come in to do some work a few years ago, and they managed to hook up the waste pipes to the network ducting. Insert dumb jokes about packet loss etc... ;)

    7. Re:What?! by Beatbyte · · Score: 4, Insightful

      I can understand you not having the brainpower to not take something seriously... but think about what you would smell like coming home from sweating 9-10 hours a day working in sewage. EVERYDAY!

      Yes your coworkers (lusers) may reinstall bonzi everyday but as a plumber, people urinate, and shit, and whatever down the toilet everyday, and you have to work in it! Wouldn't you think that gets more annoying?

      The shit just keeps on coming, whichever job you may be working.

    8. Re:What?! by dave420 · · Score: 1, Funny

      You should check out our server room.

    9. Re:What?! by sphealey · · Score: 1
      I have been trying to compose a reply to William Mossberg's March 11th column in the Wall Street Journal but haven't been able to capture exactly how I feel in polite enough language. Your post does that very well in few words. Would you consider sending it to Mossberg?

      sPh

    10. Re:What?! by Necrobruiser · · Score: 3, Funny

      But then again, no IT guys have to work in feces in a sweaty, humid, tiny room.

      True. But Plumbers only have to remember the two rules:
      1. Shit flows downhill.
      2. Don't bite your nails.

      --
      "I planned within my means and got a fixed rate mortgage, so where's MY bailout?" -cafepress
    11. Re:What?! by Neologic · · Score: 1

      One of the best comments I have ever read on this site.

      --

      "I hate quotations. Tell me what you know." -Ralph Waldo Emerson

    12. Re:What?! by caino59 · · Score: 2, Insightful

      it's the people getting into the industry b/c they see money, but at the same time - don't really like what they do.

      it's what's popuar right now, so of course you are going to have a lot of people doing it work they don't enjoy.

      when the next popular field comes along, that will also be flooded with miserable employees.

      wash. rinse. repeat.

    13. Re:What?! by hplasm · · Score: 2, Funny

      These people shit on the IT guys and the plumbers. Where's the unity?

      --
      ...and he grinned, like a fox eating shit out of a wire brush.
    14. Re:What?! by Anonymous Coward · · Score: 1, Funny

      Working with stupid people is dangerous. Its a documented (Swedish study I can't remember) mediacl fact that working with stupid people raises your blood pressure, and causes heart attacks. Having to cover up for stupid co workers (the BonziBuddy/MyDoom crowd) is almost as dangerous. Beware, beware, the stupid will kill us all.

    15. Re:What?! by red_buddah · · Score: 1

      i've had to clear a nightmarish amount of cobwebs and dead animals to re-wire government offices on the navajo nation.

    16. Re:What?! by PlanetX+00 · · Score: 1

      But then again, very few plumbers have to deal with users who consistently download BonziBuddy, blindly click on suspicious email attachments and use their cd trays as cupholders. Do we really want to know what a plumber has to deal with? :-P

    17. Re:What?! by Anonymous Coward · · Score: 0

      How many car accidents will happen this year due to user error (drunk driving, falling asleep, other poor judgement)? How many billions of dollars have the auto makers, insurance companies, and auto repair coompanies made over the years? It is absolutely outrageous that drivers have to go through the effort and expense of getting a license and fork out thousands of dollars to simply get from point A to point B. The auto industry should be spending its time on building truly automatic vehicles that take you anywhere you you want to go, on demand, without any effort on the user's part. It should also be self maintaining, so users don't have to worry about little details like gas, oil, etc. This should all be done automatically and transparent to the user. If the automakers won't build this for free, then I'm sure users will be happy to pay a small monthly fee to some enterprising folks for this service.

    18. Re:What?! by medscaper · · Score: 3, Funny
      Insert dumb jokes about packet loss etc... ;)

      Ok.

      Boy, the Internet really is Crap!

      You guys have a shitty connection here, ya know?

      I feel like I'm wasting my life on this computer.

      I think your network is hosed.

      You guys took a new swipe at "the porn hose" definition, eh?

      This new network protocol stinks!

      Dude! Get that Cat-5 out of your mouth! You don't know where it's been!

      Hey, honey? Flush again! My download speed triples when you do that!!

      --
      Any sufficiently well-organized Government is indistinguishable from bullshit.
    19. Re:What?! by l0ss · · Score: 1

      I'm not so sure it's the nature of the work on its own that makes a job unpleasant (although I'm sure it's a contributing factor). I think the structure of the workplace has a lot to do with it. Environments which employ IT people tend to be dominated by management hooked on the latest trends in creative organization. My experience has lead me to believe that when management philosophys are changing continually its hard to find a sense of stability in your work. I think this is compounded by a knowledge gap between alot of managers and IT professionals (if you're a plumber your foreman is also probably a plumber), and is further complicated by increasingly decentralized company structures (outsourcing, division specialization) which erode attempts at standardization. I think its the nature of the hi-tech workplace that ends up making people unhappy (low stability, highly demanding, inconsistent). Mind you, idiots installing spyware never helped.

    20. Re:What?! by sphealey · · Score: 2, Insightful
      How many car accidents will happen this year due to user error (drunk driving, falling asleep, other poor judgement)? How many billions of dollars have the auto makers, insurance companies, and auto repair coompanies made over the years? It is absolutely outrageous that drivers have to go through the effort and expense of getting a license and fork out thousands of dollars to simply get from point A to point B.
      I thought of something along those lines. But for some reason even very sharp and perceptive people such as Mossberg don't accept it. Computers are somehow "different" from any other tool in their lives. Although I can explain why computers are different from other tools in some ways (and similar in others), the people making these criticisms typically cannot. So I am at a loss as to how to respond to them.

      sPh

    21. Re:What?! by Anonymous Coward · · Score: 0

      Apparently, Mr. Mossberg, you like analogies. Your analogy with the theif and the lockpick kit was clever, now try this one: you leave your door unlocked, or worse, you actually invite a burglar into your home, and when the cops show up after your TV is stolen, you blame them for not protecting you.

      This analogy is far more apt for the computer world and personal computing responsibility. However, computer/home analogies only go so far. To protect your house, you can simply lock the door. If you live in a populated area, alert neighbors may see a burglar and call the police. You can place alarms on your house to catch anyone trying to break in. In short, you can protect your home largely through passive measures.

      However, a computer is not a house. It is a complex machine. In order for this machine to perform the various tasks that are demanded of it, enormous levels of complexity are required. In return, the user is expected to exhibit some basic understanding of the machine's operation and accept some responsbility for not breaking it. In a simple form, the computer/house analogy may work like this: if you receive a strange e-mail, open it, and run code that came with it, would you also let a stranger into your house? The e-mail may look friendly enough, but what if the stranger was wearing a business suit and was well-groomed? Would you let him into your house now? If he beats you up and steals your TV, would you still blame the cops when they showed up? Of course not. But when the techies show up to fix your infected machine that received a virus from that strange e-mail, you blame them? You have shown no responsibility for protecting yourself, yet you blame the people charged with cleaning up the mess for what happened? That does not make sense.

      On a more complex level, consider a new house. Your new house may come with a certain amount of assurance that nothing will break in the form of a warranty. If the support beams in your porch rot out in 3 months, you can call the builder to have the problem resolved. If you discover this problem and don't call the builder, however, and the porch falls on you, who is to blame? You, or the builder? If a new vulnerability is a discovered in some software you use, and the vendor tells you about it, and you don't take the initiative to fix it, who is to blame when you get a worm because of it? You, who refused to apply a free patch that the vendor provided, or the vendor, who did the work to fix the problem and gave you the opportunity to do the same by downloading a patch?

      There is certainly no shortage of acerbic IT professionals. But, consider for one moment how a policeman would feel if three quarters of the robberies he responded to were the result of the victim letting the robber into their house, and then the victim tried to pin the blame on the cop. Consider how that builder would feel if he kept being sued by people who left problems with their house go for years without telling him about them. If a crack appeared in the roof of your brand new house you wouldn't ignore it until the roof fell in, and I should hope you wouldn't blame the builder when it did. You wouldn't blame a cop for your house being robbed by a man that you unlocked the door for. Why do you blame the IT industry, who IS working to resolve problems, when the computer gets fouled up through some action of your own even after you've been warned countless times not to do it?

      The IT industry is young and has not solved every problem, just like no other industry, even age old industries, have not solved all their problems. We are working on these problems, but when it comes down to the wire, it's really up the user in most cases to exhibit some common sense before doing dangerous things. We are all human, we will all make mistakes. However, it should not be too much to ask that people not keep making the same mistakes again and again. The only way to solve a lack of common sense is to tie people up and lock them in a padded room. We can lock down your comp

    22. Re:What?! by sphealey · · Score: 1

      That's pretty good. I am curious how he would reply to it.

      The only thing I would change is to emphasize the danger of analogies in the technology world a bit more.

      Why don't you fire it off to him and see what happens? You can't be anonymous in that case though.

      sPh

    23. Re:What?! by CaptainBaz · · Score: 1
      The IT-frontliner goes home, and is emotionally exhausted
      More to the point, the IT-frontliner goes home (more often than not) to a cascade of requests from friends, family and neighbours, along the lines of "Duh.. my Intarweb Excel is really slow again, can you take a look at it?"...
    24. Re:What?! by a24061 · · Score: 5, Funny
      The key to understanding the comment as given is that it is the exact same people, over and over again, downloading the BonziBuddy this week, spreading MyDoom next week, and installing three other pieces of spy ware the week after.


      Not many plumbers have to "support users" who repeatedly try to flush grapefruit down the toilet.

    25. Re:What?! by DoraLives · · Score: 5, Insightful
      There is a reason the attrition rate of tech support is much higher then shit-shoveling.

      Actually, it's even worse than that. Tech support is in no wise different from working at any job where you're interacting with the Great Mass of Idiots. Motel desk clerk, 7-Eleven counter guy, McDonald's, you name it. They're ALL THE SAME, INCLUDING TECH SUPPORT. Zillions of fucking idiots who think that they've somehow "got you cornered" and vent all over you for shit they caused themselves.

      But there's a catch.

      In any of the "standard" jobs where you deal with the public, you knew you'd be doing this when you walked in the door looking to fill out an application.

      Tech support folks oftentimes have no clue where they're going to wind up, and if that's not bad enough, being technical types in the first place causes them to be less than, ummm...shall we say 'robust,' when it comes to dealing with the slings and arrows of the Great Shoal of Idiots.

      Net result: You've got somebody who's poorly adapted to deal with the emotional stresses (vastly worse than mere physical stresses, unless those consist in taking bullets to the chest or some such similar) of working with the public, working with the public. The plumber goes home from work and washes his hands. No more shit. The McDonald's clerk goes home from work secure in the knowledge that all them assholes can no longer get to him. No more shit.

      The TECH WORKER goes home from work, and grinds away mentally over all that happened and all that's going to happen again tomorrow and slowly goes down the emotional drain over a period of weeks, months, or perhaps even years, before finally blowing a fuse and bailing out.

      People who belittle the effects of this sort of thing are unable to integrate the fact that identical stimuli will have differing effects on different people, and in their ignorance of the actualities of the situation can only make things worse overall.

      Yes indeed, tech work is one of the most corrosive environments you could work at, and if you're not adapted to it the way a weight lifter adapts to plucking large masses of iron off the floor, it's going to be the death of you.

      --
      Is it fascism yet?
    26. Re:What?! by Anonymous Coward · · Score: 0

      I'm a webmaster for a medium sized community college, and I've found that it's a worse job than when I was doing the frontline tech support! The reason for this is that many more people believe they know all there is to know about web development because they can fire up Frontpage (curse you, Microsoft) and create a web page. So while they believe they know how hard your job is, few are technical enough to know what's wrong when there's hardware/software trouble.

      Because of this, I catch much more crap than when I was working the hardware end of things. Add on top of that the people who think I exist to type pages up for them as a glorified secretary or those who think I'm omniscient (hey, I'm supposed to know EVERYTHING about the college, right?) and don't have to be told when something should be added to the web site.

      I'm definitely NOT in the 1/7 right now. Ask me again in a few months...

    27. Re:What?! by Anonymous Coward · · Score: 0

      > The IT-frontliner goes home, and is emotionally exhausted. This should not be
      > trivialized just because it's not physical; in many ways its worse. (For one
      > thing, your nose tends to adjust to bad smells, your brain and emotions tend to
      > get sensitized to stupidity.)

      Smoke some weed, and put on some good music. Meditate. Work out. Run/jog. Do something charitable. Watch a film. Meet up with some friends.
      This isn't rocket science.

    28. Re:What?! by osobear · · Score: 1

      I can definetly agree. I worked at Best Buy customer service for just over a year and the stupidity of the average human astounds me. People tear up their reciepts for their plasma televisions between the cash registers and the door, shocked that someone might want evidence that they actually paid for the $6500 box in their cart.
      I think my personal favorite, however, was a person who took out their credit card to pay, rubbed the FRONT of the card against the SCREEN of the little pin pad, and then yelled at me about how a multi-billion dollar company can't afford good cash registers! Dealing with stupidity like that on a daily basis can be, literally, mind-numbing.

    29. Re:What?! by tekunokurato · · Score: 1

      You know, plumbers do a lot more than unclog toilets. In fact, the number of plumbers in the US has dropped off even as population and housing units have increased in numbers because plumbers no longer have to go around and hose everybody's sink every day, and instead spend more time installing pipe and such.

    30. Re:What?! by Anonymous Coward · · Score: 0

      Reminds me of the time my buddy had a septic tank cleaner over to do work. The dude didn't wear gloves. When he was handed the payment in cash, he licked his thumb to flip through and count the bills.

    31. Re:What?! by randomencounter · · Score: 1
      Oh, they do. And they laugh all the way to the bank, because they get $50+/hr to clean it up.

      I'd laugh all the way to the bank too, cleaning up BonziBuddy for $50/hr. Ain't gonna happen any time soon, but I'm thinking it might be time to put out my shingle...

      --
      Forget diamonds, copyright is forever.
    32. Re:What?! by the_mad_poster · · Score: 1

      I was only being anonymous because I didn't want to suck up mod points on a tangent that, while interesting, is only superficially related to the topic at hand. Maybe I'll revise the draft and send it. Can't hurt. But, I don't know anything about this guy. Does he actually believe what he wrote, or is he just writing it to get responses?

      --
      Alito: A vote for Alito is a punch in the eye to put that bitch back in her place!
    33. Re:What?! by smoon · · Score: 1

      Not all plumbers do sewer and drain work -- there is a lot of new construction and remodeling.

      On the other hand I've dealt with 4 different sewer and drain people in the last 18 months (too many trees in the front yard). All of them seemed not only happy to be there, but delighted in figuring out what was plugging things up and operating the various power cutters etc.

      --
      "But actually trying to use m4 as a general-purpose langage would be deeply perverse" --ESR
    34. Re:What?! by sphealey · · Score: 1

      You might want to go back and read some of his archived columns. He has been writing the "Personal Technology" and "Mossberg's Mailbag" for the Wall Street Journal for about five years (since a heart attack took him off the full-time technology reporting beat). He is very knowledgeable, experienced, and insightful - as are most of the WSJ's senior writers.

      I would say that he is one of the more influential personal technology writers today, given the relative influence and circulation of the WSJ compared to the tech trade press. Certainly any cell phone, PDA, or similar gadget he gives a good review disappears from store shelves the following weekend.

      However, in his role as "defender of the average computer user" (not that anyone who reads the WSJ falls into the "average" category) he has fallen into the "its all the fault of the evil techies" routine. I am not sure exactly why, given his overall level of insight. Perhaps he needs to think more deeply about the old proverb: be careful of what you wish for - you may get it.

      sPh

    35. Re:What?! by frission · · Score: 1

      I don't think that i could really compare tech support with 7-eleven guy, motel clerk, etc. reason being, that there's pretty much a fixed number of things that the customer can ask for...and you're ready for it. can i get a slurpee and gas? the customer knows what's needed, so they're not hostile. with tech support, the customer DOESN'T know what's wrong or why, so they come to you, most of the time hostile, and YOU have to make all right with the world...and sometimes, you don't even know what wrong or why, even more frustrating, no quick fix.

    36. Re:What?! by fname · · Score: 1

      Geeze, all that's missing is the violin music! Being an IT worker may suck, but when you start making up FoxFacts(R) to support your argument, "your brain and emotions tend to get sensitized to stupidity," you don't support your argument very well.

      The fact is, most IT workers would rather work in IT than be shit-shovelers, hence that's what they do. Every job has its own set of physical & mental demands. But the constant whining of the IT folks about how hard their job is and how no one can understand how unappreciated they are drives me batty. Just because a small subset of IT guys are vocal whiners doesn't make their job any easier.

      Mod this as flamebait if that suits, but shouting down opposing points of view won't make anyone appreciate you any more than they do now.

    37. Re:What?! by Anonymous Coward · · Score: 0

      Being a sewer or septic workman and a household type plumber are very, very different things. Also, I'd bet lots of plumbers never even see a toilet that's been shit in except in their own homes because they work construction. Not to mention all the other systems that need water and aren't toilets. But your mind is made up it seems.

    38. Re:What?! by Anonymous Coward · · Score: 0

      I smell an Information Management troop! :)
      If your job were just IT it would have been cool , but I'd RATHER be a Augie Doggie than do EPRs all day. Too bad they merged career fields...

    39. Re:What?! by fdiskne1 · · Score: 1

      Yes, but you have to admit, when you accidently unplug that fiber line, raw sewage doesn't usually come out of it!

      I don't know. I have a picture of a friend's computer room that ended up with a flood of raw sewage. Granted, it's not an everyday event, but $#!+ happens.

      --
      But why is the rum gone?
    40. Re:What?! by Anonymous Coward · · Score: 0

      "think about what you would smell like coming home from sweating 9-10 hours a day working in sewage. EVERYDAY!"

      Yep. Good thing a vast majority of plumbers do not experience what you are talking about.

    41. Re:What?! by evocate · · Score: 1

      The key to understanding the comment as given is that it is the exact same people, over and over again...

      Maybe I'm missing something, but doesn't user incompetence create the demand for IT guys? If suddenly everyone "got it", maybe a lot of the IT guys could be pink slipped. IT guys should be happy when there skills are required. Instead, they're "emotionally exhausted" by their "stupidity sensitivities". Sure, outsourced IT is cheaper, but maybe Indian IT support is *also* becoming more popular these days because Indians are more likely to be helpful and skip the drama of blaming their emotional problems on "lusers".

    42. Re:What?! by Moofie · · Score: 2, Insightful

      You don't know anything about the "average" human. The average human makes their purchase and walks out of your life, and you never remember them. At one end of the normal distribution, you have the idiots like you describe. At the other end, you have people like me, who smile at cashiers and say "Thank you!" when we leave.

      But you don't remember the average ones and the nice ones. You just let the assholes give us all a bad name. Maybe I should become an asshole, so you will remember me.

      --
      Why yes, I AM a rocket scientist!
    43. Re:What?! by evocate · · Score: 1

      I'm reminded of a quote: "It's steady work being a plumber. Rain or shine, boom or bust, war or peace - people always got to go to da can."

    44. Re:What?! by Alioth · · Score: 1

      It's quite simple: the smart IT practicioner installs a system policy that forbids the users from installing BonziBuddy and other spyware, then patches the OS so MyDoom doesn't get spread.

      The key to much IT happiness is preventative maintenance.

    45. Re:What?! by Alioth · · Score: 1

      Yes your coworkers (lusers) may reinstall bonzi everyday but as a plumber, people urinate, and shit, and whatever down the toilet everyday, and you have to work in it! Wouldn't you think that gets more annoying?

      If you've ever seen Life of Grime, you'll know that some people quite enjoy working in shit and unblocking drains.

      On the plus side, think how strong your immune system will be after being exposed to every disease shat down the toilet.
    46. Re:What?! by Mr.+Piddle · · Score: 1


      But then again, no IT guys have to work in feces in a sweaty, humid, tiny room. STFU you little baby.

      You make the false assumption that co-workers aren't retarded steaming piles of shit.

      --
      Vote in November. You won't regret it.
    47. Re:What?! by Mike+Hawk · · Score: 0, Flamebait

      The plumber goes home from work and washes his hands. No more shit. The McDonald's clerk goes home from work secure in the knowledge that all them assholes can no longer get to him. No more shit.

      Ah the blinders of "superiority". Spoken like a rich white kid who didn't have to work at a movie theater to pay his way through college. At the theater we had something called the "concessions dream". After someone first two weeks of working behind the concessions stand one would begin to experience nightmares about being late for work and arriving only to find out that it was impossible to perform one's tasks fast enough or well enough to satisfy even a single customer.

      People who belittle the effects of this sort of thing are unable to integrate the fact that identical stimuli will have differing effects on different people, and in their ignorance of the actualities of the situation can only make things worse overall.

      Yeah, so don't downplay other people's work either hypocrite.

    48. Re:What?! by fbform · · Score: 2, Interesting


      Its a documented (Swedish study I can't remember) mediacl fact that working with stupid people raises your blood pressure, and causes heart attacks.

      This is what the parent is talking about:
      WORKING WITH IDIOTS CAN KILL YOU

      --
      Time flies like an arrow. Fruit flies like a banana.
    49. Re:What?! by felis_panthera · · Score: 1
      it's the people getting into the industry b/c they see money, but at the same time - don't really like what they do.

      Currently I am enrolled in a B.Sc. Comp-Sci program in college. I have yet to have a day go by (a day that I actually went to class that is) where I haven't been asked to help someone who has no business being in comp-sci with some sort of program they're writing or some concept they can't get their heads around. They all see dollar signs floating overtop of the computer screens, and for many of them, it's the only reason they're here. I have always maintained that I would be in computer science even if it only offered me a minimum wage job at the end of my run. I'm in it for the love of the game.

      Another thing I've noticed is that the first thing out of someone's (specifically non-IT types) mouth when I tell them what I'm taking in school is "Lots of money in that". The unfortunate part is that this is no longer a true statement. So in the end what we have is a mass of barely qualified people bringing the qaulity of the entire industry down. I hate to sound like an elitist, but gods-dammit, if I'm forced to clean up after one more IT "professional" who doesn't know their ass from a USB port, I'm going to scream.
      --

      The chains are broken
      Loki is free
      Ragnarok is at hand...
    50. Re:What?! by biobogonics · · Score: 1

      But then again, no IT guys have to work in feces in a sweaty, humid, tiny room

      Reminds me of my 2nd worst service call ever. I had to travel across town to remove a worm from 5 machines on an office LAN. The lunch man came and I bought my usual sandwich.... 1/2 hour later I ran for the john before the staff could warn me of an impending plug up. It seems that someone had dropped a quarter into the toilet and it had worked its way into the vent pipe. And it was my un-lucky day. No flushing action whatever. So the plumber came and had to unbolt the commode from the floor. He found that the quarter was permanently wedged but loosened it enough for the toilet to flush. Needless to say I was mortified and I would gladly have paid the plumber out of my own pocket to get it fixed. After spending the morning cursing network cards, Windows and Bill Gates' ancestry, I was glad that I wasn't a plumber!

    51. Re:What?! by Dalcius · · Score: 1

      Zillions of fucking idiots who think that they've somehow "got you cornered" and vent all over you for shit they caused themselves.

      The tech support industry can blame a lot of this on itself. In the quest for lower call times, more profits, etc., calling in for tech support consists of listening to bad music for often over 20 minutes just to hear a human being. 20 minutes (or often an hour) of sitting on the phone doing nothing. You can't go anywhere, you can't engage in any activity you can't immediately stop -- you just wait. In my early computing days I had the joyful experience of passing the phone among family members.

      And then when you finally get a human being, you get passed around, put on hold, told the problem isn't supported when it obviously is, go through a ridiculous script of steps which are obviously not going to solve the problem or are steps you've already taken, etc. It's unnerving when you know more about your problem than the monkey on the phone.

      This is a typical experience it seems and tech support monkeys wonder why callers are all ready with fightin' words when they finally get off of hold.

      I have sympathy for my fellow techs in the support industry, I spent over a year just behind the support for my company pouring over code fixing issues -- I know the kind of calls they get and highly respect their ability to deal with it (keeping the customer happy in the process) and remain sane. But besides the normal frustration a user has when they have a problem, I think it's a little short sighted to wonder why they're so aggressive. ;)

      Cheers

      --
      ~Dalcius
      Rome wasn't burnt in a day.
    52. Re:What?! by cpeterso · · Score: 1


      "think about what you would smell like coming home from sweating 9-10 hours a day working in sewage. EVERYDAY!"

      Yep. Good thing a vast majority of plumbers do not experience what you are talking about.


      yeah, but some of my office co-workers do! :-(

    53. Re:What?! by Anonymous Coward · · Score: 0

      Well that post certainly comes off like "asshole". The OP was making a broad generalization for a point. I'm guessing most of the readers understand this literal device. I'm guessing you do to but chose to go the pedantic route. Nice, let's hope you're just having a bad day.

      Have a cold one

    54. Re:What?! by wintermute740 · · Score: 1

      "If a person makes a mistake and learns from it, it's understandable; we're all newbies. The good people never call because they fix their own problems. But if you think dealing with unrelenting and unapologetic (and sometime downright arrogant) stupidity is so easy, I invite you to spend a year doing front-line tech support. There is a reason the attrition rate of tech support is much higher then shit-shoveling."

      I've been using computers since '83. I've done it for pay since '91. I've been head bench tech at a PC shop, now tech support manager for an ISP, for the better part of a decade. In that time, I've outlasted pretty much every tech I've met. I was never really a people person before I got into it, but I certainly am now, and the one thing I've learned is that you can never overestimate the stupidity of the human race.

    55. Re:What?! by JaxGator75 · · Score: 1
      Re: de-sensitized to stupidity

      It works the other way for me... The repitition now makes the minor stupid details stand out like a sore thumb.

      Nothing like yelling at your wife, top volume, for asking what a show is about when you just turned on the TV...

      --
      Come and see the violence inherent in the system!
    56. Re:What?! by TubaGuy · · Score: 1

      The TECH WORKER goes home from work, and grinds away mentally over all that happened and all that's going to happen again tomorrow and slowly goes down the emotional drain over a period of weeks, months, or perhaps even years, before finally blowing a fuse and bailing out.

      And even then (s)he dosn't get a break. Carrying a pager and being contacted at all hours of the day/night/weekend to help out the mighty corporation with whatever techical problem they are having now. In Tech, you can never get away from the assholes.

    57. Re:What?! by Anonymous Coward · · Score: 0

      Sysadminning or plumbing.

      Either way, you still spend your days up to your eyeballs in other people's shit.

    58. Re:What?! by chunkwhite86 · · Score: 1

      But then again, no IT guys have to work in feces in a sweaty, humid, tiny room.

      Speak for yourself you lucky lucky bastard.

      --
      I'd rather be a conservative nutjob than a liberal with no nuts and no job.
    59. Re:What?! by (C)0N0(R) · · Score: 1

      Three basic rules of plumbing: Shit flows down. You don't get paid until the job is done. Don't bite your fingernails.

      --
      The light at the end of the tunnel is a train.
    60. Re:What?! by alexpage · · Score: 1

      This actually happened to a friend of mine - a sewer line broke and flooded his basement server room ankle-deep in shit. After a lenthy clean-up operation, all was well for another few months, until he cracked open the fibre ducting to install a new line only to discover that it was full of the contents of the sewer, which had been lying stagnant for a couple of months...

  11. My philosophy by TrentL · · Score: 2, Insightful

    I like my IT job. But whenever I see some hot new server or piece of hardware, I think to myself, "You know what? No matter how exciting that is, there is someone somewhere who is doing the most boring thing in the world with it."

    1. Re:My philosophy by tekunokurato · · Score: 1

      But there are ten times as many people using it to look at porn faster and more efficiently than ever!

  12. what makes IT professionals unhappy by Squeezer · · Score: 4, Interesting

    1. users
    2. job security

    thankfully, I have job security because i work for state government (state government don't lay off employees) but I still have to deal with users that should know the basics of how to use a computer since they probably have a computer at home or use their computer at work enough :(

    --
    Does the name Pavlov ring a bell?
    1. Re:what makes IT professionals unhappy by fingerfucker · · Score: 3, Insightful

      I have job security because i work for state government (state government don't lay off employees)

      Aaah, that's just simply not right...

      This again only underscores that government employees are not motivated to perform, because they can rely on their "job security".

      One would hope that the government would strive to become better through becoming more efficient, and more productive.

      If you are not dealing with extremely confidential information (such as national secrets), there is no reason to keep a policy that guarantees you job safety within the state government.

    2. Re:what makes IT professionals unhappy by Dun+Malg · · Score: 4, Informative
      thankfully, I have job security because i work for state government (state government don't lay off employees)

      Heh. That's what all the state employees here in California thought. They're getting laid off left and right.

      --
      If a job's not worth doing, it's not worth doing right.
    3. Re:what makes IT professionals unhappy by urmensch · · Score: 2, Interesting

      And it is not 100 percent true either. If my state government cuts my department's buget, they sure as hell will lay me off. I get to do nice things like "bump" my way into other departments in the state (depending on my seniority and willlingness to relocate).

    4. Re:what makes IT professionals unhappy by subjectstorm · · Score: 3, Interesting

      . . . (state government don't lay off employees). . .

      yeah, unless you work in arkansas. and i do. our state government just got bitch slapped by the supreme court (because of a BADLY malformed, outdated, and unconstitutional school system). Suddenly the government had to come up with several hundred million dollars - and guess where they started?

      I still remember the day that they sent fully a quarter of the employees at several buildings home with no notice. they just met them at the door and said, "sorry, you don't work here anymore." Security escorted them to their desks, stood there while they cleaned them out, then walked them back out of the building.

      doesn't that give you a warm, fuzzy feeling?

      --
      ** Chigusaaa!!! You're the coolest girl in the WORLD!!! **
    5. Re:what makes IT professionals unhappy by seanadams.com · · Score: 4, Funny

      They're getting laid off left and right.

      That's terminated .... go Arnold!

    6. Re:what makes IT professionals unhappy by Anonymous Coward · · Score: 0

      That's what I always heard, but I found out first hand that it's not true.

      I worked at a state university and was an employee of the state. The university's budget was cut and my department was closed and we were given letters of termination.

    7. Re:what makes IT professionals unhappy by JLSigman · · Score: 1

      One would hope that the government would strive to become better through becoming more efficient, and more productive.
      I used to work for state government myself. There are so many rules and regulations to go through in order to fire someone (so that person doesn't come back and sue you) that it's simply not worth the effort. The person usually just gets shuffled from agency to agency.

      --
      -jls
      Techno-pagan
    8. Re:what makes IT professionals unhappy by alptraum · · Score: 1

      Would this be due to Ahnold, saying "asta la vista baby!"?

    9. Re:what makes IT professionals unhappy by AbbyNormal · · Score: 1

      I wouldn't label KaliforniAaaa as a normal "state" though.

      --
      Sig it.
    10. Re:what makes IT professionals unhappy by Dun+Malg · · Score: 1
      Would this be due to Ahnold, saying "asta la vista baby!"?

      Heh. I think he just cut everyone's budget and said "you will now enjoy having 20% less money".

      --
      If a job's not worth doing, it's not worth doing right.
    11. Re:what makes IT professionals unhappy by MasterRa · · Score: 0

      Hmmm.. Arkansas eh? In Little Rock? Although - asking for a job probly isn't a good idea, since you said they just layed everyone off - heh..

    12. Re:what makes IT professionals unhappy by Anonymous Coward · · Score: 0

      Welcome to the world of laid-off employees in the private sector.

      My local school board (in CA) had to give their teachers pink slips, a full *7* months before the school year started.

      SEVEN months of advance notice. Why? Because it was in the contract with the Union.

    13. Re:what makes IT professionals unhappy by amorangi · · Score: 1

      From the article, to be very happy with your job:
      be learning new things,
      being your own boss,
      not being chained to a desk,
      fulfilling an ambition.

      In my experience with the corporate world -
      never received the promised training,
      have more bosses than co-workers,
      largely chained to a desk of which at least one of the managers likes to instigate petty rules for,
      it has never been an ambition of mine to fix tax rounding errors.

      That said, in reply to the parent's comment on job security, I was laid off to be replaced by cheaper labour (after a year of such a program).

      Nothing helps your happiness quite so much as to be valued in purely dollar terms.

    14. Re:what makes IT professionals unhappy by sql*kitten · · Score: 0

      doesn't that give you a warm, fuzzy feeling?

      Ask any taxpayer, they'll tell you "yes indeed". Why should government employees have jobs for life, with generous benefits and retirement packages when real workers - you know, the people who actually foot the bill - don't?

    15. Re:what makes IT professionals unhappy by subjectstorm · · Score: 1

      Ask any taxpayer, they'll tell you "yes indeed". Why should government employees have jobs for life, with generous benefits and retirement packages when real workers - you know, the people who actually foot the bill - don't?

      while i agree that some taxpayers might feel this way, i would like to point out two things:

      1 - State employees are tax-payers, including those stripped of a job. Arkansas employs a lot of people.

      2 - There is a very real discrepancy in the wages between the private sector and our state government. The benefits you speak of really aren't there. An increasing number of our employees are on "1000 hour contracts", and get no benefits whatsoever. those of use who work full time at least have some insurance - but it sucks. Our wages have been frozen also. In other words, no matter how long i work in my current position i will never get a raise. As a Webmaster/Database Analyst, i make $13.83/hr before taxes. Feel free to compare that to the private sector if you like. Monster.com is a good place to start.

      i think perhaps you are confusing us with federal jobs, which have awesome benefits, excellent job security, and comparatively good pay with regular step increases. Of course, i can't speak for other states.

      btw: when i worked at wal-mart as a dept manager in college, i made 7 bucks an hour - but i had decent insurance, a 401(k) plan, and stock options. i got three raises while i worked there. i don't think "taxpayers" have a lot to be jealous of in state government here.

      --
      ** Chigusaaa!!! You're the coolest girl in the WORLD!!! **
  13. Thanks alot! by Anonymous Coward · · Score: 0

    Reading this article made me even more unhappy and depressed about my job! Thanks ./! Now I'm even more miserable than I was 5 mins ago.

    1. Re:Thanks alot! by BiggsTheCat · · Score: 1

      What does the opinion of other people matter to your personal misery? If your job pisses you off so much, I suggest you find a new one. Don't blame Slashdot for your emotional health.

      --

      Time is an illusion. Lunchtime doubly so. --Ford Prefect

    2. Re:Thanks alot! by IrRegEx · · Score: 1

      Misery loves company-- cheer up you're not alone...

      --
      #|
  14. Plumbers by Anonymous Coward · · Score: 0

    >>But then again, very few plumbers have to deal with users who consistently download BonziBuddy, blindly click on suspicious email attachments and use their cd trays as cupholders

    I'll complain about my job when the plumber that was ankle deep in human waste when he saved my A$$ from a plugged main line complains about his.

    If he cleans up the crap, I can clean up Bonzi Buddy.

    1. Re:Plumbers by duffbeer703 · · Score: 1

      A buddy of mine from high school now runs a septic pumping service.

      Last week, some dumbass kind flushed all sorts of stuff down the toilet in his school, including staplers, and bags of rice.

      His charge to clear the jam? $75,000 for about 5 hours of work.

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
    2. Re:Plumbers by I+confirm+I'm+not+a · · Score: 1

      He was Glaswegian (Scottish), so I'd imagine his sons were called Shuggie and Rab. I s'pose you could call it a taxi - no visible horses, but no visibile road tax or insurance either...!

      --
      This is where the serious fun begins.
  15. Geek Culture by American+AC+in+Paris · · Score: 4, Insightful

    Y'know, it's kinda chic to be disgruntled if you're in IT. Think about it--if you're amongst your computer-saavy peers, is it cool to say that you're very happy working your IT job, or is it cool to bitch and moan about the lusers you need to herd on a daily basis?

    --

    Obliteracy: Words with explosions

    1. Re:Geek Culture by torpor · · Score: 5, Interesting

      This "chic" is not exclusive to IT. It appears that bitching and moaning, and taking things for granted, is common in popular spoon-fed TV-enslaved western culture.

      Personally, I find that sort of 'pleasure' abhorent. Sitting around bitching about things, or criticizing something just for the social effect ... that's fully lame.

      --
      ; -- the corruption of government starts with its secrets. a truly free people keep no secrets. --
    2. re: geek culture by ed.han · · Score: 4, Insightful

      that's an excellent point. it's like whining about the food in school/corp cafeteria. it's not like the stuff is literally wretched, but it's a pastime and part of the culture. you can whine about your lusers all you want, but the reason it's aggravating sometimes is b/c you know that if they just stopped to think for a nanosecond, they wouldn't open that attachment, etc. IMX, the majority of users aren't that clueless and amidst the support guys i know, the stress that comes from supporting userse is more often a function of the fact that you want to try to do right by them. of course there's always the occasional idiot, but then again, when isn't there?

      ed

    3. Re:Geek Culture by grub · · Score: 1


      It appears that bitching and moaning, and taking things for granted, is common in popular spoon-fed TV-enslaved western culture.

      Well said!

      --
      Trolling is a art,
    4. Re:Geek Culture by the_mad_poster · · Score: 3, Interesting

      Except, herding is not fun. When some idiotic thing breaks that just shouldn't or I'm answering stupid questions or fixing stupid problems caused by stupid people doing stupid things for the millionth time, I'm NOT happy. I HATE doing that.

      On the other hand, when I'm writing some tricky new piece of code or working on something that I haven't done before, I AM having fun. I think a lot of IT folks just have a low tolerance for people afflicted by learned helplessness and they spend an inordinate amount of time fixing those morons' problems instead of doing something productive that they can get a feeling of satisfaction from. It only takes one person doing something really, really dumb to screw up a whole day of otherwise productive work. When you support 1500 people, odds are pretty good that one person is out there somewhere.

      --
      Alito: A vote for Alito is a punch in the eye to put that bitch back in her place!
    5. Re:Geek Culture by gobbo · · Score: 1

      >> It appears that bitching and moaning, and taking things for granted,
      >> is common in popular spoon-fed TV-enslaved western culture.

      >Well said!

      Utopia or Oblivion! Smash the [tv] Set! Oh, wait, I'm a videographer.

      There is no Spoon [until I put it in with AfterEffects].

    6. Re: geek culture by nomadic · · Score: 1

      it's like whining about the food in school/corp cafeteria. it's not like the stuff is literally wretched

      In those nice well-funded suburban schools, maybe. Try a NYC public school lunch then tell me that.

    7. Re:Geek Culture by Anonymous Coward · · Score: 0

      Insightful? Try "funny."

      At least I hope you were trying to be. Look at this sentence, people.

      "Personally, I find that sort of 'pleasure' abhorent. Sitting around bitching about things, or criticizing something just for the social effect ... that's fully lame."

    8. Re:Geek Culture by Anonymous Coward · · Score: 0
      kinda true in any job set.

      People bitch about their bosses, everyone thinks they know better.

    9. Re: geek culture by senatorpjt · · Score: 1

      Why should I bother thinking about the attachment? If something bad happens, I can just call the computer guy to fix it.

      These are the same people who piss all over the toilet seat and the floor of the bathroom because the company has a janitor.

    10. Re:Geek Culture by Anonymous Coward · · Score: 0

      Joke here ---

      [huge space]

      top of moderators heads here ---

      make 'whooshing' sound as needed.

    11. Re: geek culture by Anonymous Coward · · Score: 0

      I went to a private college that sucked up half a year's earnings every semester and then some. The food was still literally wretched. I think this person never actually ate cafeteria food.

    12. Re:Geek Culture by Daniel+Boisvert · · Score: 1

      Actually, most of the people I consider peers seem to enjoy what they do. Sure, we can sit around and share amusing stories of stupid stuff that pisses us off, but we by and large *like* our jobs.

      I'm not sure I'd want to hang around a bunch of people who bitched constantly. BOFH jokes are one thing, but if your work life is really like that--and you can't handle it, you need to find another field.

    13. Re:Geek Culture by Anonymous Coward · · Score: 0

      Meet the entire student body at my college.

    14. Re:Geek Culture by RyuuzakiTetsuya · · Score: 1

      if I could brag about smart customers, and not having to deal with bonzi buddy, I would. Just to be a jerkt o my friends who are working in IT.

      But seeing as how I'm unemployed...

      --
      Non impediti ratione cogitationus.
    15. Re:Geek Culture by Anonymous Coward · · Score: 0

      It appears that bitching and moaning, and taking things for granted, is common in popular spoon-fed TV-enslaved western culture.

      People do smart things. People do stupid things. The smart things, they don't upset you, so they're easier to forget. The stupid things? Well you can't do anything about them when customers are around. But it disrupts your patterns, you can't so easily forget them. (unless you're especially good at forgetting things)

      So you've got stupid things that stick in your head and brilliant things that you don't even notice. Which are you more likely to talk about later?

    16. Re:Geek Culture by Anonymous Coward · · Score: 0
      i really hope that was meant to be ironic. wtf are you doing if not critizing the critical ones for "social effect".


      you seem to be taking the right to critize for granted. go live in stalinist russia for a while you nazi conformist.

  16. Ouch by mbadolato · · Score: 4, Insightful

    But then again, very few plumbers have to deal with users who consistently download BonziBuddy, blindly click on suspicious email attachments and use their cd trays as cupholders."

    Pretty sad that there's a higher percentage of people that are happy fixing toilets clogged with shit then the perecentage of people supporting computer users....

    1. Re:Ouch by Anonymous Coward · · Score: 2, Funny

      You haven't seen the shit in their users mail boxes.

    2. Re:Ouch by TopShelf · · Score: 4, Funny

      Those happy plumbers are the ones who enjoy the exhibitionist thrill of showing butt cleavage as they bend over to unclog your drain...

      --
      Stop by my site where I write about ERP systems & more
    3. Re:Ouch by Anonymous Coward · · Score: 0

      Plumbing is more natural human activity than sitting in a qubicle and staring at screen.

    4. Re:Ouch by shic · · Score: 2, Interesting

      It is interesting to note that plumbing has become one of the most highly paid skilled trades. I wonder what proportion of plumbers responded "happy" because the rates of pay are exceptionally high at the moment? The whole of IT is a strange, young profession and doesn't suit all temperaments. I also wonder what proportion of unhappy employees would be unhappy no matter what their job happened to be?

    5. Re:Ouch by Lumpy · · Score: 4, Funny

      Pretty sad that there's a higher percentage of people that are happy fixing toilets clogged with shit then the perecentage of people supporting computer users....

      that is because Toilet bowls full of shit usually has a higher IQ than most computer users in the office.

      I'll take a Turd over the entier marketing department any day.

      --
      Do not look at laser with remaining good eye.
    6. Re:Ouch by jskiff · · Score: 1

      I wonder what proportion of plumbers responded "happy" because the rates of pay are exceptionally high at the moment?

      Good point. At the same time, a lot of the plumbing problems out there aren't necessarily "piss and shit." There's lots of folks out there who can't fix a clogged drain. Not to mention you can work doing rough-in's in new construction or remodels.

      Relating back to your point, perhaps part of the satisfaction comes from the fact that plumber's usually get paid on a "per incident" basis...try calling a plumber on a Saturday night and watch the dollar signs in his eyes. On the other hand, if I answer three more support calls a day, I don't see another dime.

      All so Lumbergh's stock can go up a quarter of a point...

      --
      It's "no one," not "noone." Who the hell is noone anyway?
    7. Re:Ouch by gr8_phk · · Score: 1

      If you're doing tech support because you like the tech stuff, but didn't realize you'd have to deal with people then of course you're not going to be happy. If your "customers" keep doing the same stupid stuff over and over, it's because you failed to teach them correct behavior. Again, if you think your job is just to deal with the machines you're mistaken. Perhaps this is a common mistake, and explains the higher percentage of unhappy workers.

    8. Re:Ouch by Moofie · · Score: 1

      Yup. +2 for you.

      --
      Why yes, I AM a rocket scientist!
    9. Re:Ouch by Anonymous Coward · · Score: 0

      It's a different type of work in the fact that you get a bitchy customer, you have the right to say ok f**ck you, call someone else.

      The joys of being self employed. If only I can get there one day ;)

    10. Re:Ouch by PhraudulentOne · · Score: 1

      Unless the shit came from someone in the marketing department.

      zing!

      --
      You create your own reality - Leave mine to me.
    11. Re:Ouch by nlindstrom · · Score: 1

      Remember, crack kills!

  17. The results would have been different... by supersmike · · Score: 5, Interesting

    ...if this survey had been conducted just 5 or 6 years ago.

  18. if my title was professional virus hunter .. by darthcamaro · · Score: 1

    I'd be a whole lot happier. I spend more time fighting viruses, trojans and other malware shit that dumb ass users download than anything else...

    1. Re:if my title was professional virus hunter .. by torpor · · Score: 1

      My role is Professional Virus Maker.

      (Well, not really. It says "r&d" on my visitenkarten ... but I think you get the point. :)

      --
      ; -- the corruption of government starts with its secrets. a truly free people keep no secrets. --
    2. Re:if my title was professional virus hunter .. by dhanes · · Score: 1
      I'd be a whole lot happier. I spend more time fighting viruses, trojans and other malware shit that dumb ass users download than anything else...

      Shoot, I'm VERY happy with my users/clients downloading their dumb-assed crap off the 'net. It means more billable hours for my company!

      Plus, I get the added sadistic satisfaction of having reiterated time and again to NOT do these types of activities, then smirking away as we clean up their messes and the minutes tick away.

      THEN, they usually crack and purchase the products and services designed to thwart these problems. Voila! I've billed hours, and sold product, and billed more hours to install and train, all the while looking the knight because we honestly told the client what would happen all along.

      --
      Wait, What?
  19. I knew a guy by budhaboy · · Score: 4, Funny
    I knew a guy who lived in OH and commuted to Manhattan to cut hair part time in the village.

    He claimed to make a lot of money, and was actually quite happy... I personally think he was running dope on the side, though, so what the hell do I know?

    1. Re:I knew a guy by nelsonal · · Score: 1

      If he had a good rep he could have easily made bank cutting hair in NY. Top hairdressers charge several hundred for a woman's cut/shampoo/style. If you could go for three days book all your clients those three days, and shaired a space in a big salon, you could do quite well.

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
    2. Re:I knew a guy by budhaboy · · Score: 1
      That's what he claimed, but I don't live in manhattan, so I don't have a clue.

      His schedule was two weeks in NY living in a rent controlled apt., then two weeks in the suburbs of Columbus, OH with the wife.

      He'd make the commute in this POS tan dodge caravan that he'd put something like 400K miles on...

    3. Re:I knew a guy by nlindstrom · · Score: 1

      He probably was. I know I've often made a ton of money selling drugs in Manhattan.

  20. Plumbers by iiioxx · · Score: 1

    But then again, very few plumbers have to deal with users who consistently download BonziBuddy, blindly click on suspicious email attachments and use their cd trays as cupholders.

    No, plumbers just have to deal with clogged toilets and backed up septic systems. Think I'll keep my admin job, thanks. I may have to deal with a lot of bullshit, but at least there's no human excrement involved.

  21. Self-employed by turnstyle · · Score: 3, Interesting

    I don't know if it counts as a "job" but I've been self-employed since '94 or '95. And I'm happy. It can get stressful at times, but I'm addicted to the lifestyle...

    --
    Here's what I do: Bitty Browser & Andromeda
    1. Re:Self-employed by cayenne8 · · Score: 1
      I'm wanting to go SE at some point...what kind of stuff do you do? Did you incorporate yourself? Do you contract out or run a local business doing something?

      TIA, cayenne

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    2. Re:Self-employed by turnstyle · · Score: 1
      "I'm wanting to go SE at some point...what kind of stuff do you do?"

      I started out doing mostly custom Web site development ('94-'98), midway I built a turnkey ecommerce system ('96-present) and most recently ('99-present) I've been selling software for playing music over the Web (ASP/PHP) -- see the sig below.

      I like what I do. But, despite the common misconception, I probably work far more than I would if had a 'regular' job. (it's a lot harder to get away)

      --
      Here's what I do: Bitty Browser & Andromeda
    3. Re:Self-employed by saden1 · · Score: 1

      I'd like to commend you on a great job. It is quite inspiring to someone like you do their own thing and be successful. Keep doing what you're doing man.

      --

      -----
      One is born into aristocracy, but mediocrity can only be achieved through hard work.
  22. Of course by savagedome · · Score: 4, Insightful

    A lot of people moved to IT in the 90s because it was the *biggest* thing. They didn't have to like the job as the pay package was usually better than a lot of other jobs out there and it was easier to pick up a couple of books, get HTML training and boom. You were in.

    If plumbing, hairdressing or whatever becomes the next *big* thing, I am sure a lot of people would join the bandwagon without having to necessarily like it. And consequently, the percentage of people disliking this job would go up.

    The cliche' goes again. Do what you like or you will forced to like what you do.

    1. Re:Of course by Anonymous Coward · · Score: 3, Insightful

      A lot of people moved to IT in the 90s because it was the *biggest* thing. They didn't have to like the job as the pay package was usually better than a lot of other jobs out there and it was easier to pick up a couple of books, get HTML training and boom. You were in.

      If plumbing, hairdressing or whatever becomes the next *big* thing, I am sure a lot of people would join the bandwagon without having to necessarily like it. And consequently, the percentage of people disliking this job would go up.


      This is really overrated. A lot of people (myself included) have loved computers since they were children (I'm 28, started programming at 8) and are unhappy because of the job market (I am employeed, but it sucks seeing so many of my IT peers unemployed), and because of job security...I've wanted nothing but to write code for the rest of my life, it's not looking like a viable option anymore. now that *is* depressing because I never pictured myself doing anything else. Where else is my Comp Sci degree going to take me?

    2. Re:Of course by FortKnox · · Score: 2, Interesting

      I think you are on the right track, but my guess is that 6 out of 7 IT Professionals worked in IT during the dot-com boom, when you made a load of cash, hardly did any work, and played games all the time.
      And now, we have to EARN the money we make, and that pisses us off. Especially programmers, who are, by definition, lazy workers (and I say this as a developer). ;-)

      --
      Good quote, too many chars. Seriously, the slashdot 120 char limit sucks!
    3. Re:Of course by Oli+Gustafsson · · Score: 1

      Allthough this might be true for some people it certainly isn't true for me and alot of people that I know in the IT business. I have been a "hacker" since I was 11 when I got my first vic-20. Now some 20 years later I'm so bored with my IT work that I have totally switched to do something completely different, working at the butchers. Better salary, less stress and a lot more fun.

      Anyway, the thing I *hate* about the IT industry is the way that it has taken all of the fun and creativity out of computers. It makes me feel more like a worker in some mass production plant rather then making me use my brain and figure out stuff and have fun while I do that.

    4. Re:Of course by Kalani · · Score: 1

      I think that you're looking at it the wrong way. Your CompSci degree is very valuable, and it puts you ahead of most people out there in the job market today. Of course you can keep programming for the rest of your life, but you have to *solve problems*. Even if all you ever do is open a flower store, you'll find plenty of problems that the computational mindset can help you to solve. But there are more interesting problems than running flower stores out there too.

      --
      ___
      The ends are ape-chosen, only the means are man's. -- Aldous Huxley
    5. Re:Of course by adamofgreyskull · · Score: 1

      I've seen several stories in the UK papers where one or other of young business/computing/finance graduates have started training to become plumbers. Either because it's more "rewarding" or "stimulating".

      But I can guarantee you the same thing that motivated them to train as a plumber was the same thing that motivated them to get a degree....MONEY.

      My dad's a qualified electrician/plumber, and I know that if I told him I wanted to be a plumber, he'd kick me in the balls.

    6. Re:Of course by rcs1000 · · Score: 2, Interesting

      No it isn't.

      I'm 29, I started programming when I was about 10. I love to program. But I don't work as a programmer; if I worked as a programmer, I'd hate it. Instead I program for fun, and love it.

      Most computer related jobs are boring. Just as most building or dental or whatever jobs are boring. Too many people I know entered computing because they read of these fantastic salaries. Some of my friends in '99 were (aged 24) were earning $150k as Y2K contractors (with v. limited skillsets).

      Forget India, there are simply too many people chasing too few computing jobs. That's what has given you job insecurity.

      Go and do something boring (finance, accounting, law), so that when you program, you're doing it for fun.

      --
      --- My dad's political betting
    7. Re:Of course by TrekCycling · · Score: 1

      Speak for yourself. I got into IT because I loved the work. I'd be happy to do the work still if the jobs still existed. That's why I hate IT right now. Long hours, lower pay, no jobs. Great combination.

    8. Re:Of course by zx75 · · Score: 3, Insightful

      Your point is valid, but that does not mean that the parent is overrated. I'm in the process of getting my comp sci degree at the moment (one more year to go) and I came by computers in much the same way you did (though I'm 21).
      For me, it is depressing to know that a significant percentage of the people in my class *are* doing it for the money, and really don't have much of a clue and/or don't particularily care about the subject. It is extremely frustrating to try to work with people like that because for a large part they are willing to freeload on others to do their work, slipping through using tricks and (as my university puts it) "excessive collaboration".
      These are the people that will be unhappy when they get a tech job, because they are unhappy with doing the tech work at school to begin with.

      --
      This is not a sig.
    9. Re:Of course by Anonymous Coward · · Score: 0

      A lot of people moved to IT in the 90s because it was the *biggest* thing.

      This is a very popular falacy, actually there are more than a lot of people who got into IT because..."Their manufacturing job got outsourced by IT in the 80s" so they went into the business that replaced them (at the recomendation of the unemployment office by the way).

    10. Re:Of course by Anonymous Coward · · Score: 0

      Like you I'm 29 and started programming at the age of 10. A friend once told me not to choose programming as a career because if it became a job rather than a hobby I would hate that. I didn't listen to him but he was right.

      Now I'm unemployed and can't even find a job that I would hate anyway. So you made the right choice.

      (Posted anonymously due to obvious google by potential employer concern ^^)

    11. Re:Of course by phalse+phace · · Score: 1
      "Where else is my Comp Sci degree going to take me?"

      The unemployment office?

      [/sarcasm]

    12. Re:Of course by Tablizer · · Score: 2, Funny

      I'm 29, I started programming when I was about 10. I love to program. But I don't work as a programmer; if I worked as a programmer, I'd hate it. Instead I program for fun, and love it.....Go and do something boring (finance, accounting, law), so that when you program, you're doing it for fun.

      This logic reminds me of, "I smack myself in the face 30 times every day because it feels good when I stop."

    13. Re:Of course by Anonymous Coward · · Score: 0
      Where else is my Comp Sci degree going to take me?

      It's probably going to take you into a career change. If you have a year left until you graduate you have plenty of time left to change your major. Use your computer science credits as a minor. I'm one of those people who started programming from a young age and grew up loving computers. I also have a comp sci degree so I can relate to your situation. The reality is that those people in your class won't get a tech job. You will probably get a job but unless you work at NASA you'll reach a point where even solving complex programming problems becomes boring. Eventually the economy will force you out of a job anyway. I can imagine in the future that every hairdresser will have a computer science degree. Going back to school later will be harder than just changing your major now. Good luck.

    14. Re:Of course by rcs1000 · · Score: 1

      I have a better analogy. (And this is purely hypothetical, as a geek and Slashdot reader I - obviously - have no direct experience.)

      If I had sex for a job, I might not enjoy it very much, and might have to do with unattractive people.

      If I only had sex with people I wanted to have sex with, and then only occasionally, I might enjoy it a bit more.

      Of course there is a big difference between programming and sex. But...

      --
      --- My dad's political betting
    15. Re:Of course by HeyLaughingBoy · · Score: 1
      Most computer related jobs are boring. Just as most building or dental or whatever jobs are boring

      Absolutely! I'm a software developer. I love my job. I'm well paid and highly skilled, yet I have to do annoying, tedious grunt work. Why? Because it's highly skilled annoying, tedious grunt work that has to get done to produce a high quality product and it can't be automated or turned over to someone who doesn't have at least similar skills and knowledge of this specific machine.

      I've learned to accept that for every fun requirement I get to implement, there are ten boring ones I really don't feel like doing, but must do because product quality is on the line, and we are dealing with people's lives here. But the better a job I do on the boring stuff, the more I get to choose which of the cool stuff is assigned to me, so it balances out in the end.

      No matter how cool any job seems at first, you'll eventually get to the mind-numbingly boring stuff. Nobody wants to do the last 10% of any project!
    16. Re:Of course by Anonymous Coward · · Score: 0

      If I had sex for a job, I might not enjoy it very much, and might have to do with unattractive people.

      Oh yeah, that Jenna Jamason chick is a dog. I'd much rather have Kate from screen savers.

      Kate Kate makes me masturbate!

    17. Re:Of course by Tablizer · · Score: 1

      Your sex analogy does not account for what you would do for paid work however.

    18. Re:Of course by Anonymous Coward · · Score: 0

      Most computer related jobs are boring. Just as most building or dental or whatever jobs are boring.

      I would say, rather, just as all jobs/activities have some boring/tedious aspects. I enjoy sex, but my jaw and tongue get tired from eating my girlfriend. It isn't much fun after the first few minutes, but it's what I gotta do to get the job done right. If you want to give an impressive performance (which hopefully leads to future requests for, uhm, "work"), you can't just do the things that are fun and exciting. Every worthwhile project will require some tedium to complete successfully.

    19. Re:Of course by mccrew · · Score: 1
      Go and do something boring (finance, accounting, law),

      Actually, finance and accounting are already in the offshore outsourcing crosshairs. Law is one area which still has some significant barriers to entry.

      --
      Hey, Windows users, there is no such thing as "forward" slash, there is only slash and backslash.
    20. Re:Of course by borgasm · · Score: 1

      I hear ya

      I hate getting lumped in with the rest of the idiots that aren't in it for fun, but rather a big paycheck.

      I think in regards to Office Space, I would work with computers even if I had a million dollars.

  23. Huh.. by ezzzD55J · · Score: 1
    But then again, very few plumbers have to deal with users who consistently download BonziBuddy, blindly click on suspicious email attachments and use their cd trays as cupholders
    This makes me wonder what is meant by 'IT professionals'. The above sounds like guys that support IT (desktop machines and network) in the office.. Well, that's only a small fraction of the work that goes on in IT, thankfully :) (or there would be nothing to support, for one thing).
  24. Salaries by aliens · · Score: 1

    it should be noted that by and large IT professionals earn more money then most other jobs

    Is that really true any more? I mean, last I heard plumbers could do quite well for themselves and had much better job security.

    I thought IT salaries came back down to earth after the DotCom bust.

    Of course my dream job is CEO. Who else wants in?

    --
    -- taking over the world, we are.
    1. Re:Salaries by gunnk · · Score: 1

      Plumbers' salary information

      Here's the quote:
      Median hourly earnings of plumbers, pipefitters, and steamfitters were $16.67. The middle 50 percent earned between $12.81 and $22.18. The lowest ten percent earned less than $10.16 and the highest ten percent earned more than $30.99.

      Thanks, but I'll stick to IT. By the way, while I'd like to make more than I do (I'm a departmental SysAdmin at UNC-CH) I *LOVE* my job.

      --
      Life is short: void the warranty.
    2. Re:Salaries by WaterDamage · · Score: 1

      Plumbers that run their own plumbing business with two trainees can easily rake in 250k per year but will have to work 12-14 hours a day 7 days a week. Pay is excellent if you don't mind smelling like shit when you come home. Same holds true for "water damage" techs. They earn 150k very easily 5 days a week putting in 8 hours of somewhat hard labor. Those that dedicate thier life to it, say 7 days a week 12-14 hours easily earn 350k+ I used to be in IT, now I come home smelling like shit but I love taking baths in my gold plated tub ;-)

    3. Re:Salaries by Anonymous Coward · · Score: 0

      and if the gold plated tub breaks down, at least you can fix it ;)

  25. Totally makes sense! by cpn2000 · · Score: 2, Interesting
    I used to enjoy working in this profession. Learning new things everyday, dabbling with cutting edge technology .... you all know what I'm talking about.

    Now, I am happy I have a job, and thats where it ends. I dont enjoy what I'm doing in my current job, but I know the pickings are rather slim if I leave here, my town not being a IT hub does not help either (and I really dont want to move)

    If that's not enough, in the back of my mind, I'm always worried about the next down-sizing, and whether I'm on the radar for that or not.

    I am sure this profile is fairly typical for most people working in IT.

    --
    All you touch and all you see is all your life will ever be ... Dark side of the moon
    1. Re:Totally makes sense! by EFGearman · · Score: 1

      Preach it. After my last job loss (been at current job for a bit over a year now), I couldn't move, as that would require selling house at a loss, amoung other things.

      --
      Atomic batteries to power! Turbines to speed!
  26. Re:Become happy : switch to Linux! by Anonymous Coward · · Score: 0

    But spell checkers ARE 'available' on Linux.

  27. Odd way to report the results by Daniel+Dvorkin · · Score: 4, Insightful

    Since they reported the percentage of respondents who said they were "very happy", I'm assuming they used categories such as "very happy", "somewhat happy", etc. I'd like to see the whole breakdown. Suppose that hypothetically, workers in Job X were 5% "very happy" but 50% "somewhat happy", 20% "somewhat unhappy", and 25% "very unhappy", while those in Job Y were 10% / 20% / 30% / 40% on the same scale -- it would be hard to argue at that point that Y's are happier than X's, but that's how the survey results would be interpreted if you only "skim the cream" and report the top category.

    --
    The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.
    1. Re:Odd way to report the results by Ethidium · · Score: 1
      From a footnote on the source link in the article (here):

      Very happy constitutes those who rated their level of happiness as 10 out of 10. Respondents were asked to grade their level of happiness on a scale of 1-10 with 1 being very unhappy and 10 being very happy

      Unhappy constitutes those who rated their level of happiness from 1-3 out of 10.

      I'm very curious to see the numbers on those who rated 8 of 10 or higher.

      --
      \
    2. Re:Odd way to report the results by Daniel+Dvorkin · · Score: 1

      Should have read the footnotes, I guess. ;) Well, that makes it worse than I thought. Honestly, I'm amazed that anyone would rate their job satisfaction as 10/10, and those who did are surely not representative of their fields as a whole.

      --
      The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.
  28. Re:Become happy : switch to Linux! by DaHat · · Score: 1

    And then what happens when enough users are using Linux and companies decide to port software such as Bonzi Buddy to it?

    The only reason Linux is a more safe alternative to Windows is that the number of users of Linux is comparatively so low, if that were to change, Linux users could end up no better then Windows users.

    Btw... you are the type that is the reason for my sig.

  29. Money does not equal happiness by alteridem · · Score: 1

    Money might equal happiness if I had time to spend it. With 12 to 14 hour days the norm, the job I love doing is burning me out and making me think of a new career. To make it worse, in Ontario, IT workers are exempt from labour laws governing working hours and overtime. One of the few other trades exempt in Ontario is farm workers. It's nice to know that we are appreciated and our bosses got to the government...

    1. Re:Money does not equal happiness by arhca · · Score: 1

      Who told you that? Your PHB?

      Might want to look it up...

    2. Re:Money does not equal happiness by Anonymous Coward · · Score: 0
      Who told you that? Your PHB? Might want to look it up...

      That was my reaction when my company told us that they'd quite paying us time-and-a-half for overtime.

      The sad part is, it's true.

      New legislation in Ontario called the "Employment Standards Act" (ESA) that came into force in Ontario in 2000. The important part is Ontario Regulation 285/01, which amended the ESA of 2000.

      O.Reg 285/01 lists all the exemptions for the ESA. The section entitled "Exemptions from Part VIII of the Act" lists those professions excluded from time-and-a-half, including:

      8(l) "an information technology professional".
      which is defined in as being:
      "information technology professional" means an employee who is primarily engaged in the investigation, analysis, design, development, implementation, operation or management of information systems based on computer and related technologies through the objective application of specialized knowledge and professional judgment;
      which is essentially anyone who uses a computer in a capacity other than that of a secretary or manager.

      This is why as soon as I get tired of the company I'm working for now, I'm going back into consulting. Time spent = time billed. None of this governmentally-mandated shafting-the-worker-for-overtime crap.

    3. Re:Money does not equal happiness by BiggsTheCat · · Score: 2, Insightful

      Farm workers are exempt from overtime? My god... I'd much rather be an overworked IT guy than an overworked farmhand.

      How do you end up working 12-14 hour days? Are you just doing support and fixing mission-critical servers? It seems that if you are doing new projects, you might benefit from giving your bosses reasonable estimates based on 8 hour days. If they don't think it's fast enough, ask 'em to hire an assistant for you.

      I dunno. I just don't understand unpaid overtime. If I stay late, I take some time off next week. I never work more than 8 hours a day when averaged out. Why is it so hard?

      --

      Time is an illusion. Lunchtime doubly so. --Ford Prefect

    4. Re:Money does not equal happiness by alteridem · · Score: 1
      I have looked it up.

      IT workers are exempt from section VII - Exemptions re Hours of Work and Eating Periods and section VIII - Exemptions re Overtime Pay of the Employment Standards Act, 2000 - O. Reg. 285/01.

      An IT worker is defined "information technology professional" means an employee who is primarily engaged in the investigation, analysis, design, development, implementation, operation or management of information systems based on computer and related technologies through the objective application of specialized knowledge and professional judgment

    5. Re:Money does not equal happiness by alteridem · · Score: 1

      I write software. I do give my boss reasonable estimates based on 8 hour days. For example, for the last project, I was given a list of features in July. I estimated that my team could complete the project by late November. My PHB said that it was a business necessity that it by done by beginning Sept and they were not willing to hire anyone else.

      In the end, you are left with no choice but to work overtime or look for another job. In Ontario, my employer can tell me to work as many hours as he wishes (see my other posts above) and if I do not comply fire me with cause and no severence. It looks really good in the next job interview when you say that you left or were fired from your last position because you weren't willing to put in the hours necessary to get the job done on time. Explain all you want, you won't get the job.

      BTW, this isn't the first company it has been like this. In fact, it has been 70% of the companies I have worked for. You may have a better job, great for you.

    6. Re:Money does not equal happiness by Anonymous Coward · · Score: 0

      With 12 to 14 hour days the norm..

      There is nothing normal about a 12 or 14 hour work day. Once or twice a quarter under exceptional circumstances maybe, but it had better not be the same thing over and over again that forces me to work late. If you're doing 14 hour days week after week you might want to make sure you don't have SUCKER tattoo'd on your forehead..

  30. And by the way: by Anonymous Coward · · Score: 1, Insightful

    What's worse? Telling an idiot how to uninstall BonziBuddy or deal with the idiots who constantly flush wierd stuff down their toilets and keep clogging the pipes.

  31. Helping users is no problem by Carnivore24 · · Score: 3, Insightful

    its the imcompetent coworkers who have to be constantly "retrained" how to do simple things such as imaging machines, troubleshooting laptops, and installing software.

  32. Conversely.... by Anonymous Coward · · Score: 0

    very few IT professionals have to deal with toilets overflowing diarrhea onto the floor.

    IT professionals take their problems very seriously but, they don't seem to remember that thier problems are not of the real (physical) world.

    1. Re:Conversely.... by Anonymous Coward · · Score: 0

      IT professionals ... don't seem to remember that thier problems are not of the real (physical) world.

      Yeah, we never have deadly-serious responsibilities like cleaning up shit. We just have to fix things after every ILOVEYOU, Slammer and Blaster sweeps the globe, leaving paralyzed Windows boxes behind.

      Oh, wait.

  33. Salary by peterpi · · Score: 3, Interesting
    "Of course, it should be noted that by and large IT professionals earn more money then most other jobs"

    Over here in the UK, plumbers make an absolute fortune (well above your average code monkey) because their skills are so in demand.

    1. Re:Salary by the_twisted_pair · · Score: 0
      It's not because their skills are in demand, so much as they are willing to turn up at god-awful hours and make your messy problem go away. That, to most people, is worth a largish one-time fee.

      Truth be told, there is not a great deal of skill involved in plumbing - apart from the old-fashioned, wiped-leadwork which is definitely a specialist's task. But it can be a messy and, um, antisocial job; the rewards are there for those who are willing to just get on with it.

    2. Re:Salary by I+confirm+I'm+not+a · · Score: 1

      A taxi driver told me recently (so it must be true!) that his two sons were studying to be plumbers: they were lucky to get on the course because the industry did it's best to keep supply low and demand high. I'd certainly consider plumbing, or any similar skill, if my career went south - it's hands-on (maybe too hands-on...), not tied to an office, etc

      --
      This is where the serious fun begins.
    3. Re:Salary by Inda · · Score: 1

      hmm learning basic plumbing is easy. College courses are really cheap. The government will pay for them if you are out of work...

      Getting trained to use gas is more difficult. Here is where the problems lies. It's not cheap and many colleges will not train you unless you are on an reconised scheme - like british city and guilds.

      --
      This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
    4. Re:Salary by chunkwhite86 · · Score: 1

      Over here in the UK, plumbers make an absolute fortune (well above your average code monkey) because their skills are so in demand.

      What the hell do you EAT over there? Perhaps you don't chew your food properly or something.

      --
      I'd rather be a conservative nutjob than a liberal with no nuts and no job.
  34. I hear... by hool5400 · · Score: 1

    I hear IT has a killer suicide rate...

    I'd bet it's proportional to Microsoft product use too.

    --

    Remember, it takes 42 muscles to frown and only 4 to pull the trigger of a sniper rifle.
    1. Re:I hear... by IrRegEx · · Score: 1

      Don't count out IBM!!

      --
      #|
  35. IT sux0r by Anonymous Coward · · Score: 0

    I've been in the IT business my entire professional life, and although I love writing my own freeware software in my own free time, I now detest sitting in an office writing code for ever more demanding users and sales people who have fewer brain cells than a dead ant.

    I'm sick & tired of everything always being urgent. Any kind of code change is urgent. Always urgent.

    Then there are the sales people who will do anything to get a sale. Once they get the sale it becomes your problem to implement the crap they promised the customer. Some sales moron wanted to "skin" the software. It's a medical application for christ's sake, not an MP3 player. And they wanted it done in two days! There are hundreds of thousands of lines of code!

    Then there is the management that expect (demand!) that you work all day everyday and all weekend. You must be on call 24 hours a day.

    Then there are the even more stupid idiotic management who want changes that no customer has requested, because it would be "cool".

    I'd work in McDonalds in an instant - if it paid the same wages.

  36. Not many professionals are happy. by SiliconJesus · · Score: 5, Informative

    Here's the stats per the website.

    Position Profession Vocational/Academic % Very Happy
    1 Care Assistants Vocational 40%
    2 Hairdressers Vocational 32%
    3 Plumbers Vocational 32%
    4 Chefs Vocational 30%
    5 Florists Vocational 20%
    6 Chartered
    Engineers Professional 18%
    7 Lawyers Professional 16%
    8 Mechanics Vocational 14%
    9 IT Specialists Professional 14%
    10 Scientists/R&D Professional 14%
    11 Secretaries /
    receptionists Vocational 13%
    12 Butchers Vocational 12%
    13 Builders Vocational 10%
    14 Teachers Professional 8%
    15 Architects Professional 8%
    16 Electricians Vocational 6%
    17 Accountants Professional 4%
    18 Pharmacists Professional 4%
    19 Media Professional 4%
    20 Estate agents Professional 4%

    --
    Clinton made me a Republican. Bush made me a Libertarian. Trump is making me question reality.
    1. Re:Not many professionals are happy. by Anonymous Coward · · Score: 0

      Did academic really not make a showing? Or is that a typo?

    2. Re:Not many professionals are happy. by ElvenSmith · · Score: 3, Interesting

      sad to see so many unhappy teachers out there... And what's up with the Estate Agents???

    3. Re:Not many professionals are happy. by BanthaPoodoo · · Score: 1

      I would NOT be surprised if Investment Banking Analysts were somewhere at 1%.

    4. Re:Not many professionals are happy. by nelsonal · · Score: 1

      Teachers are shackled by two major problems, they have nearly zero disciplinary authority and they are tied to a system that promotes only on seniority. The best teacher in the school is paid and promoted at the same rate as the slacker who barely gets their job done.
      Real Estate just finished a huge boom, and now that mortgage rates popped a whole bunch of people who just joined the business now are having to work for their commissions. Even the old timers who have been in it for years are having to compete a whole lot more as something like a million extra people got licensed over the past year or two. Additionally, FSBOs are having a much better time using online services.

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
    5. Re:Not many professionals are happy. by Anonymous Coward · · Score: 0

      I think the happiness of teachers usually relates to the administration at each school. Unfortunately most schools operate on such a tight budget that administrators do whatever they can to get rid of the old-timers that they have to pay more. Thus the longer you are a teacher the more miserable your job gets. My mother-in-law has gone from being a librarian of one school to being in charge of an entire district of libraries. On top of that they are wanting her to start teaching classes. They keep piling it on hoping she'll eventually break and just get out of the district. Then they can replace her with a new grad for about $29,000 a year and save the district a lot of money. This stems from tax-payers not wanting to support education and some top-level administrators wanting more money for themselves. So in this sense I believe teachers have it a lot worse than IT professionals. There is absolutely 0 motivation given to teachers. In fact, the longer they are there, the more pressured they are to leave.

    6. Re:Not many professionals are happy. by Anonymous Coward · · Score: 0

      Great. I'm a software developer and an accountant. No wonder I'm pissed.

    7. Re:Not many professionals are happy. by adamofgreyskull · · Score: 2, Insightful

      I don't know about anyone else, but I see jobs like Hairdresser and Florist and Care Assistant and think about the "thicky" girls of my youth whose most lofty ambition was to get married and have children.
      Maybe they're just happy because they're too stupid to realise they're not...

    8. Re:Not many professionals are happy. by TykeClone · · Score: 1

      If an estate is big enough to require a professional agent, it is likely that there are a lot of unhappy relatives out there hassling that agent.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    9. Re:Not many professionals are happy. by hughk · · Score: 1

      It really depends upon whetherb the teachers are in the public sector (they have to deal with the dregs, both the kids and the parents from hell) to the private sector (they deal with motivated kids and supportive parents). You will find most of the 8% in the latter half, not the ones dealing with the 12 year old crack-heads and 13 year old prostitutes.

      --
      See my journal, I write things there
    10. Re:Not many professionals are happy. by pavon · · Score: 1

      Very happy constitutes those who rated their level of happiness as 10 out of 10. Respondents were asked to grade their level of happiness on a scale of 1-10 with 1 being very unhappy and 10 being very happy

      I wish that they would have provided the rest of the data. I can't think of any job that I have that I would rate as 10/10. It would be interesting to see, for example, what percentage of people like their job more than they dislike it (ranked it 6 or better).

      Another reason I'm skeptical is that this was put out by the City&Guild, which is primarily a vocational training organization, so naturally they would pick the data that would make their services look best. Not that there are not a lot of unhappy IT people - I just think that this exagerates it.

    11. Re:Not many professionals are happy. by sanctimonius+hypocrt · · Score: 2, Insightful

      Plumbers Vocational 32% Electricians Vocational 6%

      Okay, most of this seems to make sense, but why are plumbers relatively more happy than electricians?

    12. Re:Not many professionals are happy. by duffbeer703 · · Score: 1

      Of course, most private school teachers are paid less than public school teachers and have a crappier pension and benefits.

      Of course, I think not having to deal with 13 year old mothers of four is worth it.

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
    13. Re:Not many professionals are happy. by jellomizer · · Score: 3, Insightful

      Well the top jobs are more feel good jobs. Or jobs that their customers easily understand. So their customers and mangagement are not giving them a hard time because of price and what it takes to do their job, because they have a basic idea on what they are paying for and the value of it. While going down to IT Scientist and down. There are jobs that people tend to underestimate and wonder why they are paying so much for their service so the workers have to always work extra hard to show the value of their work and also have to deal with increase amount of politics, for a gruging check from the customer. Unlike a Hairdresser who is happy to pay for their service for a good haircut plus a Tip. While a IT specilist will if he is lucky get what he charges for, with a frowning person seeing the pain while writting the check because they dont truly know what they are paying for.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    14. Re:Not many professionals are happy. by Anonymous Coward · · Score: 0

      This whole thing sounds more like its trying to convince us that we should be happier "serving" our wealthey masters.

    15. Re:Not many professionals are happy. by FlyingOrca · · Score: 1

      Hmmm, care assistants comes out top of the list. No surprise there. I've worked in developmental services (working with people with mental disabilities, and yeah, hold the jokes, I *know* we all do that) for many years.

      Now I'm lucky enough to have moved out of the front line (great work, low pay) and into a management position where I get to do IT, financial stuff, HR, and more. My pay is decent by non-profit standards, and I really like my job. I still help people; I could argue that I get to help more this way than by doing direct service.

      If you're chronically unhappy with your working life, consider working directly with people who need *and appreciate* your help. You might not make a ton of money, but you'll have the best odds at job satisfaction I can think of in a mainstream profession.

      --
      Corruptissima re publica plurimae leges.
    16. Re:Not many professionals are happy. by lysander · · Score: 1
      Personally, I think people are reading into this data a bit too much. I would rather see the full breakdown between Very Happy/ Happy/ Satisfied/ Unhappy/ Very Unhappy (or whatever the original poll was).

      All in all, I don't know too many IT people who are VERY HAPPY with their job, but almost all of them are Happy or Satisfied.

      --
      GET YOUR WEAPONS READY! --DR.LIGHT
    17. Re:Not many professionals are happy. by dillon_rinker · · Score: 2, Funny

      Cognitive dissonance.

      "My job is to clean up crap. Why am I doing this? I must love my job!"

    18. Re:Not many professionals are happy. by HungWeiLo · · Score: 1

      What about the list for the other side of the spectrum? What the jobs with the highest rates of satisfaction?

      A few years ago, I've heard that being an actuary brings the most job satisfaction. Don't they calculate risk tables for insurance companies or something?

      --
      There are a huge number of yeast infections in this county. Probably because we're downriver from the bread factory.
    19. Re:Not many professionals are happy. by Jeff+DeMaagd · · Score: 2, Insightful

      I think that is kind of odd that 40% of "care assistants" are very happy. If that includes nursing (RN, LPN, etc.) then I have to wonder what is going on because it seems most of the ones I know endure a terrific amount of stress and poorer management than nearly any other field I know about. It could be a regional thing.

    20. Re:Not many professionals are happy. by Mr.+Piddle · · Score: 1

      Additionally, FSBOs are having a much better time using online services.

      I'd hope FSBOs are becoming more popular because people are realizing that Realtors are a cartel who use their very high commisions to force appreciation in many real estate markets. Last time I sold a house, I figured that my realtor was making a solid $150/hour based on the commision and the relatively little effort required to sell my house.

      --
      Vote in November. You won't regret it.
    21. Re:Not many professionals are happy. by bradasch · · Score: 1

      Or, putting in other words...

      Ignorance is bliss.

    22. Re:Not many professionals are happy. by Mr.+Piddle · · Score: 1


      One teacher in school was asked when she started chain smoking, and her reply was "when I took this job."

      --
      Vote in November. You won't regret it.
    23. Re:Not many professionals are happy. by glorf · · Score: 2, Interesting

      A lot of people are talking about plumbers in relation to IT based on users/clients. Do the same comparison for plumber vs electrician.

      A plumber is often responding to a user-created problem. The kid dropped a toy, someone accidentally flushed their pager/glasses etc. So you get someone who is apologetic and embarassed as well as critically in need of the service. The critical need makes the plumber someone who is saving you.

      An electrician on the other hand deals with things that are less likely to be user error. Lots of people feel they have more right to be a PITA if the problem wasn't their fault. And electricity is very important, but I can live without electricity for a few days much more comfortably than I can without going to the bathroom or showering. So it is more of a huge inconvenience than emergency. And as with any inconvenience, the person who comes to fix it gets the brunt of the user frustration.

      Then of course there is the fact that if an electrician screws up and touches the wrong thing he can die. The plumber has that to a minor extent, but can solve that just by washing his hands.

    24. Re:Not many professionals are happy. by nelsonal · · Score: 1

      Yeah, their one advantage is access to the Multiple Listing Service. MLS is a database that lets real estate agents show houses that other agents post. Once someone is able to provide viable, sustained access to a competing service you'll see a huge shift in the business. The difficulty will be, working around all the hurdles Realators(TM) put in your path to slow you down. I've seens some stuff that commissions are beginning to be negotiable (4-5%) if you can find a newer agent who doesn't have a ton of business yet. Do realize that the commission is split between the listing agent and the selling agent (although both work for the seller, don't let your agent fool you they work for the seller have an interest in the highest selling price).

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
    25. Re:Not many professionals are happy. by Moofie · · Score: 1

      Or maybe they're happy and you're not because you're too stupid to know how to be happy.

      --
      Why yes, I AM a rocket scientist!
    26. Re:Not many professionals are happy. by sanctimonius+hypocrt · · Score: 1


      There must be a pony here somewhere!

    27. Re:Not many professionals are happy. by Mr.+Piddle · · Score: 1


      There are many FSBO services that include access to MLS for a not-unreasonable fee, say a few hundred dollars. If 2/3 the value of a Realtor is MLS, buying it through a FSBO service for 1/10 the cost is a pretty good deal.

      --
      Vote in November. You won't regret it.
    28. Re:Not many professionals are happy. by sanctimonius+hypocrt · · Score: 1

      The critical need makes the plumber someone who is saving you.

      I think you hit the nail on the head. Years ago, I worked as a specialized 'first responder'. It really makes your day to have people say, "Thank God you're here." My impression is that people rarely say this to sys admin's.

    29. Re:Not many professionals are happy. by Macgrrl · · Score: 1

      Hmm... so the move from Architecture to IT Analyst is vindicated...

      --
      Sara
      Designer, Gamer, Macgrrl in an XP World
    30. Re:Not many professionals are happy. by hughk · · Score: 1
      It depends on where you are. Personally, I think that my teacher friends in the public sector should have concealed weapons permits. When I hear stories about the young kids that they have to del with it really frightens me. When they dare say anything against little johnny, they then have to face an abusive parent.

      Again an actual story - a friend was teaching a girll of about 14 or 15, who was pregnant with her stepfather's child for the second time. They didn't particularly want to send the stepfather down because he was the only source of support for the family and the sex wasn't forced (as decided by the social workers). Of course, the girl had major psychological problems and was disruptive in class which is why my friend was warned of the situation.

      At work I deal with some hiigh stress levels, but not s bad as many teachers and at leats the system doen't undermine me to the same degree. On the other hand a friend went from IT Sales to teaching in the pivate sector - she loved it! With the assisted housing, the pay cut wasn't so hard to take and the stress level was a fraction of her previous job.

      --
      See my journal, I write things there
  37. Job != Life either by mccalli · · Score: 4, Insightful
    Of course, it should be noted that by and large IT professionals earn more money then most other jobs - which I suppose is once again a warning of money != happiness

    It should also be noted that not being happy in your job doesn't mean you're not happy with your life, either. For example, last year I left a terrible but very well paid job. Thought the job was appalling, but the money I was making from it allowed me to get on with my life in other areas, so overall I was having a good time.

    Be wary of describing people as just "IT Professionals" or "Hairdressers". They're not 2D stereotypes, they're full-blown people with all the complexity that implies.

    Cheers,
    Ian

    1. Re:Job != Life either by transient · · Score: 1

      Like my Dad always told me, "find a job that will fund the things you actually want to do." I readily admit that my job is stupid and boring. But it pays for airplanes, so overall I'm satisfied.

      --

      irb(main):001:0>
    2. Re:Job != Life either by WearyWanderer · · Score: 1

      A job is not your entire life, but most people spend eight hours a day or more working at their job. It is a substantial portion of your life, so I think it is important to have a job you enjoy.

      Regardless of whether or not you enjoy your job you still have that free time. How much money do you really need to enjoy that free time? I'd rather have a career I enjoy in addition to the free time.

    3. Re:Job != Life either by koa · · Score: 1

      I think this article would have done better to get a little more granular by asking whether these "IT Professionals" are any one of the following:

      *Nix Admin or Dev, Windows Admin or Dev.

      I think you *may* find a difference in job satisfaction.

      --
      ....move along....nothing to see here....
    4. Re:Job != Life either by chunkwhite86 · · Score: 1

      Be wary of describing people as just "IT Professionals" or "Hairdressers". They're not 2D stereotypes, they're full-blown people with all the complexity that implies.

      Not me. I'm the stereotypical BOFH in every aspect of my life. Yeah, I'm one grumpy bastard.

      --
      I'd rather be a conservative nutjob than a liberal with no nuts and no job.
  38. Re:Is it just me? by myspys · · Score: 4, Informative

    it's even in the short blurb here on /.

    "which stands in stark contrast to one in three hairdressers, plumbers and chefs, and one in four florists"

  39. Underlying commonalities? by Gr8Apes · · Score: 2, Interesting

    After looking through the article (gasp, I read it!) I think the authors may have missed a significant factor. Most of the "happier" professions aren't worried about their jobs getting outsourced, and don't appear to be the type of job that have bosses breathing down your neck, forcing you to work 80 hour weeks for 40 hours of pay, which, by the way, also had your salary cut.

    Nurses are an example of a profession even less "happy" than IT. While nurses aren't worried about their jobs being outsourced, interestingly enough they tend to be overworked (usually 10-12 hour rotating shifts throughout the week) and underpaid, especially compared to their colleagues. But, according to the articles, they should be happy, as they are very hands on. Guess that hypothesis just got shot down.

    The only useful thing I found out of this study is the actual data, which I don't really know how to treat (with suspicion?). The rest is pretty much opinionated fluff.

    --
    The cesspool just got a check and balance.
  40. That's not the real conclusion by Underholdning · · Score: 3, Insightful

    So what this basically means is, that unhappy people chose a career in IT, not that IT makes you unhappy. Think about it - when we were young, the IT savvy where the geeks with no friends. They (we) are the guys working as IT professionals today. IT didn't make me unhappy. Being a nerd did.

    1. Re:That's not the real conclusion by 110010001000 · · Score: 1

      Finally, a good analysis. IT people are generally unhappy because they are non-social. This is usually due to depression and/or social or general anxiety that was neved addressed at an early age.
      The more you work on the computer, the more you become removed from society in general and become more depressed.
      I have addressed this issue in my own life, and there are solutions available. Consult a health professional!

  41. Whaaa? by pistaugh · · Score: 1

    IT professionsals earn more money than whom? When did this happen?

  42. Re:Become happy : switch to Linux! by grub · · Score: 1


    To avoid that crap don't give full admin access on your Windows machines, install Spybot Search & Destroy and use its neat Immunize feature. I have hard numbers from our firewall connection logs that show a marked decrease in traffic to spyware sites as we load Spybot S&D on PCs around here.

    --
    Trolling is a art,
  43. hours worked? dumb customers? by iamjim · · Score: 2, Insightful

    I would like to see an analysis of time spent on the job vs. pay. I know that my wife, who makes less than half of what I do, makes more than I do per-hour due to the fact that I would find myself working for 20-30 hours straight often. On a daily basis I work in excess of 10 hours.

    This, I would assume, is a reason why there are so many of us unhappy (I am not unhappy, which is why I work constantly) - but we don't get over time for the >40 hrs/week worked - do the other "happier" professions qualify for overtime? I believe at least one of them does.

    A lot also has to do with the people you interact with. Florists, for example (as mentioned), don't have to deal with people watering their flowers with battery acid and come to you saying "I didn't do anything, it just died".

  44. Re:Is it just me? by pkalkul · · Score: 3, Insightful

    Part of the problem with this and most other studies of IT labor issues (markets, salaries, job satisfaction, etc.) is that it does not differentiate between different types of IT labor. Often IT is taken to include a wide range of jobs that vary from tech support to network administration to programming. The category is so broad as to be almost meaningless. There is an enormous difference between the type of work (and the people who do it, how much they get paid, etc.) done by systems programmers and that done by call-center tech support staff.

  45. money != happiness? by vertical_98 · · Score: 1

    Of course, it should be noted that by and large IT professionals earn more money then most other jobs - which I suppose is once again a warning of money != happiness.

    Chefs, plumbers, and florists get less than 36k a year? I guess I should be happy then. I mean I would love my job if I got paid better.

    Vertical

    --
    72 CD D7 52 D0 7E D8 47 44 91 D5 84 D1 59 F1 A9-This is my 128bit integer. There are many like it, but this one is mine.
    1. Re:money != happiness? by EFGearman · · Score: 1

      30K if they compare it to me. :( Every time I have had to get a new job, I get paid less. I just love living in an economic downturn.

      --
      Atomic batteries to power! Turbines to speed!
  46. I use to be an IT pro by Fisher99 · · Score: 5, Insightful

    pay was good but the hours were crap, so was the constant bs. So I traded my computer geek coat. Now I go around the world as a consultant fixing problems. Kind of like Macgyver. Meet interesting people, see beautiful places, do interesting things, but still use my greek knowledge to solve problems. Nobody gives you your dream job, you have to make your own dream job and make it happen. It's hard work but well worth it. We are creatures of a social network. Enlighten yourself, and you will be a lot happier.

    1. Re:I use to be an IT pro by Captain_Amigo · · Score: 0

      "but still use my greek knowledge to solve problems"

      Gyros for everybody!

    2. Re:I use to be an IT pro by Anonymous Coward · · Score: 0
      Wow! Macgyver

      You have enlightened me. Now when are you pitching this script to the network executives?

    3. Re:I use to be an IT pro by Conspir8or · · Score: 2, Funny

      but still use my greek knowledge to solve problems

      So this implies

      a) You dispel IT problems with an apt line from Aristophanes or Aeschylus

      b) When stumped, you can summon a horde of frat boys to drunkenly demolish the computer in question

      c) A blade server makes a warm platform to be bent over when getting your salad tossed

    4. Re:I use to be an IT pro by Dirk+Pitt · · Score: 1

      Can you expand? Sounds interesting -- I'd like to hear how you got started and some more detail about what you do. Fix websites? Fix networks? Fix legacy apps?

    5. Re:I use to be an IT pro by wolverine1999 · · Score: 1

      Why don't you post about how you became a consultant, what you had to do etc, which systems you help solve problems for, etc....

      It would be interesting to read...

    6. Re:I use to be an IT pro by nlindstrom · · Score: 1
      ...but still use my greek knowledge to solve problems.

      Cool. What kinds of problems do you get to solve with your in-depth knowledge of Greeks?

    7. Re:I use to be an IT pro by crabpeople · · Score: 1

      "Now I go around the world as a consultant fixing problems. Kind of like Macgyver"

      all the "consultants" i have ever met were more like old over paid fakes who struggled for a while on a problem, then asked me, and i came up with a quick solution. in this sense i think you are more like matlock.

      --
      I'll just use my special getting high powers one more time...
  47. Uh, by pragma_x · · Score: 1
    But then again, very few plumbers have to deal with users who consistently download BonziBuddy, blindly click on suspicious email attachments and use their cd trays as cupholders.

    This is true. However, i'd take any clogged email box over a clogged toilet anyday. Throw in the occasional "upper decker", hairball clogged shower drain, backed up septic tank or the rare detonated water heater and suddenly being a mouse jockey seems like a luxury cruise.

    Computer user stupidity pales in comparsion to plumbing user stupidity IMO.
  48. Until the plumbing backs up into the server room by Anonymous Coward · · Score: 0

    And don't forget, most plumbers make more that we do.

  49. Basic Economics by Fished · · Score: 1
    The more people like a job, the higher the supply, and the lower the pay (all else being equal).

    That's why programmers, accountants, doctors and the like make a lot of money while teachers make little more than minimum wage. Moreso, teachers in public schools make reasonable (but not great money), but teachers in private schools make a lot less. Why can private schools get cheaper teachers? Because the teachers in private schools like their job better.

    --
    "He who would learn astronomy, and other recondite arts, let him go elsewhere. " -- John Calvin, commenting on Genesis 1
    1. Re:Basic Economics by Gr8Apes · · Score: 1

      This is why schools are having trouble finding teachers, right? Because there's too much supply? Why schools are churning out thousands of new candidates to become teachers that can't find jobs?

      Quite unlike IT professionals.

      --
      The cesspool just got a check and balance.
    2. Re:Basic Economics by bhsurfer · · Score: 1
      your basic inital statement is true, but all else is not equal. i think that another reason the professions you list get paid more is becuase A) they are more difficult or entail more responsibility - I would love to see my daughter's health teacher explain recursion, for example... hell, i'd like to see her (9th grade) math teacher explain it in an understandable way, and B) they require more training, which raises the bar. go practice medicine or accounting with a 4 year degree and see how long it takes you to get jailed.

      a lot of lower paid jobs (not teachers in this case) are taken by people who are unwilling or unable to learn more complex tasks. this is fine, someone needs to pick the trash up after geek conventions, etc. there's no dishonor in any honest work, but it's naive to think that you'll be richly rewarded for something that requires no brain power, time investment, skill, or personal drive to accomplish.

      this is not to say that any of the higher paid folks are happier becuase the added stress of a possibly more difficult job (like a doctor where a misdiagnosis == death) takes it's toll and money isn't going to change that...

      i'm just rambling, but i still enjoy my programming job. i do get paid more than the guy who pumps my gas, and i deserve it. i may be more stressed out too, which i suppose i also deserve...

      --
      Those are my principles, and if you don't like them... well, I have others.
      Groucho Marx
    3. Re:Basic Economics by pkalkul · · Score: 1

      Your daughter's health teacher would probably love to see you explain human reproduction to a group of thirty giggling adolescents. So you now what recursion is. Big deal. You have specialized technical skills - so do teachers, mechanics, nurses, and a whole set of undervalued professions. Do they lack "no brain power, time investment, skill, or personal drive to accomplish?" I doubt it. That is in fact the point of most posts in this topic: namely, that programmers and other IT folks are undervalued. Suggesting that people get what they deserve is therefore counterproductive in this context (as well as obviously untrue).

      Finally, at least being a teacher requires (at least in public schools) a four-year degree. Programming does not. By your logic, it is your daughter's health teacher who should be complaining, not you.

    4. Re:Basic Economics by bhsurfer · · Score: 1
      the teacher has no right to complain at all. if you want the money, do the work that pays the money. they don't keep career field average salaries a secret when you enroll in college.

      i don't disagree that lots of professions are undervalued. i do, however, think that suggesting that a teacher is paid less than a doctor/lawyer/accountant is because more people want to be teachers is goofy. the other professions get paid more becuase it takes longer to gain the expertise & credentials to perform those tasks. i also think that not everyone has the ability to do all tasks. i'm not trying to insult teachers or anything like that. are you trying to suggest that everyone you know would make a great programmer or doctor, they just CHOSE to bag groceries or sell cigarettes at 4 am in a bad part of town instead?

      i would be the last person to say that people get what they deserve - life isn't fair. so what. i would argue that a person is more likely to get what they want if they ask for it by name or do what the others who have achieved the same thing have done.

      none of this really has anything to do with happiness. finding the job that best suits your intellect & desire is one part of it. not being too stressed out about making ends meet as a result of your career choice is a part of it. not being afraid to move on when you're unhappy is another part...

      --
      Those are my principles, and if you don't like them... well, I have others.
      Groucho Marx
  50. Happiness is an internal condition by FearUncertaintyDoubt · · Score: 1

    Happiness is not something that external conditions can produce. Happiness is an internal quality -- it comes from within you. For example, I am pretty much miserable most of the time. Why? Is it my job? No, my job is very good, and I have no reason to be unhappy. I would be just as unhappy as I am now if I was CEO, movie star, pro athlete, surrounded by beautiful women, fabulously rich, etc. And if I were a happy person (as an internal quality) I could be happy as a busboy or poopsmith.

  51. The faint scent of a rat by WindowlessView · · Score: 1

    I'll bet there were a slew of newspaper articles in the 70s and 80s along the lines of "Money isn't everything, only 1 in 20 auto workers are happy anyway. 7 out of 8 computer people have job satisfaction though..."

    --
    Leave the gun, take the cannolis.
    1. Re:The faint scent of a rat by Anonymous Coward · · Score: 0

      Seven out of eight computer people have job satisfaction now, too. The bad news is, the seven all work for U.S. companies but still live in Bangalore.

      The eighth guy still has a job in the U.S., but he's shittin' bricks because sooner or later his job will go overseas, as well.

    2. Re:The faint scent of a rat by WindowlessView · · Score: 1

      -->The eighth guy...he's shittin' bricks

      Resistance is futile. As the article points out, a harmonious career in flower arrangement awaits him.

      As for the bricks, luckily it appears we will soon have the best damn plumbing in the galaxy.

      --
      Leave the gun, take the cannolis.
  52. do your users wash their hands after using the... by holy_smoke · · Score: 1, Funny

    restroom? Do you touch their keyboards and mice when helping them? You may be getting more human feces than you think. :-)

    --
    Is the juice worth the sqeeze?
  53. We're not all tech support. by kryzx · · Score: 3, Insightful
    "But then again, very few plumbers have to deal with users who consistently download BonziBuddy, blindly click on suspicious email attachments and use their cd trays as cupholders."

    I would guess that most IT professionals are not in tech support. I've not seen numbers on it, but if you lump together programmers, DBA's, web developers, analysts, etc, vs. sysads and tech support I bet you get something like an 80/20 ratio. Anyone seen stats on it?

    But, for those in tech support, I think there are inherent conflicts. People attracted to tech are often more introverted. You take people like that and force them to deal with users who know nothing, are resentful of their utter dependence on others, want immediate results, and blame tech support for the problem in the first place, and you get BOFH.

    --
    "I don't know half of you half as well as I should like, and I like less than half of you half as well as you deserve."
    1. Re:We're not all tech support. by EFGearman · · Score: 2, Insightful

      Except for the few of us who at current job are programmers, DBA's, web developers, analysts, sysads and tech support all in one.

      Ya think I would get paid better.

      --
      Atomic batteries to power! Turbines to speed!
    2. Re:We're not all tech support. by sphealey · · Score: 3, Insightful
      I would guess that most IT professionals are not in tech support. I've not seen numbers on it, but if you lump together programmers, DBA's, web developers, analysts, etc, vs. sysads and tech support I bet you get something like an 80/20 ratio. Anyone seen stats on it?
      That is in fact a fundamental part of the problem: everyone in IT is considered to be part of tech support. The CEO of Acme wouldn't call the CFO in for a meeting, and at the end of that meeting say "oh, here's my checkbook - add up those numbers for me will you" [1]. But he thinks nothing of ending a meeting with the CIO (who is directly responsible for managing larger projects, budgets, and headcounts than the CFO, and who has far more daily interaction with the "business units" than any of the other CXOs) by telling him to crawl under his desk and reconnect the printer.

      The disconnect between value provided to the business (which, despite the stereotypes, is quite high in my experience) and the perception/treatment of the "IT nerds" (what a contemptuous term BTW) is what causes a lot of the unhappiness.

      sPh

      [1] Yes, I know: you can cite a counterexample. And everyone gets the occational humiliation, particularly in smaller companies. But no - not on the daily basis that the IT people get.

    3. Re:We're not all tech support. by kryzx · · Score: 1

      So true.
      Good point.

      But in spite of this I maintain that for a majority of IT folks, if they are unhappy with their job, dealing with "users", as the poster rather fliply mentions, is not the reason.

      There could be any number of other reasons, just to name a few:

      Lack of job satisfaction due to
      - uninteresting work
      - inability to use new and exciting technologies
      - lack of change, meaning no oppty to learn new things
      - being poorly managed, leading to big panic crunch-times and low quality product
      - lack of feeling of ownership in the process and the product
      - being under-utilized, under-appreciated, and under-compensated

      Let's face it, vast areas of programming work are not that original or exciting, and probably are not what anyone dreamed of doing when they chose IT as a career. But someone's gotta do it, and it pays decent.

      I've been there. I've worked several programming jobs that were pure drudgery, and I know dozens or hundreds of people still in those jobs, just toughing it out, for a variety of reasons. I wasn't that tough, it had too much of an effect on my well-being, so I continued to look for something better. I've been fortunate enough to find a job that I find very interesting, challenging and fulfilling. But I still don't know if I'd rate my happiness a 10. That's pretty strong.

      Hey, that brings to mind another possible explanation: Maybe IT people are more analytical and numbers oriented, more familiar with gradient scales, and therefore more likely to choose some inbetween number to represent how they feel, whereas most florists are less numerically inclined, and probably just pick 1 or 10 for unhappy or happy. (uh-oh, here come the flames from all those florists who read /.)

      This report was based on a survey that asked people to rate their happiness with their job from 1 to 10, and the numbers reported here are the percentage of people that responded with a 10. That is a pretty incomplete view. I like to see all the response counts and draw my own conclusions, then I could test my florist hypothesis. But that info is not provided.

      From the footnotes:

      "Very happy constitutes those who rated their level of happiness as 10 out of 10. Respondents were asked to grade their level of happiness on a scale of 1-10 with 1 being very unhappy and 10 being very happy
      Unhappy constitutes those who rated their level of happiness from 1-3 out of 10."

      --
      "I don't know half of you half as well as I should like, and I like less than half of you half as well as you deserve."
  54. People are the key by Anonymous Coward · · Score: 0

    If you can learn to enjoy interacting with people then it doesn't matter what you do. To the extent you are in a job where you isolate yourself by thinking everyone you work with are idiots, then it doesn't matter what you do, you will be unhappy.

    Great jobs are created by the people doing them, the social work environment being created and managed by the people who work at a place.

    Take a pin to your ego and remember your lawyer, your plumber, your mechanic all think you're an idiot, too.

    1. Re:People are the key by senatorpjt · · Score: 2, Interesting

      I keep reading these articles about "future jobs" saying that they'll be the ones that are heavy on "people skills"... The problem is that "people skills" aren't really something that is learned, it's more of an innate talent. Sure, you can take a bunch of Dale Carnegie courses and try to fake it, but personally, the more I have to deal with people, the more irritated I get - especially when these people are the "people people" they keep talking about.

      I don't know how long that can last, though... Someone has to do work. We can't function as an economy full of marketroids selling bullshit back and forth to each other forever.

      It would seem that there would be a breaking point where places like India realize that upper management doesn't really serve any function other than as a money sink. Nameless programmers at Bangalore sweatcubicles will eventually come up with their own ideas, and there will be no reason for them to pay tribute to American managers anymore.

      Marketing itself has become more and more irrelevant as time goes on. It's no longer a matter of marketroids trying to push a solution for a problem that never existed, it's a matter of people looking for ready solutions - large distribution networks aren't really an issue with the internet, if a Bangalore programmer comes up with a niche package and offers it for sale on the internet, someone having that problem will find them, a sale will be made. After many sales, they will have a reputation. If it's a good reputation, they can branch out into more and more general projects.

      So what's the solution? It certainly doesn't look like there's any painless one.

      A severe devaluation of the US housing market would help. People say it's the taxes that make us unable to compete - which isn't necessarily true (aside from property taxes, which are part and parcel of the housing market). Taxes are a proportion of income, and the income required to live is far higher than competitive.

      It would be a lot easier to compete if it were possible to find living spaces for less than $100/month. We certainly can't compete if it costs an entire Indian yearly salary every month for some shitbox apartment.

      I think an interesting experiment would be a US-based "coding commune"... say.. 50 programmers living in a single building where each person outright owns a share of the building. Companies could "offshore" their work to the commune - their negligible cost of living compared to US programmers flushing their income down the toilet in $1500/month rents would offset the now-marginal cost benefit of hiring Indian programmers.

  55. So let me get this straight by Anonymous Coward · · Score: 0

    They don't like their job... we don't like how they do their job... and yet we keep paying these people?

  56. They let you out sometimes? by amigoro · · Score: 1

    not being chained to a desk (59 percent)

    I thought chaining IT people to the desk was done at every office. So they do let some of you work without shackles, huh?

    Moderate this comment
    Negative: Offtopic Flamebait Troll Redundant
    Positive: Insightful Interesting Informative Funny

    --


    Nothing to see here
  57. IT is a largely intellectual field by Gothmolly · · Score: 2, Insightful

    Which means that it has the most to lose in the current anti-intellectual, anti-causality cultural climate. IT professionals have to battle the PHB crowd and the AOLers, people who think that computers 'should just know' how to do something, or people who 'feel like it needs to reboot', or explain THEIR failure as 'the computer didn't want to do that'. A generation raised on Star Trek, combined with a cultural disdain for anything intellectual or requiring brains, means that IT pros are nearly always playing to a hostile crowd. Since skepticism is in full swing, people who don't know how to use a computer system think that nobody knows, or worse, that nobody CAN know, what the problem is. Unfortunately, with MS products as pervasive as they are, sometimes nobody DOES know what the problem is, and often, all systems need ARE reboots.

    --
    I want to delete my account but Slashdot doesn't allow it.
  58. Wait! by hookedup · · Score: 1, Funny

    My boss just took the next two months off. I'd like to change my vote please.

  59. Professional, Schmessional by awol · · Score: 1

    I expect that the definition of professional in their survey was very broad. Quite apart from code monkeys, about whose status we can argue significantly, the vast majority of people working in IT do not garner what I consider to be professional status. They are working in menial jobs, the 21st century equivalent of being a clerk.

    Most of the people I know, who I consider to be IT professionals, higher degree educated people whose services are sought out by their clients are remarkably happy and have an excellent quality of life.

    --
    "The first thing to do when you find yourself in a hole is stop digging."
  60. Maybe... by Shant3030 · · Score: 5, Insightful

    Us IT people would be alot happier if we had more attractive women working in our companies. I work with 50 software engineers, 47 males and 3 women.

    Yes, we are that shallow. Nothing wrong with having some hot women in the office.

    --
    100% Insightful
    1. Re:Maybe... by Anonymous Coward · · Score: 2, Funny
      But in my job I fix photocopiers, and man am I sick of getting lame reasons why the top glass plate is cracked.

    2. Re:Maybe... by desdemona · · Score: 1
      It's not really that shallow to feel that way. One feature of a happy community is a balanced community: the overwhelming male presence in IT encourages the kind of macho bull that makes life so stressful. It's like living your life in a football locker room.

      Adding women to the office would make things a lot more balanced and sane; everybody would be happier.

    3. Re:Maybe... by Blacklantern · · Score: 1

      "Adding women to the office would make things a lot more balanced and sane; everybody would be happier." From my experience no it wouldn't. Where I used to work my co-workers spent more time cavorting with the opposite sex then they did getting work done. Then there the backbiting and infighting because "Bill asked Carol out but, Bob wanted to ask Carol out." From my personal experience adding more women to an office would take you from a football locker room scenario to a night club scenario.

      --


      "There is only a one in six billion chance that you actually exist"
    4. Re:Maybe... by HungWeiLo · · Score: 1

      Plus they debug much better and make much better code review Nazis (which is always a good thing). Yeah yeah I know it's stereotypical...but at least it applies in my situation.

      --
      There are a huge number of yeast infections in this county. Probably because we're downriver from the bread factory.
    5. Re:Maybe... by Mr.+Piddle · · Score: 1


      The problem with women in IT is the ones with non-proprietary interfaces get used so much that they lose their attractiveness.

      --
      Vote in November. You won't regret it.
    6. Re:Maybe... by clockpenalty · · Score: 1

      True. We used to be 15 males in the IT dept where I work. Lots of shouting across the office, confrontations, Bullshit, etc. Now we are 17 males and 'just' 4 females...(3 of them raher hot) but their presence has caused everyone to 'grow up' all of a sudden. Perhaps if there were more women, new problems would surface, but as things are, they are pretty balanced.

      --
      Shinsengumi de gozaru
  61. Happiness is by Anonymous Coward · · Score: 0

    taking up a challenge you can overtake. Too many people in IT take up challenges they cannot take because they don't know how to.

  62. Plumbers' pay by mahler3 · · Score: 1
    - which stands in stark contrast to one in three hairdressers, plumbers[....] Of course, it should be noted that by and large IT professionals earn more money then most other jobs - which I suppose is once again a warning of money != happiness.

    FWIW, a competent plumber can make very good money; I've known a few who out-earned me in my software day job.

    Incidentally, my job often includes snaking network cables under raised flooring or above dropped ceilings. I'm not sure whether inhaling asbestos particles is better or worse than occasionally getting fresh sewage on myself.

    1. Re:Plumbers' pay by rdr2 · · Score: 1

      Totally agree... Sometimes I think that the only thing that is missing from my daily job is a mop and bucket.

    2. Re:Plumbers' pay by zaphod110676 · · Score: 1

      People send requests asking toilets to be unplugged to our helpdesk.

      --
      To Do: 1. Take over world 2. Pick up Milk and Bread on the way home
  63. CD-ROMS not cup holders? by FictionPimp · · Score: 0, Offtopic
    I always put a CD-ROM in my PC for that purpose alone.

    Cup Holder, top slot
    Empty space
    Empty Space
    DVD-Burner
    Floppy

    It works out really well when you pc sits about chair high. Oh and just to stay on topic. I love my job as a software analyst. I find it rewarding and the pay/stress level is better then my admin and programming jobs.

    1. Re:CD-ROMS not cup holders? by elbarrio · · Score: 1

      I'd just like to point out, that if computers came with cup holders we wouldn't have to use our cd trays this way, so it's really a design flaw.

  64. Happy Happy Joy Joy by the+eric+conspiracy · · Score: 1


    One thing I do remember is that another survey picked the Amish as being the happiest group in America - to be honest I can see why. They have a lot of community and extended family around to make life a lot richer than the nuclear family way of life that is the norm in the US.

    1. Re:Happy Happy Joy Joy by prescot6 · · Score: 1

      another survey picked the Amish as being the happiest group in America

      There's another reason the Amish are happier, that is very much related to this article. The don't have any IT professionals...

    2. Re:Happy Happy Joy Joy by hplasm · · Score: 1

      or IT users...

      --
      ...and he grinned, like a fox eating shit out of a wire brush.
    3. Re:Happy Happy Joy Joy by Fulcrum+of+Evil · · Score: 1

      One thing I do remember is that another survey picked the Amish as being the happiest group in America - to be honest I can see why.

      So can I - ignorance is bliss, and the Amish never let progress get in the way of tradition.

      --
      "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
  65. money != happiness ? by selderrr · · Score: 1

    which I suppose is once again a warning of money != happiness

    Wrong conclusion : perhaps the money is making them less frustrated. If they earned less, they'd be even more unhappy with their job.

    Which proves that money is not like the speed of light : you can keep on adding (ad infinitum) money-happiness to unhappy people untill they get happy :-)

  66. Re:Become happy : switch to Linux! by Daniel+Dvorkin · · Score: 1, Insightful

    And then what happens when enough users are using Linux and companies decide to port software such as Bonzi Buddy to it?

    Joe Luser decides to install spyware on his shiny new Linux box. The (hopefully) well-evolved GUI pops up a warning that says something like, "You must be running as a root user to install this software, because it wants to modify your security settings and may make your computer vulnerable to worms, viruses, and hackers. Running as root is very dangerous, and is not recommended unless you know exactly what you're doing." This scares the shit out of Joe Luser (as it should) and he doesn't install the software. Problem solved.

    Linux and other Unices are inherently more secure than Windows, always have been, and probably always will be. It's not just the popularity, it's the code. Deal with it.

    --
    The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.
  67. world of IT != my job today by morelife · · Score: 1

    The state of the IT industry is what is in shambles - but what's going on today in computing, networking, application development, etc, etc, etc, is more interesting than ever.

    What's frustrating is the economic balancing act that companies are doing is taking jobs and creativity away. It's killing the next generation of innovation in engineering for the United States. Remember the dotcom boom? It's the last innovation boom we'll see here in the U.S. from engineering meeting business.

    That's depressing.

  68. And management doesn't get it.... by The+Ape+With+No+Name · · Score: 2, Interesting

    I was offered a 6 figure job (well, 100000USD and that ain't shit in Boston) to do Location Based Services at a Boston area firm the other day. I turned it down because I want out of IT so bad I can taste it. Their PHB was flabbergasted. When I went down the laundry list of why IT sucks (1. users. 2. users. 3. clients 4. Management, and so forth and so on), his employees who were standing there started nodding in agreement. He was truly dumbfounded that these guys he was paying OK money too were sick of working at his reasonably successful company. One guy hadn't gone on holiday in 4 years. Another had a peptic ulcer (he was the sales engineering lead). And their coding lead ( a woman ) was at the ass-end of a messy divorce. Needless to say, they were all envious of my position as a poor grad student who just wants to teach undergrad classes and do a little research before opening a coffee shop when I retire. Fuck IT.

    --
    Comparing it to Windows will be a moot point, since El Dorado is going to have a 40% larger code base than XP.
    1. Re:And management doesn't get it.... by nlindstrom · · Score: 1
      Fuck IT.

      You said it! IT sucks great big hairy donkey balls. I'm a UNIX sysadmin with 12+ years of experience, and I'm going back to college to get the fuck outta here.

  69. Overwork makes people unhappy! by 0x0d0a · · Score: 5, Insightful

    Nurses are an example of a profession even less "happy" than IT. While nurses aren't worried about their jobs being outsourced, interestingly enough they tend to be overworked (usually 10-12 hour rotating shifts throughout the week) and underpaid, especially compared to their colleagues. But, according to the articles, they should be happy, as they are very hands on. Guess that hypothesis just got shot down.

    New studies have indicated that working people as far as you can stretch them *makes them unhappy*!

    I could never figure out why the employment situation in the US is so screwed up.

    We have this kind of go-go-GO-OR-YOU-FAIL-DAMMIT-GO! mentality that keeps being pushed. I was talking to some folks about the kind of hours that people starting off in financial services or the legal world can expect to work -- the hours are *stupid*. Sure, the jobs pay well, but what do you do with the money? Buy a bigger TV or a more expensive car, neither of which you get to use because you're at work most of the time?

    Furthermore, I claim that you can't be productive at the number of hours that people work. People cannot work 80 productive hours a week. They can push themselves to be *at* work 80 hours a week, but there's no way that they're getting that much done.

    France and Germany both seem to have much more liberal hours-of-work and vacation policies. So what if you make a bit less money if you aren't beating yourself to death trying to claw your way ahead?

    We currently have unemployment problems in the US. Lots of people out of work. We also have lots of people that are well-paid but overworked. It just seems like there should be, you know, an obvious solution to this. Hire more people and pay a lower pay rate.

    1. Re:Overwork makes people unhappy! by Gr8Apes · · Score: 3, Interesting

      You are right. The problem is that it's far cheaper for a company to work a single employee 80 hours, than to have 2 employees work 40 hours. Couple this with the supposed concept that an employee on average only does 3 hours of real work a day (I can't find the link anymore, this study was quite old), maybe companies think well, keep the employee here for 80 hours, we'll get 30 or so real hours of work out of them..

      The main problem is that companies are already paying people less, but they're not hiring more people, they're paying us less to work more hours. (US workers put in most hours)

      --
      The cesspool just got a check and balance.
    2. Re:Overwork makes people unhappy! by Anonymous Coward · · Score: 0, Flamebait

      France and Germany both seem to have much more liberal hours-of-work and vacation policies.

      Sure they do, in fact in France it is ILLEGAL to work >40 hours a week. But.....
      We currently have unemployment problems in the US.
      No... we don't! If you were to look at France & Germany in a GOOD year the unemployment rates are 10%. If we had unemployment like that here in the US you'd all be screaming at Dubya even more than you do now (if that is possible).
      The welfare states of Europe are great if you just want to slide by and work part time while having everyone else pay for your existence when you get too lazy to be productive. The problem is that this means there is no innovation and no dynamic growth, both of which are the keys to the American economy. Europe is a great place to be for paper MCSE's or people with enough political pull to get a cushy union job, it is not a great place for innovating and pushing the boundaries of new technology.

    3. Re:Overwork makes people unhappy! by senatorpjt · · Score: 2, Interesting

      This is true. I absolutely HATED my last job... Not because of what I did, which I actually enjoyed... but because I was sick of doing it for 80 hours a week.

      One day I basically snapped.. not in post-office rampage style, but I walked in, and looking ahead to another 12 hour day, I just decided then and there that I couldn't do it anymore. I told them that I quit, then went home and took a three-day nap.

      However, I had also forgotten how much it sucks to look for a job..

      So, I went on welfare. Honestly, it's the most satisfying job i've ever had. I'm absolutely broke, but after working 80 hour weeks, it feels like I'm getting paid in time. It's more satisfying to spend all day looking out the window than blowing $1000 at Best Buy on the way home from work to justify what I went through on a daily basis.

      As for feeling like a "productive member of society", I don't really care. Just think about it as another available job for your greedy ass.

    4. Re:Overwork makes people unhappy! by 0x0d0a · · Score: 1


      The welfare states of Europe are great if you just want to slide by and work part time while having everyone else pay for your existence when you get too lazy to be productive. The problem is that this means there is no innovation and no dynamic growth, both of which are the keys to the American economy. Europe is a great place to be for paper MCSE's or people with enough political pull to get a cushy union job, it is not a great place for innovating and pushing the boundaries of new technology.

      I dunno. How many great advances are made by burned-out people stuck at work to the breaking point? I usually get most of my good ideas when I'm showering, where I get a chance to unwind and think about the material I was working on. I've tried writing code for more than 60 hours a week. I can do about one week of that, then I just hit "code burnout", where it's like whacking your head with a rubber bat. Your LOC per hour goes waaay down, and you start staring at the screen without seeing it. It just doesn't *work*.

    5. Re:Overwork makes people unhappy! by ShortedOut · · Score: 1

      Hear hear!

      And it's not just the hours put in at the office. I notice that many people come and go with briefcases in their hands, meaning that they're doing work at home on "their time" (or pretending to do so)

      Also, pagers and cell phones have made it impossible to fully enjoy weekends and times away from the office. How can you enjoy your time off when you're constantly being asked questions from the office? (Being paged or called)

      It is the culture of work in the US. If you aren't busy, pretend that you are. If you have something to do, delegate it to someone else.

      Seriously though, I'm at work right now, pretending to be working on something important. I'm posting on slashdot. If someone would walk up, I'd minimize the window and act all harried like I don't have enough time. You can't say "Oh, I was in a lull between projects and decided to fuck off." It's the truth, but the culture dictates that you do otherwise. I could be at home, enjoying the spring weather, but no, I have to pretend to put in my 40 hours to earn my paycheck.

      People just aren't "real".

    6. Re:Overwork makes people unhappy! by Anonymous Coward · · Score: 0

      The problem is that this means there is no innovation and no dynamic growth, both of which are the keys to the American economy.

      The sustained growth of the U.K economy sort of sinks your tenious argument with one shot.

    7. Re:Overwork makes people unhappy! by Anonymous Coward · · Score: 0

      So, I went on welfare... As for feeling like a "productive member of society", I don't really care. Just think about it as another available job for your greedy ass.

      You mean my greedy ass whose job is paying the taxes that fund your welfare check?

    8. Re:Overwork makes people unhappy! by kill-9-0 · · Score: 1

      Amen!! Alleluah!! Finally someone said it. If Europe (with the possible exception of the UK) would stop bitching about us for a minute and look at their own stats, they'd see:
      Our bad 5.6% unemployment is nothing compared to their 10-11% Our deficit, when measured as a percentage of our GDP, is small when compared to theirs, as a percentage of their GDP.
      Europe on it's best day, can only aspire to be as bad as us on our worst day. There is simply NO comparison. And if you disagree with me on this, stated simply...YOU ARE WRONG!!! Look at the facts, digest them, and shut up!

      --
      Liberalism...the next best thing to thinking.
    9. Re:Overwork makes people unhappy! by Anonymous Coward · · Score: 0

      You mean my greedy ass whose job is paying the taxes that fund your welfare check?

      Nah, the taxes he's been paying up till now pays for his welfare check... odds are your greedy ass taxes went to the military...

    10. Re:Overwork makes people unhappy! by Anonymous Coward · · Score: 0

      interesting thing about france is that they're trying to make things a bit easier for entrepreneurs. for the moment, taxes and administration are still quite high, but starting up can be relatively painless.

      i'm an american IT worker in france, and after having worked here for a while, i was laid off. in france, you are generally entitled to 2.5 years of 75% of your salary as unemployment benefits, plus training subsidies.

      i went back to school, took some business classes, and started a company. interesting thing for entrepreneurs is that your unemployment keeps going until you've met the 75% mark with your new activity, designed to encourage people who are out of work to start new businesses.

      seems like there's a lot of france bashing these days back in the states, of course in politics but also in business. just thought that this would be an interesting perspective.

    11. Re:Overwork makes people unhappy! by Aceticon · · Score: 1
      I have worked both in 60h/week and 40h/week situations (different countries).

      My experience is that after about 1 month you're being less productive in 10h-days that you were before in 8h-days.

      The 60 h/week system ends up being less productive because of:
      • Increased number of bugs because the developers are tired. These bugs will cause problems which have to be diagnosed, tracked down and fixed - the time doing that pretty much wipes out the extra 20h/week and even causes a negative balance (the further down a "extra effort" project the more tired people are and the worse it gets)
      • The "lets get over with this" mentality one gets after a while. There ain't any greater source of crappy code, lausy design and buggy or non-performant programs than a developer that just "wants to get over with it"
      • Faking the hours. One might be in the office till 10 in the evening but that doesn't mean one is actually doing any real work
      • Management relies on the extra hours to cover any possible time slipages in the project. No time is reserverd to fix unexpected problems (and there are always some), impossible deadlines are common "because people will do that extra effort", no effort is placed in improving work efficiency (for example, developers end up working extra hours to make up for the fact that their crappy machine doesn't have enough memory and trashes all the time).
      • Crappy management is compensated by developers working extra hours. For example, if in a project of 3 months developers are waiting for machines for 2 weeks (management didn't do any preparation for the project so they didn't order the machines on time), then developers will have to work extra hours to deliver the project on time (more so if the manager in question has already "sold" an irrealistic deadline to his boss)
      • Little preparation. People simply don't stop and think, they don't set up a plan of attack or look at the big picture - they feel they have no time to do so. The whole project ends up moving in starts and stops - short high intensity stretches of work followed by waiting periods (while you wait for code from somebody else, or input from the customers, or new machines or needed software or whatever) or complete changes of track (when you find out something completely different needs to be done before you can finish what you're doing now) or even going back (when you find out the requirements you just implemented weren't quite right)
    12. Re:Overwork makes people unhappy! by Anonymous Coward · · Score: 0

      Managers love the line, "For the good of the company, if its really busy, we expect you to work overtime", but when it's quiet you're expected to clock in the hours none the less.

      If you have definate busy and low periods but your company doesn't recongise this, I recommend the modern, efficient and currently manager-acceptable practice of 'telecommuting' and 'working' from home. Just remember to shuffle large reams of paper back and forth... they don't like it when you say you're working from home and walking out with nothing in your hands, even if you can transfer everything you need electronically.

      Best I've seen is someone who went further and implyed that they'd be working all night, so they were going to take it home so they could work through dinner without stopping... priceless.

    13. Re:Overwork makes people unhappy! by Tristfardd · · Score: 1

      The cost of a person to a company involves more than just the wage. It may involve benefits such as health insurance, but the big invisible cost (the monster squeezed into the closet) is management overhead. There are a great many laws covering employees. A competent manager always has these running as background processes that watch every word and interaction with an employee. This effort makes a constant silent burden for the manager and for the company. If you have ten employees, getting a little more work out of each costs less personnel management overhead than bringing in a new person. Then, six months later, a few more hours get added. Yes, this can start a death spiral. Most people have no idea of the hassles involved in hiring and daily personnel management. If you hire a new person and six months later business goes down and the person gets let go, the company has expended much more effort than the person has produced. Better to have every work a little harder and maybe in another six months, if business still looks good, then consider hiring a person... The accounting and legal overhead for each employee is too high and business cycles have become too short. When you put these together the answer is almost always to not hire unless it's absolutely unavoidable.

    14. Re:Overwork makes people unhappy! by senatorpjt · · Score: 1

      Yeah, you.

      If you don't like paying the taxes, you can always go on welfare.

      As I see it, the only way conditions will get any better in this circumstance is for people to refuse to work in unreasonable conditions. I'm basically on strike, except it's a strike against all employers rather than a specific one.

      I still look for jobs, but there's certainly no motivation on my part to settle for 80-hour-week-rotating-shift-at-mercy-of-management nonsense.

      Like I already said. I liked my work, hated the hours. Problem is, everyone has realized that the current job situation is such that there isn't any reason to treat employees with respect.

    15. Re:Overwork makes people unhappy! by Anonymous Coward · · Score: 0

      Many people living in the UK consider themselves different from "the Continent."

    16. Re:Overwork makes people unhappy! by Anonymous Coward · · Score: 0

      You just perfectly described my job! (Which I just resigned from!)

    17. Re:Overwork makes people unhappy! by jaraxle · · Score: 1
      I feel the same way. I just can't understand the mindset of doing work on "my time". Call me a poor worker, or unmotivated, but my time is my time, and it's precious to me. If something is important enough to warrant overtime, I will make sure I'm compensated for it.

      As well, in my work environment, if I'm just 10 minutes late for work, I get called on it... but do you think management ever notices when I work through coffee breaks? Nope... :)

      Also, pagers and cell phones have made it impossible to fully enjoy weekends and times away from the office.

      Gotta say, I have just a cell phone (no land line at home) that I carry with me at all times. I even gave the number to my boss, my boss' boss, and another manager here at work. But here's the rub... they are fully aware that it's a cell phone, and I have made it perfectly clear that I will make a claim for any calls coming in to pay for minutes used on it. Plus, with included caller ID (never had it on my land line when I had one) I can choose to not answer the phone. Anyone I would actually want to talk to is in my cell's phone book, so if the number isn't recognizable, voicemail can get it.

      It's not that I'm a bad worker... in fact, when I get a big project at work that I can really sink myself into, I'm quite happy and productive. Problem is, when your priorities change on an hourly basisas mine do, it's hard to keep things straight and that can make any employee unhappy.

      jaraxle

    18. Re:Overwork makes people unhappy! by 0x0d0a · · Score: 1

      So ultimately, the correct social solution is to find ways to make hiring and HR cheaper and easier?

    19. Re:Overwork makes people unhappy! by frostman · · Score: 2, Interesting

      Anecdotal evidence in support of your point:

      Years ago I used to work at a big biotech company mostly-owned by a big European pharmaceutical company.

      Back in California we had a pretty relaxed work atmosphere, it was even fun sometimes, and we often worked ridiculous hours to meet deadlines and get things done and just generally feel like we were working as hard as we should.

      I went over to the European company for a week to do some database stuff in the equivalent department to the one I worked for back home.

      Interestingly enough, their office was quite boring by comparison. Nobody "did lunch," just everyone went and ate together in the cafeteria, which was only open at lunch and paid for with company-provided meal tickets (we had various cafeterias around the campus open most of the day, cheap but you did pay). People took a couple coffee breaks a day, usually half the office together in the coffee room, where they paid for their coffee with tokens provided by the company (we had free espresso). That's where the smokers could smoke, so there was no "going out for a smoke" and associated socializing. There was almost zero banter. Though there wasn't a dress code, nobody was below "business casual."

      It wasn't very exciting at all. Pleasant, friendly, but not exciting.

      HOWEVER, they basically never worked more than 8 hours a day. Everyone was in by 8 or 9, everyone was out by 5 or 6, and nobody even for a moment pretended that the job was more important than any other part of their lives.

      All in all I got the impression they were more productive than we were, even if less innovative.

      --

      This Like That - fun with words!

    20. Re:Overwork makes people unhappy! by TrekCycling · · Score: 1

      Exactly. Calling it a "strike", I think is about right. I'm doing the same thing. In the past I'd take the best job I could get and work the hours required. Now I HAVE to put my health and family first. Sorry. So I'm not going to work for a company that doesn't respect the basic humanity of its employees. If that means the entire system crumbles under the weight of the unemployed then so be it. I'm not the one making the rules. I just want a relatively decent paycheck and sane hours. I don't think that's asking too much.

    21. Re:Overwork makes people unhappy! by sql*kitten · · Score: 0

      France and Germany both seem to have much more liberal hours-of-work and vacation policies.

      France* and Germany* have taken it too far, tho'. They have unemployment stuck in the double-digits for years now - their laid-back attitude to work means that their economies simply aren't creating new jobs. That's if anything worse than the US*. Sure you might hate your job there, but at least you have one and can therefore afford the things you do love.

      Nations that get it right are the UK*, Holland*, Ireland and possibly Sweden.

      (* indicates countries I have worked in).

      Hire more people and pay a lower pay rate.

      France tried this, by introducing a 35-hour working week. Unfortunately, they assumed that workers are more interchangeable than they actually are. If you're short of say architects and civil engineers anyway, and you restrict their hours artificially, then the knock-on effect is unemployed builders. In the UK, employees who wish to can simply opt out of the working time limit, and as a result the UK economy is strong and unemployment hovers around 2%.

    22. Re:Overwork makes people unhappy! by Rich0 · · Score: 1

      I feel the same way. I just can't understand the mindset of doing work on "my time". Call me a poor worker, or unmotivated, but my time is my time, and it's precious to me. If something is important enough to warrant overtime, I will make sure I'm compensated for it.

      At work here they have a sort of balancing work and real life committee which has all kinds of initiatives which are supposed to help you balance the two.

      The reality is that this organization is more about helping you to bring work home with you. They rarely stress that you should feel free to talk to your manager about cutting out early to visit your kid at school for some in-school concert, for example. They do often try to organize social events with coworkers on your own time at your own expense. And they might talk about the benefits of getting to sleep early (as in, if we send you home at 9PM you should skip dinner and hit the sack so that you're nice and awake for tomorrow's 8AM meeting).

      Oh, and I love people who like to come in at 7AM who schedule meetings at insane hours of the morning. They of course like to get out early, and would not appreciate it if late risers scheduled meetings at 4:30 in the afternoon. I'm all for being in by 8AM, but usually it is nice to be able to at least check your email before walking into a meeting...

    23. Re:Overwork makes people unhappy! by Rich0 · · Score: 2, Insightful

      In the UK, employees who wish to can simply opt out of the working time limit, and as a result the UK economy is strong and unemployment hovers around 2%.

      You mean that employees who wish to keep their jobs can do this.

      The whole point in making restrictions mandatory is that when they are voluntary you get lots of pressure from your boss to volunteer.

      That is why it is illegal to employ children in most civilized nations, and why minimum wage is dictated by law. Otherwise you end up having 12 year olds who "volunteered" to work for $1/day. Oh sure, it doesn't start that way. If you were to get rid of minimum wage today, tomorrow nothing would change. However, your local Walmart would have a meeting and share how hard things are in the industry and suggest that employees work a little longer without overtime. New hires start at 25 cents below minimum wage. The next group of works start out 25 cents below them. Then, the boss looks at Joe and Suzy and points out to Joe that he gets paid a whole lot more than Suzy (he came onboard while there still was minimum wage), but doesn't get any more work done. So now Joe works harder. Eventually the next group of 25 cents less comes in and Joe is disposed of - he's getting paid a fortune ($6 an hour) and the company can't afford him.

      This is no different from voluntary safety regulations in the workplace. I read an article about a major computer vendor where the packagers kept getting all kinds of injuries to their hands (paper cuts, staple wounds, etc). If anyone threatened to sue it was pointed out that the company did provide suitable gloves for protection. Of course, nobody used them since they slowed you down, and every week the slowest x% of the workforce was let go. So it becomes a race for the bottom.

      Union rules are of course completely absurd these days, but this is how they got started. Employers asked employees to give a little, but that became permanent, and then they asked for a little more, etc. Finally there is a strike and union organizers ending up dead and all that fun stuff from back in the day, and when the union finally gets control they start making rules like working to the contract and if the employer lets anybody work 40.1 hours in a week everybody else goes on strike. While I think that these rules are overkill and harmful to society, can anybody really blame them? Remember back when those unions formed employers were willing to just ANYTHING to get rid of them. Killing people or at least making sure that they never got another job anywhere was just good business practice.

      It is like anything - people are selfish and you end up swinging from one extreme to the other. Obviously the US unenployment rate can't hit 50% without there being riots in the street. It won't get that bad - but it will keep getting worse until the pain is so great that people don't care how many expensive ads they see for the politician with corporate backing - they're going to vote for the guy who sounds like Karl Marx. Then the economy will swing the opposite direction and become stagnant and overregulated, and then we'll have calls for more privitization, and then we'll eventually be back where we are now...

  70. yeah, like the sysadmin that worked for me... by holy_smoke · · Score: 4, Insightful

    until the last layoff. His troubleshooting skills:

    1 reboot the machine
    2 re-image the machine
    3 replace the machine
    4 blame it on a virus or a microsoft bug
    5 ignore it

    then the users call me, and I fix it - usually something simple like a checkbox not checked or a DNS entry not typed in...

    And this guy was MCSE "certified". Yeah Right.

    I rode him so much I am sure he was not happy with his job, but like other posters have said - he got into the field for the money but didn't have a clue about computers.

    Lord I am glad he's gone!

    --
    Is the juice worth the sqeeze?
    1. Re:yeah, like the sysadmin that worked for me... by genner · · Score: 2, Funny

      He must have got his skills from working tech support at a major isp.

    2. Re:yeah, like the sysadmin that worked for me... by Anonymous Coward · · Score: 0

      >>I rode him so much I am sure he was not happy with his job

      Yeah because having a rump wrangler attached to his keister is Sooooo much fun I bet.

  71. 7-Year Plan by blinder · · Score: 2, Interesting

    Heh, its funny. I have this 7-Year Plan that I have recently started... and if I can follow through with it, will mean at the 7th year I will be out of IT.

    I've been in IT for nearly 10 years, and right now, I see my career as almost at a complete stand-still. Yeah, I make a decent living (on the north side of 78k a year) -- but I'm still doing the same thing I was doing in 1997 -- the only difference is, I'm a hell of a lot better at it.

    Anyway, i formulated this 7-year plan where I would start to develop some of my side projects and hopefully be at a point within the 7 years that I can leave IT behind and never look back.

    I think my biggest problem with IT is the people. I'm a pretty friendly guy who has a very strange sense of humor and like to read, write, watch movies, talk about art and design, music, recording and other creative things -- while everyone I work with all have CS degrees and view things like that as a sickness to be avoided. Its a shame really. Plus, the managers in IT -- I swear they just stamp them out of some machine. Some are better than the others -- and the two guys that own the small consultancy I work for are great guys, very smart and just good people... but here at the client site... these people are robots! I get constantly criticized for not being more "social" here. Well there's a reason! No one gives a damn what I'm into and what I like to talk about. I'm sorry, I just am not going to become something I'm not.

    So, instead of trying to shape myself into something I'm not, I figure I need to find a way out of this IT world. I wouldn't call myself "unhappy" in fact I am a happy person -- because of my life *outside* of IT.

    Of course -- 7 years is a long time, and things are subject to change... but my current frame of mind dictates that I can't just sit around and do *nothing* -- I'm not the type who just waits for things to happen. I try my hardest to make things happen (realizing of course that control is, after all, an illusion) -- but all the same. Shit aint just gonna happen just because :)

    1. Re:7-Year Plan by syrinx · · Score: 1

      I'm a pretty friendly guy who has a very strange sense of humor and like to read, write, watch movies, talk about art and design, music, recording and other creative things -- while everyone I work with all have CS degrees and view things like that as a sickness to be avoided.

      er, non sequitor? What does their degree have to do with anything?

      I have a CS degree, and I write, and play guitar, and plenty of creative things. (I could do without "art and design", but still.)

      --
      Quidquid latine dictum sit, altum sonatur.
    2. Re:7-Year Plan by blinder · · Score: 1

      I was referring to *my* current situation. I was simply stating facts... everyone I work with does indeed have a CS degree, and each one hates things of the creative nature.

      I don't know you, haven't worked with you, and therefor was not making a blanket statement regarding all those who have CS degrees of course :)

      What I was doing was illustrating the difference between myself and those I work with.

    3. Re:7-Year Plan by Mr.+Bad+Example · · Score: 1

      I have this 7-Year Plan that I have recently started... and if I can follow through with it, will mean at the 7th year I will be out of IT.

      You too? Mine is closer to four years, but I've got the same thing going on. I finally realized that I'm not happy doing what I'm doing, and never really will be, and that it's time for a change.

      The bulk of my plan consists of getting out of debt--paying off my car, credit cards, and so on. Then I can afford to take a lower-paying, less responsible job with no stress. (I harbor fantasies of being That Weird Older Guy at the video store...the one who can recommend weird little indie films that become your favorites.)

      All of which will free me up for doing the theater stuff that I really want to do. It'll mean cutting back on some things, but it's better to eat a little Top Ramen every now and again than to die old and bitter.

    4. Re:7-Year Plan by cpeterso · · Score: 1


      Why 7 years? Is your new career path related to your IT work? I read in the "What Color Is Your Parachute?" books that you should take either of two paths to change careers: switch job then industry or vice versa. Switching both job and industry in one step is usually too difficult to get your foot in the door.

      1. job A in industry B
      2. job A in industry Y
      3. job X in industry Y

      or

      1. job A in industry B
      2. job X in industry B
      3. job X in industry Y

    5. Re:7-Year Plan by syrinx · · Score: 1

      ok.. sorry, it seemed like you were implying a relationship there. i retract my offense. ;)

      --
      Quidquid latine dictum sit, altum sonatur.
  72. Evolution of IT workers by stecoop · · Score: 4, Interesting

    All IT people at some point shutdown. They one day wake up and say "I have learned enough, I don't want to learn anything new". And these people simply work with what they have learned.

    Now it may take 40 years for this to happen but it happens to all (alright most for those mathematicians) IT workers; People hate change and IT is all about change everyday (every hour?). It is stressful fighting for your job everyday when new college people are released ever year with fresh training and new ideas without any legacy burden. I'm not in anyway bashing College Hires but the younger you are the more resilient you are. The more resilient you are the better you perform. So as you're moving in the IT field you need to look at moving on or up to prevent yourself from being exterminated.

    Grab something to move into when you start heading into retirement age. God knows I don't want to be in IT at age 70 fending off those young whipper snappers.

    1. Re:Evolution of IT workers by malIgna · · Score: 1
      All IT people at some point shutdown. They one day wake up and say "I have learned enough, I don't want to learn anything new". And these people simply work with what they have learned.

      I work all day with people who are stuck programming with 20 year old methodologies. Our programs run on probably the best database system there is, but they take advantage of none of the features.

      Just trying to get the boss to let you use something that was created within my lifetime is a major deal.

      --
      Nothing to see here, move along.
    2. Re:Evolution of IT workers by Srin+Tuar · · Score: 1

      To contrast with your point, I know a 50 year old programmer who recently picked up two new programming languages just to complete one project.

      Sure, most people lose their motivation way before that, but it doesnt have to be that way...

    3. Re:Evolution of IT workers by Mr.+Piddle · · Score: 1

      Now it may take 40 years for this to happen...

      I wonder if the average is more like four years. In four years, for example, things went from CGI and Perl to (insert list of 500 web programming languages, methodoligies, and paradigms none of which really work all that well together).

      --
      Vote in November. You won't regret it.
  73. Ahh, how I'll miss the 2am phone calls. by Moderation+abuser · · Score: 1, Funny

    VP: "This is an emergency! The printer is not working".

    Me: opens eye and mumble incoherently... "Printer?"

    VP: "Yes! Yes! The printer!"

    Me: "What printer?"

    VP: "How am I supposed to know which printer? I need these figures by morning."

    Me: "The name of the printer is on the front, near the display".

    VP: "This display? Is that the thing saying out of paper?"

    Me: "@$#%*@%#... Put some paper in the printer."

    VP: "How do I do that?"

    Me: "There is a box of paper beside the printer? Yes. Pull the drawer on the front of the printer and put some paper in."

    Do you think it's worth it?

    --
    Government of the people, by corporate executives, for corporate profits.
  74. My interest has waned by Noofus · · Score: 5, Insightful

    I used to be a big "geek". Was always interested in the latest processor, RAM technology, etc. Now, I couldnt give a shit.

    I am a software engineer. My job is boring. I spend 8-10 hours/day staring at a computer screen. A friend asked me to help him buy a computer a while back. He asked me since I was a software guy, and was supposed to know about these things. I couldnt help him. I knew NOTHING about current computers, printers, monitors etc on the market.

    So now I sit here coding in C++ and making pretty UML diagrams all day, but have absolutly no interest in it anymore. I do it because it pays well and I am reasonably good at it. I dont do it because I enjoy it. I would love to quit and do something I enjoy, but then I realize that I wouldnt have as much disposable cash for other things. So I am resigning myself to wasting 40+ hours/week of my life so I can enjoy the remaining 80 or so hours (sleep is important).

    When I was in school I went to a research oriented university. There was some cutting edge stuff being developed that never ceased to hold my attention. Now I am designing software for systems that are nowhere near the level of sophistication as what I was used to at school. Its just all so bland now.

    1. Re:My interest has waned by matrix0f8h · · Score: 1

      I used to be a big "geek". Was always interested in the latest processor, RAM technology, etc. Now, I couldnt give a shit.

      Then why are you reading slashdot?

    2. Re:My interest has waned by ckokotay · · Score: 2, Insightful

      Wow - couldn't have said that better myself. The only difference is that I have been moving more into the business process analysis activities, and other activities which revolve around saving the client money through efficiently designed business practices - married with IT solutions. That is a great way to get out of the monotany that you are talking about - think of the big picture and know the business better than those you work for.

      Sure, I still program, but it has taken a backseat to high level problem solving. High level problem solving will get you noticed as well.

      I hear you on the hardware - I hate computer hardware now, even though I used to be a big upgrade geek. Now, I never use the computer at home anymore.

      --
      It does not matter what you do, it's wrong.
    3. Re:My interest has waned by finkployd · · Score: 1

      When I was in school I went to a research oriented university. There was some cutting edge stuff being developed that never ceased to hold my attention. Now I am designing software for systems that are nowhere near the level of sophistication as what I was used to at school. Its just all so bland now.

      See if you can get a job working at a research university then. That is what I do and while the pay isn't as great as a private sector job, the job security is better and I get to work on the coolest stuff imaginable.

      Finkployd

    4. Re:My interest has waned by Nick+of+NSTime · · Score: 2, Insightful
      I do it because it pays well and I am reasonably good at it. I dont do it because I enjoy it. I would love to quit and do something I enjoy, but then I realize that I wouldnt have as much disposable cash for other things.

      Bow down before the almighty dollar! You put your "things" before your happiness. Consider what your life would be like if you had less stuff and more job satisfaction. Would you be happy?

    5. Re:My interest has waned by anjrober · · Score: 5, Insightful

      I couldn't agree more. Add in a mortgage, wife and kids and you aren't going anywhere. it's the trap of middle/upper class. You lock yourself into a lifestyle that requires you continue to spend more and more time in the office and enjoy it less and less.

    6. Re:My interest has waned by Noofus · · Score: 1

      Actually its not my "stuff" that I need money for. Its a trade off for me. I can be unhappy (well, not quite unhappy, just bored senseless) at work, and very much enjoy the rest of my time. I use my money to do things I enjoy. I have plenty of hobbies and a female that require money. Between an obsession with high end audio, sports cars/weekend racing, photography, jujitsu, and a female, I come out flat broke at the end of each month ;)

      Or I could get a lower paying job, enjoy it more, but then not be able to enjoy my hobbies (I would still need money for the female). So at the moment this seems like a decent situation. Though the thought of getting back into a research environment has crossed my mind MANY times.

    7. Re:My interest has waned by aardwolf204 · · Score: 1

      Oh god I'm afraid this might happen to me. While I may be a cheerful admin only a few years into the business I look around me and understand why they all said its good to have a "fresh" mind. I dont want to get rotten like the guy above. I'm in IT for passion not pay and while I've thought about what I would do if IT wasnt an option I seriously cant think of a thing that would excite me (except for maybe being Lord of Lego Land).

      What can I do now to prevent spoiling, or as my SO calls it "workdefied".

      --
      Im dreaming ofa big bndwdth, That can resist the /.crowd.May ur days b merry & bright & may al
    8. Re:My interest has waned by avandesande · · Score: 1

      I burned out too a couple years ago. I would come back to work after vaction and say OMG I can't believe that I sit here all day. I was much happier as a chemist, always on my feet doing interesting stuff. Too bad the chem industry went down the tubes in the US.

      --
      love is just extroverted narcissism
    9. Re:My interest has waned by Daniel+Boisvert · · Score: 1

      I used to be a big "geek". Was always interested in the latest processor, RAM technology, etc. Now, I couldnt give a shit.

      I don't give a damn about that stuff anymore either. The biggest change, however, is that I'm now a much better designer than I ever was. Knowledge of the latest PC9900 RAM doesn't make my systems any more stable, nor does it help me design things that fit business needs. I know plenty of folks obsessed with that level of technical arcanae who can't design their way out of a wet paper bag.

      Thinking that intimate knowledge of that kind of crap is useful to software folks is like thinking knowledge of various composites used in baseball bats is going to help you make the Major Leagues. Sure, it might help to be familiar with it, but you're gonna end up using a wooden bat anyhow. You might want to spend more time focusing on other things--like your swing and fielding abilities.

      I've discovered that knowledge of arcanae does not a good designer make. Solid knowledge of architectural and engineering processes, on the other hand, are worth their weight in gold. It all depends on what you consider to be important.

      Dan

    10. Re:My interest has waned by iksrazal_br · · Score: 2, Insightful
      Most programming is boring - its the same thing done for the 1000th time. Most programmers don't deserve to make a lot of money, because what they do isn't that hard - such as writing a servlet to produce html. Furthermore, even for programmers that do difficult things, they do it for so long it is not difficult for them. The challenge is gone.

      What is interesting, at least for me, is doing new things. I started doing C programming with serial ports. Then did embedded systems. Then moved to java and RMI. Then did SQL and stored procedures. Then did threads.

      And now? I do this XML encryption and digital certificates for web services. I moved to a new country - brazil - which also is new and challenging.

      My point is that if I was still doing C with serial ports, I might hate my job too. Lots of people do the same thing for the same company, irrelevant of carrers, for years just because human nature is scared of change. And talk to any of those people and they'll likely say they hate their jobs, but are scared to leave. That's not bad, just normal.

      iksrazal

    11. Re:My interest has waned by An+Onerous+Coward · · Score: 1

      What Should I Do With My Life?

      It's a good read, especially for someone like you, who feels like he's just punching the clock every day, doing work that doesn't provide much interest.

      --

      You want the truthiness? You can't handle the truthiness!

    12. Re:My interest has waned by AbbyNormal · · Score: 1

      I don't mean to be cruel, but this is why your job is going to be exported. If its the same thing everyday, with no creativity, anyone can do it.

      --
      Sig it.
    13. Re:My interest has waned by HeyLaughingBoy · · Score: 2, Insightful
      and a female that require money

      Or you could just find a girl/woman that doesn't require money. Trust me, there are plenty -- I've met a bunch and married one.

      Start by looking for those that don't like being referred to impersonally as "females."
    14. Re:My interest has waned by Noofus · · Score: 1

      Fortunatly (or unfortunatly?) my job has no chance of being exported since it has to do with, well, national security issues. The stuff I am developing is "interesting" on its own, but its nowhere near the cutting edge stuff I saw in the university setting.

      I still do design and engineering work more than programming (we spend 3 months programming and 9 months designing in a year sometimes).

    15. Re:My interest has waned by Alioth · · Score: 3, Interesting

      Try and learn about hardware. I know it seems like a completely alien idea if you're a software "engineer" (I prefer the term software developer, and that's what I called myself, but this is possibly pedantic hair splitting, but few software "engineers" have a B.Eng or similar - most have a BSc).

      I used to be a full-time software developer, but now I've moved into the bit generically known as "IT". Some days, I can be writing C, doing low level bit-twiddling for a test suite for a custom printer we're planning on using. Friday, I installed a 48-port switch in the network rack. Today, I wired in two new servers and installed some software. Last week, I set up a system to write hard drive images 30 at a time with the help of a Knoppix CD I customized. Last Thursday, I configured a new OpenBSD firewall for a brand new test network. Today, I helped a user learn how to use WinZip. Last year, with knowledge gained from the software development experiece I had, I selected a new counter system for our franchisees.

      My job can't be outsourced - it requires physical presence. I get to do different things every day. I even get to weild a screwdriver and there's even the odd opportunity to inflict injuries on innocent electronics with a solderin iron. Two years ago, I was doing exactly what you were doing (but I had quite a lot of interest in it - creating new software systems is something I find fun). But this is more fun - I still do a little bit of software development, but I get to do an awful lot of other stuff.

    16. Re:My interest has waned by Noofus · · Score: 1

      Sorry, its just a joke we have with each other.

      She doesnt require money in the traditional sense. I just find myself spending alot of money on things we do together. I am marrying her this summer and couldnt be happier. Its not often you encounter someone who is willing to marry you AND shares your love of racing, music and martial arts ;)

    17. Re:My interest has waned by Noofus · · Score: 1

      I only call myself a "Software Engineer" because there is a distinction made here. We also have people with the title of "Software Developer" Those people do nothing but code...they are the code monkeys.
      Software Engineers here spend more time designing the software some system will run. As I said in a previous post, I spend only about 3 months/year coding. The rest is system design. Some projects which are entierly software based will have Engineers AND Developers. The project I am working on doesnt need that, and we just have the Engineers.

    18. Re:My interest has waned by HeyLaughingBoy · · Score: 1

      I meant to add to that post that it wasn't intended to be judgemental. Just a pet peeve of mine when I see women being referred to as "females." Never seems to happen with men.

      Anyway, congratz on your upcoming marriage. We have the opposite joke: that she's pretty low maintenance.

    19. Re:My interest has waned by dilettante · · Score: 3, Insightful
      This is very similar to my own situation. I've been programming for almost 20 years, in environments as diverse as Fortran on Crays, C and C++ on Unix, COM on Windows, and currently J2EE stuff. So i don't think i can complain about lack of diversity or opportunity, and i get paid fairly well. So i've been asking myself often recently why i no longer get any joy from programming.

      The only answers i've been able to come up with are 1) programming is no longer valued as an activity by itself, and 2) there are relatively few new problems to handle in industrial/commercial setting. When i first started programming back in the dark ages, programming itself was regarded as a fairly high-skill occupation. There wasn't an API for every imaginable task, and you had to carefully craft your own data structures and be aware of performance and memory usage. The people who really thrived in this environment were people who could "design in their head" so to speak. I'd equate the process to writing-- it was often hard and required numerous attempts, but the end product could have a sort of beauty that your peers could recognize.

      The high-value task these days is design. I don't really agree with this viewpoint (see Paul Graham's articles for a more eloquent viewpoint on the role of hacking), but i've got the shelf full of UML books and i can churn artifacts with the best of them. It's just not nearly as fun because you can't execute a design and watch things work.

      The second issue is the lack of new problems. I am sometimes convinced that everybody in the world is working on the exact same application integration project. Do you use the word "metadata" 10 times a day? Are you trying to build a query service? Are you trying to untangle message-oriented architectures? Yeah, me too.

      Yeah, i know i sound like a sour old bastard, but i miss the days when you could sit down at your computer and write an actual application.

    20. Re:My interest has waned by gte910h · · Score: 1

      Its awesome. I understand how to do about 60% of any project I'm on. I work on relatively small teams with management who trusts you, asks your advice on the project, and *listens* when you say "X can't be done in that timeframe".

      Even the "old" stuff I get to work with was cutting edge back then, and not used anymore, so its new to me :)

      --
      Want to see every step I took to start my company? http://www.rowdylabs.com/blogs/pitchtothegods
    21. Re:My interest has waned by gte910h · · Score: 1

      I understand how to do about 60% of any project I'm on.

      At the start. By the end I've figured out the rest...

      --
      Want to see every step I took to start my company? http://www.rowdylabs.com/blogs/pitchtothegods
    22. Re:My interest has waned by Anonymous Coward · · Score: 0

      your job can be outsourced, all i need is a pipe to an indian data center where your job of physically adding new hardware is done by someone else.

    23. Re:My interest has waned by 1029 · · Score: 1

      I would have to fully agree with this. I feel the same way... except I'll one up ya. I'm still finishing up classes to get my BS. That's right, I've been working as a programmer for about a year now, full time while taking classes, and I no longer a shit about computers in general. I could care less about the latest greatest hardware, except for the once a year I am in the market for a new computer. And frankly I can barely convince myself to write programs for school assignments after spending all day pounding my head against the wall while fixing ludicrous bugs in our product's code (for Gods sake don't take a job where you'll have to support code written by lowest bidder Russian programmers! It is not worth it, no matter what they pay).

      So I'm pretty much planning on getting my BS just so I can demand a pay raise. After that its either on to get an MS in a field that isn't so insane, or just move and get a job in something more hands on and creative.

      --
      - I love animals. I try to eat at least one a day.
    24. Re:My interest has waned by jaraxle · · Score: 1
      Hear hear!

      I got into network administration because I loved working with servers (Linux, Windows, whatever), setting up routers, and in one job running from Connecticut to Massachusets to work on our servers in the colo. I built up a hefty O'Reilly book collection and made good use of them. I kept my home computer upgraded to near-top-of-the-line.

      I now work for the government, mostly doing second level tech support. Every once in a while, I'll get a good project thrown my way that I can sink myself into, but mostly the tasks I get are piddly software installs or other things with constantly changing priorities. I have no use for my O'Reilly books anymore. I haven't so much as looked at a server for as long as I can remember (unless I waltz in to hang out with someone working in the server room). I can barely bring myself to do anything with my home computer aside from check a few websites, read email, and play a game or two. The last upgrade I did with it was over a year ago, and only because something blew the hard drive, video card, and motherboard.

      Am I unhappy with my current job? Yeah, I guess I am, but the money is such that I can't give it up right now with a mortgage, child, and future possibilities future with my girlfriend. But, if I were to lose my job for whatever reason, I doubt I would get back into the IT field. It doesn't really hold much interest for me anymore.

      jaraxle

    25. Re:My interest has waned by finkployd · · Score: 1

      The second issue is the lack of new problems. I am sometimes convinced that everybody in the world is working on the exact same application integration project. Do you use the word "metadata" 10 times a day? Are you trying to build a query service? Are you trying to untangle message-oriented architectures? Yeah, me too.

      Ouch, that hits uncomfortably close to home regarding on of my less fun projects :(

      Finkployd

    26. Re:My interest has waned by Noofus · · Score: 1

      Yup, I am, for now, planning on just sticking through my lame job because my life otherwise is quite good. Maybe later on I will feel the need to change that too, but for now I am confortable, despite my lack of interest in the job.

    27. Re:My interest has waned by mandalayx · · Score: 2, Insightful

      I couldn't agree more. Add in a mortgage, wife and kids and you aren't going anywhere. it's the trap of middle/upper class. You lock yourself into a lifestyle that requires you continue to spend more and more time in the office and enjoy it less and less.

      And *I* absolutely agree with you. I feel pain when I see people on /. complain about having no money to survive when in fact they're stuck in the consumerist upper-middle style life.

    28. Re:My interest has waned by nlindstrom · · Score: 1
      I hear you on the hardware - I hate computer hardware now...

      I'm the other way around. I'm still on a crappy 500MHz Athlon with 256MB of memory at home, mostly because I haven't a clue about building a replacement system, and I feel ripped off just looking at the computers offered by companies like Dell.

      Once upon a time, I could program in x86 assembly, could tell you exactly what kind of DIMMs went with what kind of motherboards went with what kind of CPUs, could quote DIP switch settings for CPU speeds, etc. I even wired my own reset button in to the chipset of a motherboard that didn't have a reset jumper.

      But now? I'm sick of it all. It changes too often and too fast, and I can't seem to summon the interest to read up on the latest and greatest crap that PC Magazine or PC World is praising.

      After spending 10 hours a day at work listening to a plethora of user issues, the last thing I want to do is have to fight with my home PC's software or hardware just to run RtCW-ET. Fuck it, I want an appliance! I want it to just work, since I don't want to play tech support for myself.

    29. Re:My interest has waned by Anonymous Coward · · Score: 0

      Never seems to happen with men.

      That's because you're undersensitized to abuse of males, and oversensitized to abuse of females.

      I see the word "males" all the time, and women often roll their eyes and make remarks about male hormones and hairy chests. But "it's only a sexist thing if it's applied to a female", so people like you go off about stupid things.

      Give it up.

  75. Somewhat happy. by rafael_es_son · · Score: 1

    I'm somewhat happy with my programmer/analyst job. I cannot be plain happy, that would tend to balance the equation and thus make The Architect quite unpleased + side-effect me awakening inside a pod with fuschia colored ooze and a serious need for a sun tan.

    Seriously, I try to balance my g33kiness with other activities, such as reading tech-related-but-not-directly stuff and playing the bass in a traditional ska band.

    --
    HAD
  76. No career path by N8F8 · · Score: 1

    The provlem I've found is that corporations view IT departments much like they view building maintenance. Very few companies I've been involved with have true career paths for IT people.

    --
    "God fights on the side with the best artillery." - Napoleon, Marshal of France - speaking truth to power
  77. money != power by gobbo · · Score: 5, Insightful
    money != happiness

    Power disparity in the workplace is a big factor. Here we are, we know what is going to work best, what is going to save money, what is going to make people's lives easier, what should be automated and what it a waste of time, and we have PHB's telling us they know best, decisions based on superficials or unneccesary complications, spending based on budget cycles not needs, systems too powerful or too weak. And we shut up and do it, since there are plenty out of work who want your job. Then we have to tiptoe around [L]user egos, baby boomers who fancy themselves technologists but forget how to make a printer the default.

    There was a study of "determinants of health" conducted in the early 90's in 5 different industrialized nations, which discovered that power disparity was at least as big a factor on well-being (heart disease, depression etc.) as wealth/poverty or difficulty of job--upper middle managers who felt stifled were worse off than low-income workers with relative independence and greater unfettered responsibilty. Poverty=poor health studies may be weighted wrongly due to these findings: it's not just about money, power on the interpersonal scale counts strongly.

    1. Re:money != power by aardwolf204 · · Score: 1

      I'm a cheerful first year admin but...

      The thing that brings me down the most being an admin at a medium size company is the answers to problems i have to sometimes give. for example, i get a call that pop3 keeps canceling halfway through and restarting on outlook. i check with M$ (not my choice) and find that the "solution" is to disable incoming anti-virus scan for email. I tell the user that this is the temporary solution while I beg and plead with M$ to give me a better answer than "Dont move your arm that way" while the user looks at me like i just told them to fuck off. How am I supposed to keep the users happy when MS cant keep the admin happy.

      --
      Im dreaming ofa big bndwdth, That can resist the /.crowd.May ur days b merry & bright & may al
  78. It's funny that ... by thenumberofthebeast · · Score: 2, Insightful

    6 out of 7 IT professionals in my experience fall into the category of PHB, or clueless 'Delivery Manager'.

    The other 1 out of 7 actually know how to do something, so technically could be said to be doing a 'hands on' job as opposed to a pointless paper-pushing type job ...

  79. Just admit it... by Anonymous Coward · · Score: 1, Funny

    Your life is awful after you switched to linux. The lies you heard from /. about how great and easy it is use that crap OS. Now you're just trying to save face in front of your oss "friends".

    Well I say drop those losers and came back to Microsoft, where you a great Desktop/Server package WITH support for a fair price. We understand it will be tough, but we're forgiving here. Unlike the zealots in the OSS side who have no life outside of computers and kernels.

  80. Happiness is relative by blogboy · · Score: 1

    Just studied this subject in school. If you are satisfied with your job, you are content, and have no incentive to improve your situation or environment. Content==lazy (see any government place of employment.) In those companies where employees are less-satisfied, it may well be due to the employees never choosing to be content--they always strive to make things better, more efficient, etc.

    Just like statistics, you often have to dig deeper to root cause survey results.

    1. Re:Happiness is relative by Anonymous Coward · · Score: 0

      No offense, but that's stupid.

  81. What have you been smoking? by Anonymous Coward · · Score: 0

    Of course, it should be noted that by and large IT professionals earn more money then most other jobs - which I suppose is once again a warning of money != happiness.

    Umm, maybe during the dot-com era that was true, but now I those professions that you listed most likely make more per hour than an average IT worker. Heck an average factory worker makes more than an average IT worker.

  82. MOD PARENT UP! by nlinecomputers · · Score: 1

    Mod this guy up. He has very valid point. IT guys in this culture are the wipping boys for a large group of people that are afraid of new technolgy and vent their fear and anger on us techs.

    They fear computers because they know that they will be replaced by them.

    --
    Slashdot, home of supporters of free software, free music, and free speech.Except for Moderators that disagree with you.
    1. Re:MOD PARENT UP! by Moofie · · Score: 1

      If you have good people skills, you can defuse that fear and anger response. If you don't have good people skills, you're in the wrong damn job.

      --
      Why yes, I AM a rocket scientist!
  83. For me . . . by dgrgich · · Score: 1

    . . . .it is the world of IT management that is bringing me down. Take it from me - if you enjoy working with computers/routers/switches/servers/etc and not babysitting employees or playing office politics and so forth - never go into IT management. It sux the proverbial big one.

  84. IT is New so It still sucks! by Herkum01 · · Score: 1

    OK, now that I have your attention, I believe that the reason that alot of IT people joined IT was to do new things and make things better. However, that is not always socially conductive to getting a managerial job. Not saying that they are unsocial but the skills are different and alot of IT don't want to change what they loved doing.

    Now if IT people are not becoming managers who are the managers? Well managers from other divisions who were not good enough to be managers in their specialty. lets face it, if they were a good manager in Accounting, Business Administration, etc... someone would have kept them on there. But to get hired as a manager you have to managerial experience, well since they have been managers and they need managers these sorts of people get the job.

    These managers have no experience with IT, in fact they are barely lucky if they understand what their employees do. However they will be the ones deciding how to spend hundreds of millions of dollars on software, hardware, technical suppport but don't have a background in those areas. When you have these sorts of managers they will make bad decisions that other people have to live with and the IT get blamed for it.

    Is this indicative of all management? No. Can anyone disagree with me strongly that I am completely wrong? HA! Go ahead and try. I am sure that a number of IT people can relate to this model. If you want a good comparision, try this, how often do you see an IT manager get assigned as the VP of Accounting? How often do you see an accounting manager, sales manager, etc... get assigned as the CIO of a company. Hell, I work for a huge insurance company and our CIO was a nutritionist. What does she bring to the table, ways to keep servers healthy?

    1. Re:IT is New so It still sucks! by generalbs · · Score: 1

      I couldn't agree more. This is EXACTLY what happened at the last 2 companies I worked for.

  85. It's you by Professeur+Shadoko · · Score: 2, Informative

    It's just you.
    Find your glasses and re-read the story.

    I find it truly amazing that anyone asking a question, even like this one, can be modded Insightful

  86. Money =! Happiness by al!ethel · · Score: 1

    Not only that, but it seems to me that plumbers make way more than I do as a fairly entry level IT person. I have been working in the field for several years (luckly I got in after the bomb) and I have been bouncing from contract to contract at companies too small to support a full time IT person. I think a lot of the unhappiness does not come just from the (l)users but also the management and staff that seem to belive that IT is an expendable line item, since we don't bring in any actual revenue.

    I like the place that I work, but I know that they have no loyalty to me as a worker, and that tends to weigh me down at times, especially when I hear that it's going to be a "tight year".

    --
    If I could get a firm grip on reality, I'd choke it...
  87. Hang on, by Orlando · · Score: 1

    ..a large percentage of the world's IT staff are unhappy, and a large percentage of the world's IT is Windows based... Hum....

    --
    -= This is a self-referential sig =-
  88. Lies, damned lies and market research by sammyo · · Score: 1

    I just wonder why technical journalists were not represented in this survey... or terrorists, or garbage men, or grave diggers.

    I'd take any of these a whole lot more seriously if there was at least a token description of the questions and methodology.

  89. Not true! I love my job! by Anonymous Coward · · Score: 1, Informative

    I just hate the stupid, attachment-double-clicking-no-matter-how-many-time s-I've-told-them end users with which it brings me into contact every day.

    It's gotten to the point where I don't even like dealing with most people unless absolutely necessary-- I'll walk in the house on Friday night and not leave it until it's time for work on Monday. Ah, the sweet, sweet embrace of solitude.

  90. And management does not make it easier by Anonymous Coward · · Score: 0

    I am kind of unhappy with my job. I love computers and programming, but my unhappiness comes from al the other corporate crap we have to deal with. Forget the users, they are as annoying as the managers lets them be. I see a trend to agree with customers since they provide the money, but usually they make impossible requests (either technically or in time).
    There is a big trend (at least in my company) to put controls for everything, administrators for everything, which makes my job very slow and makes me feel very inefficient. Yet I know this is because some other people how like to "demonstrate" their "power". I feel like I am living in a Dilbert cartoon some times...

  91. I'm 1 in 7... most of the time by Zerbey · · Score: 1

    I like my job about 70% of the time, that's the amount of time I spend actually working on computers. The remaining 30% (and getting larger as time goes on it seems) is dealing with more and more paperwork, meetings and the occasional user who is not only stupid (*all* users are stupid) but argumentative as well.

    So, 70% of the time I'm happy.

    By contrast, a few years ago I spent 12 months in a complete career switch working for a steel company. Lots of dirty outdoor work and coming hope with little bits of steel imbedded in my arms. I actually really enjoyed it and lost my pale geeky look for a while :-) However, the pay wasn't very good and working outside in the pouring rain isn't much fun either. I'm happier back in the IT industry but it was a great experience.

    1. Re:I'm 1 in 7... most of the time by _Shad0w_ · · Score: 1

      Apparently being out there is effecting your English skills though ;)

      I can't imagine you without a geeky look...mind you I haven't seen your for nearly, what, two or three years?

      --

      Yeah, I had a sig once; I got bored of it.

    2. Re:I'm 1 in 7... most of the time by easter1916 · · Score: 1
      Apparently being out there is effecting your English skills though ;)
      Apparently being out there is affecting your English skills though ;)
    3. Re:I'm 1 in 7... most of the time by _Shad0w_ · · Score: 1

      Yay for irony.

      --

      Yeah, I had a sig once; I got bored of it.

  92. Unchallenging jobs by geekpuppySEA · · Score: 1
    Most nerds are by nature designers, thinkers, and problem solvers. IT has a lot of problems that are already solved, and merely require maintenance - but aren't necessarily design positions. It's possible that some of the 6 of 7 who are dissatisfied are so because they're unchallenged - want to do more, but can't.

    That's been my experience anyway.

    --
    Intelligent Design: because MATH is HARD.
    1. Re:Unchallenging jobs by Anonymous Coward · · Score: 0

      Exactly. Amen.

  93. Happyness by Anonymous Coward · · Score: 0

    There are lots of jobs that pay better now than IT. Like my neighbour, a plumber. Like electricians.
    IT has gotten frustrating, because while it still requires never-ending studying, the IT profession is not considered as professional as eg. a dentist, vet or accountant, therefore you can not even get close to a fee schedule for those professions. Lately corporations have started to put IT workers into the "burger flippers" category.
    The falling hardware price is a big factor: customers always compary the professional services fees to the relatively cheap hardware price.
    Customers accept that my dentist will do a 5 minute adjustment on a $5000 spacer for $100 - for a year, once per month, totalling to $1.200.

    Try any similar charges in IT.

  94. Apples and Oranges. by PhxBlue · · Score: 1, Insightful

    I can think of a few differences between IT personnel and the other service-oriented professions listed that, in my mind, make the comparison between them invalid.

    First, consider that when something goes wrong with your plumbing, fixing it is a relatively simple task--maybe not easy, but not something that would take years of college to figure out in and of itself. Fixing the problem efficiently, on the other hand, is something altogether different and is something not everyone is cut out for.

    Second, people can usually expect immediate results from a hairdresser, a plumber, or a florist. The hairdresser gives you a perm; the florist produces the arrangement you want; the plumber fixes your leak or your backed-up sewer line; and for the most part, all these jobs are done in a matter of a few hours, in contrast to the days that it can take to fix a PC (most of that time spent waiting for parts from the manufacturer if the system's under warranty).

    Third, most people can tell a plumber or a hairdresser or a florist exactly what the problem is. The majority of people, on the other hand, cannot describe in specific terms what's wrong with their PC. It's not because they're inherently stupid--it's because there are so many things that can go wrong inside a PC, between the hardware and the software. The fact that they can't precisely explain the problem makes them feel stupid, which in turn makes them feel more frustrated. And guess who gets to bear the brunt of that frustration?

    Finally, I doubt plumbers ever have to tell a homeowner, "Sorry, but I can't find that leak you're talking about, but give me a call if you notice any more small ponds in your kitchen."

    --
    !#@%*)anks for hanging up the phone, dear.
    1. Re:Apples and Oranges. by Tazzy531 · · Score: 1

      What about Auto Mechanics? A lot of your argument can also be said about mechanics. Most people don't know what is wrong with their car, they just know that it doesn't work. Some problems also take a while to identify. Also sometimes, they have to go "drive it around for a couple of days and see if the problem arises again"

      --


      _______________________________
      "I'm not Conceited...I'm just a realist..."
    2. Re:Apples and Oranges. by PhxBlue · · Score: 1

      Very true, and I thought about that right after I hit "submit." I don't recall, though, if the original article gives statistics on job satisfaction for auto technicians.

      Of course, one of the biggest factors behind the lack of job satisfaction in the IT field may have something to do with the job instability we're seeing in the field at the moment. It's hard to outsource a plumber. :)

      --
      !#@%*)anks for hanging up the phone, dear.
    3. Re:Apples and Oranges. by Tazzy531 · · Score: 1

      I'm thinking it's more of instant gratification. The top jobs on that list you see the result of your work in mins or hours, not months or quarters.

      --


      _______________________________
      "I'm not Conceited...I'm just a realist..."
  95. Lame by cavemanf16 · · Score: 1

    Hey everyone, go read the actual City & Guilds article linked to from the ZDNet article.

    Do you even have to do ANY research to publish articles for your given media outlet? ZDNet changed some numbers to say things like "1 in 4" and "1 in 7" instead of the actual percentages given by City & Guilds, and that's it. Now I understand that presenting statistics to the general public usually requires "dumbing it down" to the lowest common denomenator, but that's not what I'm on my high horse about. Why is it that these little 500 word articles always get shipped around to every media outlet a dozen times? Isn't it obvious that we're simply spoon fed the "information for the day" over and over again without any real substance, conflicting opinions, or facts presented for our own review?

    Anyone know of a Creative Commons copyrighted news website where the information is presented transparently and openly versus sold to anyone who wants the latest "scoop?"

  96. Like Al said.... by bats · · Score: 1

    If money can't buy happiness, I guess I'll have to rent it.

    1. Re:Like Al said.... by certron · · Score: 1

      "If money can't buy happiness, I guess I'll have to rent it."

      Oh man... Where are my mod points??

      There was actually a string of writings in one of the computer science building bathrooms, all lyrics from songs. Lyrics from Pink Floyd, The Beatles, and 2 that I don't remember were already inscribed over the urinal. After some thought, I added the lyric above to the list.

      I was waiting for someone to make this post on this conversation.

      --

      fair.org counterpunch.com truthout.com indymedia.org salon.com
      eff.org guerrilla.net debian.org gentoo.org
  97. Instability and the inner caveman by nightsweat · · Score: 1
    People like stability when it comes to their livelihood. Very few of us have that these days. Technologies change, companies get bought, departments merge, whole functions get outsourced.

    We do great and mentally challenging work, but our inner caveman wants a nice field with slow dumb deer nearby, and instead we have a forest with a buch of deer, but a bunch of bears, also.

    --

    the major advances in civilization are processes which all but wreck the societies in which they occur - A.N. White
  98. My sig says it all. by wcrowe · · Score: 1

    My sig says it all.

    --
    Proverbs 21:19
  99. MONEY == HAPPY by Anonymous Coward · · Score: 1, Insightful

    IT get's paid more than plumbers? BS!
    Plumbers charge rates of 45-65/hr. Show me where those
    IT jobs are that pay more than than!!!!
    Hairdressers get paid 40-50/styling with the ability to do 2
    in an hour, and they get tips!!

    Every get a tip from an IT manager???

    Paid more? I really doubt it. Yes, 2 years ago. Sure, I knew guys making 200-300k/yr consulting, but now they've been unemployed for 2 years, so averages to 65-100k.

    And you will never see plumbing or hairstyling being outsourced!!!

    Programming is the funnest job in the world, until those A-holes in the suits step in and try and nickle&dime you to death for lower wages.

    -my $.02

  100. In essence... by fudgefactor7 · · Score: 0, Redundant

    ...our IT jobs would be swell and we'd be much happier if it weren't for the retarded users and managers that make random decisions based on the perceptions of non-technical people (such as other managers.)

    But that's the cross we have to bear.

  101. Old news by scottennis · · Score: 1

    I seem to remember reading a story by Voltaire in college where the philosophers looked around for happiness and they found that the happiest person around was the dumb, ignorant washer woman.

    Therefore, they determined that to be happy, they would have to give up their knowledge and become dumb, ignorant washer women.

    Of course, none of them found this an acceptable course of action. I also doubt that many IT professionals would find it acceptable to give up their IT jobs to become hairdressers.

  102. (off topic) Re:Is it just me? by Skater · · Score: 0, Troll

    Being a florist is dangerous work, sadly. I'm not surprised they're not all "very happy".

    --RJ

  103. It's simple really by enjo13 · · Score: 2, Informative

    I hate these rather broad surverys, because they do a poor job of getting at the heart of the matter. I recently worked with our HR department to help get a handle on job satisfaction among the engineering staff, and had the chance to see more focused job satisfaction numbers.

    It appears to me that the level of job satisfaction is almost entirely dependent not on the TYPE of job, but at what company that job is being done at. For anyone in the IT industry that comes as no shock, but it was eye opening to the rest of the company.

    What we found in our internal study was that IT workers feel particularly disengaged from the rest of the company. They are forced to be very task oriented ("We've decided to install XXXXX, heres how we want you to do it") which is rather disheartening for most workers in this industry. They are trained to be problem solvers, but are often left out of the decision making process and instead become highly paid installation men.. which runs almost completely counter to their personalities. As a result they feel replacable, underutilized, and bored. That's a recipe for job dissatisfaction if I've ever seen it..

    What we've done is go to a more distributed problem solving model. At the highest levels (CTO/management) the problems are defined, and then commitees are formed consisting of the actual IT workers to solve those specific problems. When choosing a new customer support system, for example, we made sure that the end users (CSR's), IT network engineers, system administrators, and the customer support manager where all involved in evaluating and designing the system they wanted to put in place.

    After that project was complete we found a remarkable increase in satisfaction. The simple fact of engaging these people made them feel secure in their jobs (they felt valuable), engaged, and stimulated. The project was completed in record time and the rollout was nearly flawless. It was an incredibly interesting excercise for me (a software development lead), and apparently for those involved in the design as well.

    All of this is a long winded way of saying that the problem isn't IT, but those that run it. They fail to understand or utilize the value of their staffs. They force assignments on them. They treat them as disposable commidities, rather than the intellectual assets they are. This creates a job situation that is rather unpleasant for everyone involved...and management seems to be blisfully unaware that anything is wrong. Instead they complain about how hard IT workers are to manage and how they refuse to 'fit in' with the corporate culture. After all, a good marketing guy will sit there and do what he's told.. It's a severe clash of personalities, which is why you'll find much higher job satisfaction rates at technology driven companies (generally run by people with technical backgrounds).. which does beg an interesting question: "Are marketing, accounting, and other business related people more unhappy working at technology companies than at business driven companies?"

    --
    Turn s60 photos into awesome videos with mScrapbook for all S60 3rd edition phones!
  104. Toilet users by WhyDoubt · · Score: 1

    But then again, very few plumbers have to deal with users who consistently download BonziBuddy, blindly click on suspicious email attachments and use their cd trays as cupholders.

    No, but they do have to deal with problems caused by 'users' who consistently forget that #1 = 1 flush, #2 = 2 flushes. Stupid low-flow toilets... (And no, IANAP)

  105. philosophical thoughts on IT industry by Ubergrendle · · Score: 1

    The way I see it, IT is not very well respected and probably never will be.

    As an IT worker, you have one of two options -- work for a pure tech based company, or work as an IT enabler for another type of business.

    In the first case, you're a slave to the IPO culture. Bigger, faster, deliver yesterday. The lifespan of an IT company is measured in months or years, not decades. Your skills are constantly expiring (e.g. product lines end; certifications expire), much moreso than a traditional professional industry like engineering, medical practice, or law. The hours are bad, you're a disposable commodity (moreso than in other industries) and the lifestyle habits that are part of your work culture are unhealthy at best (long hours, fast food, sedentary, caffeine, smoking). Turnover is tremendous, burn out is common, and you're usually on contract. You get paid well, but probably have a brutal commute or even work in another city. And you can alternate from being highly in demand to unemployable in as little as 6 months.

    If you're an IT enabler in a traditional business (like me), it has a few added benefits, but also some additional drawbacks. You're not the core of the business, so your costs are always scruitinized to ridiculous levels. You're not part of the decision making process that has huge impacts to how you do your job. Your bosses don't understand what you do and don't value your skills as much as their own, so you spend as much time managing the relationship as you do with delivery. Usually you're handcuffed to older legacy technologies as well, which means your skill development is held back and you're not cutting edge. On the plus side, you get some additional career stability to the pure IT shop since the business has a more traditional lifecycle. HR hates you, since you're a special skill and throw the compensation scale out of whack.

    There are lots of benefits to working in IT, but sometimes the stress and career instability and social costs are just not worth it.

    --
    John Maynard Keynes: "When the facts change, I change my mind. What do you do?"
  106. Management makes all the difference by ZoneGray · · Score: 1

    Having decent IT management makes all the difference.

    Some are little more than PHB's who listen to what management asks for, and tells the techs to do it, no matter how little sense it makes. Some think that becasue IT folks are on salary, then their time is free. They just want to shift the blame off their shoulders onto somebody else's. Typically, they're hated by both users and techs.

    On the other hand, some are proactive among management, they don't let the users design the system, and they care about how much time is spent solving a problem, and they care about the quality of the solution. These managers are loved by both the customers and the techs.

    My guess is that about 1 in 7 IT managers are the latter type, and they're the ones with the happy staff.

  107. 3D by HarveyBirdman · · Score: 1
    they're full-blown people

    I've heard that can make people happy as well.

    --
    --- Ban humanity.
  108. Re:Become happy : switch to Linux! by DaHat · · Score: 1

    That's the problem though! You assume that because you are relatively safe now that you always will be!

    The message you quoted... couldn't something like that be easily disabled/removed?

    While running as root/admin may be unsafe on most systems, the reason that the default user of a Windows machine is part of the Administrator group is because it's simple! A user doesn't have to worry about re logging in or changing their account to do their daily functions.

    Such could easily be done under Linux as well. Don't you see it as at least possible that a custom distribution may have a user run as root by default and not have such a message as you referred. Suddenly, the protection which you gave to Joe Luser is no more.

  109. This is in the UK by eples · · Score: 1

    Slashdotters please note that the study cited was performed in the UK.

    From the article: Forget lawyers, accountants and architects, when it comes to happiness, Britain's vocational workers 1 are the ones with the biggest smiles on their faces.

    --
    I'm a 2000 man.
    1. Re:This is in the UK by easter1916 · · Score: 1

      Good point. If the same study was performed in the US, I suspect the overall happiness numbers would be higher. Americans are generally more optimistic, I've found in my five years here, and also enjoy a higher standard of living (yes, yes, I know quantity doesn't mean quality but material wealth certainly helps).

    2. Re:This is in the UK by IrRegEx · · Score: 1

      It must be the rain. The Seattle syndrome...

      --
      #|
  110. I'm glad I made the right decision... by rampant+mac · · Score: 1
    I went to college for IT / Business Management and had trouble initially finding a job in my chosen field. I was previously active duty military with a background in logistics and by dumb luck, landed a civil service job with the government.

    Yes, going to college was essentially a complete waste. Very little of the knowledge I gained is going to good use. I haven't programmed in C or C++ in 3 or 4 years. The money's OK (it's the most I've ever made) and the hours & job responsibility (or lackthereof) simply kick ass.

    Thinking back on it, I'm almost GLAD I never landed a job in IT.

    --
    I like big butts and I cannot lie.
  111. IT is a step-parent job... by havaloc · · Score: 2, Insightful

    You have all the responsibility, but none of the authority.

    1. Re:IT is a step-parent job... by Sloppy · · Score: 1

      You shouldn't accept such responsibility. Of course it will lead to unhappiness.

      --
      As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
  112. And Sheesh, we're doing better than butchers! by sammyo · · Score: 1

    Looks like real iffy stats to me, but I'm
    glad I didn't choose teacher, butcher or accountant.

    Position Profession Vocational/Academic % Very Happy
    1 Care Assistants Vocational 40%
    2 Hairdressers Vocational 32%
    3 Plumbers Vocational 32%
    4 Chefs Vocational 30%
    5 Florists Vocational 20%
    6 Chartered Engineers Professional 18%
    7 Lawyers Professional 16%
    8 Mechanics Vocational 14%
    9 IT Specialists Professional 14%
    10 Scientists/R&D Professional 14%
    11 Secretaries/receptionists Vocational 13%
    12 Butchers Vocational 12%
    13 Builders Vocational 10%
    14 Teachers Professional 8%
    15 Architects Professional 8%
    16 Electricians Vocational 6%
    17 Accountants Professional 4%
    18 Pharmacists Professional 4%
    19 Media Professional 4%
    20 Estate agents Professional 4%

    1. Re:And Sheesh, we're doing better than butchers! by Rude-Boy · · Score: 1

      That teacher statistic seems wrong to me.

      I come from a family of teachers (at least 10 among family and close friends), so I know a ton of them and most seem to really enjoy their jobs. Sure they hate getting jerked around by the government, but other then that they seem pretty satisfied.

  113. An HMO was sued on this by purduephotog · · Score: 1, Interesting

    They lumped all the "Extremely Satisfied", "Satisfied", "Somewhat Satisified", and "Not very Satisfied" together, and excluded the "Pissed off" catagorey.

    They published the results as "99.7&% customer satisfaction" with their HMO plans.

    Seems people found it a bit misleading and misrepresenting.

    (yes I'm sure I have the catagories wrong, but it was the 4 out of 5 options, and the percentage might be off too but it was definately up in the suspicious range)

    1. Re:An HMO was sued on this by Daniel+Dvorkin · · Score: 1

      LOL! Yeah, somehow that doesn't surprise me.

      --
      The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.
  114. People in their 20's are always "unhappy" by GangstaLean · · Score: 1

    A lot of people in their 20's are unhappy anyway, and I bet that if you look at IT pro's that are older, with families and in stable jobs, you'd find plenty of happy people.

    You come out of school and the world treats you like you're a shit, made to do shit work. they resent you even more because you're clocking more dollars than most other people because you have the debugging / problem solving skills that demand a higher salary. still, you can't get no respect. that's enough to make anyone unhappy.

    most people don't find their groove until they're in their 30's, when they really start figuring out what's important to their lives, start settling down and stop worrying about the general bullshit in life.

    I'm an IT pro and definitely getting out. mostly because i feel like i've hit the limit of learning, and just am not interested in going deeper. I'm going back to school and getting into the energy business. there will be lots of problems to solve in the next 10 years, it's important for the world (and the U.S.), and there will also be money (yes, money is nice).

    Also the IT industry has hit a plateau, as far as I'm concerned. a lot of the really cool revolutionary stuff has been done. I saw an ad for FFXI last night, and they were advertising a 40 GB HDD in the package. Who the fsck would know what that was 5 years ago? Just like that, IT has revolutionized the fabric of society. For me, it's time to move on.

    --
    -- Bird in the Bush: The Renewable Energy Blog http://www.birdinthebush.org
  115. WRONG! by cnelzie · · Score: 1, Flamebait

    First off, it is the IT Department's fault if the users are able to install Bonzai Buddy onto their computers and it hoses the system.

    Secondly, it is ALSO the IT Deparment's fault if the network is hit with ANY of those Email worms. I am the entire IT Deparment at the company I work for and you know what?

    We haven't had ONE single case of any of the recent Email worms making their way into our network. You know why? Because I have done my friggin' job. All of our corporate Email is sent to our mail servers from an outside 'mail scrubbing/spam stomping' outsource company. Due to my forsight, we haven't seen a SINGLE copy of those worms enter our network even ONCE!

    If I worked as head of IT at any other corporation, I would find it COMPLETELY unacceptable that the users could do anything to install applications onto their PCs. I would find it entirely unacceptable, if our users were compromised by an Email virus. I am not exactly saying that friggin' heads would roll, but it would be pretty darn close to that.

    --
    If you ignore the other uses of a tool, does that make the tool less useful, or you less useful?
    1. Re:WRONG! by Anonymous Coward · · Score: 0

      Your head (Read:ego) is far too large.

    2. Re:WRONG! by sphealey · · Score: 2, Insightful
      If I worked as head of IT at any other corporation, I would find it COMPLETELY unacceptable that the users could do anything to install applications onto their PCs. I would find it entirely unacceptable, if our users were compromised by an Email virus.
      Um, that depends a bit on the corporate culture and the attitude of the guys at the top of the pyramid. Ever work for a company staffed entirely with "nothing gets in our way; we can break down any brick wall"-type people? Such people do not accept limitations on what they can do with "their" computer. And regardless of what policy document the boss agrees to sign and distribute, he actually rewards the people who violate the policy to "get the job done".

      Now, how does your theory apply there?

      sPh

    3. Re:WRONG! by JDBrechtel · · Score: 1

      Not all places are well run machines. At some places higher-ups demand more access to their machines, and they also do so for their "friends" who aren't above you. Often times this makes implementing Group Policies at all useless. Filtering out viruses is easy enough, but if/when Exchange/NAV acts up and just decides to STOP BLOCKING FILTERED ATTACHMENTS (it happens) for even a few minutes...Joe Idiot decides "oh it's an attachment from someone I know, it's ok to DOWNLOAD AND EXECUTE THE PROGRAM"

      Don't get me wrong, if the company from the ground up is well ran then your post is true, but sometimes that isn't the case.

    4. Re:WRONG! by Anonymous Coward · · Score: 1, Insightful

      If I worked as head of IT at any other corporation, I would find it COMPLETELY unacceptable that the users could do anything to install applications onto their PCs.

      Never work for a software development company. Try to impose that stuff, and you would be lucky to escape the building with your life. No installing applications? Great...no testing.

      I find that kind of policy generally stupid anyways. Perhaps I would impose it for people like secretaries, but there are PLENTY of good reasons to let people install any software they want. If you implemented that kind of policy and somebody wanted to install a piece of software, what would you do? Install it for them? What if people wanted new software installed five times a day. Guess what...while they're waiting for you to arrive they're going to get annoyed. When you do arrive, guess who they'll take it out on. You, of course. So now you're back to the same situation as before, except now even the people that know what they're doing are mad at you.

      No, sorry. That policy is OK sometimes, but it is stupid to think it should be universal.

    5. Re:WRONG! by Anonymous Coward · · Score: 0

      your grasp on reality is missing...

      maybe if you work with a bunch of mindless automatons, that strategy might work... but it would never work for any real development team...

    6. Re:WRONG! by Dr.Zong · · Score: 1

      I agree with the other posters to this comment.

      You can't apply your logic to everywhere. Try working for a bunch of lawyers. If I try to impose a limitation on what they can install to their PC, yeah, I wouldn't be employed too darn long I'll tell you that.

      The best I have been able to do is install a firewall on the mail server, stop those little nasty's from making their way in via email - and you know what, I look like God (or whichever deity you believe in) for it.

      Unfortunately, as much as I want to block the desktops from extra apps beyond my image, I can't. I can control the possible viruses via centralized/desktop antivirus and on the mail server before they hit our network, but thats about it. If something happens, I just reimage and let the profile reload from the server and be on my way. I don't even bother with AdAware/Spybot or whatever anymore. Reimage, thats it. 15 minutes and I am out of the cube, hell, most times I can start the image process right from my desk while drinking coffee, and log in remotely when done to verify.

      It's a fact of life... not every environment can be tightly controlled, nor should it really, if you have backup plans in place, you should be able to allow the users a little fun with their desktop - as long as they are fully aware that if anything, even in the slightest goes wrong, you reimage back to square one without so much as a second thought.

      --

      Party?!? What kind of party is this? Where's the damn keg?
      Virtus Junxit Mors Non Separabit
    7. Re:WRONG! by cnelzie · · Score: 1

      That's when you craft the policy in such a way to show how protective the policy is to the company. Unless the Legal and Accounting departments are filled with complete morons or people whose ethics were surgically removed a properly crafted policy will show the wonderful benefits of protecting the company from lawsuits and from unanticipated costs from said lawsuits.

      Illegal software and Virus infections cost companies thousands to millions of dollars each year. Having a solid policy in place that significantly cuts down on that happening is probably the most important job that an IT department head can institute.

      --
      If you ignore the other uses of a tool, does that make the tool less useful, or you less useful?
    8. Re:WRONG! by armentage · · Score: 1
      "Real" developers don't fall for worm emails nor install trojan apps.

      The ones that do are "Jackasses" and you need to impose your iron will on them, like any secretary or executive.

    9. Re:WRONG! by kin_korn_karn · · Score: 1

      there is a happy medium.

      I don't like being told that I can't install software if I need to. There are some non-corporate-standard tools that I use (cygwin is a quick example) that allow me to be far more efficient than the corporate software set alone will allow me. If this is kept from me, my job is quite a bit harder to do, and that has an impact on what I deliver to the company.

      Also, our management goes by the phone system time for scheduling, while the IT department forces a sync with its servers on login, which are always at least 5 minutes behind the phone system. This messes with our calendars and meeting notifications. Maybe we shouldn't depend on Outlook to tell us when our next meeting is, but we all do here. If I'm not allowed to set my PC clock to the correct time, that slows down daily operations to an extent, though I admit it's mainly an inconvenience.

      I understand the need to lock down the machines of temps and the barely-computer-literates, but we're a software development department. We know what we're doing. We know not to install Bonzi Buddy by choice, and what Gator is, and what that trusted software window is that pops up when something's trying to bone your machine, and not to open attachments.. don't treat us like idiots.

    10. Re:WRONG! by Spoing · · Score: 1
      1. Also, our management goes by the phone system time for scheduling, while the IT department forces a sync with its servers on login, which are always at least 5 minutes behind the phone system. This messes with our calendars and meeting notifications. Maybe we shouldn't depend on Outlook to tell us when our next meeting is, but we all do here. If I'm not allowed to set my PC clock to the correct time, that slows down daily operations to an extent, though I admit it's mainly an inconvenience.

      Which clock is synced to the official time for your area?

      The phone system

      The network

      Both should be the same, within at most a few seconds, not 1, 2, ... or 5 minutes off. Both have mechanisms to sync to 'atomic time' automatically. If your phone and network admins can't be bothered to do something about that...the problem you have is social not technical.

      --
      A firewall can not protect you from yourself. Turn off what you do not need. Do not use the firewall to do your work.
    11. Re:WRONG! by advocate_one · · Score: 1
      "Ever work for a company staffed entirely with "nothing gets in our way; we can break down any brick wall"-type people? Such people do not accept limitations on what they can do with "their" computer. And regardless of what policy document the boss agrees to sign and distribute, he actually rewards the people who violate the policy to "get the job done"."

      then it's time to sic a BSA audit onto them then...

      --
      Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
    12. Re:WRONG! by kin_korn_karn · · Score: 1

      I'm not sure which is the official time. Yes, I know they should be the same. I have no say in that, though.

    13. Re:WRONG! by Spoing · · Score: 1
      1. I'm not sure which is the official time. Yes, I know they should be the same. I have no say in that, though.

      Neither do I here. The network is right, but the phone system has 'official project time' (about 6 minutes fast). Drives me nuts...

      --
      A firewall can not protect you from yourself. Turn off what you do not need. Do not use the firewall to do your work.
    14. Re:WRONG! by RESPAWN · · Score: 1

      If I worked as head of IT at any other corporation, I would find it COMPLETELY unacceptable that the users could do anything to install applications onto their PCs. I would find it entirely unacceptable, if our users were compromised by an Email virus. I am not exactly saying that friggin' heads would roll, but it would be pretty darn close to that.

      Except, sometimes you may work for a corporation where their (poorly written) custom applications are not multi user aware, but are being used in a multi user environment... meaning that sometimes the easiest thing to do would be to give the user full access to their computer so they can use the damn programs.

      --

      If Murphy's Law can go wrong, it will.

    15. Re:WRONG! by (C)0N0(R) · · Score: 1
      Both have mechanisms to sync to 'atomic time' automatically.

      Actually, most non-ip phone systems have to be set manually. Some will keep the time in the event of a power failure, but will be behind by the elapsed time of outage.

      --
      The light at the end of the tunnel is a train.
  116. Then or Than by jaymz666 · · Score: 0, Offtopic

    Of course, it should be noted that by and large IT professionals earn more money then most other jobs

    Q. What is the difference between then and than?
    A. These two words are quite different!

    Their only similarity is in the way they sound. Than is used to compare or contrast things, as in "He is a lot smaller than his older brother." Then refers to time or consequence: "And the Canaanite was then in the land" (Gen. xii. 6.); "If all this be so, then man has a natural freedom" (Locke). So if one thing follows or results from another, use then.

    Than is also used before a pronoun, as in "Paul loves pizza more than me."

    Than or Then?

    Than is a conjunction used with comparisons. It rhymes with pan.

    Then is an adverb that refers to time. It rhymes with pen.

    Examples: He likes you more than me.

    First you take a cup of flour, and then you sift it.

    1. Re:Then or Than by dentar · · Score: 1

      ..and you know what gets on MY nerves? APOSTROPHE ABUSE!

      --
      -- I am. Therefore, I think!
  117. Tradesman vs. Proffessionals by BobRooney · · Score: 2, Interesting

    I've worked on both sides as a fence when I was in college. I was working towards a Comp Sci Degree at SUNY Stony Brook while working in Swimming pool construction. After entering the workforce as a professional, things like "Mandatory unpaid overtime" and staring out the window on nice days definitely makes me long for the simplier life of digging trenches, plumbing and falling into rich people's pools.

    Here's the short list of why I think working in the trades would be better than my current profession (not that I'd switch).

    1. Dress code: There isn't one. Paint splattered jeans and raggy sun faded T-shirts are perfectly acceptable.

    2. More work = more pay. Whether it be doing more jobs in a day or just working more hours you are compensated in a linear fashion for your efforts.

    3. Job market (read job security). There are never enough construction workers, plumbers, pool builders and an accute shortage of good ones.

    4. Learn the trade then start your own business. While IP laws technically apply to business practices, once you learn how to be a plumber and how to deal with customers it isn't a huge leap to strike out on your own with the tricks of the trade you learned from earlier employers.

    Everything is a tradeoff and its nice to know that if I were in a tragic accident leaving me a paralyzed Christopher Reeves style I could still perform my job (although typing would be a little more complicated).

    You don't see many paralyzed construction workers on the job site. Although there were a lot of landscapers smoking dope, but that's neither here nor there.

  118. the biggest reason is by Anonymous Coward · · Score: 0

    Microsoft to me - and no I am not microsoft bashing. their software creates bad habits.

    i.e just reboot to fix it. click on anything and it will run.

    this has created dangerous situations and is the main reason I got out of the desktop arena.

    I am strictly server now and love it. I do occansionally run into the lost user but I don't give him a login until they go to unix class.

    One clue I have is when they ask how to telnet.

    Computers should be like anything else car, power tool, etc. - if don't learn to use it properly (not microsoft's way) don't use it at all or you could get hurt.

    this might take us back a few year as far as people using computers but the end result will be that everybody can advance more quickly once they have the basics in.

    and if they don't want to learn properly then don't use it. pure and simple.

    doesn't a nurse learn how to give people shots and how to read an iv label. well this should be the same way - otherwise there will be grave consequences - i.e power outage in the northeast.

    thanks for listening.

  119. Hey.. I am part of that 1 in 7 by MrJerryNormandinSir · · Score: 1

    I made a move 2 months ago. I used to work as a
    consultant for several state agencies. A friend of
    mine informed me about a pretty cool position opening up at one of the premier juice companies.
    I'm now the Linux Systems Specialist there. They are truly cutting edge with EMC San, VMWARE, Oracle
    9i and 10g. It's fun here!

  120. ZDnet got ranking wrong by Anonymous Coward · · Score: 0

    according to the original article that ZDnet ripped off ( linked to in TFA ) we're number 9 of 20, not 19. 19 is media. Apparantly, we're marginally above average. huzza.

  121. money != happiness. by Anonymous Coward · · Score: 0

    > Of course, it should be noted that by and large IT professionals earn more money then most other jobs - which I suppose is once again a warning of money != happiness. Speak for yourself. I'm by and large OK with my work, but 10+ years into it I'm making $30K, about half what the trade rags say someone with my certs and experience would usually be making. It matters where you are, and I loathe the idea of living in an urban megalopolis.

  122. 90% of all statistics are useless! by llZENll · · Score: 2, Insightful

    1/7 are very happy? so the other 6/7 could be only happy, while the plumbers could have 2/3 very unhappy, i know this probably isn't the case, but it's just an example of how these stats are useless unless you look at everything.

    also your conclusion shouldn't be that money != happiness, it should be that generaly the more you make at your job the less likely you are to like it, your personal life may be very happy, which is the definition that counts for 99% of people ;)

  123. 8% of teachers are happy??? by 192939495969798999 · · Score: 5, Insightful

    I find it even more disturbing that only 8% of the people responsible for education are happy with their jobs. Maybe if they were happier, more people would be learning in school & wouldn't be such morons to us I.T. people at work. OR, perhaps the stigma behind being able to learn & answer questions as "stupid" should finally die, so that people can actually learn at school and not feel "dorky" because they are learning, thus again allowing them to gain some sense & not be morons later in life. I explained one of my work-related problems to a 6th grader who is nearly failing out, and even he was able to see how easy the probs would be to fix for those in charge. Something is wrong if the failing gradeschooler has more common sense than a college grad PHB.

    --
    stuff |
    1. Re:8% of teachers are happy??? by Kjella · · Score: 2, Insightful

      IT Professionals have to deal with the great idiot masses.
      Teachers have to deal with the great, immature idiot masses.

      I'm not suprised. I would never consider a job in teaching unless it was at university or college level. I know the kind of pupils we used to be, and I hear discipline is worse now than before. No way. No fucking way.

      Kjella

      --
      Live today, because you never know what tomorrow brings
    2. Re:8% of teachers are happy??? by Anonymous Coward · · Score: 0

      Amen brother. Instead of 1 trillion dollars going to a failing war on drugs lets put it towards the "war on ignorance". Which by the way this country is losing terribly.

    3. Re:8% of teachers are happy??? by DrFalkyn · · Score: 3, Insightful

      Having taught as a permanent substitute in public schools and having a close relative who is a teacher, I think I have some insight into this.

      1) You take on the burden of society's failure to instill basic virtues in children like respect, patience, discipline, etc.

      2) There is almost no "down time" on the job, you always have to be looking out for the kids to make sure that they aren't talking, fighting, vandalizing, cheating, etc. You do have a planning period but you almost always work through it to keep up. If you miss something, that makes you look bad.

      3) Expect to work 12-14 hour days during the school year if you want to get everything done properly. Including after school meethings with , students that want free tutoring after not paying attention in class, and parents who think their kids deserve better grades. The "summers off" thing in s whole myth. You get maybe 2 weeks and they you have to start attending inservices and possibly classes (most of the time at your expense) if you don't want to look like a slacker.

      4) For individuals with a college degree and the amount of work and stress involved, the pay is pretty measly

      5) Unless they go into administration, there is just about no room for advancement Yeah, your pay increases by about 2% every year, regardless of how good or poor a job you do. Whoopdeedo.

      6) The administration often kowtows to pushy parents - changing grades, not supporting disciplinary measures, etc.

      7) You get blamed(maybe just collectively) for the education failures of public schools

      I'm not sure what the solution to these problems are. I wouldn't advocate going to back to the 1950s with uniforms and switches etc. but I do believe that parents don't pay enough attention to their kids during the critical ages, probably because both parents now work, and for longer hours. And the school system pays the price. I wasn't perfect when I was younger, but if I tried to pull some of the stuff they try now I would have been whapped upside the head.

    4. Re:8% of teachers are happy??? by HungWeiLo · · Score: 1

      Teach the honors track or IB. But then you'll have to write 15 recommendation / scholarship letters per week.

      --
      There are a huge number of yeast infections in this county. Probably because we're downriver from the bread factory.
    5. Re:8% of teachers are happy??? by gid-goo · · Score: 1

      Jesus, this got rated a 5? Teaching is the one of the shittiest jobs around. Assholes continually screaming about the union being terrorists. If the state or federal gov't has a shortfall in the budget they get shitcanned or their wages get cut. Everybody expects you to be a glorified baby sitter, at the same time teach their shitty little kids and every parents favorite punching bag. You get to see the internal beauty of the atomic family - child abuse, spousal abuse, malnutrition, racism - and its your responsibility to do something about it! School boards, parents and administration placing greater emphasis on the football program than on the actual education. In many places teachers can't even directly access the supply cabinets for materials like paper and pencils without getting an administration type to unlock the cabinet. And talk about politics. Shit, school systems are nasty, nasty places. Teaching is probably one of the shittiest jobs in America and it takes an incredible person to be able to actually teach and deal with the bullshit without burning out in a few years.
      gid-goo

    6. Re:8% of teachers are happy??? by Medieval_Thinker · · Score: 1

      Speaking as a teacher, I would have to say that the 8% satisfaction rate is probably pretty close.

      Teaching requires a pretty complex skill set. It is not enough to be adept at math. You have to have communication skills and an ability to work with people. People who can't manage classrooms or talk to parents are going to hate going to work.

      People who have not spent much time in the classroom often entertain the fantasy that they could be effective teachers. It is a much tougher job than many realize, and the washout rate is high for those who have gone through teacher ed programs.

      In many ways it is a vocation. Not everyone gets the call, and not everyone can find satisfaction in the classroom. People get trapped by circumstances and decide to serve out their tenure processing worksheets and bitching in the lounge.

    7. Re:8% of teachers are happy??? by Anonymous Coward · · Score: 0

      Mod this post up!!!! My spouse is a teacher in a Wheaton, Il high school; this post is SPOT ON. Here's an example of lax school discipline:: there was a freshman student that was CAUGHT stealing another student's Ritalin prescription, and SELLING these pills to other students. The administration decided to give the kid a week's suspension for this infraction. THEN, the kid's parents wanted to take the kid out of school for a couple days so that they can go on a hiking vacation in Europe, so the administration decided that those couple of days should be part of the week's suspension.

  124. Only one in seven? by Tuxedo+Jack · · Score: 1

    Meh.

    I'm fortunate to be that one.

    I work as a netadmin (Windows, unfortunately) at an elementary school. My problems aren't that big - just kids downloading junk onto every machine in sight, teachers not knowing to turn off the Preview Pane, teachers opening attachments willy-nilly, maintaining a five-lab, 8-OS campus, and maybe five hundred PCs and old Macs.

    Wait, who am I kidding? My job's great, especially since I'm still in college, and my fees aren't too high for the work I do.

    Plus it's a five-year contract with no escape clause on their side. That kinda helps.

    --

    Striking fear in the authors of godawful fanfiction, I am here, appearing in darkness, Tuxedo Jack!
  125. Different situations by mytec · · Score: 5, Insightful

    How many of us in IT want to do a *good* job? How many of us would like to show what we can do and the quality by which we can do it? Alas, how often is the time there? Instead you do your second best, if you are lucky, to meet insane deadline.

    Contrast this with a hairdresser or any of those other positions. Those people are hired to attract customers. Take for example a plumber. When something breaks most people will trade time for a proper fix so this doesn't happen again. Those people can take pride in their jobs and are generally expected to exhibit their creativity.

    Very few in IT are in a position to take their time to adhere to best practices when managers are screaming as a group to have *something* now and not later. When their desire to rush doesn't work out, who is to blame? Not them! At the end of the day it is hard to feel good about whatever you've done especially when you know if you had a bit more time you could have done a better job.

    1. Re:Different situations by Mxyzptlk · · Score: 1
      Ok, define how you do a good job in IT for me. Many confuse that with slavishly following RUP or with putting up watertight doors between the programmer, and the manager or customer.

      For me, a good job is when you've made your customer happy, and I try to do this by ...

      • Maintaing a democratic attitude towards the customer. If I, as the developer, have too much power, then it will probably result in a technically heavy project which a) does not fulfill the customers needs, and b) use advanced and untested (and therefore error prone) technology.
      • Trying to be as painfully clear as possible with every requirement. The goal is to fulfill the customer's requirements - both stated and not stated / implicit.
      • Know when I know something, or when I don't know something - somebody else knows better, so let that person write down requirements and translate them into something that I understand.
      • Understand group dynamics - why is your manager screaming? Perhaps it is not because of a specific problem - perhaps it is about the pecking order? Learn about Myers-Briggs Type Indicator, or FIRO (Fundamental Interpersonal RelationshipOrientation) by William Schultz.
      • Sit down together and discuss priorities - how does functionality, quality, and time schedule conflict with each other?


      You can do a good job (i.e. one that you and your customer are satisfied with), on time, and with a pat on your back.

      If you still can't do it, hire me as a consultant, and I'll help you solve your problems.
  126. Re:Become happy : switch to Linux! by Daniel+Dvorkin · · Score: 0, Offtopic

    Oh, it's entirely possible that a specific distro could run the user as root by default -- IIRC, Lindows already does this, which strikes me as an incredibly bad idea, but that's Michael Robertson's problem. And given that fact that Lindows has so far generated a lot of publicity but very few sales, I'm not too worried about it. Let a thousand flowers bloom; most will wither and die.

    What I hope to see happen is for desktop-oriented Linux distros to follow the Mac OS X model. Apple has done a beautiful job of integrating Unix security with the Mac's traditional ease of use. The key features are:

    - The first user on the machine is set up as admin by default; this is not the same as root. Other new accounts on the machine are by default standard user accounts.

    - Root access is disabled by default, and requires a few minutes of work by somewhat who knows what they're doing to enable. Once enabled, it's available by the usual "su" at the command line. Note that there is just about nothing you can do from the GUI that requires root access, ever.

    - 99% of normal operations never require admin access. About the only common task that does is installing software that modifies security or other vital system settings. A dialog box pops up and asks for the admin password. Non-admin users don't get to do this, of course, but the idea is that someone with access to the machine is an admin and can take care of it.

    The result is a secure, easy-to-use system that blocks just about anything dangerous coming in from the outside world, but lets users do everything they need to do. IMO any Linux distribution that adopts this model, and implements it well, will do very well in the market.

    --
    The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.
  127. Re:Bonzai Buddy beats poop anyday... by Dun+Malg · · Score: 1
    Bonzai Buddy beats poop anyday... at least I would tend to think so.

    But then again maybe not according to the stats...

    I suspect the one in three plumbers who are happy are the ones who have two unhappy younger plumbers working under them who get to do the poopy work.

    --
    If a job's not worth doing, it's not worth doing right.
  128. Plumbers' money = happiness by Anonymous Coward · · Score: 0

    Union plumbers make a good 80G+ a year and have to deal with real pathogen viruses, cup holders in the sewer and over used condoms suck in the toilet.
    Most of them are happy though. Make you wonder if it was all worth it.

  129. WTF? (Re:Overwork makes people unhappy!) by cascadingstylesheet · · Score: 1

    France and Germany both seem to have much more liberal hours-of-work and vacation policies. So what if you make a bit less money if you aren't beating yourself to death trying to claw your way ahead?

    We currently have unemployment problems in the US.

    Compared to France and Germany? Are you sure?

    1. Re:WTF? (Re:Overwork makes people unhappy!) by Politburo · · Score: 1

      US unemployment is probably about on par with EU unemployment. However, the US does not keep accurate unemployment statistics so it is impossible to verify. For example, in the US, if you are unable to find work for a period of time, and "stop looking for work", you are no longer considered unemployed. Also, the US considers "under-employed" people (people who want a full-time position but are currently working a part-time position) to be fully employed.

    2. Re:WTF? (Re:Overwork makes people unhappy!) by Kohath · · Score: 1

      This is not true. The US keeps a seperate statistic for "discouraged" workers. There are also estimates for the underemployed.

      There's not some magic "hidden" factor that makes the actual unemployment number into the one you want it to be to support your argument. Saying there is without producing it is either self-delusion or dishonesty.

  130. 4 out of the 7 got in for the money... by syslog · · Score: 2, Insightful
    I work with and manage developers (I am a developer myself).

    There are 2 kinds of developers - the ones love and understand developing - and the ones who really don't get it, and just got into development to make money during the go go dot com days. You know the type - the ones who don't understand even basic concepts like hashtables - the ones who make you grind your teeth noiselessly at having to put up with their ineptness.

    I am pretty sure a large portion of those unhappy IT people are the latter kind of developers. They won't find any sympathy from me, I have had to deal with too many of them.

    Just my $0.02 -naeem

  131. 99% of the time it's not the job by ttyp0 · · Score: 1

    Remember, people don't usually hate their job, they hate their boss.

  132. ObOfficeSpace by CrazyTalk · · Score: 1

    "We don't have a lot of time on this earth! We weren't meant to spend it this way. Human beings were not meant to sit in little cubicles staring at computer screens all day... filling out useless forms... and listening to eight different bosses drone on about mission statements."

    1. Re:ObOfficeSpace by TheGax · · Score: 1

      Why we all work in IT... Peter Gibbons: because I'm a big pussy... which is why I work at Initech to begin with.

  133. money != happiness by Quill_28 · · Score: 1

    I agree, but I bet if you asked 99.9% of people if they received a large chunk of money would they be happier, they would say yes.

  134. That's what IT professionals do! by Junks+Jerzey · · Score: 2, Insightful

    But then again, very few plumbers have to deal with users who consistently download BonziBuddy, blindly click on suspicious email attachments and use their cd trays as cupholders.

    Plumbers have to deal with people who flush super balls down the toilet and turn off the heat during winter break, causing pipes to freeze and burst. Do plumbers complain about this? No! That's how they make a living!

    1. Re:That's what IT professionals do! by Hideyoshi · · Score: 2, Insightful

      But plumbers get paid per call-in, while IT workers don't. If they did, you can be sure job satisfaction would be a whole lot higher than it is.

  135. Its not always users by Stone316 · · Score: 3, Insightful
    There are alot of people in IT that shouldn't be there. I have the fortune of working in the IT organization of our company. I had to explain to a co-worker how to use a 56k connection.. He kept asking me how he was supposed to hook it up to his Cable modem. Took about 10 minutes to explain to him. Get this, he's on call for our critical databases.

    It's not the work that makes me dis-satisfied with IT... 90% of the time its caused by my fellow IT colleagues. Am I alone?

    --
    "Thanks to the remote control I have the attention span of a gerbil."
    1. Re:Its not always users by Anonymous Coward · · Score: 0

      Try working in an IT shop with a union.

      My worst users are our "development" staff.

      Sheesh, I actually had someone ask me how to use fucking find the other day. No, not the "how do I find a file names...", but the "how did you find that word on a page....ohhhhh".

      Bah. It's okay to hire retards, just have the balls to fire them.

    2. Re:Its not always users by Anonymous Coward · · Score: 0

      You are not alone. That's 100% of the problem I have with IT. I can tell because when I'm moonlighting doing IT work on the side and I'm my own boss, I can happily work away. (Although the fact that my DSL keeps going out has been causing me some stress in that regard lately.)

    3. Re:Its not always users by laddhebert · · Score: 5, Interesting
      Right, he's on call for critical databases, not WAN connections. How is his DB administration performance?

      One of the things that boggled me when I first got into Systems Administration was how a lot of admins were roped into just a couple of different tasks and knew absolutely nothing outside of that realm. Sure, they have college degrees and no doubt are intelligent people, but I couldn't fathom how they didn't have the desire and tenacity to learn it all.

      See, I was new and hungry. Everything around me I wanted to learn and did to the best of my ability. I got great enjoyment from my job. I got to travel, I was paid well, and things were good.

      As time passed on and the years seemed to blend together, something changed. I started noticing little things about my career... One thing was job growth..career growth.. Where was I going ? Did I want to be a manager? Was there really anything beyond Systems Administration? I looked at some of the veterans in the company, guys that have been here for 20+ years. They are still SA's.. some of them lead projects..some are stuck in their old ways, refusing to learn new technology..refusing to implement anything new. Scared to touch certain things because they are scared it will come crumbling down. Some letting their pride get in the way of good worksmanship. Some of the less technical ones have gone the way of management.

      Do I want to be an SA in 20 years from now? I dunno... I used to read man pages for fun..I don't really find that fun anymore. Can't really pinpoint why. RFC's before bed... Tech manuals like novels. Perhaps I'm burned out... but from what? I'm doing what I've always wanted to do.. Perhaps it is my current company. Maybe I'm not suited for stagnant environments. Maybe it's 8 years of sitting in a 8x8 cubicle , which is in fact smaller than a jail cell.. I've even considered a career change, hell, I'm still young enough.

      -L

      --
      Don't Panic.
    4. Re:Its not always users by Anonymous Coward · · Score: 0

      Don't worry, I hate you too. :p

      TFOAE

    5. Re:Its not always users by Stone316 · · Score: 1

      WAN connection???? Let me guess, you don't know how to use the modem on your laptop either....

      --
      "Thanks to the remote control I have the attention span of a gerbil."
    6. Re:Its not always users by laddhebert · · Score: 1
      Go back to being a PC tech monkey.

      -L

      --
      Don't Panic.
    7. Re:Its not always users by Anonymous Coward · · Score: 0
      1. There are alot of people in IT that shouldn't be there.

      No doubt. I've just restructured a document I'm writing. I noticed that the staff here knows so little that there's no possible way I can 'train' them without writing a 500 page book.

      Examples of things I've removed: How to create an icon on the desktop. Why having an archive of custom software is a good idea (now I'm just telling them to do it). How to check the integrity of MS Access databases from a script ... and that MS Access does not return an error level ... OH, an error level is... ARRRRGH!!!!

      That said, 2 people do know what they are doing, though they are not dumb enough to try and train the others that are basically dead wood.

      (Posting as AC; don't want to harm moderation points...should have given one to you!)

    8. Re:Its not always users by Sergej · · Score: 1

      Perhaps you began to realize how meaningless life actually is. Growth in any direction, be that career, health, creativity, family, whatever ... what for? What do you gain from this growth?

    9. Re:Its not always users by Stone316 · · Score: 1

      Actually, i'm a DBA but we should be able to expect a basic level of proficiency from IT professionals... Should everyone be able to configure a router? No, but you think most should understand how to hook their laptop upto a phone line.

      --
      "Thanks to the remote control I have the attention span of a gerbil."
    10. Re:Its not always users by GPLDAN · · Score: 1

      Uh oh, girl fight!

    11. Re:Its not always users by Anonymous Coward · · Score: 0

      stone316, you are dodging THE question: what are his DB admin skills?

    12. Re:Its not always users by laddhebert · · Score: 1
      Then it starts getting philosophical. Meaningless? Or just inconsequential in respect to the next person? I think for me, things get unbalanced - social,spiritual,work isn't evenly divided anymore. It becomes work,work,(social,spiritual)...I was having a conversation with one of the fab engineers where I work, who has been here for 30 years. He said it just seemed like it was yesterday that he started. This guy works from the break of dawn into the night. All he does is work.

      I start to ask myself...what the hell will this place remember of me 6 months after I'm gone? Will they remember anything I've done? They'll forget of course... Now, my family and friends..they won't forget...

      To stay on subject to your reply, I don't think life is meaningless. All I have to do is think about my 10 month old son and I realize life isn't meaningless at all. Or my wife, family, and friends.

      -L

      --
      Don't Panic.
    13. Re:Its not always users by Progman2000 · · Score: 1

      No, you are not alone. Our IT group of 6 supports ~180 users, of which a few dozen are in remote offices around the US. The two people with whom I work most of the time know what they are doing, and can learn new things fairly quickly. They can apply logic to a situation and make rational decisions.

      The three "above" us have been with the company for about 20 years and are terrified of change. They don't learn new things, they "learn" what button to press to accomplish X. They hire consultants when we have in-house staff with more than adequate knowledge and experience. Their "catch-all" fix, whether we truly have a problem or not, is to find an expensive Windows "solution" and deploy it. Note that *cheap* Windows stuff won't cut if for them.

      One of them was the dept. head, but passed that role to another when he could no longer take the stress of micromanaging everyone. The current DH has pitiful communication skills, understands nothing about our systems, and yet still tries to micromanage everything. The third has demonstrated that she can on occasion learn and adapt if needed. She is also the only one of the three who performs useful work on a regular basis.

      The dept. head recently laid off one of my two co-workers as part of a company-wide cost-cutting round, yet they refuse to return the $3k server we just bought and provably do no need or change any of their existing (expensive) plans. They insist that we have no money for anything *they did not propose*.

      I can handle the ignorance and arrogance of the users, but for some reason I expect more intelligence from people in our field.

      So, all venting aside, how does one approach this? I'd like to take this issue to certain Board/OpCom members, but I'm uncertain of how I should bring this up with them. I'm not out to get them fired, but in all honesty I think the company would be better off without one (or two) of them.

      Know of any good (decent?) jobs in the OKC area?

    14. Re:Its not always users by laddhebert · · Score: 1
      LOL.. I see your point stone. All we do on my team is bitch about the incompetencies of the support team. They usually cause us more grief than the users because we interact with them more than the users. I suppose in a sense, they are the users (at least, our team's users). And believe me, we've had our share of n00bville:

      1. "Hey, this iso image isn't booting...see, the iso file is on the cd...it aint booting though"

      2. "Hey, I used the same IP address on all 4 machines on my hub..now nothgn works..I thought I could share IPs on the hub"

      What's even funnier is, just like your fellow dba asking _you_ for his laptop support, this is the support team asking the infrastructure team support for these user tasks.

      -L

      --
      Don't Panic.
    15. Re:Its not always users by Anonymous Coward · · Score: 0

      Really? Exactly how are those people more meaningful than anything else in life? What is it that makes "good" social interactions more meaningful than "good" work? So what if the people at a former company won't remember you after some period of time? Eventually the people in your social circle will die and thus not be able to remember you either. Everything we do in this life is transient, even the huge figures of history eventually become nothing more than unread words on a dusty page buried in the stacks of a library.

    16. Re:Its not always users by Stone316 · · Score: 1

      Hehe, that ISO one is a keeper. :) Its nice to know i'm not the only person out there that experiences the same issues.

      --
      "Thanks to the remote control I have the attention span of a gerbil."
    17. Re:Its not always users by Anonymous Coward · · Score: 0

      Yew dummi, teh iso goes on teh oteher side!!

      Silly db boy! ;P

      TFOAE

    18. Re:Its not always users by Anonymous Coward · · Score: 0

      Unread to you techies, perhaps. Those of us who actually studied philosophy in college have already had to write assignments on this topic. Worthless degree? Well, I've got nothing but a degree in the humanities and I've got a great job, great wife, great kid (he's not a teen yet :), nice social circle, toys and vacations. And I owe it all to deciding I wasn't going to work in a job that demands my soul and pays me in FUD. My friend, I recommend you read some Epicurus. Outside, assuming the weather is nice enough. Life is too short - who cares if there's no meaning in it now or later, enjoy it and your youth while you can!!

    19. Re:Its not always users by Anonymous Coward · · Score: 0

      My point is if you enjoy the work, how is that any worse than enjoying whatever else someone deems important? There is no more meaning in a sunny day than there is in a windowless room humming with megawatts.

      PS - you aren't the only one on slashdot who has studied philosophy. I know the answers to the questions I ask - as much as they can be known, the real question is does the reader know?

    20. Re:Its not always users by laddhebert · · Score: 1
      Perhaps there is more meaning in a sunny day than a windowless datacenter if you don't have a desire to be in the datacenter in the first place. Arg..I just had a funny thought flash through my mind. The 2 different environments I'm talking about here both have suns and too much of it either one rots your brain just the same :) Hah, and on top of that, not all datacenters are totally window(s)less ...

      -L

      --
      Don't Panic.
    21. Re:Its not always users by Sergej · · Score: 1

      By meaningless I meant that it doesn't matter whether you have a desire to learn or not. That's what you're sort of angsting about, aren't you? It doesn't matter if you've solved every computational problem in the world. If you did, you'd probably be remembered, what's the point in being remembered?

      At some point you enjoyed reading man pages; now you earn money and enjoy life by other means. And nobody forces you to work more than is necessarily ... Work is just that - work. Love is work too.

    22. Re:Its not always users by Sergej · · Score: 1

      Sorry, this has actually little do with what I tried to say in my first reply ...

    23. Re:Its not always users by Dredd2Kad · · Score: 1

      No you aren;t alone.

      In my situation, I blame most of my problems on upper managemane not willing to give software development/engineer the time it needs..but there are there are also knuckeheads to my left and right that cause productivity issues too

      For example...I'm sure all of you have known that one coder that is the "alpha male", or at least they think they are. They argue everyything, everythiing needs to follow best practices, everything needs to be over engineered....they know the theory, they fight you all the way, assume the lead on a project...and in reality they can't implement shit...all they have is memorization of thoery couple with bad ideas very loud mouth waiting to get smashed in my my fucking fist :) *deep breath counting to 10...*

    24. Re:Its not always users by Wolfrider · · Score: 1

      --Dude - when's the last time you had a vacation??

      --
      .
      == WolfriderV6 == I'm willing to admit that *I just might* be wrong... Are you??
    25. Re:Its not always users by psetzer · · Score: 0

      To be completely honest, I have a set of CDs with the Red Hat 9 ISOs burned onto them. I figured out that I was doing something wrong after I burned them, but before I used them. It seemed like one file with no directories was an odd way to structure a CD's file structure. Everybody has trouble when they first try something new. Given time and encouragement and the will to do it from both parties you should be able to make anyone a competent user.

      --
      "Anyone who attempts to generate random numbers by deterministic means is living in a state of sin." -- John von Neumann
  136. Games Designers love their jobs by pilotofficerprune · · Score: 1

    Well, maybe not all of them, but I love mine. But to get where I am now I served a long 'apprenticeship' doing all manner of squalid white- and blue-collar joe-jobs from selling to warehouse labour, from operating forklifts to (literally) shit-shovelling. I've been in some awful jobs and it has made me ever so appreciative of the career I have now.

    So when I see IT professionals boo-hooing about their lot, it's hard to empathize. Maybe a few have come up into their careers from tough jobs like I have. But all too many are pampered middle-class lads and lasses who have never known hardship or the desperation that comes with low-paid work. Given the money that even the meanest-paid of them get, I cannot shed a tear for them.

  137. What do you take me for? by Anonymous Coward · · Score: 0

    "What do you take me for, an idiot?" Charles DeGaulle , asked by a journalist if he was happy.

  138. Job security by KimJ721 · · Score: 1

    Plumbers, hairdressers, landscapers, etc., are all jobs that can't be outsourced the way IT jobs can (and increasingly are these days). An electrician in China can't fix the wiring problems in your kitchen. I suspect there may be some job satisfaction stemming from the fact that you know your job will always be there for you.

  139. The Deferred Life Plan by agslashdot · · Score: 2, Insightful
    In "The Monk and the Riddle, Virtual CEO Randy Komisar ( Valley insider, kickstarted TiVO, WebTV, orchestrated the sale of Lucas's Pixar to Steve Jobs, ... ) describes the 2-step process that governs the life of the vast majority -

    The Deferred Life Plan

    1. Do what you have to do
    2. Do what you want to do

    Randy claims the above plan is a surefire recipe for unhappiness, because Step 2, the happy part, will seldom be reached. Step 1 will almost always take up all your lifespan.

    Like most geeks, I started out in IT because I thought I was on step 2. Over time, it got so boring & bland I was certain I was on step 1. When I finally realized I was never going to get to step 2 again, I quit. Now, I'm living the "Whole Life Plan" -"Do what you want to do".

    1. Re:The Deferred Life Plan by tim_bissell · · Score: 1

      The Deferred Life Plan

      1. Do what you have to do
      2. Do what you want to do


      You missed step 1(a) - Do what your wife tells you to do.

      Minde you, most geeks miss it too!
  140. competitiveness... by 8400_RPM · · Score: 1

    One thing that sucks about IT is the competitiveness of it. It seems that you can never sit back and ride on your years of experience or degrees, or certs. It seems the second you stop to take a break, you become absolute. I'm a network admin, and I'm not very happy.

  141. Happy as a pig in shit by Anonymous Coward · · Score: 1, Interesting
    I spent 10 years in IT before earning my current Analyst position. I'm making 140K, but that aint much in SFO. I'm the jerk between the Users and the Developers who writes up all the Use Cases for the Users and Class models for the developers, while forcing both sides to adhere to the RUP or risk my getting medieval on their asses.

    We do J2EE and .NET, and I think I got the job because I was the only person willing to do either one without constant bitching about the other. I avoid the religious wars, because from the perspective of UML, who gives a fuck about what language our stuff is on if it all works?

    IT folks make themselves unhappy.

    We like to think that everyone should see the IT world through our eyes, which is unrealistic and juvenile. Users are stupid. Developers and Tech Support are arrogant. So what? How does that help your company be successful enough not to can your ass and send your job to India?

    Wanna be happy in IT? Shut the fuck up and be known as the most helpful person in the building. Love Java and hate .NET? So what. Keep your opinion to yourself unless asked. I've got a guy working for me who sees saving Java from .NET as a mission from God, more important than taking the occasional shower if it means taking time away from documenting all the ways that C# stole from Java. All he's done is put himself on the top of the layoff list should the Bank go 100% .NET someday.

    Users are stupid because their jobs and their LIVES do not revolve around virus avoidance, bitching about how VB.NET means you have to really LEARN TO CODE, you VB no-array-knowing fuck. They come to work thinking about things in another fucking universe. If I ask a code warrior to whip up a P&L statement in Excel, he'll look stupid too.

    I'm one of the happy ones, because I got through the standard IT bullshit by treating it as what it is. A JOB. Your job is not there to make you happy to be alive, asshole. Its there to keep you fed and clothed and getting laid until you get promoted up to something that gets you better clothes, better food and better women.

    In the mean time, think about how much time you wasted bitching about your religious technology preferences, when you could have been learning something, you no-stored procedure-writing, couldnt-find-a-DAL-if-it-bit-you-on-the-ass loser.

  142. Correllation != Causation by ca1v1n · · Score: 1

    The implication that a lot of people are reading into this is that being in IT makes you unhappy. I am inclined to believe that IT work attracts masochists for whom unhappiness is a critical and defining aspect of their personality. It's not like any of us are actually shocked that there are users who open every single attachment, as much as we pretend to be while bitching about it. We're used to it, and we stick around, because we secretly know that however unhappy we are now, we'd be at least as unhappy doing anything else, and bored to boot.

  143. Comparing Apples to Oranges by kevlar · · Score: 2, Insightful

    Of course, it should be noted that by and large IT professionals earn more money then most other jobs - which I suppose is once again a warning of money != happiness.

    Given that the average IT professional has a college degree, comparing the salary of an IT person with that of a hair dress, plumber or any other trade degree job is comparing apples to oranges. The salaries suck, especially after dumping $100k into your college degree.

  144. Are salaries really higher in IT? by edremy · · Score: 2, Informative
    The contractors (roofers, electricians, etc) in my neighborhood make a lot more than I do, even given that I work in academia. Hell, we've got guys working truck driving jobs who appear to make more than I do. (Don't know details: they might be near-broke, but they've also got a bigger house and $40k pickup trucks while I'm driving a used Honda Accord.) The mover I had going from CA->VA last time claimed to pull >$100K on a 9-month schedule.

    Judging by what the dealer charges me for car repairs, the high end mechanics are getting $30-40/hour. In my area that's good money, and more than the folks in my department make.

    The Washington Post had an article in the magazine a few months ago about a hair colorer in the DC area who pulls in well over 6 figures. (And blows it all on designer shoes)

    You can do just fine with a blue-collar job

    --
    "Seven Deadly Sins? I thought it was a to-do list!"
  145. I just couldnt resist... by slappyjack · · Score: 1
    a pretty cool position opening up at one of the premier juice companies.

    possibility of what that job is:
    - Running a Beowulf cluster dedicated to running highly detailed "Pulp Energy Vectoring and Flavor Transfer Simulations"

    Probability of what that job is:
    - "Uh, can you come down here? Yeah. Charlie got apple concentrate in his CDROM again."

    i know, i know... offtopic.
    for ($i=0;$i<1000;$i++) {
    print BLACKBOARD "I will not post Off Topic.\n";
    }
  146. Other stories too... by Mongoose+Disciple · · Score: 5, Interesting

    That all said, I'll wager that when the "DotCom Boom" was happening, many of the "other 6 of the 7" got into IT for the money. If you don't love what you do then get out of it.

    There's definitely some of that -- don't even ask me how many art or business majors I knew back in the day who were "retrained" for IT -- but I think a lot of those people have been shaken out of it by now, either by leaving the industry entirely or, more frighteningly, by scurrying up to management.

    But there are other stories, too. The simple fact is, most college educations will not in the least prepare you for the realities of working as a programmer. (I'll speak to that specifically, since it's what I know -- other IT jobs may vary.)

    Some of this is relatively trivial. I was forced to take a lot of comp sci theory classes that have never and will never be useful on the job. Some of that was interesting, some of it was there simply because the university had professors that knew it and did research on it and they didn't know what else to do with them. Instead of, say, 10% of my course load being required to be physics, they could have had me take even a single class involving databases, something many professional programmers will touch on nearly every day of their working lives. That part of it though, is water under the bridge as far as I'm concerned. People who like the field and want to be in it can learn and adapt to overcome those kinds of gaps.

    The more troubling thing is that working as a programmer is a whole lot different than doing programming in college.

    I've known people who loved programming and did great with it in school and for their own projects, but who were utterly broken by the realities of dealing with clients. Some couldn't handle the (gasp) social skills tasks of having to deal with clients or non-technical people at their own companies. Others were slowly ground down towards insanity by having to continually retrofit their work to comply with the seemingly insane demands of the clients or end users. When you do programming projects in school or for yourself, the spec rarely changes fifty times partway through for (as far as you can tell) no reason. In the real world, it happens all the time.

    To take another example, I work with a guy who will probably be shaken out of the IT industry sooner or later. It's obvious to everyone, including him, that he isn't happy. It's not that he doesn't like programming in general. The problem, in his case, are the realities of enterprise level programming. He can't stand that he can write some code, test it and find it working just fine, and come in to work the next day to discover that someone else on the far side of the office working on a seemingly unrelated one of the few thousand files that make up the project has effectively broken his work. He can't take looking at something that works one day and not the next and not even (without doing a fair amount of investigation) know how or why. That's another reality of working in IT that doesn't really come up in school.

    Myself, I'm happy, but sometimes it's true what they say: If you love something, the last thing you want to try to do is do it for a living.

    1. Re:Other stories too... by Daengbo · · Score: 3, Insightful

      If you love something, the last thing you want to try to do is do it for a living.
      That's funny, because it's the opposite of what my father always said. He' a pilot, and has been for forty plus years. He's flown fighters (back when they were real fighters), helicopters, and commercial planes of all sizes. He may not have liked every minute of his work, but he's always considered himself reasonably happy and looks back on his life with no regrets about his choice of career.
      I used to call it the "subjective pay" concept. If I walk into work and walk out twelve hours later feeling like only six passed by because I was having a good time at it, I made more per (subjective) hour than if I worked only eight hours but watched the clock for twelve of that.

    2. Re:Other stories too... by greatmazinger · · Score: 1

      This is slightly off-topic but here goes. I believe there still is a difference between a university education and a vocational one. At least in the US of A, there are a -lot- of choices when it comes to your education. Many people just don't realize (or just plain delude themselves) when it comes to CS bachelor degrees. IMHO, CS != Programming my 2 cents.

    3. Re:Other stories too... by The+Desert+Palooka · · Score: 1

      That's another reality of working in IT that doesn't really come up in school.

      unless of course your school as a BOFH.

      Then it comes up *often*.

    4. Re:Other stories too... by Lonewolf666 · · Score: 1

      He can't stand that he can write some code, test it and find it working just fine, and come in to work the next day to discover that someone else on the far side of the office working on a seemingly unrelated one of the few thousand files that make up the project has effectively broken his work.
      Sound like bad architecture/planning to me:
      If you have multiple people working on the same project, you need some coordination to prevent things like this. Ideally, you have well-defined interfaces between the modules, and each programmer is only responsible for HIS side of the code. Before you ask:
      Yes, I've seen projects that ignored this. Usually, that sloppyness would come around and bite the company in the ass.

      --
      C - the footgun of programming languages
    5. Re:Other stories too... by nelsonal · · Score: 1

      I grew up in a pilot family and while flying is fun I'll never really understand their mindset. Pilots are never really as happy as when they are behind the stick. The rest of their time is usually spent with flying on the mind. I don't think a pilot type (and one who knew they were) would ever be happy doing something that wasn't related to aircraft.
      Don't get me wrong I enjoy my job, and have had the day pass exceedingly fast when I get on a project that is challenging and interesting, but it doesn't seem to match up to the fun that pilots seem to have when they are flying.

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
    6. Re:Other stories too... by Mongoose+Disciple · · Score: 1

      Ideally, I would agree with you completely.

      However, I have yet to see (at least in the consulting / custom software development field) a workplace that even approached the ideal. The reality is that because of deadlines, programmers having left the company or simply unavailable for the moment, the overallocation of programmers, etc., there's an awful lot of people working on code that isn't theirs. The client doesn't want to hear that I'm responsible for code X and I'm unfortunately gone for the week or too busy with other work if they want changes made or found a bug -- and they're not going to. Managers will find someone else to work on the code immediately.

      The companies that I've worked for that were less willing to bend over backwards to comply with the whimsical demands of their clients are no longer in business. I'm not convinced this is a coincidence.

      Either way, I'd think we can agree that work/time allocation and especially design are almost universally less perfect in the workplace than in the classroom -- something I think many new and then disgruntled grads are not prepared to deal with.

    7. Re:Other stories too... by jazman_777 · · Score: 1
      If you love something, the last thing you want to try to do is do it for a living.

      Maybe you should find the top two things you like to do. The top one you don't do for a living, the second you make money with.

      --
      Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.
    8. Re:Other stories too... by mandolin · · Score: 1
      If you have multiple people working on the same project, you need some coordination to prevent things like this. Ideally, you have well-defined interfaces between the modules, and each programmer is only responsible for HIS side of the code

      Or, you could do what all my coworkers seem to do, which is cutn'paste every module your code depends on into your own code, so that nobody tweaking the 'real' module can break it. Then rename all the functions slightly so there aren't symbol conflicts. Of course, this is extremely bloated and also an extreme maintainance nightmare.

    9. Re:Other stories too... by aastanna · · Score: 1

      I was forced to take a lot of comp sci theory classes that have never and will never be useful on the job.

      A bit of an aside, but that's why I would recommend Computer Engineering. There's much less abstract work, you get to do things like write your own kernel, make a simple processor in VHDL, some cryptanalysis, I even took a course in databases. On the down side, if you're actually into programming you'll probably do more Laplace/Fourier transforms than you would like.

      I think it's great to get the big picture. By the time I graduated I pretty much knew the basics of how everything worked in a computer from the silicon->transistors->logic gates->simple circuts->processors (in detail)->kernel->general application programming, with some knowledge about the internals of databases and distributed archicetures thrown in for good measure. It's nice to have all the inner workings of computer completly demystified.

    10. Re:Other stories too... by Anonymous Coward · · Score: 0

      If all you wanted to be was a code monkey, wtf were you doing at an university? You should have gone to DeVry or somehting. University prepares you to be a scientist, not a professional.

    11. Re:Other stories too... by Fiz+Ocelot · · Score: 2, Insightful
      I was forced to take a lot of comp sci theory classes that have never and will never be useful on the job.

      Somewhat true, and somewhat false. First off, computer science != computer programming, it's much more than that. Second, if you had good professors and course material, you would have at least been taught how to code things much more efficiantly and using better methodologies.

    12. Re:Other stories too... by Mongoose+Disciple · · Score: 1

      First off, computer science != computer programming, it's much more than that

      Absolutely. That's actually sort of my point. Probably, most people who make it through a four year or greater computer science degree like computer science. They may not like the actual application of the theory, such as it is, in the business world.

      Second, if you had good professors and course material, you would have at least been taught how to code things much more efficiantly and using better methodologies.

      Alas, I went to a top-rated university for comp sci, which is a nice way of saying I didn't get taught shit in the way of efficient code or better methodologies. Virtually everything I need to know to do my job, I learned either on my own or not on the job -- not in school. I'm not genuinely bitter about that, but it's not for everyone. There are going to be people who are disgruntled because of it.

      On the other hand, in the extremely unlikely circumstance that a client ever really needs me to write code to solve systems of linear equations from scratch rather than use existing open source or proprietary libraries that provide that functionality, I'm all set. Just need to get my notes from my several required semesters of numerical methods.

    13. Re:Other stories too... by AbRASiON · · Score: 1

      ither by leaving the industry entirely or, more frighteningly, by scurrying up to management.

      Sigh sigh and more sigh's - you couldn't have said it better.
      The amount of moronic managers in IT is literally frightening.

      I've seen very few good managers at all.
      I've seen some BAD managers with IT skills.
      I've seen (rarely) some GOOD managers without IT skills
      I've seen many bad managers without IT skills

      I love this industry.
      (I've been seriously thinking about doing an aprentice ship in electrical work or something it's just a horrible industry - even the best job I've found isn't that good)

    14. Re:Other stories too... by chickenwing · · Score: 1

      I was forced to take a lot of comp sci theory classes that have never and will never be useful on the job. Some of that was interesting, some of it was there simply because the university had professors that knew it and did research on it and they didn't know what else to do with them. Instead of, say, 10% of my course load being required to be physics, they could have had me take even a single class involving databases, something many professional programmers will touch on nearly every day of their working lives.

      I liked learning all the stuff from my computer science classes. I think the payoff from learning a lot of theory is more importaint than knowing how to use buzzword x or y. I find that when I am confronted with something I've never seen or used before, I find out that I actually know a lot about it already.

      While I haven't used everything from my degree, I have been able to draw heavily on some of the think I learned. I also spend time reading research papers and implement some of the ideas I find in them.

      This is my first job, so I don't have anything to compare it to. But hopefully I can keep finding positions where I can keep challenging myself.

      I am usually a very down and pessimistic person, but after sitting around doing nothing for 2 years after I graduated, I am the happiest I have ever been. Every day, I feel like I have accomplished something I don't mean accomplished in the "buy buy sell sell" kind of way, more along the personal journey of discovery way. And if you knew my personality, you would realize that me saying something that corny is pretty remarkable.

      I have heard of many programmers who did nothing but program printer drivers for the last 20 years get laid off and find out they don't know anything anymore. I hope in 20 years to know substantially more about computer science than I did when I graduated.

  147. Dilemmas in software, IT, etc. by Anonymous Coward · · Score: 0

    My understanding is that when people have important needs that are being compromised, they often manifest all kinds of negative emotions. They may get angry, they may get frustrated, they may become sullen, etc.

    Of course, needs are getting compromised all over the place in business, and in life in general.

    I think that in order to actually do anything concrete to improve this situation, people have to have more of an understanding of the underlying cause-and-effect.

    I wrote a short article on this a while back. If you are interested in it, it's here.

  148. Pharmacist 4%? by HangingChad · · Score: 2, Funny
    18 Pharmacists Professional 4%

    And what do they have to be so unhappy about? I gotta stand in here in this stupid white coat and count stupid pills all day. One of these days I'm just going to wear a BLUE coat...I'll show 'em. I told 'em.

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
    1. Re:Pharmacist 4%? by HungWeiLo · · Score: 1

      And plus their average salary on the west coast is $90,000/yr, plus bonuses. $85,000 everywhere else in the US.

      --
      There are a huge number of yeast infections in this county. Probably because we're downriver from the bread factory.
    2. Re:Pharmacist 4%? by kbahey · · Score: 2, Informative

      I can tell you because I switched from Pharmacy, after getting a Bachelor degree in it, and practicing for a mere 3 months. I went to IT around 19 years ago.

      This was another country, another continent, but on my first visit to the USA, I met a pharmacist and he was complaining about his job too! The same complaints I found back home (physicians get all the credit, too little say).

      Up until that outsourcing thing, it was a good decision.

      I can tell you that pharmacy is a really really boring job. It is not a desk job, you are standing for 8 hours a day. You decipher bad handwriting by physicians, and it is almost mechanical, counting pills and putting labels, and perhaps checking drug interactions. Definitely not worth it after 5 years of hard and deep study.

      You are also a retail outlet of sorts, and you have to deal with people just like a grocer or a convenient store. You are subject to various regulators, more than a normal retailers (at least in some countries). You have more liability than them too.

      In may cases, you have to be open beyond 8 hours a day, and sometimes on weekends and holidays too!

      At least in North America, the pharmacist does not have to man the counter for cosmetics, makeup, feminine hygiene, kids accessories, and diapers too! They have to do so in other places, since they could well be the only person in the shop!

      So, I understand fully, and was happier with IT over the last 19 years. At least it challenged your brain, not moronic like the reality of being a retail pharmacist.

      Now, research pharmacist is different, but how many are there?

    3. Re:Pharmacist 4%? by Moofie · · Score: 1

      My dad's a retail pharmacist. Think you get bad calls on your phone? Imagine having to let grumpy old sick people shout at you because their health insurance fucked something up. Imagine this happens every. single. day. all day. Now imagine earning a doctorate just to have the privilege of having grumpy old sick people shout at you.

      Now imagine that the pharmacy's accounting system is set up such that it is not possible for you to fulfill its performance requirements.

      Tell me that's not a recipe for dissatisfaction.

      --
      Why yes, I AM a rocket scientist!
  149. 'professional' vs. 'vocational' ... by sdedeo · · Score: 1
    It is strange to me that science-R&D is so poorly rated for happiness. It probably has something to do with the highly graded status within the occupation. All plumbers are mostly equal; it's not like at the plumbers convention some of the plumbers are considered great geniuses of the plumbing trade while others are the plumbers who 'never made it.'

    The relative autonomy of vocational trades probably has a lot to do with it -- you're not continually comparing your performance / rate of professional advancement / success to others.

    --
    Protect your liberties. Donate to the ACLU
  150. Did you read what I wrote? by Anonymous Coward · · Score: 0

    If you can't handle email virus and spam filtering in-house. Outsource that to someone who can.

    We host our own email server and all it does is recieve email from one location, the servers of the company we outsource our anti-spam and anti-virus job to.

    Everything that hits us is completely clean. Sure, there is a periodic SPAM message that gets through, but that's not nearly as bad as the several hundred per day that are blocked. We also have full access through a web interface to look through the SPAM and pick-out false positives.

    It's not very complicated and works like a champ.

    The rule of IT 'Law' has to come down from on-high. Where I work, "I am the 'Law'" (Judge Dredd reference for those that care...) Nobody, even the President of our company, who has demanded more then once to have 'Full reign' on his PC, is allowed full reign on his PC. People don't have to like the policy, they just have to work within the policy.

    Because of this policy, I have time to take care of things that otherwise, I wouldn't be able to. That includes installing legally owned and requested software onto computer systems.

    It's easy to explain why and I have more back-up on this then you would otherwise think. The accounting and legal departments are more powerful then you might think. Because of my policy, there is almost no chance of having illegal software installed upon any of the computer systems.

  151. I'm 1 in 7 I guess... by Mantrid · · Score: 0

    I'm "the" computer guy in our company, it's about $100 million a year (300 employees, perhaps 80 computers?), I'm the only full time IT. I handle everything computer related for our local plant (35 -ish computers, plus remote citrix types) and help out the other areas on demand. I can do 8-5, 5 days most of the time, obviously with the odd weekend or after hours work thrown in. I do everything from setting up new PCs to doing some web programming to planning WAN stuff to MIS system management, reporting, and DB programming. Heck we've even started to get into Linux (have to use a consultant for that...until I catch up). So lots of different stuff to do, lots of room for growth jobwise.

    I think the key is that it is still a private company - so the company doesn't tend to make decisions based on the up to the minute share value or quarterly reports.

  152. Nobody is happy by TwoStepsBehind · · Score: 1

    The interesting thing after looking at the results posted on the website (although they are only for the UK) is that no matter what profession, the majority of people are not that happy... Heheh... btw I don't see video game testers on the list... i wonder what the breakdown for them would be...

  153. Sue MS for "lost quality of life" by SlashDread · · Score: 1

    Honestly, Im only halfly joking.

    I started out as A Local Network Guru, thats the 80's calling. VAXen and Appletalk (Ethertalk would blow the VAXen away mind you, in filesharing that is.) was the shit back then.

    We did computer based multimedia training, video, LAN's, WANs, heck the net was ruled by CompuServe.

    I since then (part of my job was that too) am being labeled as "Office Automation" specialist

    I was subsequently -forced- by MS louzy software to really dislike IT. Shame on them!

    "/Dread"

  154. Is it the profession? by Rich+Klein · · Score: 2, Insightful

    In my experience, the actual work you do has far less to do with job satisfaction than do the people you work with. If you do work you love with people that you just don't click with, you'll probably start to hate that work. If you clean toilets all day with a great bunch of cow-orkers, I don't think it'd be as bad as it sounds.

    --
    -Rich
  155. Re:hours worked? dumb customers? by brlancer · · Score: 1
    This, I would assume, is a reason why there are so many of us unhappy (I am not unhappy, which is why I work constantly) - but we don't get over time for the >40 hrs/week worked - do the other "happier" professions qualify for overtime? I believe at least one of them does.

    Examine the labor laws--there are lots of IT people who should be getting paid overtime but are not; I think the cap is ~50k per year, where they can exempt you. 50k is more than most (all?) tech support, more than a lot of NOC jobs, more than entry (and some mid) level programming and sysadmin jobs.

    IT people should unionize; that's how other professions (blue and white collar) make sure they don't get taken advantage of. Unfortunately, most IT people I've known have a very negative view of unions because of bogus info in the news. The only reason nurses and teachers don't get taken advantage of more is because they're unionized.

    --
    Someone asked if I had patched against MSBlast; I said yes, I installed Linux.
  156. Lies, Damned Lies, and Statistics by Anonymous Coward · · Score: 0

    Exactly right. Your Job X'ers would be 55% happy while Job Y'ers would be 30% happy... though twice as many Job Y'ers are "very happy". I thought more /. readers would see through this!?

  157. Do NOT be happy by Hao+Wu · · Score: 1
    You should be PROUD of your work. Does not matter if you are stern mother like stone-face. Accomplishment and achieve to impress, your boss becomes happy with you, you get invited out more, etc, etc.

    Same should be for women, except they care more about family and the children.

    I HATE the job I must do, working with undergrads and fools who talk about hobbies. But here I am happy for some recognition and publishing results... this laboratory is truly my home-away-from-home.

    --
    I suggest you read Slashdot
  158. I wonder what those stats would be like by xutopia · · Score: 3, Insightful

    if you did the same study in a country where they have 5 weeks of vacation (by law). I am pretty sure those French are happier than us. I worked there for 2 years. It was the best working years of my life.

    1. Re:I wonder what those stats would be like by Peridriga · · Score: 1

      Yep... And there per capita/GDP really shows what those extra 5 weeks off does.

      It's amazing that their not the technology leaders of the world. Maybe cause their always 5 weeks behind?

      If I'm an innovative company, yeah employee moral is a high concern but, competing w/ my competitors is my highest.

      BTW If your intrested...

      capita/GPD

      US: 33,935
      FR: 25,767

      Luxembourg is the only one higher because they have very little population and most of the permement population works proffessionally in finance. All of their lower income proffessions are actually imported labor from neighboring countries therefore even further lowering their actually GPD b/c the people that actually live in the country don't mop the floors.

      http://www.nationmaster.com/graph-T/eco_gdp_cap

    2. Re:I wonder what those stats would be like by glgraca · · Score: 1

      And when they die, americans can start enjoying all the money theyve accumulated.

      Life is not all about money.

    3. Re:I wonder what those stats would be like by danharan · · Score: 1

      Actually, that's not 5 extra weeks, but 3. Americans take 2 weeks off, the French take 5.

      But 3 weeks out of 52 should not make for such a differential in GDP, should it?

      Well, no. But there are other political-economic factors at play. With the Euro-USD adjustment in the last 2 years, those figures may have changed dramatically. Your currency is still inflated due to political power, although it is waning.

      But comparing GDPs is the diplomatic equivalent of locker room talk. I don't really care how big your is. It's all about having fun with it, right?

      Besides, the GDP is a rather "Gross" (ha!) measure of economic output. If you marry your hairdresser, GDP goes down. If you have an accident, it goes up. It doesn't differentiate between desirable and undesirable activity. Imagine trying to run a company where all you cared about was how much money was changing hands. It's a flawed measure.

      Back on the fun theme... compare how many people in France are happy with their jobs. I was there for almost two years. People here in North America are absurdly stressed out about trivia. If you compare Standard of Living, the French easily have us beat.

      And now the big question: next time your boss offers you a raise of 6-8%, could you say "gee boss, I really appreciate the offer, and working here. However, could I have 3 extra weeks of vacation instead so I can go to the beach and take care of my kids?"

      --
      Information: "I want to be anthropomorphized"
    4. Re:I wonder what those stats would be like by xutopia · · Score: 1

      So their GDP is lower. Who cares? They are happier and they aren't stressed out like may be. To them working is for living, not the other way around.

  159. 5 out of 7 serial killers said... by 1iar_parad0x · · Score: 1

    5 out of 7 serial killers said they were happy in their profession.

    One killer, Hannibal L. says:
    "I just loveeeeee my job. I always dine out. I get to eat so many interesting people (with a nice side of Chianti of course).

    How can you quantitatively measure happiness? Should I be shocked that the derivative of my happy graph is negative? What happens when contentment approaches infinity? Is my joy infinitesimal to you? If Alice and Bob are happily married, do they have happy children? How many and when?

    Heck, 39% of all people know that 87% of all statistics are made up. Well, mocking the social sciences always makes me happy. Could I be a professional skeptic? Hmm....

    --
    What do you mean my sig is repetitive? What do you mean my sig is repetitive? What do you mean....
  160. The Unhappy World of IT Professionals by jadenyk · · Score: 1

    I worked in a call center for about 1.5 years and it sucked pretty bad. I lost all faith in humanity - I couldn't believe that people were really as stupid as they were. Finally, I'd had too much "What does double click mean?" and "Is the computer the thing that looks like a TV?" and I lost it. I got a new job doing programming and I've never been happier at work.

    Though, I've got enough material to put out about 5 books. :)

  161. Programmers in IT get treated poorly by DrShasta · · Score: 5, Interesting

    IT Professionals are really a wide range of jobs in my opinion. One guy replies saying he likes doing all the cabling work that he does. Another responds that he doesn't like programmer. Those are very different jobs in my opinion and the research in the article seems to lump them together. But anyway, I have a pretty good idea of why programmers are unhappy. For one thing, businesses treat programmers like crap. I got into programming about 4 years ago. I'm in a small office where I mostly work on projects myself. I like my job because it is kind of an artistic release at times. I get to put my own quality standards into the project and when I'm done I can look at my work and be very happy with it. Thats a "Craft" view of programming. But businesses hate that. I even find myself fighting with my employers on an ongoing basis because they want speed and effeciency, not quality. They also want things to be predictable. They don't like that I often spend a good portion of time at the beginning of all my projects researching "Whats new" and trying to implement new things into my work. They want reliable time constraints for my work. I'm also finishing up my degree in IT, and I'm taking a senior level course right now called Software Engineering. This course has 100% confirmed by belief that the industry wants nothing to do with craft programming. They want what they call "ego-less" programmers that don't care about their own work as much as the group as a whole's work. They want guys that follow the same processes every time and do reliable, predictable work every time. They want (and have probably succeeded in the corporate world) to turn programmers and software developers into factory workers. They want us sitting on the assembly line, pushing out code as if we are machines. What they don't realize is the human aspect of programming. People don't WANT to work that way. It is boring. Look at open source projects as an example. We use a lot of open source applications at our office, and my bosses are completely dumbfounded as to why anyone would put out work for free. I try to tell them that it is because they actually enjoy doing what they do. They enjoy getting credit for their efforts. Business people just don't understand this. If you treat programming like a craft, you'll get better results, and your employees will be more happy. That is what I'm going to live and die by in this industry, because I refuse to ever become a cubicle code monkey. I'll become a hair dresser before I let myself become a code monkey.

    1. Re:Programmers in IT get treated poorly by Anonymous Coward · · Score: 0

      Use paragraphs damnit

      No one wants to read such a huge block of text.

    2. Re:Programmers in IT get treated poorly by Analogy+Man · · Score: 3, Insightful
      They want guys that follow the same processes every time and do reliable, predictable work every time.

      Horrors - you mean I can't make $90K/year playing in my digital sandbox?

      Don't get me wrong, it is important to stay current and do appropriate design work up front to identify appropriate technology for a project, but tossing new elements into your build because they are new is trolling for trouble. If you want to implement some new or emerging technology be prepared to do your homework on your own time or find an organization that is willing to accept the risk to their schedule and budget for the R&D.

      --
      When the people fear their government, there is tyranny; when the government fears the people, there is liberty.
    3. Re:Programmers in IT get treated poorly by IWorkForMorons · · Score: 2, Insightful
      IT Professionals are really a wide range of jobs in my opinion. One guy replies saying he likes doing all the cabling work that he does. Another responds that he doesn't like programmer. Those are very different jobs in my opinion...

      What I wanted to point out is that my job where I sit in front of a screen all day has become boring. And that it's possible that I would be happier in a more hands-on job, like the post I replied to describes. I guess I could try applying for a support job here to lay cabling and setup servers. But the Ops guys look like they're working a lot harder and longer then me, and for about the same wages. So I think I'll stay here for now.

      But you are right. Corporations don't want free-thinkers. They want fast and easy systems that they put up with little thinking needed by the programmer. I know, because I'm working on putting one of those systems in. They call it PeopleSoft. I call it a quick and dirty solution that will only need mind-numbing table edits and the minor Peoplecode updates. Constant mind-numbing table edits and Peoplecode updates. Just like the old Synon system...

      I'd like to try going back to "craft" programming, as you called it. It's like what I did in college. At that time, everything was new. We were throwing anything we could think of together, an be amazed when it worked. And some of it worked really well. The final project was some of the most fun I've had as a programmer. About the only thing the advisor did was make sure we were on track to make the deadline. Other then that, we were free to code whatever we wanted, however we wanted. He didn't care how we did it, as long as it worked and was on time. I miss that. Now most of my work is nicely pre-packaged for me, spelled out how to do it. Except for when it isn't, and you have to hunt down the person who made the documentation to figure out what they meant, which may take a few days, but are still expected to follow the documentation exactly and deliver on time. Nobody ever does, but it's still expected.

      So I'm still left with the same question that I need to ask myself. Should I start looking at different line of work, doing more physical hands-on work? Or should I continue in this field, and look for a job that's more free and creative? It's just something I have to work through myself. But it's still relieving to vent to complete strangers and know that I'm not the only one...

    4. Re:Programmers in IT get treated poorly by pottymouth · · Score: 2, Interesting

      You nailed it. As long as profit is the ONLY motive for business, things are going to be bad for employees. Profit is a "good thing" but if it's the "only thing", life at a company sucks for everybody but the board of directors.

      Unfortunately American business has gone a long way down that road...

    5. Re:Programmers in IT get treated poorly by enomar · · Score: 2, Insightful

      Serious question...what should we do about it? How do we create a system that doesn't create a bunch of rat race burn outs?

      --

      :wq
    6. Re:Programmers in IT get treated poorly by badmammajamma · · Score: 1

      Very well said, DrShasta. Corporations do not view programmers as craftsmen, they view us as machines. Frankly, they couldn't care less if you're happy so long as you're productive, predictable, and cheap.

      --
      Any man who afflicts the human race with ideas must be prepared to see them misunderstood. -- H. L. Mencken
    7. Re:Programmers in IT get treated poorly by CamelTrader · · Score: 1

      What about a telephone sanitizer? would you stoop to that level?

      --
      Your .sig is important to us. Please hold.
    8. Re:Programmers in IT get treated poorly by C10H14N2 · · Score: 4, Insightful

      Having "standards" and "accountability" do not a "code monkey" make. There's no conspiracy to deprive programmers of their art here, although people can certainly abuse the hell out of what are otherwise good practices. If you're in the field purely for the craft, perhaps it would be best to work for yourself.

      Working with organizations requires the practices you so despise because of the many types of people that you must effectively communicate with. This is one of the reasons there is a certain disdain for programmers--they insist on being somewhat schitzoid, shying away from working with other people. I have heard this at EVERY interview I've had for fifteen years--"we hired you over the other candidates largely because you have social skills and can speak plain_fscking_English, which we hardly ever find in programmers." If you left or died, would someone else be able to continue your work or would it be more efficient to just start over? It's almost impossible to continue the work of an "artist." You can hardly fault anyone for encouraging practices that make continuity possible over mere aesthetic appreciation for the beautiful enigmas left by some mad scientist.

    9. Re:Programmers in IT get treated poorly by Anonymous Coward · · Score: 0


      This course has 100% confirmed by belief that the industry wants nothing to do with craft programming. They want what they call "ego-less" programmers that don't care about their own work as much as the group as a whole's work. They want guys that follow the same processes every time and do reliable, predictable work every time. They want (and have probably succeeded in the corporate world) to turn programmers and software developers into factory workers. They want us sitting on the assembly line, pushing out code as if we are machines. What they don't realize is the human aspect of programming.



      This is exactly why I chose to not do programming as a career but instead do general consulting. My job can involve writing a 200 line perl CGI program or running cable. It keeps it interesting.

      I do enjoy programming though, and that is why I write open source. I can take as much time as I want for the artistic aspect. I'm not pressured to crank out barely hacks to meet some manager's deadline. I can make the code as nice as I want, and I get credit. When I get feedback and a userbase of people who like my stuff, that's even better.

    10. Re:Programmers in IT get treated poorly by TrueBuckeye · · Score: 1

      98% of the time, profit is the single reason a business does anything. They aren't a charity organization, they exists to make their owners money. Period. To expect them to somehow behave differently is naive. Even when most businesses do charity, it can be traced back to either positive publicity or tax shelters. If you want to change the system, you will have to look at some dirty words; communism and facism. Those are the only other modern economic structures where profit (at least for the company) isn't the primary motive. The question isn't how can you change businesses so they aren't motivated by profit. That is a useless and painful thought process. Instead you need to figure out how to make yourself happy in a capitalistic society. Quit your job and do IT work for Big Brothers/Big Sisters or some other charity. Get out of IT altogether and become a park ranger or a white water rafting guide. These certainly won't help support your iTunes habit, but if you don't want to work within the capitalist system, then you have to not expect to live the life you did with material goods.

      --
      Was that night on the marge of Lake LaBarge I cremated Sam McGee...
    11. Re:Programmers in IT get treated poorly by kent_eh · · Score: 2, Insightful

      communism and facism. Those are the only other modern economic structures where profit (at least for the company) isn't the primary motive

      There is, though, a difference between "reasonable profit" and "maximizing profit".

      How it looks to me, reasonable profit is more sustainable over the long term (both for the buisiness as an entity, and for the employees).
      Many of the things that are done in the name of MaxProfits look pretty unsustainable. Sure the company shows huge profits this quarter, but there is no capacity left to do anything next year.

      --

      ---
      "I can't complain, but sometimes still do..." Joe Walsh
    12. Re:Programmers in IT get treated poorly by DrShasta · · Score: 1

      I get paid 30k a year, but your point is taken.

      Nevertheless, I do better work than most, because I actually care about the quality of what I do.

      If they want me to push out the same code over and over, then I simply don't want to be a programmer. I won't like it. And that was my point in relation to the article.

    13. Re:Programmers in IT get treated poorly by Anonymous Coward · · Score: 0
      1) Smash your TV, riot in the streets and bludgeon anything wearing a suit into the wall.

      2) ???

      3) Nerds rule the world.

      4) Nelson Muntz distributes wedgies.

      Alternatively,
      1) organize a cabal of skilled, dedicated hackers to build a bulletproof yet nearly invisible DRM system, and install it covertly on every machine possible. Lock in users so that they are unable to get at their data or do anything without using the new system.

      2) organize a world-wide union of skilled info-tech tradespeople.

      3) Make entry to the union dependent on adherence to strict guidelines, such as "I will never teach anyone outside the union anything computer related..."

      4) sit back and relax as the artificial supply deficit wages prices up beyond pre-bust levels.

      5) watch the whole world go to heck because most people now cannot afford to do business and are crushed mercilessly by the Wal-Marts and Microsofts.

      6) buy anything you want, like a shaikh in shanghai.

    14. Re:Programmers in IT get treated poorly by pottymouth · · Score: 2, Insightful

      "98% of the time, profit is the single reason a business does anything. They aren't a charity organization, they exists to make their owners money."

      or from a business management text book:

      "Corporate responsibility is to maximize profit to benfit the shareholder"

      Yes, this is MBA think and it's the business mind gone to seed. The problem is that this is what students are being taught in business school and it's where this last generation of Enron CEO's came from. Business exists to fullfill needs in the community and it (should) have responsibilities to that community. Business provides products and services as well as jobs and taxes. Profit is but one of it's reasons for existance. As the previous reply stated most of the current business models don't work long term. They do make a big splash on the books for the current CEO which is why they're so common. More responsibility on the part of business owners and boards of directors is what is needed. Not salary caps (or facism or communism, we know they don't work) but controls that govern corporate behavior just as the current laws govern personal behavior. I can't just kill you and take your wallet because it's the most profitable and easy way for me to make money. Microsoft shouldn't be able to negotiate to buy a company, steal it's intellectual property, and then include it into it's next release of Windows (it's done this several times). That's the type of behavior that just makes working life in this country suck. You get one guy with 100 billion dollars and 200 million with $20. That's not capitalism, it is in fact, why communism and socialism don't work. They both lead to huge social splits of have everythings and have nothings. Precisely where "uncontrolled" capitalism takes us.

    15. Re:Programmers in IT get treated poorly by avida · · Score: 2, Insightful

      A lot of programmers who engage in craft programming are just messing around. Businesses have a right to manage your work as they see fit since they are paying you. If you want to go off and fine tune that block of code to your satisfaction, you always have your personal time to work on it.

    16. Re:Programmers in IT get treated poorly by Phragmen-Lindelof · · Score: 1

      Accounting (assistant) professors who begin at $90K at considered to be underpaid. (Apparently this is what we offer and it is difficult to get new PhDs in accounting for only 90K.) I suspect a lot of people in IT could earn such PhDs. (I'll take the lower pay of mathematics. I wonder why so many IT people skip graduate degrees in business, however.)

    17. Re:Programmers in IT get treated poorly by DrShasta · · Score: 1

      I actually agree with you. I don't like the "people don't matter" theme to my software engineering course, but that doesn't mean I don't like the course. I'm seeing a lot of things that are definitely necessary for large projects with lots of people.

      I'm actually learning most of this from real life. The class is just teaching me the terms and the details of how to produce x type of chart. But I'm definitely seeing a problem in real life where, with large projects especially, there NEEDS to be a lot of documentation and lot of planning (with graphs and charts that everyone can understand). This class is pretty good for that kind of stuff.

      I'd also like to add that the craft approach doesn't work with everyone, because not everyone can be a good craftsman. The best sword maker in the world will make great swords, but if you have a company that needs to make a lot of swords, you can't let everybody do it their own way, because most of the swordmakers are actually quite terrible. Thats really why factories and assembly lines were invented in the first place.

      At any rate, the most important thing for having happy programers (even in large companies) is to give them at least a little bit of freedom and let them show what they can do with it, and reward them if they do a good job. If you continually give them no freedom or ways for self motivation, they won't be happy.

      I'm happy with my job because I get to see results, which in turn motivates me even more each time around. Nobody needs to be a whip cracker to get me to work hard.

    18. Re:Programmers in IT get treated poorly by poot_rootbeer · · Score: 2, Informative

      They want what they call "ego-less" programmers that don't care about their own work as much as the group as a whole's work.

      Well, DUH. They're not paying you to work for YOU, they're paying you to work for THEM.

      In an ideal world employers would trust their programmers to research and implement the ideal solution for whatever problem comes their way, but too often they have seen bad programmers waste time dicking around with the Newest & Shiniest Toys to the detriment of timely problem solving.

    19. Re:Programmers in IT get treated poorly by C10H14N2 · · Score: 1

      I've seen good projects go HORRIBLY wrong by adhering strictly to [insert your favorite or most hated methodology here] because someone generally perceived as "high on the food chain" misinterpreted "good practice" for "despotic feifdom" and so the projects got lost in a perpetual loop of procedural roadblocks and endless documentation with the end result that NOTHING got done and the team completely imploded through attrition.

      So, yes, it's a pretty sharp double-edged sword and I can see how people can come to loathe the process to the point of wishing they could just go become hairdressers. Like all government, the world is arguably a better place for it, despite the fact that it can also be completely laid waste and destroyed by it causing people to self-immolate rather than put up with it.

      Thankfully, though, not everyone uses RUP.

    20. Re:Programmers in IT get treated poorly by Anonymous Coward · · Score: 0


      How do we create a system that doesn't create a bunch of rat race burn outs?

      Unplug the system. Kill the rats.

      My, I'm feeling quite optimistic today.

      Hello, little bear, how are you doing today?

      Quite fine, thanks.

    21. Re:Programmers in IT get treated poorly by gnu-generation-one · · Score: 1

      "If you left or died, would someone else be able to continue your work or would it be more efficient to just start over?"

      You're pretty much confirming peoples' suspicions here -- if a craftsman or architect or composer or dressmaker or garden-designer died or left in the middle of a project, then there wouldn't be anyone who could carry on where they left off. You'd have to get someone else to look at what's done so far, and incorporate it into their own, new design.

      Same with good software.

      But if you're unlucky, you can get companies with people like Isonicotine working there, who want an assembly-line of programmers, where if one gets killed, nobody cares because they can continue as if nothing happened. Or if one person leaves, they don't care because they want their workers to be cheap and replaceable.

      Not a very nice way to work...

    22. Re:Programmers in IT get treated poorly by C10H14N2 · · Score: 2, Insightful

      The point is that there is a reasonable middle ground. BOTH extremes are bad. It's simply unreasonable to expect any organization to operate without contingency plans. By having well documented requirements, designs, tests and metrics, you don't suddenly jump all the way into some Dickensian sweatshop nightmare. That's just silly. If someone is so paranoid about losing their job that their work becomes completely ciphered beyond all recognition, they're going to be fired anyway and with good reason. That sort of behavior is what drives companies to the opposite repressive extreme. Thankfully, not all companies go there...

    23. Re:Programmers in IT get treated poorly by Anonymous Coward · · Score: 0
      and I'm taking a senior level course right now called Software Engineering. This course has 100% confirmed by belief that the industry wants nothing to do with craft programming. They want what they call "ego-less" programmers that don't care about their own work as much as the group as a whole's work.

      You may want to have a look at Agile Alliance ("Agile development"). Keep in mind that old-fashioned SWeng courses are about 10 years behind actual practice. Very few skilled experienced software experts praise old-fashioned waterfall-derived methodologies. And by expert I mean people who have actually at some point implemented real things; worked on real projects, with real people, and most importantly, gotten real results. Not the other kinds of "experts", who just excel at producing theoretical papers about theoretical benefits of heavy processes.

      It is really too bad that inertia with schools means even latest students have to go through pretty useless obsolete theorems about importance of processes, wasteful documentation, one-shot do-it-all-in-one-humongous-linear-pass things... and on top of that, claim that these are not (part of) the problem, but the solution. Orwellian twist of reality.

      Good thing is, Agile approach (most people recognize XP, some know Scrum, etc. etc.) is getting lots of experienced people realize what they have known for the long time -- there are simpler, more efficient ways to do things; doing things the way "you would do even without any process".

      Then again, even with my S/W eng. course back in 1994, I never really bought into that heavy-weight "industry" approach. And yet I've never had "lone cowboy" illusions about never having to coordinate things with other either... and thus, Agile approaches are just natural way to go for me.

    24. Re:Programmers in IT get treated poorly by flink · · Score: 1

      Most corporations are already fascist. Sure the corp as an entity might be subject to the rule of a democratic country or whatever, but internally, from the point of view of an employee, you are the subject of a totalitarian, hierarchical organization.

      Also communist societies don't necessarily have to be fascist - communism is an economic theory. Nazi Germany was fairly capitalistic, but that didn't make it democratic.

    25. Re:Programmers in IT get treated poorly by Bendebecker · · Score: 2, Funny

      Shh, dude. Someone will hear ya. Then the cubicle police will come and drag you to the dungeon of the evil human resources director.

      --
      There's a growing sense that even if The Future comes,
      most of us won't be able to afford it.
      -- Lemmy
    26. Re:Programmers in IT get treated poorly by Anonymous Coward · · Score: 0
      Frankly, they couldn't care less if you're happy so long as you're productive, predictable, and cheap.

      Some companies do recognize correlation between at least content (if not happy) and productive -- it's failry obvious human nature that unhappy people are generally less productive than content ones. Not all, but quite a few.

      As to predictability, yes, big corps are total fools in their unfailing love for predictability. No matter if you are not the sharpest tool in the shed; they only want reliable average mind-numbing predictable subtle under-achievement.

    27. Re:Programmers in IT get treated poorly by trenobus · · Score: 2, Insightful

      This course has 100% confirmed by belief that the industry wants nothing to do with craft programming. They want what they call "ego-less" programmers that don't care about their own work as much as the group as a whole's work.

      I don't disagree with what you're saying, but I think part of the reason industry is going this way has to do with the meaning of "ego-less". There are good and bad aspects to having your ego involved in your work. Obviously it's good when it results in you caring about the quality of your work. But it can also be bad when a programmer is so ego-invested that they want all the credit for a group project, or become blind to or defensive about the possibility of bugs in their own code. I've seen this happen many times. I've actually known of certain corporate cultures (**cough** Ora **cough** cle) where this kind of immaturity seemed to be encouraged.

      The ideal (IMHO) is something like the ideal for a sports team, where you have a group of people, each with different talents that are needed at different times in a game. "Ego-less" in that context means someone who will use their unique talent to the fullest at the appropriate times, but will step back and support the others to the best of their ability at other times, always remembering that the goal is for the team to win the game. Such a person is usually both highly valued by team owners and well respected by their peers.

      The trick, I think, is to put your ego into creating the best "you" you can be. Make yourself the work of art more than the code.

    28. Re:Programmers in IT get treated poorly by DrShasta · · Score: 1

      I actually did. I guess I'm too new to slashdot and didn't notice that it expects HTML formatting by default. I didn't switch it to plain text like I should have. Sorry everyone!

    29. Re:Programmers in IT get treated poorly by timmarhy · · Score: 1

      no one is argueing that businesses have the right to manage your work, what we are saying is leading to job dissatisfaction is the exact attitude your putting out. "we own you code monkey" you will never get quality work from anyone if you give them that kind of work environment.

      --
      If you mod me down, I will become more powerful than you can imagine....
    30. Re:Programmers in IT get treated poorly by Iaughter · · Score: 1
      A lot of programmers who engage in craft programming are just messing around. As craft programming was defined in this discussion, I agree with you. What company wants a product that depends upon a new/shiny widget which, by definition, no one knows very well and hasn't been in production before?

      However, imho this is not the sole definition of craft programming. When I write a short recursive function or a sweet efficient data structure I consider myself to be crafting code. I'll spend time and thought on the code, because I'm excited about it. This is craft programming.

      We're confusing craft programming with new shiny stuff because new shiny stuff is exciting and programs are only crafted when their author is excited. Craft programming will happen as long as the programmer is 1) excited by and 2) proud of his/her work.

      So whatd'ya think?

    31. Re:Programmers in IT get treated poorly by Bendebecker · · Score: 1

      Do what they did in ancient times. If everyone felt collectively guilty for something, they picked someone at random and killed him. That was the traditional form of scapegoating - when you can't really blame anyone for your problems becuase no one is really responsible for them, you pick someone and blame them. We should do that in companies. Every week we can all vote to see who is happy and who isn't. If the number is above 50% for unhappy, we can all vote for someone to get the ax.

      As far as business not having to care about the working slob, one would be well advised to remember the last people who held such an arrogant attitude, namely the french aristocracy. Like the old nobility, we don't keep around businesses becuase of god given rights or anything. We keep businesses around becuase they best serve the common good. Same with money. We don't have slavery and we don't take too much of the stuff you produce through your hardwork becuase of any god given right you may have to it. We let you keep it becuase it best serves the common good to let you keep it. The same with capitalism. We don't support capitalism cuase of anyones god given right to it. Now I know you will start qouting the declaration of independence about rights to pursuit of property/hapiness but remember the phrase that precedes it "that they are endowed by their creator with certain unalienable rights" but since no one can agree on god anymore, the truth is pretty evident that we are endowed with those rights becuase they serve the common good. Siociety lets us have those rights. The same was once true of the nobility. We left the nobility around becuase keeping them around served the common good, not becuase they had a god given right to rule. However, that changed. The moment they no longer served the common good we got rid of them: in france through violence, in england through reform. The same can be true for business. That is perhaps one of the only things Marx got right - people won't take abuse to infinity. Though his belief in inevitable revolution and the good of communism was completely unfounded, his truth still stands. Business would be wise to remember, you treat us like shit for too long and say to hell with the common good and we may come to your door and take back what we helped you to get.

      --
      There's a growing sense that even if The Future comes,
      most of us won't be able to afford it.
      -- Lemmy
    32. Re:Programmers in IT get treated poorly by Bendebecker · · Score: 1

      There is a reason that Shakespeare said kill all the lawyers in the case of a revolution. Unfortunately, I don't happen to know it (probably cause they'll make a mess of it with legal speak) so I will make something up. We shoudl kill all the lawyers as a reset to the system. The legal system is a mess. You have a revolution and keep the lawyers, it will remain a mess cause they will just show up afterwards and screw the system up again. So you kill them all off and the old system is prevented for at least a generation from coming back. Maybe we need to do the same in business. We should round up all these fervent 'maximizing profit' types and send them to a devils island like prison. Then we reset the system. The system at least for a generation is then protected from its own excesses and extremes. Of course then greed will take over and we'll have to get rid of the new business types again.

      On a more peaceful side, we need accountability. Having your entire workforce ready to linch you is not good for any business. Maximizing profits today at the expense of tomarrow is not good for business. Look at the best companies on Earth. AT&T - the employees would probably be willing to die for the company at one point. Ford - They loved Henry Ford like a brother. High burnout rates and high employee dissatification is not a good business plan.

      --
      There's a growing sense that even if The Future comes,
      most of us won't be able to afford it.
      -- Lemmy
    33. Re:Programmers in IT get treated poorly by Warlok · · Score: 1
      Many of the things that are done in the name of MaxProfits look pretty unsustainable

      Going for reasonable profit is like pulling your punches in a fight to conserve energy - sooner or later, your opponent is gonna hit you hard enough that you'll have plenty of energy to think about what you should have done as you're lying on the mat.

      Companies that engage in unsustainable behaviors are not sustained in a free market. Look at the companies that continue to be viable pursuing unsustainable free market practices - how much government intervention is there surrounding those companies? How much cash do they have to live on while they thrash around? If there's nothing else keeping them aflot, maybe their strategy is indeed sustainable behavior and economic theory needs to be updated.

      --
      ...and you run and you run and you can't stop what's been done...
    34. Re:Programmers in IT get treated poorly by NichG · · Score: 1

      An investor would probably prefer a company with a long-term stable income than one which will do well but then unpredictably crash (predictable crashes are a different game of course). So you'd think that evolutionary pressures would cause companies with long-term stable motives to dominate. And to an extent, those companies do exist - you just don't hear about them.

      However, it isn't necessary for the meme 'maximize short term profit' to be beneficial as far as investments if it propagates itself faster than it fails. That is, if there's some bias to that solution that makes people try it over and over again and teach it to eachother, it'll survive whether or not it's advantageous, like a highly contagious virus that kills its host.

      Or something like that.

    35. Re:Programmers in IT get treated poorly by k_head · · Score: 1

      "So I'm still left with the same question that I need to ask myself. Should I start looking at different line of work, doing more physical hands-on work?"

      Leave. really nothing in this industry is fun anymore. Get a job where you won't be called in the middle of the night or on your vacation. Even if pays less at least you'll get your life back and you'll sleep better at night.

      Who knows you might lose weight and live longer too. I figure sitting in front of a PC 15 hours a day isn't really helping your heart all that much.

      --
      The best way to support the US war effort is to continue buying American products.
    36. Re:Programmers in IT get treated poorly by sql*kitten · · Score: 0

      As long as profit is the ONLY motive for business, things are going to be bad for employees.

      I think you are missing the point somewhat. A corporation is a technology. It's a machine - comprising equipment and human operators - for making money.

      What you've said is like saying "so long as moving earth is the only motive for owning a bulldozer, things are going to be bad for builders". Well, no-one wants to move earth just for the sake of it. They want to build something, like houses or a stadium or a school or whatever. A bulldozer is a tool, and a corporation is a tool.

      A corporation is a means to an end. It will make money for you, as a shareholder or as an employee - but it cannot tell you how to spend that money to make you happy. YOU have to decide that for yourself.

      Me, I work my job, I get paid, I go home at the end of the day and in the evenings and at the weekends and on vacation I spend the money I've earned on doing the stuff I want to do. Ask yourself - are you living to work, or working to live?

    37. Re:Programmers in IT get treated poorly by pottymouth · · Score: 1

      "Well, no-one wants to move earth just for the sake of it. They want to build something, like houses or a stadium or a school or whatever. A bulldozer is a tool, and a corporation is a tool.

      A corporation is a means to an end. It will make money for you, as a shareholder or as an employee"

      I'm sorry but I don't agree at all. A corportation can be used to do anything. Corporation is just a term for a group of people that get together to do something. They can be together to build the best darn bulldozer in the world or they can be together to make the most money they can. I'm simply saying that when corporations do the later things are good and when the do the later things are bad. Making the most money just shouldn't be an end. After all, all you're going to be able to buy with it is crappy products built by other corporations that are trying to make the most money (rather than the best product).

  162. I am happy by supertbone · · Score: 0

    I am happy working for a demolition company instead of the craphole Initech. Atleast I am not at Penetrode.

  163. The _real_ cause of geek unhappiness by PorscheDriver · · Score: 1
    It's nothing to do with money. It's because IT dudes write stuff like this:

    money != happiness

    when they post articles to /.

    Here's the debugged code for real:

    if( currentState == readingSlashdot ) {

    girlFriend = NULL;

    pr0nCollection++; }

    --
    "This is your life, and it's ending one second at a time."
  164. You Never Been A Plumber by $criptah · · Score: 1

    Have you? Let me tell you something, I know a few plumbers who used to run small businesses and while they did okay, their salaries were not near $45/hr.

    First of all you you have to get a license. Then you have to get insurance, then you have to get equipment, then you have to get your name out and do some advertising. If you want to be serious you'll have to get an accountant (at least part-time). Then you have to go through people's shit, literaly.

    The plumber that I know retired at the age of 60. Not bad, he had a decent income throughout his life, but he never had excess. You have to realize that although the rates are $45/hr, these guys do not work 40 hours per week all the time and when it comes to paying health insurance, sick days and vactation pay, they are on their own.

  165. MOD PARENT UP! by TrekCycling · · Score: 1

    That's funny. I'm not quite where you are, but I feel you, definitely. I have medical conditions (sleep apnea and insomnia) that make it very difficult for me to work long hours. I did everything from have both of my doctors write notes to my employer telling them to lay off to complaining. Nothing worked. The demands never relented and eventually I was laid off. Best thing that ever happened to me. I'm much happier now. I don't know if I'll ever be able to find a job in the IT field again. That would be sad because I loved the work. I just hated knowing that I wasn't going to be allowed to have a life because of my work.

  166. In a Related Story . . . by glass_window · · Score: 1

    1 in 7 companies use some form of Microsoft software

  167. Moving from programmer to tile layer. by Albert+Sandberg · · Score: 2, Interesting

    About 3 years back I changed profession from being a professional programmer to become a tile layer. Basicly, it was the it bubble which obviously made me loose my job, but I had other jobs on the line, but I decided to move away from Stockholm, which holds most programming jobs, to the countryside of south sweden.

    This move have definitly improved my happy status, I can easily say I'm one of those 6 out of 7 that did not concider myself more than "good".

    Working outdoors, with customers which are mostly happy with the work you do, and you don't have to deal with updating the work you do all the time, rules. I have one project per week in general, so every week, new places, new people, new objects.

    I would recommend to do the change if it's possible, I had the luck to be able to join a school to learn my current profession. But if you really want to become something, nothing should stop you from trying.

    Albert

  168. I _have_ Been a Plumber by randall_burns · · Score: 3, Interesting

    My brother and father are both Union pipefitters(same union there as plumbers) in Missouri. Last I checked, there counterparts in the pay area were getting upwards of $45/hour(with nice benefits I might add).

    Now, that occupation _is_ much more cyclic than IT has been until the effects of the H-1b/L-1 expansion set in 4 years ago.

    Now for non-union guys, rates vary considerably with business skills and technical skills in the occupation. For union guys, what varies isn't just rate, but how much folks get to work when work is scarce(folks with high demand skills work more regularly).

  169. Plumbers by soloport · · Score: 1

    Was he from Italy? What were his sons' names? Did he drive a taxi? Or a cart?

  170. Unhappynes and reconision. by jellomizer · · Score: 3, Insightful

    I think the issue for IT workers is that they dont get much reconision for their good work. But only get Guff when they do something wrong. The server has been for for 1000 days and the tanks you will get is probably being laied off because they dont see you running to fix problems like their previous less qualified employee. But if something goes wrong then every is on you to fix it now because their job is the most important. So as IT we get to much negitive feedback from people. My day just feels great if somone says thanks this is a really cool program. Or wow sience you have been there everything seems to run so much more smoothly, but that is a rairitly.
    I like IT Programming, Administration, even helping people with all the dumb little problems. But if I dont get any thanks or apreaction at all it feels like I am not doing anything good.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    1. Re:Unhappynes and reconision. by Anonymous Coward · · Score: 0

      Well if you learned how to spell or even write properly, you might get a little of your "reconision."

      Go back to school and learn the language. I REALLY hope English is your 2nd language. If it isn't, we have yet another example of the quality students coming out of our educational systems around the world.

  171. Human interaction by WSSA · · Score: 1

    One of the things that keeps me happy is meaningful human interaction. Either discussing a technical issue with a colleague or helping someone diagnose a tricky problem.

    I think many IT professionals over look the need for this.

  172. Well said by HangingChad · · Score: 2, Insightful
    I am a software engineer. My job is boring.

    I know exactly how you feel. There's about 15 minutes of fun rolling out a new application to users, then it's back to the salt mines.

    The only thing I'd add is I think I just got tired of the fight after a while and burned out. Made up my mind this is my last IT job...at least for a while Not even going to accept another position on the same contract. If I ever do go back to IT it will be on my terms, not someone else's.

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
  173. Job security by srussell · · Score: 2, Interesting
    I know people who are happy being contractors, so I know that my opinion isn't shared by everybody in IT, but I blame by own unhappiness with my career on the fact that it is difficult to get a permanent placement as a computer programmer.

    I've got contract opportunities left and right, but I really miss being able to form long-term relationships with the people I work with, to get to know the organization and the details of the business I'm working in, and to not have that termination date always looming ahead.

    I can't believe that it doesn't affect a person on at least a subconscious level to know that there's a definite date after which they are unemployed and their future is uncertain. It makes it difficult to buy a house and plan long term, when you don't know where you'll have to move for your next job, or how long you'll be unemployed if you choose to stay in the same location.

    Add to this the fact that most contract positions are for very short periods -- less than two years -- to avoid lawsuits (contractors suing for benefits as employees since they've been in a position for years -- the MS case set a precedent) and you have a high-stress situation.

    It isn't as if, in IT, you can plan ahead and line up future work a year in advance; most contract positions are immediate or near-future opportunities.

    Yes, in today's economy, there's no guarantee of long-term employment, but with a permanent position, there's at least the illusion of long term employment, and there are darned few of those positions available for software developers.

  174. It's the "Big Fraud" by CrashVector · · Score: 2, Interesting

    I'm not unhappy with being a software consultant...

    However I am miserable that rates have crashed, that work is scant and abusive, that my IRA has been obliterated, that stupid people still run this zoo, that my healthcare costs keep rising, that I'm being taxed to pay for stupid foreign wars, that billions of dollars were plundered from the economy by corporate fraud and so far we've busted Martha Stewart, that a neo-con fascist coup has occurred and is winning in my home country, and I'm really unhappy with the thought that the ONLY thing I have to look forward to is that in 25+ years or so, after my last paycheck has been spent, I can put a gun to my head and begin a very brief 9mm retirement...

    Nope I'm not unhappy with software, I'm sick and tired of the whole entire complete FRAUD that is life on planet earth...

    --Richard

    1. Re:It's the "Big Fraud" by jeff13 · · Score: 1

      That would be life in the "good ole USA" pal... other countries aren't so quick to rob and loot thier citizens. Though it's a trend I admite!

    2. Re:It's the "Big Fraud" by ChopsMIDI · · Score: 2, Insightful

      I'm really unhappy with the thought that the ONLY thing I have to look forward to is that in 25+ years or so, after my last paycheck has been spent, I can put a gun to my head and begin a very brief 9mm retirement...

      whoa............

      dude

      Just chill, man.

      I'm certainly not a big advocate of this, but I think you need to get high...badly!

      --

      How could I say to men: "Speak louder, shout! For I am deaf!"? -Ludwig van Beethoven
    3. Re:It's the "Big Fraud" by Darkninja666 · · Score: 1

      Or laid....

      --
      Secure multi-mediation is the future of all webbing...
  175. Money... right. by LoganTeamX · · Score: 0

    I'm surprised that most feel they're well-paid, or is that their management answering that portion of the survey for them? I'm rather happy where I am, but the pay could be better!

    --
    One of the 187.
  176. Same here by KalvinB · · Score: 1

    I've been programming for about 16 years now and I'm not even 24 yet. I currently have a job doing programming and it's mildly entertaining as I'm comming up with solutions to problems I didn't think I was capable of solving. I'm doing math problems that I havn't come across in any schooling yet. The problem is that it's a job and that I'm sitting behind a desk with nothing to look at besides a screen. I'd rather choose to program when I want to. Not because I have to.

    This coupled with the fact my GPA isn't up to par with the uni's requirements since there's too much BS for me to care, I'm switching majors to secondary education. Specifically math. I've been teaching myself programming since I started. There's no point in wasting money playing stupid little games just for a piece of paper for a job I don't particulary like anyway. I've had very few good teachers which has resulted in me teaching myself the courses anyway. So why pay them? Actually, only one teacher comes to mind that was excellent.

    Talking to some people I know I found out that a certain high school in my area has their comp sci classes taught by the coaches. That's an excellent opportunity.

    It also works out nicely since it would have been 2 more years to finish out the comp sci degree but it's also only going to be about 2 years to get an education degree if I pack in about 16 credit hours every semester.

    Ben

    1. Re:Same here by NateTech · · Score: 1

      Ben,

      There is wisdom in realizing young that in many cases pursuing your most enjoyable hobbies into a job/career can sometimes ruin a good hobby.

      Example a friend gave me a number of years ago:

      Flying airplanes and learning to fly them commercially at the local airport is fun.

      Getting up in -10F weather to ride in a cheap Ford Club Van from an airport hotel in Wyoming to a cold airplane to have it cranked and ready for a 4:55 AM show-time and a 6:05 AM push-back, after arriving late the night before on a "standing overnight" where the airline starts your duty day in the evening of the previous day and then kicks you out late-morning the following day (read: you got 4 hours of sleep if you're lucky), is not.

      Jobs are jobs, ultimately... work is pretty much required for most folks in our society, so you have to make of it what you can.

      If you only enjoy computers and programming as a hobby now, and you continue into it for a career, you may find that doing it both for a living and for "fun" takes all the fun out of it.

      This is true of just about anything, really.

      Secondary teaching is a very noble profession, but includes long hours, and comparitively low pay (there are three teaching professionals in my family) but the ability to really make a difference in a few student's lives. It can feel more morally worthwhile than coding up a program.

      Ultimately now that I'm in my early 30's I now realize that just learning to be happy in whatever you're doing is probably a skill everyone should practice early in life. It pays off over and over again.

      Search for the balance... work when you must, enjoy life when you can.

      --
      +++OK ATH
  177. But I thought... by marsu_k · · Score: 1

    ...that IT Professionals are *happy campers* in general.

    1. Re:But I thought... by danlyke · · Score: 1

      Yeah, but if my boss catches me camping behind the crates with the AWP, I'm unhappy.

      (And yes, two jobs ago everyone in the office used "scouted" and "deagled" as verbs...)

  178. whatever by tekunokurato · · Score: 1

    This is based on a British survey with only about 1,000 respondants between all the professions they surveyed. I mean, come on -- that's like saying "we asked seven IT professionals if they were happy and one said no." That's the weakest sample I've ever seen anyone hold up as relevent!

  179. How did H-1b/L-1 affect all this? by Anonymous Coward · · Score: 0

    Personally, I was reasonably happy with my profession 10 years ago. 10-6 years ago, I could stay with it for the money. The last 4 years have been living hell. H-1b/L1 has changed things-and not for the better. When I was interviewing last, I ran into a lot more lying, idiotic managers. I wouldn't advice anyone to go into IT _except_ as an independent consultant catering to business owners.

  180. Intelligance & Personality by a1englishman · · Score: 1

    It could also be a reflection of the typical intelligence and personality profile found in each of these industries. The IT crew, are generally a highly intelligent bunch, with rather introverted personalities.

    I'm too lazy to find any references, but highly intellegent people are known to be less happy. To a certain extenet, ignorance is bliss.

    Not every hair dresser is as dumb as a post, and I don't mean to be derrogatory, but these people are more likely to be of lower calliber. They are also more likely to be happy.

  181. Happiness is overrated by Anonymous Coward · · Score: 0

    As my grandfather used to say "If it was supposed to be fun, you'd be paying them!"

  182. IT Pros can be as dumb as users... by OwlWhacker · · Score: 1

    I have talked with many a so called IT Professional, and most of them are clueless about the simplest things.

    Some of them get paid loads, have all kinds of certifications, and yet they need to ask you how to configure TCP/IP for use with a freakin' router!

    One moron stated that he had this or that certification, and that he was a pro, yet he complained when I used the generic term 'browser'. He asked why I was using such 'technical' words! Obviously it's really a 'Web page program', or just 'Internet Explorer'.

    I think, from my experience, that anybody could manage to get a job with a title of 'IT Pro'. All you need to do is act as if you know what you're doing, and then get other people to do your work for you.

  183. money != happiness AND !money = !happiness by PaneerParantha · · Score: 1

    money != happiness AND !money = !happiness
    Both are true.

    - A one-year unemployed programmer

  184. You know what they say... by Mysticalfruit · · Score: 1

    Money can't by happiness, but it'll buy lots of expensive hookers and drugs!

    And if you had a million dollars you could do two chicks at the same time (while clutching a red swing line)

    --
    Yes Francis, the world has gone crazy.
  185. More Fundamental Influence Than Job? by Rostin · · Score: 1

    Could the numbers be biased because there are more "nerds" involved in IT? I mean, if you think of the jobs that are high up there, (florist, plumber) the people doing those jobs are probably not experiencing a lot of existential angst. That's not to say that florists and the guy who fixes your pipes aren't intelligent. I'm just guessing that people who work a lot with their hands (on things outside of themselves that are clearly seen and understood) would be more outwardly focused in their thinking, and less prone to contemplating how miserable their lives are. Then again, maybe that's complete BS. :)

  186. Obvious by Supercoz · · Score: 2, Interesting

    The correlation between intelligence and unhappiness has been observed by people as far back as Bacon. A quick glance at the list confirms that most professionals (lawyers, engineers, scientists) are unhappy.

    The interesting question is _why_.

    anthony

  187. Re:do your users wash their hands after using the. by iiioxx · · Score: 1

    Do you touch their keyboards and mice when helping them?

    I rarely, if ever, have to visit a user's desk (that's what the Helpdesk is for). But on those rare occassions that I have to touch someone else's mouse or keyboard, I do go to the restroom immediately afterwards and wash my hands. Not so much because of fecal matter, but because I hate being sick, and sharing a mouse and then rubbing your eyes, picking your nose, or wiping your mouth is a great way to get a cold or flu virus.

    In fact, there was an interesting article on CNN's website about how the average office desk, phone, keyboard, and mouse have about 400 times more germs on them than a toilet seat. Dunno, maybe plumbers are better off after all...

  188. I think it has to do a lot with... by SphericalCrusher · · Score: 1

    People finding out that they could make a lot of money in the industry and jumping on it in the late 90s...

    And if them clicking on spyware bots and such makes them unhappy, then maybe they should consider another profession, or some more training.

    --
    "Instant gratification takes too long." - Carrie Fisher
  189. Just subcategories by swb · · Score: 1

    ...of the larger, number one problem: Management.

    Users wouldn't be a big deal if management actually had enforced and enforcable policies that dealt with user-computer interaction (read: you're responsible for self-inflicted computer fowlups, up to and including docking your pay for broken equipment and termination for repeated behavior), allowed IT to be more proactive with virus/worm/spyware/adware control (read: arbitrary site blocking, attachment blocking, restrictive controls on what you can do with PCs).

    Job security wouldn't be such a big deal if IT was "at the table" in terms of overall business management and planning, instead of reading about management initiatives in the Wall Street Journal and having to mop up, clean up or otherwise try to make bad ideas implementable as IT systems. I love how terrible management decisions result in unworkable processes and systems and then management decides that their bad decsisions warrant outsourcing the disaster overseas where the lower costs mask the overruns, delays and waffling by management.

    I like what I *do* for my job, but I *hate* having to deal with all 37 layers of management. If a company is well managed (and this DOES NOT just mean insanely profitable), it just seems to follow that the IT annoyances of an IT job will be greatly minimized and the real work of IT will be maximized. As long as management is a bunch of clueless MBAs lining their pockets, IT will be a backwater.

  190. Assertiveness by clawsoon · · Score: 2, Insightful

    Very good point. I notice that many of my IT colleagues lack assertiveness - and they tend to be the least happy ones. If you don't feel you can effectively change the things that bother you, the resentment builds up and gnaws at you. If you feel your life is run by PHBs whose minds can't be changed, you will not be happy. If you're constantly tip-toeing around egos for fear of being fired, you're not going to feel good about yourself or what you do.

    I wonder how many techs would be more content - and more in control of their own destinies - if they'd had some assertiveness and social skills training.

    Andrew Klaassen

  191. story of my life, I feel for you by Anonymous Coward · · Score: 0

    Dude, story of my life. I went to university for a computer engineering degree and there we worked on systems that were amazing. I would wake up in the middle of the night inspired and start programming robotic interfaces at 3 in the morning. I spent my time right out of university working for IBM until all the layoff came. At IBM we worked on designing circuits that have yet to see market. Cutting edge R&D stuff when it first hit silicon.

    I then spent about 1 year working for $12.50 because my wife was pregnant, IBM had laid off about 5000 of us, and I needed to make ends meet to pay rent. I went into huge debt because it took a bit to change my lifestyle after the IBM money stopped rolling in. Now I sit around all day and program front ends to SQL databases. It is living hell some days but it pays a lot more then $12.50/hour so I do it.

    If I could have stayed with IBM or found another job in the area that offered the chance to work on cutting edge technology I would have but I couldn't and now I pay the consequences. It is all part of growing up and becoming an adult. How many people do you know who wake up every morning looking forward to another day at work. I don't know many and the few I do know are the exception, not the rule.

    Be strong bro. It won't get better but it can't get any worse.

  192. Check out who put on the survey by Anonymous Coward · · Score: 0

    City & Guilds (http://www.city-and-guilds.co.uk) is the UK's leading awarding body for work related, vocational qualifications. In total the organisation awards around 1 million certificates to learners each year on over 500 subjects ranging from creative studies to catering, management skills to manufacturing.

    While the happiness findings match up with my general experience, it isn't terribly surprising that the study paints vocational careers in such a rosy picture.

  193. Born, not Made. by dmorin · · Score: 1
    Two simple questions - when did you know that your life was going to revolve around computers? And, what career decisions did you make to that end?

    I remember the answer to the first vividly - I was 10 years old and it was the last day of 4th grade, they told us that we would be getting a computer the next year. For the remaining years of school I was in my element. It was just always a given that I would end up doing something that involved coding. From there I got to go to a good CS school (Worcester Polytech), and have gotten programming jobs ever since that I've enjoyed greatly.

    Now, had something gone wrong and I'd ended up in admin or help desk, I could see where I'd be unhappy. Or if I'd waited until college to pick a path, said "Hmmmm, IT sounds good..." and then later "Wow, this really isn't for me."

    Don't think I don't count myself incredibly lucky. I've always said that you should evaluate your job on three factors - am I any good at it, can I make a living at it, and do I love it. I'm very lucky to be able to say yes to all of the above.

  194. Whine and Bitch (Repeat) by rider_prider · · Score: 1

    It's all about perspective and attitude. I changed careers a few years ago (32 years old) from a carpenter to getting a degree in computer science. Now I have good pay, benefits, safe work environment and some job security. As an added benefit I do not work outside in the rain or at -40 degrees C, or at +40 degrees C, I also do not have to risk life an limb daily, Now I can look forward to being able to play with my grandkids, because I will not have ruined my back or lungs or hands or.... Get over it, IT jobs are very good jobs, If you think different you need try working in a trade for a while. After you have hammer nails for 10 hours in the rain at a few degrees above freezing and you realize you can't open your hand you will have a different perspective on your double-click finger being sore...

    1. Re:Whine and Bitch (Repeat) by jeff13 · · Score: 1

      ^^^ rich boy. Other people have to work for a living jerk. BTW, there isn't a capenter on the planet who would hammer nails for 10 hours in the rain. Shows you are NOT a carpenter and never were.

    2. Re:Whine and Bitch (Repeat) by rider_prider · · Score: 1

      I still am a journeyman carpenter (15yrs experience) and work has to be done to hit deadlines regardless of weather. Do you think carpenters only work when its warm and sunny out??? Rich Boy??? I still have $25000 in debt after spending ~70000 on my degree...

    3. Re:Whine and Bitch (Repeat) by jeff13 · · Score: 1

      OK, OK, I stand corrected. Can't believe you're working in the rain... weird. It just sounded off. Can ya tell I'm sensitive to corporate plants making phonie posts on /.?

      Apologies offered. :)

  195. Why plumbing is fun by Anonymous Coward · · Score: 0

    Having spent about $7000 on plumbers over the last few years (ah, the joys of home ownership), my guess is that plumbers spend a relatively small amount of time digging toilets out. Even rootering a clogged toilet doesn't place you in contact with too much "material". More often, you are doing clean work like digging a sewer lateral, remodeling a bathroom or installing a new water heater, jobs that when properly done, and unlike IT jobs, are done when they are done, repetitive enough that you can gain skill at the job, and command a premium for off hours work. Unlike most IT jobs nowadays, where every task is an emergency in progress, is never completed to anyone's satisfaction, is never done the same way twice, and commands no extra compensation for off hours work.

  196. The key to happiness in IT by Rorschach1 · · Score: 3, Funny

    Zoloft.

    Mmmm, serotonin.

    1. Re:The key to happiness in IT by nlindstrom · · Score: 1

      LOL!

    2. Re:The key to happiness in IT by Anonymous Coward · · Score: 0

      I will have you know that was my key to happiness for a year. Damn ungrateful lusers, lusers made me bitter and spiteful.

  197. the joke explains it all... by killthiskid · · Score: 5, Funny

    A man is flying in a hot air balloon and realizes he is lost. He reduces height and spots a man down below. He lowers the balloon further and shouts:

    "Excuse me, can you tell me where I am?"

    The man below says, "Yes, you're in a hot air balloon, hovering 30 feet above this field."

    "You must work in information technology" says the balloonist.

    "I do," replies the man. "How did you know?"

    "Well," says the balloonist, "everything you have told me is technically correct, but it's no use to anyone."

    The man below says, "You must be a corporate manager."

    "I am," replies the balloonist, "but how did you know?"

    "Well", says the man, "you don't know where you are, or where you're going, but you expect me to be able to help. You're in the same position you were before we met, but now it's my fault."

    1. Re:the joke explains it all... by misterpies · · Score: 1


      Last time I heard that, it was a lawyer joke. Indeed, the only change is to substitute "you must be a lawyer" on the third line and "you must be a client" on the 6th. I guess it could be adapted to most other advice-giving professions...

      --
      The author of this post asserts his moral rights.
    2. Re:the joke explains it all... by Anonymous Coward · · Score: 0

      That's almost funny, except the same joke used to be about mathematicians (or sometimes philosophists, or physicists). Latter part is genuine PHB, though (not a new addition, joke was old when Lincoln was shot, I reckon). But if you like joke recycling...

  198. Wise words from Puffy and Biggie by kyoko21 · · Score: 1

    Mo money, mo problems.

  199. From the perspective of one unemployed by shuz · · Score: 2, Insightful

    I'm a fresh college grad with a lot of job experience during college. I have all the spark and ambition. But I feel I also have the defeat and triumph of those older and "more experienced" then me. I am with a lot of other posters who have wanted to do what they do all thier life. I want to be a systems administrator, thats it! I want to run a data center and experience all the trials and tribulations of it. I look at defeat, stalness of down days, new users, old users who just can't seem to grasp the idea of technology, or those people that seem to know everything but are not willing to admit defeat when they realize they don't know anything. I think I know what it means to hate your job and go one. I think I know what it means to love your job but not feel appreciated. I'm a college grad, I sure as hell know what it means to work your ass off, not have a life, and work some more. I embrace a 50-60 hour work day and I know I'll be happy regaurdless of what happens. I think that part of the unhappiness is about people that don't know who they are or how to control themselves or those around them. If life is dull you need to make it more interesting. It certainly isn't the job of a friend, girl friend, wife, boss, economy, world! For all of you out there that want to be happy, be happy! Take it from me, someone who is unemployed, out of college, scratching at the door of every company pleading for that one chance while scraping rock bottom in money bag. If you don't 100% completely love what you do in IT for a living, you sure as hell better get out(might want to wait for the economy to pick up) but you better make room for those who know that they are in it for life, for the long haul. Yes, young whipper snappers as a previous post put it, because they have gumption and they don't know defeat. As you get older and you realize what it is you fear it. You fear change because change smells like defeat. If your in IT you better realize what that is right away. I am a firm believer that success only happens through defeat. Thank you for your time. /rant off

    --
    There is or can be built a machine that can simulate any physical object. -Church-Turing principle
    1. Re:From the perspective of one unemployed by citking · · Score: 1
      From one unemplyed college grad to another, I say "right on".

      I think people with jobs tend to forget what life is like without one. While I certainly don't wish misery on people by hoping that they become unemployed, I think those that are unhappy in their current jobs need to step aside and let someone else in before they go postal at work because someone accidentally deleted their system files again....

      --
      "This food is problematic."
    2. Re:From the perspective of one unemployed by milesbparty · · Score: 1

      If you don't 100% completely love what you do in IT for a living, you sure as hell better get out(might want to wait for the economy to pick up) but you better make room for those who know that they are in it for life, for the long haul

      It's only a matter of time before you are beatin' down too...give it 10 years. You'll be tired of useless meetings, office politics bullshit and the endless red tape to make a small system change. You'll be tired of doing an actual 1-2 hours of work on a computer out of a 9-12 hour day (if you're lucky). Oh yeah, your wife will also give you shit work having to work evenings and weekends and being on call for a week every 4 weeks.

      I do have to say I admire your enthusiasm! Keep it as long as you can!

      --
      eMelody Web Directory add your site today!
    3. Re:From the perspective of one unemployed by shuz · · Score: 1

      You see, I already know and have experienced what you have said. I say, bring it on! I dislike management as much as the next guy but I have learned to deal and how to deal with them. Red tape you say? There is more red tape in goverment work and academic work then anything else. The only differnce is that private industry tries to actually make money instead of just spending it. I know that I'll get burnt out, everyone does but most people also either learn to deal with the burn out or find a new way to deal with thier position. One way is to become management yourself and experience why your manager acts the way he does. Life is an adventure, explore!

      --
      There is or can be built a machine that can simulate any physical object. -Church-Turing principle
  200. "Started Programming at Age 8" by Black-Man · · Score: 1

    Sheesh... no wonder all the young guys in our cube farm pick their nose and eat it... take a dump and refuse to wash their hands... fart... belch...

    Instead of learning things like "social skills" and etiquette and age 8, they were learning how to comprehend a stack trace!

    1. Re:"Started Programming at Age 8" by Anonymous Coward · · Score: 0

      Sheesh... no wonder all the young guys in our cube farm pick their nose and eat it... take a dump and refuse to wash their hands... fart... belch...

      Instead of learning things like "social skills" and etiquette and age 8, they were learning how to comprehend a stack trace!

      This is another silly generalization about programmers. Yes, I started programming at age 8, most likely because my father was a programmer (COBOL) so I was interested in it. Also, I was interested in the games I was playing...this didn't keep me at all from learning "Social Skills". As a matter of fact, I had a very active social life in High School and College...If anything has decreased my social skills, it's been in recent years (ie the last 11 on the internet) not programming as a child.

  201. Use Microsoft Office, Be Happy! by thedillybar · · Score: 1
    The IT professionals in the Microsoft Office commercials sure look happy! Maybe we should all try using MS Office.

    Oh wait. The lack of compatibility with open source software (and their own previous versions) is one of the reasons we are all unhappy. Here's to false advertising.

    1. Re:Use Microsoft Office, Be Happy! by Bull999999 · · Score: 1

      I'll bet that they are stock photos of IT professionals using good open source softwares.

      --
      1f u c4n r34d th1s u r34lly n33d t0 g37 l41d
  202. Same problems. by minusthink · · Score: 1

    IT (especially Tech Support) is about solving the same problems over and over again. That's why I wasn't happy with it, I need to be creative and the IT jobs I've had, save the current one, did not allow that.

    --
    "when life gets complicated, I like to take a nap in a tree and wait for dinner" - Hobbes.
  203. Preach On by blunte · · Score: 2, Interesting

    This is SO true.

    And it brings me to a point that has taken years for me to discover - computers should be treated somewhat like cars and airplanes.

    You must study, practice, and demonstrate a minimum level of proficiency to be allowed to operate a car. The same is true of airplanes, but the effort is much greater (as is the cost).

    It is an unfortunate effect of marketing that we have people believing computers should be so easy to use that they need no training. Look at a microwave - a true appliance. I'll bet most people only know how to use a microwave to 1/10 of its designed capability. And even then I suspect people don't use the features correctly.

    Computer users should have to invest a certain amount of time in regular training - OS use, general application user, and custom application use. There should probably also be a required "Defensive Computing" class, with test, that is required once a year.

    It's not all the fault of the users though. Some programs/OSs behave poorly, some hardware does actually fail, etc. But when fixing those problems, you (the IT person) aren't required to be nice to the moron who created the problem (since they are probably far away).

    --
    .sigs are for post^Hers.
    1. Re:Preach On by Moofie · · Score: 1

      The reason cars and airplanes are licensed is because they're dangerous.

      The reason you think computers should be the same was is that you are an elitist.

      --
      Why yes, I AM a rocket scientist!
    2. Re:Preach On by micromoog · · Score: 1
      I'll bet most people only know how to use a microwave to 1/10 of its designed capability. And even then I suspect people don't use the features correctly.

      The point you miss: those same people are perfectly happy with this state of affairs, and are not AT ALL interested in learning how to use the other features.

      The idea of requiring a license to operate a computer is absurd. The solution is simple: companies that promote their products as being "for dummies" need to build them so that those same dummies can't break them/the Internet by trying to use them.

    3. Re:Preach On by Mr.+Piddle · · Score: 2, Interesting

      Look at a microwave - a true appliance. I'll bet most people only know how to use a microwave to 1/10 of its designed capability. And even then I suspect people don't use the features correctly.

      The other 90% of those features are not worth using. My microwave has auto reheat settings that require inputting quantities of units of food. However, the names of the units are printed only in the user's manual and not on the LCD, meaning I can't remember if "0.5" means "cups" or "pounds" or "servings" or "ounces" of oatmeal.

      Another much fancier microwave I used recently has a knob on the front for selecting modes of operation. There must be a dozen modes of operation. Just getting to "run this damn thing on high for 30 seconds" requires pushing a button and rotating the knob clockwise through a half dozen modes, then pushing the knob, then rotating it for the amount of time, then pushing it again. It literally takes 30 seconds of effort to get the thing to run for 30 seconds.

      Personal computers take these problems, multiply them by 10, and then add a percentage chance of failure. The best computers for productivity were those green-screen dumb terminals for data entry or even perhaps DOS text-based programs, but now those all got replaced by full-blown desktops complete with Internet access and Windows Media Player and presentation time-sink software. Sometimes I really hate "progress".

      --
      Vote in November. You won't regret it.
    4. Re:Preach On by blunte · · Score: 1

      I'm not an elitist as much as I am a pragmatist.

      Software will not, for the forseeable future, be designed with the simplicity, correctness, and clarity that average users need. Even assuming it were possible to make software that required no training or no documentation, such software would certainly be considered "perfect" by some users, while simultaneously being deemed "wrong" or "difficult" by others.

      The simple fact is that right now, most users don't know how to use the tools they've got. It's like many programmers and Vi. Vi is usually detested by first year users, accepted by 2nd or 3rd year users, and loved by long time users. Even after 15 years, occasionally I'll learn something new that really makes my editing life happier.

      The same is true for normal people with Windows, a browser, etc. Do you realize how many users go to yahoo.com, then type in the web address into the yahoo search field? Do you know how many times I've tried to convince same users to just type the address into the address bar? Do you know how many times I've been called to help a user whose program has "vanished", simply because somehow the shortcut on the desktop is gone? How difficult is pushing Start->Programs and then looking for your program?

      These people need training, and they need testing. Otherwise they won't take it seriously, and they'll continue to be sloppy, inefficient users that demand too much support.

      --
      .sigs are for post^Hers.
    5. Re:Preach On by Moofie · · Score: 1

      So when you do support, you teach them. If you can't do that, you're bad at your job.

      Having an A+ cert doesn't make somebody a competent technician. Testing only evaluates your ability to pass tests.

      Stop trying to foist off the responsibility onto somebody else. It is the help desk's job to a) fix the problem and b) educate the user.

      It's hard. Lots of people are bad at it. Same is true of any profession.

      --
      Why yes, I AM a rocket scientist!
    6. Re:Preach On by blunte · · Score: 1

      Thank you for assuming that I have either not tried to teach or have instead been a poor teacher.

      I've been highly successful teaching people who are willing to learn, but some people seem to refuse to behave properly. In some cases I've even had people demonstrate their understanding, only to learn that they quickly reverted to their previous bad ways once I left their side.

      As for cert, it's not a guarantee of their competency, but at least it shows they have been taught something, and more importantly that they could demonstrate that they learned it. Then I can go to their management and say, "these people are intentionally ignoring proper use of X, and we know they did learn the proper use because they were certified." Now they can be talked to by their superiors, and it becomes a real issue of job security. That might give them impetus to take their computer use seriously.

      I don't know what your experience is dealing with "normal" users in normal non-technical work environments, but mine is extensive. These are not bad or stupid people in general, but rather people who just apparently don't take computer use seriously.

      Computers in most work environments aren't dangerous (as cars are), but they definitely pose financial dangers. 1.5days of total company downtime due to a user's poor judgement is very expensive. Even more expensive would be if a user inadvertently allowed a non-employee to gain access to the network (by giving out their password, for example). These are both common failures, and almost certainly the employees have been warned and warned.

      --
      .sigs are for post^Hers.
    7. Re:Preach On by JaxGator75 · · Score: 1
      I agreed with you until the "teach them" part. Most people I support have little interest in learning. They want YOU to make it work and they don't care how/why. Attempting to force them to learn or be self-sufficient is usually met with a mental-brick-wall, defensiveness and matching surly attitude (spurred by feelings of shame for their dependence and ignorance???)

      The people at work are even worse!

      --
      Come and see the violence inherent in the system!
    8. Re:Preach On by Moofie · · Score: 1

      Uh huh. That's why you make friends with them. You show them how the knowledge helps them get their job done with less effort.

      --
      Why yes, I AM a rocket scientist!
    9. Re:Preach On by Moofie · · Score: 1

      I was the single technical support guy for 100 doctors' offices, each from two to ten PC's. If something blew up, I got the call.

      I was able to take the scaredest-of-the-computer receptionist, and teach her how to a) fix simple problems (like "I can't print!") and also to gather data about other problems so that I could more easily troubleshoot them.

      It's an interpersonal skills thing. You get them on your side, by being extremely polite and supportive. You get them to trust that a) you know what you're doing and b) you don't mind helping them. If you approach them with a "You are a stupid luser" attitude, they are not going to cooperate.

      If the person is so aggressively stupid (such are in the vanishing minority in my experience) you start documenting stuff, and talk to their supervisor. "Hey, Person X is having particular trouble with their computer. How about popping for this class to help them be more productive?"

      It's due diligence. It's your job.

      --
      Why yes, I AM a rocket scientist!
    10. Re:Preach On by blunte · · Score: 1

      Gee, you should write a book.

      Thanks for stating how great you are. Yours is the stuff books are made of.

      I'm not even going to bother answering your points because that would interfere with your ego pumping demonstration.

      --
      .sigs are for post^Hers.
    11. Re:Preach On by Moofie · · Score: 1

      Now I know why you aren't good at technical support.

      --
      Why yes, I AM a rocket scientist!
    12. Re:Preach On by JaxGator75 · · Score: 1

      Not to argue on an older thread, but I was referring to my friends and family!

      --
      Come and see the violence inherent in the system!
  204. Better than unemployment by citking · · Score: 1
    I actually went to a university for Criminal Justice and Psychology. Problem is, becoming a police officer takes months and months of background checks, interviews, physicals, assessments of all kinds, etc etc. (Not that I am questioning the system in place...it just takes a long time to do!)

    So, rather than waiting months, making no money and living on the streets, I have been hunting for IT jobs all over the Madison WI area, arguably the tech mecca of Wisconsin. The thing is, I enjoy IT. I've done help desk for many years while at the university (and lemme tell ya, you get a very wide range of users and issues there) and would love to keep doing it.

    I think once one gets over the "stupid (l)user" part of his/her job things can be fun. Remember, IT is a support job more often than not, meaning you are not in the spotlight...the people you are helping are. That doesn't mean any work you do goes unnoticed or is unappreciated. I have had my fill of users who have been told not to do something, then 5 minutes later are back on the phone with the same problem simply because they didn't listen. Rather than go off on them, we made flipbooks of index cards and added instructions/directions for various issues. E-mail with BigBadMoFoVirus.exe.pif.scr attached? Flip in your book to virus procedures, delete the file, and call us if you really think it was something that was kosher. We're always happy to take a look to be sure it wasn't Grandma's cookie recipe.

    That said, we did have the occassional user that called us, saying her problem was an absolute emergency and could we come down immediately. When we got there she couldn't open a .jpg file of her niece or nephew because her file associations were messed up. How did this affect her work as a secretary for dining services people? I have no idea. Needless to say we chastised her and told her that her punishment would be no pictures for a week. Her supervisor also yelled at her.

    The point is this...if you are not happy in your IT field, get out so those of us that enjoy interacting with people/computers can take over. I've known more and more companies trying to move away from the anti-social nerd computer guy who keeps him/herself aloof and better-than-thou attitude and move on to those of us who like to work with people, have a modicum of patience, enjoy what we do, and aren't afraid to stand out ground when required to.

    --
    "This food is problematic."
  205. Lies, Damned Lies, and... by Anonymous Coward · · Score: 1, Interesting

    Remember how there were the popular kids who were happy in high school and college? They were the social ones who went on dates, to parties, had lots of friends... They went on to become hairdressers and plumbers. The asocial nerds went off to become IT professionals, and guess what, only 1 in 7 is happy. Nothing's changed. Being an IT professional is an effect, not the cause of the problem.

  206. Yeah, its because OUR job is so odious. Please. by Anonymous Coward · · Score: 0

    "few plumbers have to..."

    Uh, MANY plumbers have to deal with "users" who stop up toilets with some of the foulest substances imaginable, over and over and over again despite being told that its an incredible bad idea to try to flush chicken bones down the pipes. Yeah, they've got it SOOO much easier than us! Nothing could compare to the horror of BonziBuddy, oh no!

    I think IT professionals are unhappy more because they DO put such a chip on their shoulders sometimes.

    "Oh the horror of my job! Noone has the intelligence to understand me!"

    I think many IT professionals are unhappy with their job because they approach it with almost the same level of arrested development as many teenagers. "YOU JUST DON'T UNDERSTAND ME! WAH!"

    My advice: Grow up and don't be such a big baby. Your parents didn't just tell you this to shut you up as a kid. (Well, not entirely at least.) They also told you that because they knew the moment you stopped focusing on bitching and moaning was quite often the first step to not being unhappy.

  207. Don't forget uncompensated overtime by plopez · · Score: 2, Insightful

    Most IT people I know end up working overtime weekends or evenings. If you are a plumber or a carpenter, you get paid for those hours. If you are an IT 'professional' you get the shaft. A carpenter making $20/hr for high end remodeling (cabinetry, kitchen remodels etc.) + over-time working 50-60 hours a week is probably as well or better off financially than a programmer making a nominal $30/hr and working an uncompensated 10-20 hours a week. And a carpenter or a plumber can't get offshored. Somebody has to be onsite to actually do the work.

    --
    putting the 'B' in LGBTQ+
  208. the IT industry... by jeff13 · · Score: 1

    ... isn't one. It's just a market bubble created by hyping crappy tech and getting [b]TPTB[/b] to fund the implimentation of computers into ever aspect of life.

    The medium is the message.

    Now that this has been done, the jobs will go abroad to stimulate corporate 'growth'.

    Soooo, if you have wasted the last 10 years on technical support, web developement, and dreams of actual bandwidth... move to India and get a job luser. ;p

  209. Software Engineering by Dirk+Pitt · · Score: 4, Interesting
    I hope you format your code better than your slashdot posts ;-).

    I somewhat disagree with your analogy. Although I do see some IT shops that view programming talent with the 'factory' mindset, I think a majority of large software products want you to apply what you're studying: Software Engineering.

    I know, I know, there are 10k /. readers out there who just rolled their eyes ("Software development is not like bridge design!" "Programmers are not engineers!") but there are engineering practices that are applicable to software development: proper QA/QC, documenting everything, spending 70% of the SDLC in requirements and design, carefully designing dependencies before implementation, etc. These are not by themselves fun or 'crafty' activities, but in the bigger picture of developing a large and mature software project, can be very fulfilling.

    That is not to say you can ROM the time for a software project like a bridge; there are things unique to each and every large project that cannot be accounted for. But, if care is given during the software lifecycle, a project team can deliver a mature, maintainable, usable project, still allow the company to make money, and still allow the developers to practice some 'craft'. I do believe that the difference between the best packages and the average ones lie in the company's investment in that last activity.

    *BUT*, craft by itself, in anything but small to medium-small IT projects, is asking for disaster in terms of budget and schedule. The SEI level 1 nickname isn't 'folklore' for nothing. In fact, I would postulate that that's why so many jobs are going away from the Western companies: Western developers' insistence that software development is some kind of magic that cannot even be remotely predicted or estimated. Nonsense!

    1. Re:Software Engineering by 0x0d0a · · Score: 1

      Western developers' insistence that software development is some kind of magic that cannot even be remotely predicted or estimated. Nonsense!

      I would be interested in hearing

    2. Re:Software Engineering by Anonymous Coward · · Score: 1, Interesting
      documenting everything, spending 70% of the SDLC in requirements and design,

      Mercy! No, those are exact reasons why so many projects fail. Wasting 70% of time in requirements and design is like boarding Titanic; it goes long way towards ensuring nothing of much use comes out of the project. You will end up with neat book of requirements (of which half are already obsolete); ditto for documentation, and nada for implementation. Or, alternatively, you do get things done, using up 2x or more time than what more agile process would have taken.

      And as to your implication that, say, indians are better off doing old-fashioned waterfall requirements-heave processes, and thus overtake "our" jobs... I firmly believe that is one reason why most projects using offshore teams fail. Not spectacularly -- after all, you "saved 75%" -- but reliably. You cut your losses, but gain little in return.

      All of above is not to say there shouldn't be any discipline, or that design is futile. Quite on contrary. It's just that "traditional" SE processes are a failure; software development is and will not be engineering. As soon as one could formalize it properly with engineering terms, there is NO NEED TO DEVELOP IT. Problem has been solved; implementation exists. And then developers need to tackle next, more advanced, problems, for which process is untamed... and that gets eventually resolved.

    3. Re:Software Engineering by Dirk+Pitt · · Score: 1
      Mercy! No, those are exact reasons why so many projects fail

      I have to laugh at this. I work on a multi-hundred man application team. 20+ million lines of code. We've never missed a release date. Our revenue is in the 9 figures. Our product is used to produce airplanes and cars; it works well. It has to work well. I've worked for 2 other similar companies in the manufacturing software industry, and one with no discernable process or estimation system. The latter was the one that went under, the first two thrive.

      I never said that people never fail when they use they spend time in design, you can certainly still have a bad design at the end.

      And as to your implication that, say, indians are better off doing old-fashioned waterfall requirements-heave processes, and thus overtake "our" jobs

      Nope. I wasn't implying that. I was implying that US employers say that if you bring no discernable or, more importantly, quantifiable process to your development, there is no reason *not* to ship jobs overseas. If the Indians don't use process or estimation either, what's the difference at a third the price?

      Again and again I see 'traditional' and new SE processes succeed. Where I see them fail is when they are applied by people that have neither the skill nor the drive to use them. PSP works. TSP works. XP works in the right situation. American IT people need to learn that they're not magicians, and if they don't want to be engineers, they're just going to be nothing more than unemployment collectors.

  210. liars, damn liars, and statisticians by Uzik2 · · Score: 2, Interesting


    If you ask any group of human beings if they
    would rate themselves as 'very happy' none of
    them will respond with very high percentages.

    This is a troll or a study by someone
    who's not got a clue yet.

    --
    -- Programming with boost is like building a house with lego. It's a cool but I wouldn't want to live in it
  211. Us lusers by Inda · · Score: 4, Funny

    You call us lusers. I can see the smile on your faces when you think about that word.
    Self-importance has gotten you lot into the shit you are in at the moment. You all thought you were far too good to be laid off. The amount of $ you commanded made you even more expendable.

    Here's the deal. Don't call me a luser and I'll stop phoning up with phantom problems.

    1. Pull network cable out
    2. Phone service desk. Tell them my internet is down.
    3. Try and sound confused when I'm asked "Intranet or internet?"
    4. Tell phone monkey "I have checked the network cable. It is plugged in" until he/she gives up.
    5. Book 4 hours to computer problems. Use those 4 hours to drink coffee.

    Troll? I resent that too.

    --
    This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
    1. Re:Us lusers by sql*kitten · · Score: 1

      You call us lusers. I can see the smile on your faces when you think about that word.

      I keep telling people, it's an abbreviation of "local user" :-P

  212. Do what you like by wjzhu · · Score: 1

    Very true. But only a few wise individuals who have the foresight to start in the right career path can do this. Most people will learn this too late, and by then find it too late to change professions easily. If only there is a way for people to change jobs more easily, while having the security of paying their monthly mortgages and basic needs.

  213. 1 out of 7 Crybabies by General_Tso · · Score: 1

    I heard somewhere (maybe here) that most IT Professionals rate going without the Internet as worse than going through a divorce. Hearing that, I wouldn't trust any IT person's estimate of their own happiness. I hated IT, thought it sucked, quit, and got another job. Six months later, I was back. It can be pretty crappy, but I think people don't realize how good they have it. That said, it is a pretty catty profession.

  214. Plumbers Have to deal with id10ts also by pgnesmith · · Score: 1, Interesting

    I work for a local utility and I love it. I have to deal with people that are terrified. I get called out to a persons house that says they are having a power outage. It turns out that A SINGLE light doesn't work and they don't know how to change a light bulb! How many idiots does it take to change a light bulb? It doesn't matter how many are there. Imagine getting called on Christmas at 1 am to change a light bulb. Want to talk about stupid people? This is only the start. As far as being happy I LOVE IT. I was a sys admin for 5 years on all types of systems. I am so glad I was laid off. Working for a utility I make 2x as much and have complete job security. Not to mention Our bosses support our decisions. Any equipment I want I get. To get an idea of the pay at the top rung after BEING PAID for overtime we can pull in over 200k. Of course this year 4 of my coworkers have died and many have been sent to the hospital. It is dangerous work, but it if soooo fun. Imagine being 60-300 ft in the air hanging off a pole or tower in a storm. I haven't heard of anyone leaving to go to another company. If we get tired of our work we get paid to learn new skills and start a new career in the company. I can do anything from sys admin work, security, welding, plumbing, office manager, any desk job, or a lineman. I will never go back to a salary, unpaid overtime, underappreciated (sp?), slow career in I.T.. Oh and not to mention, I take my truck home. No commute, I get paid 1/2 hr for commute time though. I get paid for missing lunch. I only see my boss once every other week for a meeting where we discuss injuries. Sincerely, Laid off and loving it

  215. For Us Melancholics by jazman_777 · · Score: 1

    We're happiest when we're unhappy. So we're unhappy in the job? Great!

    --
    Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.
  216. Re:do your users wash their hands after using the. by tkg · · Score: 1

    ...rubbing your eyes, picking your nose, or wiping your mouth...

    If this is what you were doing prior to sitting at their keyboard, it's easy to see where all those germs are coming from.

  217. I feel exactly the same way by Anonymous Coward · · Score: 0

    I have the exact same problem! I used to really love computers. However, that changed in less than a year after I started working as a programmer for a living. Having to do the same type of programming tasks over and over took all of the fun out of it.

    I'm stuck doing Quality Assurance programming now, and its terrible. It is the least satisfying and most frustrating type of programming you can do.

  218. How do I get TCP/IP installed on my server? by Anonymous Coward · · Score: 0

    One of my fellow IT staffers asked my manager this and the question was forwarded to me to answer...

  219. it is the intersection of IT with Non-IT by beforewisdom · · Score: 1

    I'm a programmer, I still love what I do, the only things that sour it for me aka make it "work" are having to interface with non-IT people about IT issues.

    That and job stability are my only complaints

  220. the reason is not so much the user but the boss by Anonymous Coward · · Score: 0

    I worked in over 5 IT fields and dozens of companies and never found that my coworkers and I never got respect. A favorite (who is usually the one who doesn't complain and seems happy) is always set aside for "special projects" and usual day in to day out interaction with boss or manager is ridden with barking commands or rudeness and condescension. IT management tends to be more like "Nick The Computer Guy" from SNL rather than the well-trained personnel managers you have in other departments.

  221. It's the non-tech guys fault... by nazzdeq · · Score: 2, Informative

    People like useless "Program Managers" or "Project Managers" that have zero knowledge of software are abundant in the IT field. You don't have construction managers who haven't picked up a hammer or saw before overseeing skyscrapers being built. But, the IT industry thinks it's just fine to have people with zero software knowledge running large IT projects. That's the real reason 75% of IT projects are failues, either not what the customer wanted, over budget or just plain buggy as hell. Once you have good requirements and a reasonable design, it's all about fingers hitting keyboards. The less finger / keyboard time, the further behind the project gets. Going to useless meetings and doing anything else that time away from a design revision or away from coding is a useless activity. Unfortunately, programmers usually do all kinds of other useless crap other than code.

    1. Re:It's the non-tech guys fault... by gid-goo · · Score: 1

      I disagree, project managers, producers and/or program managers are crucial to managing a large scale development project. The reason you have crap that isn't what the customers wanted is because of shitty communication. The bugginess is because of shit testing and development practices. Definitely developments fault. And the budgetary woes are a process issue.

  222. PARENT IS TROLL. DO NOT CLICK LINKS by Anonymous Coward · · Score: 0

    this space is intentionally left blank.

  223. conflicting ideals by mzipay · · Score: 1

    personally, i find myself satisfied by my work, but not *happy*. i believe that this is due to a conflict in ideals between my employer and me.
    the company is not interested in good, thoughtful design or in quality of code ("ship now, design later" seems to be the mantra). but as a programmer who loves the art of programming, i am driven by those very same ideals that the company considers to be "optional."
    this difference in philosophy is (overwhelmingly) the primary source of work-related stress in my life, and the reason why i would have to answer "no" if someone asked me, "are you happy in your work?" (even though programming is my hobby/pasttime/passion before it is my career).
    i wonder how many other programmers are "unhappy" because of this dilemma?

  224. couple things by KalvinB · · Score: 1

    This study was done with only ~1054 respondants of only about half were in education type jobs so the sample size sucks. The +/- error on such a small sample size is something like 5% or more if I remember correctly. In reality there may have been only 100 teachers asked how they like their job. A decent sized school has more teachers than that. So it's flawed right off the bat. They should have asked at least 1000 from each job type they were interested in from a range of employers around the country. As it is they may have simply stuck to a single city.

    This is also Britain. Not the US. Our school systems are much different. They also fail to tell you how many in each category are "happy" or "miserable." 8% may not be very happy but a large portion may be happy. And "happy" is good enough. This would be a more enlightening study if they had used a significantly larger sample and if they couldn't bother to report the percentage on all the possible answers, they should have at least chosen the worst case. I'd rather know how many people are miserable than "very happy." "Happy," "somewhat happy," "content," are all good signs of a decent profession. But if a large portion respond "very unhappy" then that tells you something. I don't expect a job to make me "very happy." "Very happy" is something family and friends should make you. But I'd rather not work a job that I can expect to be "very unhappy" working.

    "Something is wrong if the failing gradeschooler has more common sense than a college grad PHB."

    Smart people often think too hard about problems. It's not that they can't/don't understand it's that they assume the problem is more complicated than it is. I spent several hours trying to solve a complex equation when around midnight one night I realized it was a simple matrix problem. I had been thinking about it in symbolic terms where all the entries in the matrix are variables when I finally realized in the code I'd be dealing with actual numbers. So it reduced to simple linear algebra. I was looking for an O(c) solution when a more general solution was far simpler to implement and more functional. I solved for the O(c) solution for a smaller matix but the problem explodes in difficulty as the matrix size increases.

    I've currently solved another problem that was about the same way. I wanted an O(c) solution but even Mathematica is telling me it's not possible (it's not really a linear problem) so I'm working on solving it in a slightly less obvious manner.

    A failing 6th grader isn't necessarily smarter. They just think about things on a simpler level and sometimes that level is appropriate for the problem.

    Ben

  225. I'm Anti-Happy by Mobster · · Score: 1

    I'm one of the 6 of the seven. I was happy at first, but then soon found that I hated the calls, and bosses whith no clue.

    (I'm off to crash the network. Wish me luck!)

    I'm so glad I had a backup profession to fall back on. Plus, I can use my skills in that profession as well. I think schools should remind those who are training for the IT field, that you should have a backup (hmm, like servers and software?) for your life, just in case.

    Yes, the money can be good... but it's better to be happy then rich. Didn't we learn that from Dickens and Scrooge?

    --
    ---- You have been programmed by the Illuminati to not see the word ""!
  226. Expectation management. by Anonymous Coward · · Score: 0

    Bad managers aside, one of the biggest problems is expectation management. What do the user expect from the IT Department? Does what they percieve to be the job of IT jive with reality?

    I have seen so many places where even the bos who hired the IT guys doesn't really know what they do.

    If nobody is told what to expect.. how can you expect things to work smoothly?

    We've all said it, and heard it.. that when we are doing our job properly, and everything works perfectly, we don't really DO anything.. and nobody notices us. When things do break, they see it as the fault of the IT guy, not the fault of the system / hardware / software / etc.

    The problem is there is no great analogy.. a car is a good example. If the tranny in my new ride goes bad, I'm going to the mechanic. I'm not mad at HIM, he didn't break it. If, however, he fixes it, and then the next day it breaks again, I *AM* going to be annoyed with him.. his job was to fix it. IF, on the other hand, my brakes start squeaking.. I'm not going to blame my mechanic just because something else was wrong with my car.

    Too often in the IT world, people expect the computer is an atomic thing that we can just FIX, and have work perfectly. they don't see the complexity, or the different interrelated systems.

    Let the users know what to expect, and how things work.
    Do NOT get high and mighty and call them stupid behind their back. Of course they aren't computer experts, that's why YOU have a job.
    Do NOT start thinking you are more important than they are. They have jobs to do, to run the business. Your job is to make sure they can do their job.

    If someone is asking you something and not following procedure, say by asking you while you are walking down the hall instead of sending an email, don't feel pressured to fix it. It might do wonders for both of you, however, if you just say "Okay, I'll have a look, but if it's broken we are going to have to get someone else down to fix it." The user feels the love, you helped without helping.

    One of the other problems with IT jobs is, let's face it, there is a lot of grunt work. In almost any organisation, there is room for an intern or some student who can just do what they are told. Not every business is the place for innovation and new things every day. So we have a lot of smart, intelligent people who got into IT work when they would probably be much happier doing real engineering, because in some cases, that sysadmin job is basically the same thing.

  227. There for the love of money go I. by Anonymous Coward · · Score: 1, Insightful

    "I try to tell them that it is because they actually enjoy doing what they do. They enjoy getting credit for their efforts. Business people just don't understand this."

    Don't they? Ask your boss if he enjoys what he's doing, and does he want recognization of his efforts?

    The answer will fall into two catagories:
    Those who do their job for all the wrong reasons and are unhappy, but hide it well.

    Those who actually enjoy what they're doing, but may have trouble understanding other people's motivations(1).

    (1) I suspect you'll find that it's not the "love" part he's having difficulty with, but the "compensation for effort" part.

  228. True by lysium · · Score: 2, Interesting
    It is true in the (northeast) US as well. A plumber's hourly wage is usually double that of the IT worker. You'll have to climb into IT management to beat the plumbers...that is strangely appropriate, eh?

    ====--====

    --
    Together, we will drive the rats from the tundra.
  229. THAN! by Anonymous Coward · · Score: 0

    not then. that's my only grammar pet peeve.

  230. What I learned from this story... by 0x0d0a · · Score: 1

    He claimed to make a lot of money, and was actually quite happy... I personally think he was running dope on the side, though, so what the hell do I know? ...drug runners have a higher job satisfaction level than cubicle farm workers.

    Hmm...

  231. Spoken like someone whos never been the 7-11 guy. by nlinecomputers · · Score: 2, Interesting

    I don't think that i could really compare tech support with 7-eleven guy, motel clerk, etc. reason being, that there's pretty much a fixed number of things that the customer can ask for...and you're ready for it. can i get a slurpee and gas? the customer knows what's needed, so they're not hostile.

    You've never put yourself through college at a 7-Eleven have you.

    I had a guy enter and ask to buy plane tickets on southwest airlines and scream at me when I told him I was not a travel agent.

    I had a little old lady that I had to call the cops to remove because I wouldn't sell her a car wash. The fact that the 7-Eleven I was working in didn't HAVE a car wash was a big factor in that. No amount of explaining to this senile woman would explain that. After she began to chuck can goods at me I called the cops. Alzheimer I'd guess...

    People all the time would throw down the wrong credit card and bitch because I wouldn't take it.

    People will ask for anything.

    --
    Slashdot, home of supporters of free software, free music, and free speech.Except for Moderators that disagree with you.
  232. Business training should be an IT requirement by Gruneun · · Score: 1

    The problem is that people do stupid shit with their computers (that they don't know is stupid shit), and then IT professionals have to fix it (for free, every time, because they're on contract).
    That's not an IT problem or even a customer problem. The problem is that IT people generally have little or no business training and, by the time they find themselves in that situation, it's too late to change it. Basically, it comes down to this... the customer will try to get as much as they can for as little compensation as they can. You have to define the scope of your job, in writing, with the customer signing off on the requirements, before you agree to complete it. When the customer comes back with changes after the job is done, you say, "That wasn't part of the original contract, but we would be happy to discuss another contract for additional work or changes."

    Incidentally, that same approach isn't limited to contract work. When my boss gives me vague requirements, I talk with him, hammer out the details, then get his approval. I came off as a hard-ass at first, but at the end of the day, we both know what's expected of me and it's saved us both a lot of grief.

  233. I still love my job... by Punk+Walrus · · Score: 1
    I'm a network programmer/analyst by trade, and I love my job. I didn't get into IT for the money, I got it before the big bubble started, but that was because the retail situation in the early 90s sucked ass, and I wanted a real job. The only way the dot.com bubble helped is that when it started, I was already entrenched, rode the wave, and was smart enough to sell off most of my tech shares before 2000 and buy a house, which has increased almost 40% in equity since then.

    I love problem solving. Always have. Programming and analyzing data lets me do that. Maybe I'll burn out someday, but by then, I'll be doing something else. My biggest fear is not losing my job for the money, but for losing job satisfaction. Believe it or not, I used to have that in retail. I loved making customers happy. I was usually a top salesman, big-time manager, and so on, but the company I left was so poorly managed, it reminds me of what a lot of Slashdot posters mention about their jobs. They got this "fuck the long-term customer, go for short-term profit!" and I felt dirty and cheap, and the thrill was gone. Then when my district manager told me that for the first time, she made more than the 1040EZ tax form would allow (which was $26,000 at the time), I realized I was in the wrong business to support a family. I started out as a call center rep (solving problems and doing customer service, w00t!), and in less than a year, I made more than she did. My salary has tripled since then.

    My attitude has kept me employed, too. I have seen all the burnouts get laid off. The biggest problem with the dot.com boom was that our job environment got flooded with money-grubbing people who hated tech. Like people who become doctors for the money, but hate patients ("Sick, again? How dare that patient die on me!").

  234. offtopic (Re:Not many professionals are happy.) by mandolin · · Score: 1
    Additionally, FSBOs are having a much better time using online services.

    What's an FSBO?

    1. Re:offtopic (Re:Not many professionals are happy.) by Anonymous Coward · · Score: 0

      For sale by owner

  235. My $0.02 by mcrbids · · Score: 3, Interesting

    As I write this, there are 89 comments viewable at level 3, so it's not real likely that this will "go anywhere" - but here's my experience.

    I work as an independent consultant. My largest client has about 130 staff. I do database engineering, software design, and Linux system administration for a total customer base of around a dozen clients.

    Every day is unique. Yesterday I developed, tested, and began using a new template system for PHP that is much, much faster than the PHPLib template system I've used for the past 4 years.

    Today, I'm going to be refining an application framework for a company I'm partner in, writing a backup system based on rsync, and working on transferring Internet services from a couple of servers to a couple of other newer replacements.

    I deal with customers directly, and get to hear the shreiks and exclamations when they realize how much easier I've just made their life...

    I spend an average about 1-3 hours on the phone every single day, dealing with clients all over North America, and I put in an average of around 4-7 hours of billable time.

    My average workday is generally between 8-12 hours a day. Sometimes, I take the day off with no prior planning. Sometimes I work 18 hours straight.

    I love my job, and it loves me!

    --
    I have no problem with your religion until you decide it's reason to deprive others of the truth.
    1. Re:My $0.02 by capt.mellow · · Score: 1

      Hear, hear! I write web applications for doing administrative tasks, replacing access & excel in one office, & I can relate to your experience of seeing firsthand the delight people experience using something I've made for them which makes their job easier. Very rewarding. One person said that it has simplified her job to the point where a part-timer is probably no longer needed (she hasn't told her boss that, though ;) ).

  236. Confirming... by alexatrit · · Score: 1

    This simply provides impirical numeric super-duper scientific evidence that work sucks.

    --

    Nothing but the finest in meaningless drivel
  237. Any plumbers here? by phorm · · Score: 1

    I wonder how many times the job actually involves direct contact with disgusting fecal matter as opposed to many of the other things a plumber can do:

    a) Clogged toilet, just use a plunger and/or some special chemicals

    b) Broken faucet, leaky pipe, etc. From my experience this is where most people I know call the plumber. Otherwise, we use Drano or the plunger on el-toilet
    c) Installations. New homes requires plumbing to be installed, etc... you need a plumber for this too

    And with all the above, you pick the call. You aren't a corporate plumber, if you're not up to handling the "my 300lb wife clogged the toilet again and it overflowed over the bathroom floor," then you don't have to.

    IT people who work for themselves are quite often happier than the cube-dwellers, provided they're making enough to get by. On the other hand, the "company" IT guy has to clean up Bonzai, deal with the user who keeps getting infected and clogging the network with spam transmissions, porno popups from installed malware, etc.

    Of course, it all depends though. I work the "office job" with a few locations... yes many of my users aren't all that technically adept, some are downright clueless (and admit it), etc etc. But generally, I enjoy my job. Most people respect my position, especially my boss.

    I think a lot of the problem other IT people have is that the boss thinks he knows how to do the job, but blames the IT guy when things don't work out... security gets scrapped for functionality, new toys, etc etc. It's not so much about the job as the people that manage the job, and that's often the complaint of many an office work.

    Having myself had many good managers I realize the difference, and nothing was quite as cool as having my boss tell her boss off, for distracting me from the work I'm suppose to do :-)

  238. Jumping in Late with the Non-Profit Perspective by The-Dalai-LLama · · Score: 2, Interesting

    For what it's worth... I'm not an "IT" professional by the standards of most /.ers, but I am the computer guy for a family violence shelter in a small city.

    I don't get paid well because my employer would rather use the money to keep families safe, but I am afforded a lot of freedom in running things computer-wise. Also, the fact that we're small means that we use every resource to its fullest capacity and that innovation is appreciated. I can't write C++, but making an Access database that will track donations and reduce by 75% the time spent writing thank-you letters is a big deal, and is noted and appreciated. When a desktop user gets a weird attachment, she calls across the office to ask me about it and problems are headed off early; I also have the luxury of great tech-support by our ISP, who know us by name as an organization and know me personally. When a realty company upgraded its system, we got a bunch of old P-I's and I got to spend a couple of days cannibalizing and frankensteining 13 crap systems into 4 or 5 good ones that went to clients and appreciative end-users here.

    My job is varied and fun, and working for a small organization includes a great amount of personal freedom that offsets much of the lack of pay. When my girl shows up to take me to lunch unexpectedly, I can take some extra time to enjoy it without worrying about some PHB. While I'm out, I can swing by the printer's office to drop off the files for our next brochure (files which, incidentally, their graphic-arts guy personally showed me how to tweak for 4-color printing). People really appreciate the skill and ability that I bring to the job, and I'm truly not much more than a glorified end-user, myself. I'm not acclaimed by the world's I.T. community for the l337ness of my code, but when I do something nifty for a coworker there's a very high chance that I'll be acclaimed with a donut.

    All of the above is only buttressed by the fact that I get to see women walk into our shelter bleeding from abuse and walk back out on the road to a better life. If you're really unhappy with your job, try looking for someplace small. You won't get rich, but by helping others you may end up helping yourself.

    The Dalai Llama
    You may also be afforded the luxury of posting to slashdot on your breaks and checking out The Onion on your lunch hour

  239. No, money CAN'T buy happiness... by vudufixit · · Score: 1

    But it can sure as hell stave off misery.

  240. Quite Simple Really by jarboy · · Score: 1

    The reason for unhappiness in this field does relate to the article, where they talk about helping people being one of the biggest factors in job happiness. In IT, no one gives a shit about you when things work, and when things break you suck. So the love really isn't there. It would be nice to be noticed when you rollout a new system that is a serious upgrade over the old, but all people notice is the 15 minutes of downtime during the transition (you suck) I never heard of any awards for high uptime in IT.

  241. Who would be happy in IT? by butane_bob2003 · · Score: 1

    Lots of dissatisfied folks may have initially been interested in science and areas of science that involve computers but ended up in IT jobs, far from their original aspirations. I know I started out in gaming and now I'm working on business integration/process management software. Gaming was exciting and interesting, involving lots of different disciplines - art(from sketching to 3d models and rendering), game engine stuff (graphics, physics, AI, scripting languages), networks and client/server apps. IT generally does not involve art or science much at all, at least not anything I would consider art or science (unless you consider icon design fine art). Also, IT programmers are not insulated from the corporate world at all, we tend to work in close proximity to the lawyers, sales people, managers and other people who do little to encourage creativity. I mostly miss the art/creativity side, dont get to scratch that itch much in business software. If only this stuff would just write itself...

    --


    TallGreen CMS hosting
  242. I love my job, BUT by Anonymous Coward · · Score: 0

    The outsourcing bit really puts a damper on things.
    I have to constantly worry, will I have a job next week?
    Next month? 36 grand in student loans, no credit card
    debt, but a small apartment costs over a grand and it's
    50 years old. I can't even take a more stable job at walmart
    and expect to be able to pay the cost of living.

    I really love my career, I really hate the instability.

  243. See, that's why I'm joining the fire department by Anonymous Coward · · Score: 0

    The money was nice. Hell, I didn't even mind the 70 hour weeks. But I fucking hated the people and the job.

    And what the fuck did I say to people when I came home at the end of the day to my nice apartment I never saw? "I wrote some awesome code today so financial workers can more efficently make trades." Whoopty shit.

    OTOH, every single Firefighter I've ever met loves his work. I've always loved being a volly, so FDNY, here I come. The %65 pay cut is going to suck- but money sure isn't everything.

  244. Time prediction on projects. by 0x0d0a · · Score: 3, Interesting

    Sorry for the previous premature post.

    Western developers' insistence that software development is some kind of magic that cannot even be remotely predicted or estimated. Nonsense!

    I would be interested in hearing any links to resources that you have found really, honestly valuable when it comes to predicting time of a project, how many lines of code are involved. So far, software engineering books seem to be full of buzzwords and short on actual useful content, and I've seen only very vague rules of thumb from people that predict project time estimates.

    I can understand predicting the time to build a building. All the operations that must be performed are known roughly in advance -- laying a brick is a simple, repetitive operation, and determining the time to lay a thousand bricks is hence fairly simple. Determining the time to finish a project just seems...an almost incredible art.

    Businessmen have been trained to use specific management techniques and some simple models ("this task depends on that, we expose ourselves to 30% risk by doing this") and have systems that require tasks with bounded time. As far as I can tell, this just results in contractors and other people selling mostly bullshit estimates, and then if time needs to be extended, coming up with some sort of excuse for more time that doesn't put them at fault ("The interface documentation from this other contractor is incorrect, and will cost us a month to make up the time loss.").

    It just seems to me that currently, time estimation on a software project is closer than anything else to time estimation on pure research -- you really *don't know* very well when you'll get someone who makes a breakthrough, but it's required to fit in a corporate world that expects time limits. I just don't see this as egotism of software developers so much as the fact that the process really is just about the most complex commissioned task that you can hire someone to do -- you don't know how it will work until you're at *least* through the full design phase. People in most "creative"-class disciplines, like painters, work in a field where their output quality is somewhat analog. If they have to, they can speed up and come up with a lower-quality output, and it's hard to call them on it. A software developer is the only profession I can think of off the cuff where you have almost no idea how the system will work initially *and* it's easy for the client to come up with a boolean "this meets requirements" or "this does not meet requirements".

    1. Re:Time prediction on projects. by _Sharp'r_ · · Score: 3, Insightful


      Simple rules of thumb.

      The smallest unit of code that is going to be monitored will always take about two weeks. Ask any contractor.

      When you get the final total adding all those two weeks up, double that and present it as your estimate of the development time. Allow an identical amount of time for QA testing and bug fixes.

      Then, when the PHBs tell you that you have to cut 60% from the schedule you came up with, you'll still be able to get the job done and have time for proper QA and bug fixing.

      --
      The party of stupid and the party of evil get together and do something both stupid and evil, then call it bipartisan.
    2. Re:Time prediction on projects. by Dirk+Pitt · · Score: 2, Informative
      I would be interested in hearing any links to resources that you have found really, honestly valuable

      I would recommend:

      "Rapid Development: Taming Wild Software Schedules" by Steve McConnell

      "A Discipline for Software Engineering" by Humphrey

      Just to name a couple. Otherwise, like in most cases in the engineering field of academia vs. The Real World, go find someone who's good at it. Find a team that gets their product out on time every time. Learn from whoever leads it.

      I don't really understand your statement saying that in software you don't understand how the system works until at least the end of the design phase. I don't know of any project in any engineering discipline where this isn't true. As for not understanding until implementation, well, that certainly happens. It's still an immature field, to be sure. The idea of managing a large software project has only been around for what, 30-40 year? But there are people out there doing it, and doing it well.

    3. Re:Time prediction on projects. by Anonymous Coward · · Score: 0

      Ok, wow, i've noticed this myself before. projects ive been around ended up taking 3x the approximation, so i've started using it as a rule of thumb. heh

    4. Re:Time prediction on projects. by k_head · · Score: 1

      Yea that's it. Keep lying to the bastards so you can cover your ass when they call you on your lies.

      If you say it will take you a month to deliver something and under pressure deliver it in two weeks they will automatically presume you are lying to them in everything you say. At that point they will continue to pound your timelines and expect you to deliver things in days not weeks.

      --
      The best way to support the US war effort is to continue buying American products.
    5. Re:Time prediction on projects. by k_head · · Score: 1

      Honest question.

      Have you read those books. Are they full of real information that actually works in the real world. I read IT books all the time and not one of them has ever applied to my real world situations. Maybe the company I work for is unusually stupid but I doubt they are more stupid then your typical PHB.

      So before I waste another $50 on a book let me know.

      --
      The best way to support the US war effort is to continue buying American products.
    6. Re:Time prediction on projects. by _Sharp'r_ · · Score: 1

      It's called setting proper expectations.

      If you can be 100% sure that you can deliver to requirements in 2 months, but estimate 4 months, that's a lie, but any experienced project manager knows that people (developers and management and sales) tend to seriously underestimate how long things actually take.

      You don't say "Yeah, it's _possible_ to do it in 1 month, but not likely." if you can't be sure of that, because they are going to hold you to your estimate. Doubling the people's involved original estimate seems to generally work to get a realistic estimate.

      The grandparent comment was directed to the reality that in many companies, they're going to have set the deadline before they ask for an estimate. Then when your realistic estimate based on the original scope is longer than they thought, they're going to tell everyone to work weekends and evenings to get it done and sacrifice any quality along the way. Of course, they may actually agree that maybe the scope is too large for they deadline they set...

      The 60% cut isn't because the original estimate wasn't realistic, but that the deadline can be set in stone by promises from management or sales, regardless of your realistic estimate.

      If you gave them a realistic estimate in the first place, the pressure will still be there to cut it, but at least you can start pointing out the loss in quality, scope, etc... that is due to the deadline they commited themselves to. If you squeezed all the original guesses about time into a schedule that if everything goes 100% perfectly you'll be able to maybe meet, but it's not realistic to expect, you and the project are totally screwed because they won't believe that you have to cut anything to meet their deadline, instead it will all come out when the QA and bug fix ends up starting as their deadline comes due.

      --
      The party of stupid and the party of evil get together and do something both stupid and evil, then call it bipartisan.
    7. Re:Time prediction on projects. by k_head · · Score: 1

      Where I work it goes like this.

      The PHB asks you how long it would take to create a program to ask the user one question and give them an answer based on a database lookup. You say "No more then a week". He then says OK and two days later you are told that you will build an e-commerce system and that you promised it could be done in a week.

      This is an actual true story by the way.

      In the real world we deal with idiot bosses who don't know jack shit about anything. Any attempt at trying to estimate a project automatically presumes that the projet scope is knowable or that the problem you are trying to solve is known. PHBs do not know the problem they are trying to solve.

      I have never ever participated in any project that got done on time or that didn't change midstream. Never!. Mind you I have been programming since the early eighties and have worked for dozens of firms.

      Anybody who thinks IT projects can be managed are just fooling themselves. When somebody asks me how long a program will take my stock answer is that it takes 15 years to write a decent program. Then I ask them exactly how good of a program they want. The usual answer is "I don't care how much it sucks as long as you can do it by next week. Oh don't bother testing it we can tackle that later, I promised the VP of such and such we'd get it done by next week and I have to show him something or we will both get fired".

      This industry sucks.

      --
      The best way to support the US war effort is to continue buying American products.
    8. Re:Time prediction on projects. by Dirk+Pitt · · Score: 1
      Honest answer: they're only helpful if you already have experience or are in the process of gaining experience on a large project. Yes, they're excellent books, and I have read them, but they aren't a silver bullet for managing a large software project.

      This is true of all disciplines, though. I can point out a dozen *excellent* books on automotive design, but not one would give you enough to design a usable production powertrain. There ain't no substitute for the real world. There are trade skills even in the engineering disciplines.

      (I have access to several online book services through work, btw. I'd probably never pay $50 for a book of this type, unless I was truly green and desperate for knowledge)

  245. Why IT Jobs Suck But We Are Forced To Do Them by theManInTheYellowHat · · Score: 1

    We made the coice to be in IT because we love the technology and found ourselves better than others at making them work.

    Now several years into it we are still helping the one's who don't get it do the simple things (cut and paste, attachemnets, and stop double clicking on everyhting!) However, we still _LOVE_ the technology. We are adicted. We go home and program for the OpenSource, build lans so we can play games, make digital wonders that our co-workers can't even understand.

    Then we go back to work the next morning and do it all again. Why? because we make more beating our heads on tubes and hating the decisions that the boss makes than we could ever dream of at anything else. Which adds to the frustration.

    I personaly would love to be surounded by people that can already use the equipment as well as the most competant user on my network, but the fact is that less than 5% of my users can do 5% of what the best can do. The 95% drives me to drink. However it that same 95% that gives me a job that pays well, is clean, out of harsh weather, and not physically difficult.

  246. more money then pliumber ?...hmm... by S3D · · Score: 1
    IT professionals earn more money then most other jobs
    Depending on the contry of residence. In some contries they earn considerably less then US plumber, but with the same amount of stress as US IT professionals. And no, I'm not talknig about outsourcing.
  247. bottom of the ladder by io-waiter · · Score: 1

    What is lacking in IT is rank and respect
    You can be the company expert responsible for e.g managing routers
    What breaks our roter admin is not the responsibility for managing said routers,
    the kill factor is being caucht in the corridor blamed for paperjams, held responsible for consecvenses of users actions e.t.c
    IT simply the youngest child in the company hiarchy

  248. Warning to other moderators... by Spoing · · Score: 1

    FK! The new rule at /. is to undo moderation even if you post as AC!

    --
    A firewall can not protect you from yourself. Turn off what you do not need. Do not use the firewall to do your work.
  249. Manage your career by HeyLaughingBoy · · Score: 2, Insightful
    The problem is, as someone who loves software engineering, I really take pride in trying to implement stuff not just in a way that works, but in a way that is easy to read, change, optimize, etc

    I've said it before: manage your career. Find out what you like to do and look for work that lets you do it. It's not always possible to get exactly where you want to be, but by working at it you can get close enough. And keep correcting so you stay on your chosen career path.

    In your case I see the attitude that works well in safety-critical development. I am a software developer who works on medical instrumentation. Your attitude is exactly welcome in this kind of environment because we can't afford to screw up; so you tend to find a high percentage of devs who care about the quality of their work and get lots of management support with the attitude that Quality is more important than Release Date. Those who think we're too anal about getting things done right or following process tend to quit pretty soon.

    Try to identify industries where software quality is of high concern and look for positions there. It can be hard to break in, but once you have that kind of experience you become much more valuable in the field.
  250. Just do what I do... by ph43thon · · Score: 1

    sit around and bitch about people sitting around and bitching.

    p

  251. Class Act@"/." by Anonymous Coward · · Score: 0

    "It's generally understood that IT pays "a lot" of money. Whenever there is an opportunity to make a good living at a job that's not back-breaking or dangerous, you are going to attract people who are pretty much only in it for the money."

    Oh gee! You make it sound like a bad thing. Anyway what's wrong with aspiring to a good-paying job that will not shorten your life span? Or are you one of the "elite" that thinks only a select group should have the right to work in a particular field.

    10 PRINT "Welcome to the Job Gateway program";
    20 INPUT "Are you presently working in my field without the right amount of 'love'" $L;
    30 IF $L = "Yes" THEN "GET OUT! You're taking money away from the deserving.": GOTO 10 ;
    40 ELSE PRINT "Welcome brother. Please pick up your packet at the membership desk. Meeting starts in 5 minutes.";
    50 END.

    "The only people who become flortists are the sort of people who need to be doing a job that brings them contentment and happiness, and really like working with flowers, regardless of the low pay."

    [1-800-GET-REAL]
    "Have you lost your job due to outsourcing, but have millions in the bank? Press one"

    "Have you lost your job due to outsourcing, and your last paycheck bounced? Press two"

    "Thanks for pressing one. We have a wonderful special on the 'Oh My God! It's huge!' floral display. Only $500,000.00, and our fast and friendly 'we do it for the love. we really mean it' team will deliver this to your door...on hands and knees. We really mean it. Really!"

    "Thanks for pressing two. We at Footloose and Fancy Free Florist, understand that life sucks. So we created this job just for you. Love is of course optional, and if present will not disqualify you in any way (snicker)"

    1. Re:Class Act@"/." by Golias · · Score: 1
      Did I say it was a bad thing? No.

      Try not to be so knee-jerk and hostile in your reactions.

      --

      Information wants to be anthropomorphized.

  252. Contracting's Where Its At... by CowboyBob500 · · Score: 2, Insightful

    I swear. New project every 6 months. Better money than permanent. Plenty of time off between contracts to spend your hard earned cash on holidays. I love it.

    The one caveat is that you've got to be good, as in GOOD, 'cos you are going to generally be expected to be up and running and implementing new features on an unfamiliar product within 2 days of arrival.

    Bob

  253. Lawyers happier than IT Specialists? by donbrock · · Score: 1

    I would think that lawyers being the butt of so many jokes would make them depressed as hell. However, I guess that the outrageous amount of money they charge makes up for that.

  254. What is an IT Specialist anyway by clickety6 · · Score: 1

    I work on satellite systems designing software. My firend works at a bank entering data into a computer system. Another designs MMIs. Another maintains databases. Another does Unix support. AQnotehr supplies helpdesk info for computers. All these jobs are very different, so which ones belong to the term IT Specialist and which don't ?

    --
    ----------------------------------- My Other Sig Is Hilarious -----------------------------------
  255. Money != Happiness by Luscious868 · · Score: 1

    Money may not equal happiness but it sure as hell makes happiness a lot easier to achieve :-)

  256. Because all these stats are freekin bogus! by carn1fex · · Score: 1
    The only thing shown in this graph are people who rated there happiness as a "10 out of 10" according to the article. A graph/bellcurve of responses for each job would have been alot more useful. Of course pharmacists arnt going to say theyre amazingly happy with their position because well, they all probably want to eventually be practicing doctors/nurses and isnt that a bit better than working at rite aid? Even if they averaged 8 out of 10 on the happiness scale, they end up with few 10/10s and everyone assumes they hate their life.

    Bah.. i hate badly presented statistics. Im always yelling at the radio/tv. Americans should have to take and pass a course in basic physics and statistics in order to be allowed a cable subscription.

    --

    ---------

    No matter how thin you slice it, its still baloney.

  257. MOD PARENT UP! by CptNerd · · Score: 2, Insightful
    My 20 years of experience have covered a lot of areas, as well, from Fortran to Smalltalk and AI, but after a while it seems I'm still solving the same damn problems, using broken tools, maintaining broken code.

    And putting up with the constant "We don't want it right, we want it now" management attitude that demands I write and ship code that hasn't been designed, that skimps on error checking because it takes time to figure out beforehand what might break, and writing/testing the code to handle it, and that I haven't had sufficient time to test in the environment they specify.

    Not to mention not being told of all the user's requirements (or being told an incorrect interpretation of the requirements) which leads to "bugs" that have to be fixed by ripping out large chunks of the code and quickly slamming in new untested functions NOW because "we promised to have it fixed tomorrow."

    When I first started I had so much fun you couldn't keep me away from work, I even stupidly worked incredible hours for low salary. Now, I'm independent, and if you're going to make me work those hours due to your mismanagement, you're going to pay.

    --
    By the taping of my glasses, something geeky this way passes
  258. plumbers users by Anonymous Coward · · Score: 0

    Do you know what kind of shit people try to flush down their tiolet?

    Or was down the sink drain?

    After you clean out a few giant hairballs from a stuff sink or a who knows what jammed in a tiolet you will probably get annoyed.

    But on the other hand plumbers are union and make good money so I'm sure they don't mind coming out to a apartment to pull some wierd shit out of a tiolet if they getting paid for it.

    Cleaning bonzibuddy is nothing, if you are getting paid $50 dollars an hour to remove bonzibuddy what are you complaining about!? When some mission critical database gets hosed and the whole company is breathing down your neck to fix it when they are the same assholes who wouldn't pay for redundancy, that is what makes IT blow, taking a little sojourn out into cube land to flush out a bonzibuddy is not a big deal!

  259. luckily by butane_bob2003 · · Score: 1

    I will choose no career for life. Except maybe 'Pirate of the High Seas'. Now thats a career. Well, until I finds me a worthy vessel, I think I might try my hand at smithing for a while. I'm going to need plenty of swords, daggers, pistols, etc.. Anyway, my point is, don't think you are stuck with on career. This aint Japan 10 years ago, you can switch careers as often as you like. I was an auto mechanic 4 years ago. That got old fast. So did IT. (thats not to say programming, just programming IT)

    --


    TallGreen CMS hosting
  260. Bad Parenting by Valdrax · · Score: 1

    1) You take on the burden of society's failure to instill basic virtues in children like respect, patience, discipline, etc.
    6) The administration often kowtows to pushy parents - changing grades, not supporting disciplinary measures, etc.


    Both my parents are school teachers and these are very serious contributions to my mother's unhappiness. Bad parenting isn't your fault as a teacher, nor is it anything that you can truly correct, but it comes back to bite you constantly. Little Mikey might be a total terror in the classroom -- biting other kids, tearing up the books that you provide out of your own pocket money for the kids to read, talking loudly and distracting other kids when they're supposed to be working, and other wild nonsense -- but if so much as look at him wrong, Mikey's Mom will be in the principle's office or the board of education screaming that you should be fired for persecuting her "little angel who never, ever acts up at home."

    That and the low pay are the number one reasons that I told my parents, "NO!" when they asked me if I wanted to be a teacher when I grew up. I knew that the job stunk.

    I wouldn't advocate going to back to the 1950s with [...] switches.

    Oh, I would; the end of corporal punishment was the end of the American public school system in my opinion. Kids have no reason to listen to teachers because they have no real reason to fear doing wrong in the classroom. You just can't teach in an environment where kids have no reason to obey, and I credit getting a paddling every now and then with being the only thing that kept me from being a totally unbearable little snot when I was a kid. I can't imagine what it would've been like to be my teacher without some ability to keep me in line.

    Now what can you do? You can't even give a kid a limp-wristed time-out without a parent screaming at you.

    --
    If it's for-profit but free, you're not the customer -- you're the product (e.g., the Slashdot Beta's "audience").
  261. Physician Assistant by nycsubway · · Score: 1

    If you want something hands on, you should consider being a Physician Assistant. All healthcare professionals are in demand now, especially nurses. Being a PA is like being an MD, except you must practice under the supervision of an MD.

    Diagnosing health problems is similar to debugging code or diagnosing hardware problems. Going into healthcare would be a good choice for someone looking for something more hands on. Remember, you can always program as a hobby. If you want a rewarding job, healthcare is the way to go.

    Also, I work in IT, and I would be extremely happy if i never EVER hear "touch base" again.

  262. rank them by control over what they do... by constantnormal · · Score: 3, Insightful

    ... and you'll see a pretty good correlation to the observed rankings.

    It isn't until you get down to lawyers that the professions begin to become mired in procedural straightjackets, where what the practitioner does is dictated by a set of obsolete/seemingly unrelated set of process rules or changes in direction while the work is ongoing.

    How many plumbers (hairdressers, chefs, florists, care assistants) have the "blissful" experience of having the customer (or worse yet, some third party -- say insurance companies or HMOs in the case of MDs) butt in to change direction or tell them to hurry up or I'm not gonna pay you? Just look at how bureaucratic teaching has become, with the book used, material covered (and in what order according to a fixed timetable), and pretty much every aspect of the job dictated by someone other than the teacher.

    This is a function of the direction our society has taken -- away from individual craftsmen/women whose reputation is their bond, and into some Orwellian corporate nightmare where people are turned into interchangeable machines, leaving no room for the exceptional practitioner.

    All too sad that this should be the case when we have the perfect media for maintaining public customer satisfaction metrics -- the web.

  263. OS by brand+bendy · · Score: 1, Funny


    Two words: Office Space

    --
    I use phrases like "darn good" and "rootin' tootin'", but only when there's a darn good, rootin tootin' reason!
  264. Plumbers have it easy...right? by exp(pi*sqrt(163)) · · Score: 1
    very few plumbers have to deal with users who consistently download BonziBuddy, blindly click on suspicious email attachments and use their cd trays as cupholders
    The arrogance of IT people astounds me. As if life is a piece of cake for the plumber trying to extricate the shit blocked by the mass of condoms and tampons that his latest customer shoved down their 80 year old toilet followed by some Drano-related product that clearly says on the label "Do Not Use On Indoor Plumbing" in bright read letters and is currently dissolving the very structure of the plumbing itself. But somehow IT people think they are special and that their problems are much worse than everyone else.
    --
    Doesn't it make you feel good to know that our freedoms are protected by politicans, lawyers and journalists.
  265. It's Easy! by cyranoVR · · Score: 2, Interesting

    One thing that makes me unhappy is the fact that non-IT managers often give the impression that they think Information Technology skills are are "easy" and therefore essentially worthless.

    At my previous employer (where I worked in marketing), I saw this all the time:

    Manager: Could you add a new "flag" column to the database.
    IT Guy: Ummm just spent three weeks planning the schema [context: just launched web site yesterday]...we have to take a look...
    Manager: What's the problem? It should be easy! Just add the flag column, ok?

    OR

    Manager: We just signed a contract with vendor X. We're going to migrate all our web applications to X's servers.
    IT Guy: Umm...that's a different architecture, there might be some problems.
    Manager: [befuddled look] What's the problem, just copy-paste the files!

    OR

    Manager: I don't like our homepage layout. Could you move this [dyanmic section] over here and change the page color scheme so it looks "lighter."
    IT Guy: Ok, I'm going to need a couple days to figure out how to do that [thinking: plus check with our graphic design dept].
    Manager: What's the problem? Just make the changes - it should be easy!

    Now I'm on the other side at a different company, I still see the same thing is happening:

    Manager: How come you haven't gotten project Z done?
    IT Guy: Because I'm working on project W and after that I've got project X and Y.
    IT Guy: And don't forget about projects U and V.
    Manager: What are you talking about? The only thing that should take you longer than 10 minutes is W!

    Parting thought: I wonder how a plumber would react if you stood over them while they worked and then tried to tell them that their job was "easy."

    1. Re:It's Easy! by cruachan · · Score: 0

      Damm. No mod points when I really need them.

      This is *so* true. I'm just about finished writing a 50,000 line application for a client who thinks along exactly these lines, and what's worse also believes everything should work first time without any need for significant testing.

  266. Are non-IT workers are just less happy at home? by bongk · · Score: 1

    Is it possible that one thing that could impact the rankings is the quality of home-life relative to work-life. IT workers on average are paid higher. They likely have less stressful home lives (i.e. not worrying as much about paying bills). They also have more money for non-necessities like toys and travelling.

    So IT professionals may be unhappy with their work life because they are more "spoiled" and have more desire to be living their home life.

  267. I.e., bad management by Moraelin · · Score: 1

    I.e., you're telling me that people don't like working in a grossly mis-managed environment.

    Why was the other guy allowed to check-in something that breaks the application? Are there no test-cases? No integration tests? Now if it happens once or twice is one thing, but if it happens regularly, it's just an incompetently managed project. It's that simple.

    And that goes double if untrained monkeys off the street are hired and left to wreck havoc upon the project. One of the most depressing aspects of being a programmer is seeing clueless PHB's who can't even program their VCR's clock, decide that "hey, programming is easy. Let's just hire any burger-flipper who's skimmed through some 'java for retards' booklet." Then said retard wrecks havoc upon other people's work, blames everyone else, and... nothing happens. The incompetent clod happily keeps his job, because, hey, he's cheap.

    And changes? Yes, most of us can accept changes. But the questions are:

    1. Is time also allocated for those changes? Or are people forced into doing 84 hour weeks just to meet someone's accepting 4 months of extra changes in a 6 month project, without also changing the deadline? Nothing gives someone more of a feeling of "my boss is incompetent, but it's _me_ who gets punished for it" than constantly being forced to do overtime because the boss is too weak to say "no".

    2. Are those changes pointless blundering? Like spending 6 months changing the reports from landscape to portrait and back, because the client can't decide how he wants them? Could that stupidity have been prevented? E.g., by showing the client some mock-up first to help him make up his mind?

    --
    A polar bear is a cartesian bear after a coordinate transform.
  268. Balance Grasshopper :+) by Da+VinMan · · Score: 1

    Make sure you stay (or become) a well rounded person. If you geek out all day for work, then go home and do that some more for fun, you'll burn out. And, you won't be as productive. And, you'll be bitter at some point. And, ultimately, someone will get tired of your bitter, humorless attitude, and throw you out on your rear-end. Then, life will suck..

    Oh, and here's another big tip: Do NOT, EVER spend beyond your means. Make sure that your regular expenditures do not expand right along with your income. At some point, you'll have enough. Why spend the difference? Just save it, invest it, etc. But don't just waste it.

    Why is the money angle important? Well, in the long term, it gives you options. If you decide you want to transition out of a well paying but soul destroying job, it will save you. On the other hand, if you HAVE to keep that job, then you're trapped. And, you'll FEEL trapped. And, you'll start ACTING trapped. Then, you'll be no fun to be around, and everyone will want your ass gone.

    Just have some balance, that's all.

    --
    Please mod this post only if you think others should/n't read this. I have enough ego^H^H^Hkarma. Thanks!
  269. Differences in day-to-day job actvities by chumpboy · · Score: 3, Interesting

    Caveat: All of this is from my own personal perspective

    When you look closely at the list of job types vs. satisfaction, and what the normal person does on a daily basis in those jobs, it becomes very apparent as to why people are dissatisfied in their current job:

    Care Assistants - most of these folks enjoy dealing with people. They define the phrase "people person". Their happiness is not purchased by money but is found in the reward of helping others.

    Jump to IT and other jobs with similar satisfaction levels:

    Mechanics - Secretaries - IT - What do these folks have in common? For the most part, they excel at what they do. How much can a good mechanic/secretary/IT person improve your life? Quite a bit, or we wouldn't have them around. They all perform tasks that we could do ourselves fairly easily if we wanted to take the time to figure it out; however, we know that these jobs can be done BETTER by those who have training in the area.

    But why are they unsatisfied? Because on a normal day, all they do is fix stuff that someone else can't/won't fix. The mechanic is always fixing what someone else broke. The IT staff is doing the same thing. Secretary - you tell me how hard it is to schedule your own meetings in some calendaring software...

    When I saw that teachers were at 8% I thought that was a little high. Dealing with crap from all sides (administrators, parents, students) would give me a negative job satisfaction level without fail.

    The bottom line is that people, in general, are careless and somewhat stupid. They don't take the time to realize what needs to be done on a daily basis to accommodate their sometimes ludicrous demands. As the pace of society increases we become less likely to care about the concerns of others.

    And it shows.

    --
    I'm not prejudiced. I hate everyone equally.
  270. Re:do your users wash their hands after using the. by iiioxx · · Score: 1

    If this is what you were doing prior to sitting at their keyboard, it's easy to see where all those germs are coming from.

    Let he who is without eye crusties cast the first stone.

  271. A Sincere Thanks by gumpish · · Score: 0, Flamebait

    I would like to extend my sincere thanks for fighting the erosion of language into the cesspool where it seems all but certain to find an unfortunate resting place, where homophones are used interchangably, apostrophes are used freely, and so on.

    I just might have to bitch-slap the next mouth-breather who writes "should of".

  272. Great Depression == Unhappiness by Baldrson · · Score: 1, Insightful
    Borrowing text from a private communique of a colleague:

    Reagan's economics advisor Paul Craig Roberts estimates the decrease of software development/design jobs in the US the last 3 years at about 17%.

    During this same period, substantial numbers of aliens were "subsidized"(in the words of Nobel prize winner Milton Friedman) to take American jobs in software development and design via the H-1b/L-1 "temporary" worker programs and various immigration programs. There were something like 600,000 corporate sponsored H-1b visas alone issued-about 50% of which were in the computer industry and about half of which might fit the category Mr. Roberts is talking about-that doesn't include L-1 visa holders and folks immigrating by other means.

    The total displacement of US IT workers is near 40% or as bad as unemployment ever got during the Great Depression of the 1930s.

    This is clearly not a stable situation-but the current trend is temporarily maintained with the aid of hundreds of millions in campaign donations.

    When not only editorial authority over "news for nerds" is taken over by the advocates of this situation, but "representative" government itself, there are good reasons for IT professionals to be "unhappy".

  273. you haven't been at my job by Anonymous Coward · · Score: 0

    A small sweaty room dealing with crap?
    sounds like most of the meetings i'm forced to attend.

  274. Or maybe IT pros are more prone to whine. by stiller · · Score: 1

    IT professionals are not exactly the most hardened worker bees I've encountered. They're usually very conscious about their unique talents and knowledge and would often consider dull repetitive work to be beneath them.
    Or maybe IT really is a very stressfull sector. I wouldn't know, I've never worked outside it and have no intention to do so.

  275. Bonzibuddy problems must be the reason by silence535 · · Score: 1

    But then again, very few plumbers have to deal with users who consistently download BonziBuddy, blindly click on suspicious email attachments and use their cd trays as cupholders.

    Yeah, I'm pretty sure plumbers are happy because they are dealing with other peoples shit and not with bonzibuddy problems. That really must be the reason.

    Or maybe because they actually DO something obviously useful, with concrete and reasonable requirements, within a sane timeframe, charging their customers a somehow widely accepted rate, and their customers don't complain afterwards that the floo that has just been installed does not change color, talk in 20 different languages and makes their excrements softer.

    How should insanity (in terms of 'not sane' or 'not sound') make you happy unless you are insane or you are being compensated with really good money?

    Oh, if you are 'really happy' with you IT job, think about which of the two applies to you...

    -silence

    --
    Dyslectics of the world, untie!
  276. Radical thought... by El+Camino+SS · · Score: 1


    Could it be that six out of seven IT professionals are moody bastards that have no social skills, and believe the world owes them something because they appear to be smart?

    That would be my guess.

  277. Identifying your life as your profession by joshmccormack · · Score: 3, Insightful

    Some people work for a living, and don't find all their meaning from that job. I can't speak for them all, but I think a lot of people who have jobs like being a hairdresser or plumber think this way. They also know exactly what's expected of them, and what their prospects are.

    IT people often think of themselves as innovators and creators - but unfortunately most business/marketing types see IT people as technicians and implementers. This is especially the case when you want to program, not just dole out the work.

  278. The sad truth by Tedium+Unleased · · Score: 1

    Most programmers are equivalent the plumber of 40 years ago. The difference is that people are smarter now and the plumbing is more complicated. Programming seems like a white collar job, but it mostly isn't. Very few of you are actually innovators or doing things that require much thought.

    The first plumbers were probably very smart people compared to their fellow citizens. After awhile though plumbing techniques become routine and not very interesting. This is the state of programming right now. Sure you think it's nifty when you use OO programming, linked lists and recursion, but really it's old hat. Once you've spent a few months doing it you don't have to think much to implement these ideas in different ways. Many programmers don't even do that much - their job is look up function names for solutions other people have made and just string them together.

    In some ways plumbing takes more discipline and skill than programming - there's no undo button and debugging is much harder.

    Unless you're writing cutting edge AI applications or working for NASA or one of the very few companies like it, you're a glorified plumber who gets paid a lot because everyone hasn't caught up to your scheme yet. But they are catching up and soon you'll be lucky if you can make as much writing that clever PHP shopping cart system or that VB image viewer than the plumber fixing your toilet.

    And that brings us to the reason IT professionals are unhappy: Ego. They're used to people telling them how smart they must be for "knowing computers" and that was further validated by having been paid more than other professions which require about the same level of expertise and intellect. This made up for tedium of their job - knowing the idiosyncrasies of one router vs another or one language vs another. Thinking you are the shit because you can memorize the 7 layers of networking, make some sense of the 2003 Internet poster you hung up in the server room or being or write a TCP packet on a piece of napkin. While it's true that you can hold the company hostage with your knowledge or simply because you have all the admin passwords - it's not as much fun without everyone telling you how great you are, your peers and your checkbook.

    Another ego booster frequently used is that of the IT professional convincing themselves that it was through their unique vision of how the servers should be networked that justifies their greatness and pay scale. The people who made Microsoft and Linux software had the vision, not you. You're simply carrying out their vision. Sure Microsoft's vision may suck and Linux's vision may be a little less rigid, giving you more freedom; it all pales in comparison to creating something of your own design.

    The sad truth is that we can't all be innovators. Many of us suck at it and we have to be plumbers. Though we can always fool ourselves otherwise.

    Until your job gets exported, that is.

  279. That's what you get for being on the B Ark by beeoffvrah · · Score: 1

    So in reality, people working in the technology field came along with the other Golgafrinchans on the B Ark... hairdressers, plumbers, telephone sanitizers, executive assistants, and florists. That's a comforting thought. 0000000000101010

  280. Think! academia? by qbert911 · · Score: 1

    I am employed at a research hut by the state government. I get low wages with little room for raises and excellent healthcare. I get to work at the plodding pace of a civil service employee; one without marketing or managers foaming at the mouth at the thought of their next dose of warm and creamy profit.

    This sets up an environment where I can potentially be happy.

    What makes me "happy" in my current position is that I work in a small shop: located on a State Uni Campus, we are two professors, two data clerks, and two secretaries, and me.

    I handle everything computer related, buying new equipment, setting it up, fixing it, backing it up, etc.

    The downside? I have to perform data-monkey tasks all of the time: do this in excel, figure out why these numbers don't match.

    The upside? When I do coding, I get to use *craft*. Its quiet. Oh so quiet.

    Social skills? Bah! I think of myself as "wierd" and antisocial... I also come out looking like the sanest one in the place most often.

  281. =p by Anonymous Coward · · Score: 0

    In my office the IT staff makes up all of the men in the building. The rest are women, and the men who.......um, have more in common with women than with other men. Ahhh, fashion.

  282. Fix my computer... NOW! by BlindMellon · · Score: 1

    4- Interesting? Please. I hear this drivel all day long from my IT "pals".

    First, its not learned helplessness. Its simply not their job to fix their computer. That would be YOUR job. And I don't give a damn why it broke.

    Second, you fix a machine and that person is back to being productive again. Thus, you have been productive. If you can't get satisfaction from that, then you're missing the point of your employment. (And should you have a shred of social skills, the person you helped will probably be most grateful.)

    While I'm at it, let me point out to all that deadlines are part of business. If you can't take the heat, get out of the kitchen. Why does IT think that acting like a complete ass with co-workers helps anyone?

    I'm a web developer. But I take a great deal of pride in not acting like a IT geek.

    >> By replying to this post you agree that you're wrong.
    Yep. Flat out wrong. Now have my computer fixed by the time I'm back from lunch. I've a deadline to meet.

    1. Re:Fix my computer... NOW! by the_mad_poster · · Score: 1

      Uh huh. Yea. You're definitely in IT. Ooooo. Watch me tremble at your 1337 PhotoShop skills while I sit over here tweaking algorithms in this context search engine that we built, complete with ranking and meta-data ready parser, from the ground up. I don't know what you were smoking, but I learned HTML inside and out in 2 days when I was 12. Forgive me for not being terribly impressed. Why don't you come back and talk to me when you can tell me what an RFC even is, much less what you might have learned from one .

      Now, run along child and go download gator again even though you were stupid enough to do it 4 times before. When the IT guy shows up to fix the fact that you're a helpless dumbass who can't handle anything on your computer more complicated than the power button, be sure to blame him or her for your continual fuckups.

      Do you know why IT folks treat you like an idiot when you call them to fix your 10,000th self-inflicted problem of the day? Because you are one.

      --
      Alito: A vote for Alito is a punch in the eye to put that bitch back in her place!
  283. Variety is the spice of life by Karl+Cocknozzle · · Score: 4, Insightful
    I bet the majority of those happy in their profession work in smaller shops where they get to do more than a single set of tasks.

    You, my friend, have hit the nail squarely on the head.

    When I started my current position, it was "a little bit of everything." I did scripting, server builds, maintenance, desktop support, planning, EVERYTHING. I was quite happy. Then slowly, we started "corporatizing" our environment to conform to the rest of our company...Our happy little well-run shop didn't match up, so we had to change. Now we've assigned the more interesting things (the server builds, the planning, and whatnot) to engineers at corporate headquarters, and I'm stuck... Pigeon-holed to desktop support (I installed Bonzi Buddy again!) password monkey (I can't remember the 8-character password I made up myself!) and backup tape duties (I erased my presentation from the server again!)

    While I grant you, all the things I have to do are neccessary for continued operation of our business, my job was about 100 times more interesting when there was a little variety involved. I used to love my job and wanted to stay and make a career here. Now that we've been merged into a corporate behemoth and I'm prevented by rule from solving 85% of our problems, it just isn't interesting or exciting any more. I'm looking elsewhere, and will go when I find the right position.
    --
    Who did what now?
  284. I was happy at my job by questforme · · Score: 1

    I used to work(thank you HP/Compaq merger) at a company that was a contractor for HP and at it's height employed 8 people. I was more than an IT person I was the computer person(well I had a guy that worked under me but for the first year he was just a wrench monkey) in a warehouse full of computers which were my responsibility and you know I LOVED IT. I was also responsible for the internal network and the T1 line. Probably the best job I ever had, I have a chance to work at another small company, about 35 people, if they decide to hire me I hope I can get a portion of the satisfaction I had at my previous job.

  285. Into IT for the women? by Sprinkels · · Score: 1

    Well, I agree. So if you do, you should think things out first.

    1. You have to find out what kind of woman you prefer.
    2. You have to find out where you can find such a woman.
    3. ??
    4. Profit!
  286. "Real-life" job while in college by BlackLeader · · Score: 1

    As a young, slighty-oblivious college CS major, I knew that working as a programmer would be a lot different than my first-year CS classes. So I applied for, and pushed for, a job as a student web developer in our library's IT department. Even though I just started the job about a month ago, I can tell it was a very good decision. I've had the opportunity so get a "sneak-peek", if you will, of what I'm getting myself into. I've very quickly learned the horrors of content management (Vignette, if you must know, universally hated by everyone in the department) and how quickly nice formatting and such fades away when you're throwing together ASP pages in vbscript(makes me feel vaguely dirty).

    I have learned how much I have to learn. CS 120 and 121 weren't challenges, but trying to make a database for the library's staff directory that can be accessed two different ways, and still allow all the crazy little things that happen to pages when your only contraint is HTML is. I knew, intellectually, that I had much, much more to learn, but when I see men working at code that makes me do a double-take, I realize what I still need to learn. And it's given me a desire and a motivation to push forward and ahead more than sitting through 100-level classes could ever do, even though I'm not doing anything glamorous or ground-breaking or well-paid.

    Maybe the worst thing to do with something you love is doing it for a living, but that's why I'd like to try it out first. For those without IT experience thinking of majoring in CS, I highly reccommend that you try to find someplace where you can "try before you buy", or possibly "try while you're still in the first year of buying." It may be a good or bad experience, but it should definitely give you a feel if this is what you really want to do with your life.

  287. I'm certainly NOT 1/7 by Anonymous Coward · · Score: 0

    I am not one of the "very" happys... not even one of the "happy"s.

    I love IT. I love technology. I am a geek and a coder through and through.

    However, the market is soo competitve that it puts more stresses on me than I would have in other professions.

    Stresses include ever changing technology, poor marketplace (current down turn), offshore outsourcing, animosity of management, demanding users, rapidly falling prices,etc etc

    These stresses taken a few at a time would probably INCREASE my happiness (ie challenge etc)... but having to battle all of them at once have quite honestly makes me a spend more and more time working to stay competitive and less time doing things outside of IT that also make me happy.

    In the past year work stresses have brought me into my first bought with depression in my life.

  288. I'm not.. by Anonymous Coward · · Score: 0

    (Unscrews fresh bottle of Rye) I'm not unhappy!
    (Slugs from bottle) Nop.
    (Pops lid off Morphine Sulphate bottle)
    Everything is all right. Yip.
    (Drop a few 100mg tablets)
    All good, IT rocks man!
    (Takes shotgun down from the shelf).

    KABOOM.

    Bill! Bill! Are you o.k.? Bill?! OMG!

  289. Working for a Living by ronnyquest · · Score: 1

    I've been in IT for almost 16 years, since right after high school.

    At first, it was all new and exciting. The BBS scene was in full swing, Unix was Unix and it ran on big systems, and the World Wide Web loomed on the horizon.

    Then, it was cutting edge and exciting. Working with SGIs and SPARCs was great. Building clusters was starting to be the big thing and I designed and built my share. These were the consulting days, when IT people were starting to make big bucks. Job satisfaction was high.

    At some point, the job became work. The work was steady, paid well, and was occassionally fun. These were the post-Y2K days. There was a lot going on, Y2K had turned out to be a non-issue, and IT moved steadily ahead.

    Finally, work has become work. It has become tedious and uninteresting. Ownership no longer wants to spend money on the systems. The IT staff is almost non-existant. Long hours with no recognition, substandard pay, and trying to manage the unrealistic expectations of management and users have all taken their toll.

    On the other hand, I have a job. There is food on the table and my children have clothes to wear. We even get to take in a show occasionally. I think this is what's called a rut...

  290. Re:Spoken like someone whos never been the 7-11 gu by Politburo · · Score: 1

    Anecdotes aside, I think the OP is correct. I worked at a Dunkin Donuts, and while there were one or two customers that were way out of line, for the most part there was nothing that we couldn't do for the customer. The fact that you only have a few examples after 'putting yourself through college' at a 7-11 shows this. If you had worked at a helpdesk, you would probably have had hundreds of tales.

    Another job I worked was helpdesk/tech support for my uni's dorm networking. I really only worked there for about 8 months, and on just about any day you could go through the active tickets and come up with a gem. One I recall vividly, "User claims room does not have electricity outlets." Mind you, this isn't a networking problem, but when I called back, the user told me, "Yeah.. we.... found them.." Several times, I went all the way out to a user's place only to find out that something was unplugged (and, yes, I always asked them to check while on the phone). They were lucky that dorm support comes for free.

    The solution to "Get me a large with milk and sugar" is easy and routine. The solution to "get me on the internet" isn't always easy and routine, and this is how helpdesk is different from more traditional service jobs.

  291. Worst list ever! by yoshi_mon · · Score: 2

    Hrm, what's the worst that could happen?

    1. Care Assistants -- Someone dies on you. Odd #1.
    2. Hairdressers -- Bad hair day.
    3. Plumbers -- Septic tank backs up.
    4. Chefs -- Deflated mousse.
    5. Florists -- Thorn between the eyes. (Hey, it could happen!)
    6. Engineers -- No sex, ever.
    7. Lawyers -- One day that Shakespearean saying comes true.
    8. Mechanics -- Women learn how cars work.
    9. IT Specialists -- See Engineers.
    10. Scientists/R&D -- Hulk finds out your really his dad.
    11. Secretaries / receptionists -- Engineers/IT professionals become so mad about never getting any they write a small shell script to replace you.
    12. Butchers -- Slicer accident gone horrably horrably wrong.
    13. Builders -- Figure out how to build stuff without Architects.
    14. Teachers -- Kids start bringing guns to school. (Doh!)
    15. Architects -- Figure out how to build stuff without Builders.
    16. Electricians -- Forget to put one hand in pocket.
    17. Accountants -- Most exciting thing that happens all day is the trip to the supply room.
    18. Pharmacists -- Who cares, we got all these killer pills!
    19. Media -- Public wakes up and realizes we are all a bunch of whores.
    20. Estate agents -- The Johnson house really was haunted and the ghost is now moving into your office.

    --

    Really, I know what I'm doing...Ohhhh, look at the shiny buttons!
  292. Differences by stimpleton · · Score: 1

    The university I went to got it right I think.
    Their degrees in "IT" were split over two departments. One was the programing side: C, C++, pascal unix etc. Projects included the down and dirty of imaging, security, database structures, binary tress, building a simple computer etc.
    The other department dealt with the layer between the above group and clients: IE Requirements analysis, project management, modeling, high level languages like VB, Java, PHP, dynamic web pages.
    I have read in this thread that most can't deal with the 'real world' of clients.
    Using this universities structure in an ideal:
    - One 'manages' the project (but is not above the programmer) and lisases between programmer and client. Manages client feature creep problems, Mock ups of interfaces etc etc.
    - The other does the coding, builds the database to the model. Liases with the designer.

    I know this sounds basic, but if you allow someone very proficient in C, pascal etc to come in contact with clients, then something is going to give.

    --

    In post Patriot Act America, the library books scan you.
  293. I finally got one! by Anonymous Coward · · Score: 0

    fp! w00t!

  294. Stoic is sometimes the way to be by Fluidic+Binary · · Score: 1

    People seem to be oversimplifying things here by claiming IT people are nerds and nerds are unhappy, IT is heavily stressful because geeks are maladapted to social stress and that many IT professionals got into IT for the money alone.

    In the end I think most people are not very happy in our culture and IT is no exception. Also most people don't honestly deal well with others even if they are good at putting up a facade. I have met very few people who actually love their job, dealing with their coworkers and their bosses. Some people are satisfied professionally, but on average people have an average level of happiness.

    I think a major source of this unhappiness is that people more often than not have expectations about themselves and their professions that are initially not representative of reality. Some jobs are misrepresented in popular opinion while others are well understood.

    The plumbers for example are known for doing work that many find unpleasant, no one pretends the pay is amazing compared to the work or that it is a get rich quick scheme; this scares away people who are completely and utterly unfit for the job.

    An analogous situation is college. Look at what people major in, at first everyone in my school was either pre-med, some sort of engineering or a computer science major. By the end of freshman year quite of few of those people find themselves in business or psychology BA programs.

    The same thing happens in the world of work and the higher the possible benefits the more people are willing to suffer through (while bitching and moaning) before giving up.

    A fine IRL example of this is when I was a teaching assistant for a professor. Most TAs didn't show up for their office hours and gave lectures that no one wanted to attend. I on the other hand never missed my office hours and my students sometimes brought friends from other lectures to my sessions. The reason is simple: I assumed I would have to work, I didn't expect a free ride and I was ok with people being who they are. I kept this in mind and tried to meet their needs.

    I had to help people fix accounts they couldn't log into, explain a for loop for the 10^6th time and find a huge influx of people always showed up around midterms and finals ,but in the end I enjoyed it because it was exactly what I expected might happen and I was OK with that fact.

    I apologize if I am being a bit stoic but I think a little stoic philosophy can be helpful when you are dealing with humans.

  295. Already Posted on my Website by Laebshade · · Score: 0
  296. Outsourcing != Happiness by tsaler · · Score: 1

    I imagine if I thought I was going to have my job outsourced to Mumbai, India, at any moment, I'd be pretty unhappy too. Hell, I'm pretty unhappy about the issue myself, and I'm not even an IT professional.

  297. Everyone get happy... by sharkface · · Score: 1

    IT happiness equals

    1. Coffee - preferably a steady stream of it
    2. Hardware that doesn't crash every time you touch it
    3. Users with a modicum of appreciation for the effort you put in for them.
    4. Some loot to buy the medication you need to make it through the next week.

  298. This is no surprise to any of us geeks by Anonymous Coward · · Score: 1, Interesting

    For several years, I was either the IT guy or part of the IT department for both a large corporation and a small company. My highest salary was in 1999 during the first of those two jobs.
    And let me tell you, I was fucking MISERABLE. I didn't care how much I got paid. IT support is a nightmare. Why? Because day in and day out, you are dealing with people who just DO NOT UNDERSTAND COMPUTERS! You try to explain to the over and over what NOT to do and they still do it. They have no clue how to solve their own problems so it's up to you to do it ad nauseum.
    The first company I worked for published a few trade magazines. There was one editor, who had been there for YEARS, who couldn't figure out how to do such simple things as set margins in MS Word. And, mind you, most of these people used Macs, too!

    IT jobs are, for the most part, very thankless and are a sure way to slowly make you hate humanity because you figured out how to set up, fix and use computers pretty easily, yet it's impossible for anyone else. It burns away your soul.

    To make matters worse, you ALWAYS have a higher up that has no goddamn clue about technology, yet they rule your life and implement stupid policies that make your life and your job that much more difficult. I've been there. The VP of Tech at my last company didn't know the difference between a USB and ethernet hub and was convinced it only took 10 minutes to build an NT server.

    So, now I'm a newspaper reporter making absolutely no money, but a hell of a lot happier. To make extra cash, I do home tech support for $75/hour.

  299. Jobs with Women by 5n3ak3rp1mp · · Score: 1

    I've had this discussion around the water cooler, and with friends, lots of times. If my IT job is very male-dominated, where are all the ladies at? From this, I got some advice.

    Find a friend who is dating someone in a service industry, or in nursing, or in publishing, or in marketing. Then, try to meet as many of that woman's friends as you can. I have gotten lots of dates this way. My current g/f is the classic funny, intelligent, "hottie marketing chick"... very geek-compatible (thank goodness). she doesn't program, but she can google with the best of 'em ;)

    Office romances are, of course, not recommended anyway, so you're actually way better off this way if you go the friends-of-friends route. Just requires a bit of social investment and tearing yourself away from UT2004 or bash scripting for a bit... ;) (i know it's hard! i still play one of the nerdiest games ever, Angband... which my g/f affectionately calls "gangbang" as in "Stop playing gangbang!!")

    1. Re:Jobs with Women by brettper · · Score: 1

      which my g/f affectionately calls "gangbang" as in "Stop playing gangbang!!"

      Well the obvious response to this is to ask her to join you!

  300. I'm supposed to be a software engineer... by chick_en_magnet · · Score: 1

    I think the most difficult thing for me is that I don't do software engineering. I'm a zombie scrambling to meet short deadlines who ends up skimping on design and documentation and produces a half and half product--a half crap/half mediocre. To the uninitiated my code appears well designed, but I know the truth. In my world, quality is a thin veneer covering up the graves of many skeletons.

    So when my code goes live, I spend a few weeks going crazy fixing all the bugs. I have the darkened eyes and balding patch to prove it.

    After several years of this, I've grown to resent development. These days, I find it difficult to get interested in a project because I know it'll just be another round of the same-old-same-old.

    I will switch careers some day, when I can figure out what I want to do. I know whatever it turns out to be, it'll be a job that produces something from nothing, instead of producing nothing from nothing.

  301. Knowledge = Power by NarrMaster · · Score: 1

    And now we know, and knowing is half the battle...

    --
    That's right. All your base.
  302. The Unhappy World of Clients of IT Professionals by Brandybuck · · Score: 1

    IT guys may be unhappy, but the people who have to work with them are even unhappier. Their attitudes are utterly alien to anything else in business. Even marketing drones have firmer grasps on reality.

    I am a software developer, but I am not in "IT". My company has a firm division between the people who write the software that goes into the products we sell, and the people who manage the network, databases, and computer infrastructure. When I refer to "IT", I am referring to the latter division, though I realize that there is considerable overlap between the two in most other companies.

    Case in point. The IT guy in charge of maintaining the SAP database on Solaris sent me an email saying that he knows nothing about Unix, is unwilling to learn shell scripting, and requesting that I change one of our product's requirements so that he doesn't have to do any extra work.

    This staggers my mind. We must seemingly be inhabiting two different realities. He's running a major piece of software on Solaris but doesn't know Unix. He's maintaining a database but can't write a shell script. And in the midst of a major hemorrage to Bangalore from both of our departments, is unwilling to improve his technical skills. He wants me to do his job for him!

    This is only one example. I surely hope other companies aren't as screwed up in the IT department as we are. But talking with friends at other companies, some of whom are in IT, I fear that my company is not all that unusual.

    --
    Don't blame me, I didn't vote for either of them!
  303. So why don't.... by Some_Llama · · Score: 0

    the six people who hate being in IT leave? I am that 1 in 7 who loves doing IT work and have seen enough people who are techinically illiterate (sp?) or don't give a poop about people who need thier help, to make me pull out my hair (although now a days, thanks to genetics, this is an ever decreasing ability) these people are in IT because of the good money, then sit and complain about their job or don't know what the heck they are talking about.... I have about 10 friends who are very technical who would excel in these jobs and love doing it, if you are one of those 6 "others" please feel free to leave.

  304. My interest has waned-Escape Batch. by Anonymous Coward · · Score: 0

    "Add in a mortgage, wife and kids and you aren't going anywhere. it's the trap of middle/upper class. You lock yourself into a lifestyle that requires you continue to spend more and more time in the office and enjoy it less and less."

    Well outsourcing will take care of that problem.

  305. Indeed by objwiz · · Score: 1

    outsourcing...
    dll hell...
    end users...
    sales departments promising the world tomorrow...
    driver imcompatibilities...
    OS bugs...
    unpaid overtime...
    no recongition for an actual accomplishment...
    3rd party stuff that doesnt work...

    need I say more?

  306. Re:I _have_ Been a Plumber by Anonymous Coward · · Score: 0

    Well at least that's one job that ain't outsourced to India.
    Last time I saw someone take a dump in the streets here... can't actually recall ever seeing a turd floating down the street here.

  307. Re:I _have_ Been a Plumber by randall_burns · · Score: 1

    Yes, but Bushs's Guestworker program will bring the joys of H-1b to the entire population. It is really very simple, the jobs left for Americans are equal to existing jobs, plus jobs growth minus immigration and outsourcing. Now, Bush wants to claim that his wonderful trade policies are going to create lots of jobs any day now-never mind the $500 Billion/year trade deficits. Still even if there were not deficits and outsourcing ceased, a bad immigration policy (i.e. skills based visas in job areas with flat job growth) will reduce wages markedly over time. Outsourcing is really minor by comparison in its effect compared to immigration policy(or lack thereof).

  308. Quotable Quote by rodney+dill · · Score: 1

    "People are about as happy as they make up their minds to be." -- Abraham Lincoln

    --

    Use your head, can't you, use your head,
    You're on earth, there's no cure for that
    - S. Beckett
  309. I derive extreme pleasure... by lordkimbot · · Score: 1

    ...in serving clueless end users. The more clueless the better.

    I also like to bang my head against brick walls until I see stars.

    --
    sig mind freed
  310. It sucks down here in the basement by Anonymous Coward · · Score: 0

    I signed up to be part of the IT underground. Taking tech support calls in the basement is not what I had in mind.

  311. Re:The Unhappy World of Clients of IT Professional by AbRASiON · · Score: 2, Insightful

    Seeing that I can actually understand this guys point of view, I'm going to have to support or at least question if "the lazy guy" is really that lazy?

    Have you looked at it from his perspective?

    There's could be many reasons why he's come back to you with that response.

    Is he overworked / very busy - does he have time to learn this things in order to support your project?
    Has his manager aproved this project, what's the process of getting this guy to do work? - is this one of those companies that just continually shovels stuff to certain IT groups and expects them to figure it out without any support / resources etc?
    You did say he's job is to "maintain the SAP database on Solaris" perhaps that's precisely what he's doing (I know our DBA's have basic unix knowledge but they rely on a unix team for the rest)

    I could go on and on with reasons why he is saying no, but in the long run he probably is lazy yes.
    I normally find attitudes like his actually boil down to bad companies.

    I personally would love to work in a company where the IT team has a decent budget, respectable managers - an understanding across the entire business of how long some things take etc.

    That same guy in the right company with the right pay / incentives / structure and mentality of managers / other IT staff may be far more inclined to pick up those things in his spare time if he enjoyed his job more or even had the time / resources / rewards / thanks / something from others to make it happen.

    I'd REALLY love a job where if someone comes with me to a strange / new request that I'd have time to research it possibly acheive it for them.
    This is only possible (IMHO) with systems that are (mostly) reliable and an IT team which is more about supporting / helping / advising the users with their requests and needs, RATHER than fixing problems with ongoing issues / problems / gripes etc (I happen to be in the latter unfortunately)
    (also, over management of IT is a burden - the amount of silly forms and paperwork we have to do in order to create or delete a user on our systems is atrocious)

    So ultimately - I might just be another bitter lazy support guy supporting this lazy SAP fellow, but I can certainly understand why someone would feel inclined to not want to "take on more shit"

  312. 100% of gynacologists love their job too by cheekyboy · · Score: 1

    100% of gynacologists love their job too

    100% of presidents love their job as well

    0% of custom duties rectal examiners like their job.

    --
    Liberty freedom are no1, not dicks in suits.
  313. unfortunatly by geekoid · · Score: 1

    the next big thing seems to be bio tech.
    You can't exactly 'jump' into bio tech, which means those of us who enjoy programming still will have to compete with the idiots that jump into it for the money.

    If I hear one more person complain about their job while I'm unemployed, I may just scream.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  314. One OS really is missing!!! by Anonymous Coward · · Score: 0

    Does anyone see Windows 386? I have a copy of this OS still in the box with the manuals. I dont see it listed anywhere.

    1. Re:One OS really is missing!!! by TheBillGates · · Score: 1

      You got that too? That was the predecessor to windows 3.0. It was a fully functioning 256 bit operating system. M$ dropped it because they were afraid Apple would sue them. Go find an old XT and give it a whirl. Tell them Linus sent you.

  315. haha by geekoid · · Score: 1

    This totally explains Bill Gates hair cut.

    He sits down, gives them some directions which makes little sense to the stylist, and then give them a deadline of about 15 seonds.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  316. In the words of the poet Steven Seagal.. by adamofgreyskull · · Score: 1

    I'm a happy guy. See this? This is a happy face. You *all*..would be lucky to be as happy as I am..
    :o)

  317. Re:The Unhappy World of Clients of IT Professional by Brandybuck · · Score: 1

    Is he overworked / very busy - does he have time to learn this things in order to support your project?

    Yes, he is overworked and very busy. But so am I. When someone slaps a new project on my desk to do, I grumble and bitch and then do it. What else can I do? The days of the dot.com are over. We have lost our perks. We do not have the luxury of saying "I don't have the bandwidth to do it." If all the other departments can cope with overwork, why can't IT?

    I fully empathize with the guy. He probably knows more about SAP than I will ever know about sh or C. But it's his attitude that irks me. Completing it should take a halfway competent scripter about three hours to do. He already knows csh, so he should be able to pick up sh in about another three hours. Heck, he could use Perl instead! Or ignore my advice and stick with csh and make it work.

    In short, this guy is a professional, and he needs to act like it. Especially when our company outsources to India everytime the stock price drops a millicent. Speaking of which, I need to get off of Slashdot because the boss is roaming the halls...

    --
    Don't blame me, I didn't vote for either of them!
  318. Law of conservation of hours by Anonymous Coward · · Score: 0

    For a deadline in January, I literally did two months of solid work in two weeks.

    And then I could hardly get anything done for the next month and a half. Total work done in two months: two months.

    I've done the same thing a few times before - it's not coincidence. Whatever you draw from your reserves, you've got to put back sometime.

  319. Tech Support is Fun! by TheBillGates · · Score: 1

    I've been doing tech support for 25 years and I am still having fun. I'm not unhappy at all. Hell, I'm damned good at my job and as a result only "work" 1 hour a day. The rest of my "work day" is spent surfing and exploring IT web sites (and having too many cigarette breaks).

    Then again, I support 400 Mac OSX workstations, while my Windoze counterpart supports only 150 workstations but is slaving his ass off. I hope they don't catch on that I have an MCSE and actually expect me to work on that bastardized platform.

  320. Just isn't fun any more by Astreja · · Score: 1

    I've been in and out and around IT since 1968, when my dad brought home some coding sheets and helped me write my first program in FORTRAN. Did the computer club thing in high school. Helped run a BBS on an Imsai Z-80 with lots of blinking lights and 8" floppy drives. Tied paper-tape infinite loops to the bumpers of instructors' cars. Assembled hardware with the help of the other geeks in my D&D group.

    Fought tooth and nail to get into an MCSE training program. Actually got a paid gig in the industry.

    Now, seven years later, I'm languishing in the basement of an aging school, staring at broken floppy disks and Win98 install screens, and grinding my teeth as I read another asinine memo from the director of IT.

    It's only money that keeps me from walking away and never coming back. The thrill is gone.

  321. And Canada? Oh, and facts. by Anonymous Coward · · Score: 0

    In Canada, our hours are lower, our deficit is a _surplus_, our debt is much lower as % of GDP, we have a fast-growing economy, and we're creating almost as many jobs as the US (despite having 11% the number of workers to fill them).

    So, what's your theory? Some of us _like_ having lives as well as productive jobs, and the two are very much not mutually exclusive.

    Oh, and - by the way - look at the facts yourself. The USA has the _highest_ deficit (%GDP) among all the major economies, with the sole exception of Japan - see http://www.2ontario.com/welcome/cosg_203.asp, among others. So feel free to fix yourself a nice, steaming cup of STFU.

  322. who earns more?? by iamhassi · · Score: 1
    "...it should be noted that by and large IT professionals earn more money then most other jobs..."

    Obviously you're not including all the US IT jobs that have recently moved to India...

    --
    my karma will be here long after I'm gone
  323. Numbers for unemployed/underemployed/discouraged by Anonymous Coward · · Score: 0

    - 8.7M unemployed (no job, looking)
    - 1.5M "discouraged" (no job, not looking)
    - 4.9M underemployed (part-time, want full-time)

    Total can't-find-job rate: 9.7%

    http://www.jobbankusa.com/News/Unemployment/unem pl oy122903a.html

    (France, Germany, Italy, and Spain are all still higher, though.)

  324. Re:Spoken like someone whos never been the 7-11 gu by Mindcry · · Score: 1

    I have a friend that's had the pleasure of working at a CVS and had to deal with crap like panhandlers refusing to leave the store... actually inside the store aggressively asking customers for money... then making death threats when removed...

    lots of other examples, that was probably one of the worst though...

    I have done IT support for 2 years and havent liked it either (straight up help desk, supporting ~600 computers, the network, imaging, ferrying equipment where its needed etc etc) and looking back the job wasnt too bad, but while i was really good at fixing the weird problems, all the paper filing and standard annoyance still have an effect... and you never leave work, they can call you back whenever, and at home you're trying to figure out what was left over from last night...

  325. Re:The Unhappy World of Clients of IT Professional by unixdad · · Score: 1

    Case in point. The IT guy in charge of maintaining the SAP database on Solaris sent me an email saying that he knows nothing about Unix, is unwilling to learn shell scripting, and requesting that I change one of our product's requirements so that he doesn't have to do any extra work.

    Here's a different thing to think about-- is the script that you want him to write going to be part of the shipping product? If it is, then what he's being asked to do is develop a part of the product and therefore is crossing the 'firm division' between your two groups. If what he's being asked to write is something that all of your customers are also going to have to write in order to successfully use your product, then maybe a reevaluation of the Marketing Requirements is in order.

    Do all of your customers (or targetted customers) for this product have SAP installations run by competent unix admins?

    The group that I manage admins the unix machines for our developers-- any time they request changes to how our machines are configured (to make their lives easier), they are always reminded that our customers will end up having to make those same changes, which means that the developers will have to explain those changes in a product readme.

    They usually decide that it's in the customer's interest for the programmer to do the work (and make things easy for the customer)

  326. Would the 6 unhappy IT professionals quit please? by Treyvan · · Score: 1

    Then maybe some of us unemployed U.S.A. IT professionals could find a job.

    --
    If things get better with age, then I am approaching magnificence.
  327. And they have access to all happy pills.... by rune2 · · Score: 1

    they would ever need! hmm...

  328. IT UnHappiness by Dredd2Kad · · Score: 1

    Ya..us IT people make very good money..especially developers, system admins/engineers and network/telecom guru's.

    However, I can tell you first hand that the money != happiness.

    My career focus has focused on frontline web development for the last 4 - 6 years. That means I spend about 80% of my time developing system that get deployed to the world outside out company, yipee (not)! I've had the same job for nearly 4 years. The salary is great! They even let me work from home 2 days a week.

    Dream Job?

    Hell no! It's boring, banal, unimaginative and needlessly stressful.

    It doesn't matter if I'm using ASP.NET backed by SQL Server or PHP and MySQL...I end up building shitty web-to-database forms to collect answers to retarded questions, and flush it over to sales lead managment systems..and I get paid top dollar for it, and its miserable.

    When a serious project comes along, the company allows no time for design, no QA, and the executives and directors that know nothing about pick unrealistic project deadlines before they even bother to ask how the technology can help them meet the goals. The result....every major project a sting of 12 hour work days and 7 day work weeks....and this will ALWAYS happen November through January and July through August....always...fuck your summer and fuck your family over traditional holidays...you have to work..but you are paid top dollar for it..and miserable for it.

    Oh ya..if you take vacation, and you will get called with a problem. Problems that never seem to happen when you are parked at your desk the week before.

    The work environment is mentally and physically unhealthy. Despite my best attempts to remain physiclly active, I have become stressed all the time, I have trouble sleeping and have gained about 20 lbs since the start of this job. I'm sure this sounds familiar.

    Well.. can't take the corporate culture anymore, so I quit my job and I never want to go back to a big public company ever again..just a few more weeks of this shit left.

    Soon, I'll be working part time for a couple very small companies that is within walking distance from my house. I've built up working relationships with these companies over the past few months, and they like me and I like them. I've given them enterprise quality software that they probably never would have been able to afford, and in return they let me be there one or two days a week to do my thing and give me no headaches.

    Yes, I'll be making less money, but I'll be able to get back to jogging, working out and getting strong like I used to be, enjoying my girlfriend who has stayed with me this entire time..and most of all getting to know what Happiness is once more.

  329. If people can't figure out your work you're NOT an by Anonymous Coward · · Score: 0

    artist. You're a hack.

    Code as art is NOT obfuscated.

  330. Mediocre people can always be counted on to do by Anonymous Coward · · Score: 0

    their VERY best.

    Scariest f'n phrase I ever heard my mother
    utter as a child.

    The majority of the problems people complain about
    in the programming world
    are due to the oppressive steamroller called
    Mediocrity.

    Welcome to present day America.

  331. Thank Jerry F'n Springer for popularizing that.... by Anonymous Coward · · Score: 0

    VERY lame. Yes.

    You should try LIving in this Spoon-Fed TV-enslaved western culture WITHOUT watching
    their tv.

    Wow. Pretty Surreal, actually.

  332. Re:The Unhappy World of Clients of IT Professional by Brandybuck · · Score: 1

    This script will only be used in-house in order to provide our customer service personnel with maintenance passwords. This is for an embedded system that customers will not have login access to, but which our support people will need. The SAP database has nothing to do with it, other than the fact that customer service uses SAP a lot, so this might just be the normal IT guy assigned to support customer service.

    You make good points, but they're coming from wrong assumptions.

    --
    Don't blame me, I didn't vote for either of them!
  333. This study is clearly biased... by Deven · · Score: 1

    Did anyone bother to check the facts? Don't just read the disturbingly uncritical ZDnet article that parrots everything they were told, dig deeper and read the press release it links to. Take note that "The City and Guilds of London Institute" is "the leading provider of vocational qualifications in the United Kingdom." They've obviously spin-doctored the numbers because they want vocational occupations to look better than professional ones.

    This bogus "happiness index" only ranks the percentage of people who said they were "very happy", but look at their definition in the fine print of the footnotes: "Very happy constitutes those who rated their level of happiness as 10 out of 10. Respondents were asked to grade their level of happiness on a scale of 1-10 with 1 being very unhappy and 10 being very happy" The people who responded with a 9 probaby thought of themselves as "very happy", yet with this spin applied, they would seem to be unhappy, wouldn't they, since only 14% of IT specialists are "very happy" (10 of 10). However, elsewhere in the press release, it suggests that only 10% of IT workers are "unhappy" (1-3 of 10), which leaves 76% unaccounted for in the 4-9 range. What if most of those were 8-9? Would we still be talking about "The Unhappy World of IT Professionals"?

    Without the raw data, this study is almost worthless. We don't even know the average rating for each category -- maybe IT workers are happier on average than florists, even if more florists are willing to rank their happiness at 10 of 10. Maybe IT workers are more reluctant to give the maximum score, realizing that there's always room for improvement. Does that mean most IT workers are unhappy?

    People have been jumping to conclusions based on a biased study spun to favor vocational workers. Time for a reality check.

    --

    Deven

    "Simple things should be simple, and complex things should be possible." - Alan Kay

  334. Become a pilot for free by ers81239 · · Score: 1

    For your buddy or whoever is interested. I was one of these unhappy IT'ers. I quit 3 years ago and am now flying the CH-47 Chinook Helicopter for the Army. Below is a link to the program, you can sign up as a civilian and are guaranteed a slot a flight school. Feel free to email me with any questions......plus, being an ex-programmer in the Army is ultracool because they are starved for quality IT ppl.

    WO FLIGHT PROGRAM

    Edward (and yes, I actually will see your mail if you send it to slashdotspam@stardotstar.org)

    --
    there are 2 kinds of people. those who divide people into 2 kinds, and those who don't.
  335. Re: Define "pays well" by Anonymous Coward · · Score: 0

    Hi,

    Out of curiousity, how much is that? 100k p.a? 150k p.a?

    I'm in the same boat and looking at going back to school. I've accepted that there possibly will never be a job I love that pays well too. So I'm buying the hair-spray and going for the money.

    Regards

  336. Re:Thank Jerry F'n Springer for popularizing that. by torpor · · Score: 1

    I've lived in many TV-enslaved cultures, and avoided participating in the feast that its Television.

    You are right, it is actually pretty surreal ... Television is a cultural crime, in my opinion.

    --
    ; -- the corruption of government starts with its secrets. a truly free people keep no secrets. --
  337. Re:And Canada? Oh, and facts. by kill-9-0 · · Score: 1

    Hey ass clown, read my post! Last I checked Canada was NOT in Europe. I did not mention Canada, I was talking about Europe, as in over the ocean...in Europe. If you get your head out of your ass long enough to look at a map, maybe you'll see what I mean. I'll be passing that nice steam cup of STFU your way.

    --
    Liberalism...the next best thing to thinking.
  338. Engineer as much as needed. by Davidfish · · Score: 1

    The amount of 'Craft' you can put into a piece of code, and the amount of systematic analysis systematic engineering really depends on what you are writing.

    I've done engineering on process control instrumentation for heart implants, and we had really tight processes, repeated design reviews, and everything was taken very carefully. For that it was pretty important, since getting it wrong would have caused people to die.

    I've friends who write games software, and other non-critical stuff, and their enviroments are much less controlled. It doesn't need to be, as the consequences are much less dire.

    1. Re:Engineer as much as needed. by Dirk+Pitt · · Score: 1

      Absolutely, all excellent points. I can relate to the last point; I have several friends who write platform games. I have no idea how they get things done; one 80+ man team I know of *just* adopted source control. (!)

  339. Re:Spoken like someone whos never been the 7-11 gu by Ben+Hutchings · · Score: 1
    Several times, I went all the way out to a user's place only to find out that something was unplugged (and, yes, I always asked them to check while on the phone).

    There's your mistake. Users are embarrassed to admit a simple error like that, so they deny it. Asking them to unplug it and then plug it in again might have worked better.

  340. On the other hand.... ewwww..... by Wizzy+Wig · · Score: 1
    "very few plumbers have to deal with users who consistently download BonziBuddy,"

    My dad was a plumber. I'm sure he had to pull one or of those from a couple of toilets... with his bare hands.

  341. MOD DOWN TROLL by Anonymous Coward · · Score: 0

    Parent is click my links troll. Mod him down.